It's been two months since this profile received a new review

LeapXpert Reviews & Product Details

LeapXpert, the responsible business communication pioneer, provides enterprises peace of mind through compliant, governed, and secure communication solutions. The LeapXpert platform enables enterprise employees and their clients to communicate via consumer messaging channels, including WhatsApp, iMessage, WeChat, and others, while adhering to regulatory requirements and enterprise governance policies. Who is LeapXert? - Established in 2019 - Offices in New York (HQ), Tel Aviv, London, and Asia - Hundreds of thousands of active users in 47 countries across financial services, legal, retail and other verticals The LeapXpert Communications Platform enables rich communication flows, supports multiple media types, and integrates with leading consumer messaging and enterprise platforms: - 1:1 chats - Broadcast communications - Group chats - Text, voice notes, emojis, reactions and file sharing - Conversation history and audit logs - Built-in data leakage protection, ethical walls and information barriers - Real-time analytics and dashboards - Support of WhatsApp, WeChat, iMessage, SMS, LINE, Telegram, and Signal - Integrated with Microsoft Teams, Slack and WeCom - Integrated with leading MDM, archiving, surveillance and information protection solutions - Employee productivity add-on (Maxen™) LeapXpert bridges enterprise, employee, and client needs, providing them with: - Enterprise security, governance, and compliance - Employee productivity and engagement - Client engagement, satisfaction, and privacy

Product Website

Seller

LeapXpert

Discussions

LeapXpert Community

Overview by

ludo rubin

LeapXpert Media

LeapXpert Demo - Use Microsoft Teams to communicate with clients on consumer messaging apps

Microsoft Teams integration

LeapXpert Demo - Capture and archive client conversations for governance and compliance purposes

Ensure data ownership, governance and regulatory compliance from the SEC, FINRA, ESMA and other regulatory bodies

LeapXpert solution for Microsoft teams

G2 reviews are authentic and verified.

Here's how.

Kevin M.

Chief Operations Officer

Small-Business (50 or fewer emp.)

5/26/2023

"Our B2C communication is enhanced by LeapXpert"

5/5

What do you like best about LeapXpert?

This platform has remarkable integration abilities. It permits secure communication through a variety of channels. The platform has a fantastic user design and experience, and it is simple to use. Review collected by and hosted on G2.com.

What do you dislike about LeapXpert?

There is not a single thing about LeapXpert that I don't enjoy. It satisfies all of my B2C communications needs and guarantees that I am in compliance with all laws. Review collected by and hosted on G2.com.

What problems is LeapXpert solving and how is that benefiting you?

I am able to record, organize, and manage business-related interactions. This helps me since it provides a user-friendly interface while still maintaining enterprise security, governance, and compliance. The platform keeps my staff motivated and productive, and my clients appreciate the privacy they get. Review collected by and hosted on G2.com.

Tejas J.

Small-Business (50 or fewer emp.)

5/26/2023

"LeapXpert review"

4/5

What do you like best about LeapXpert?

Instant messaging archiving and compliance for Enterprises. Best for adapting to the customer's communication style. Review collected by and hosted on G2.com.

What do you dislike about LeapXpert?

Nothing as such I came across to dislike about the LeapXpert so far. Review collected by and hosted on G2.com.

What problems is LeapXpert solving and how is that benefiting you?

It aims to solve several problems associated with communication in today's digital world, particularly in the context of business-to-consumer (B2C) and business-to-business (B2B) interactions.

LeapXpert helps consolidate and streamline communication channels by providing a unified platform for various messaging apps, such as WhatsApp, WeChat, LINE, and more. This integration allows businesses to manage and interact with customers across multiple platforms from a single interface, saving time and effort. Review collected by and hosted on G2.com.

Himanshu S.

Small-Business (50 or fewer emp.)

6/8/2023

"Secure and centralized communication"

4/5

What do you like best about LeapXpert?

It has a unified interface that Integrates various messaging channel, such as whatsapp, Wechat and more Review collected by and hosted on G2.com.

What do you dislike about LeapXpert?

More comprehensive documentation, tutorials or on boarding support. Review collected by and hosted on G2.com.

Nidhi S.

Software Development Engineer

Mid-Market (51-1000 emp.)

3/8/2022

"Great B2C messaging platform to communicate with the clients and employees."

5/5

What do you like best about LeapXpert?

It provides a compliance and data ownership-focused B2C messaging service to communicate with employees within the organization and also with the clients. They provide very high-quality service at a very minimal cost. Review collected by and hosted on G2.com.

What do you dislike about LeapXpert?

Everything about this platform is good. However, it can increase the duration of the trial period so that clients get more time for trial and understand the platform better. Review collected by and hosted on G2.com.

Recommendations to others considering LeapXpert:

I would recommend this product to everyone to experience a better and more effective communication platform. The customer support team is very polite and always resolves problems concisely. It offers you a quality service at a minimal cost. Review collected by and hosted on G2.com.

What problems is LeapXpert solving and how is that benefiting you?

This platform helps me in communication with the employees and clients very quickly. It supports multiple social media platforms like WhatsApp, Facebook Messanger, WeChat, iMessage, Instagram, etc. The communication on the forum is safe and secure. Review collected by and hosted on G2.com.

Vineet Kumar G.

Senior Software Engineer

Mid-Market (51-1000 emp.)

5/2/2022

"Leap expert embrace messaging"

3.5/5

What do you like best about LeapXpert?

Its integration capability and instant conversation through the channel with secure enviornment.

Used integration with aws and its very awesome. Review collected by and hosted on G2.com.

What do you dislike about LeapXpert?

I use it for a very short time duration, in which I find no cons. Review collected by and hosted on G2.com.

Recommendations to others considering LeapXpert:

Recommended for security in conversation, if you are looking for a reliable medium to share buisness conversation.

Prefer this as the best ready-made tool. Review collected by and hosted on G2.com.

What problems is LeapXpert solving and how is that benefiting you?

I am working for clients to help them to integrate leap expert for their organizational need and ERP based on python. Review collected by and hosted on G2.com.

Sterling G.

Principal Process/Project Engineer Consultant

Small-Business (50 or fewer emp.)

12/21/2021

"LeapXpert is fantastic and allows enterprises to embrace client messaging applications easily."

5/5

What do you like best about LeapXpert?

I consider LeapXpert FMOP as the most helpful tool due to its glaring advantages. LeapXpert Federated Messaging Orchestration Platform elevates consumer messaging to enterprise grade. Review collected by and hosted on G2.com.

What do you dislike about LeapXpert?

Currently, there are no downsides or least helpful mechanisms concerning the use of LeapXpert. As a matter of fact, LeapXpert has proven to maintain a complete record of all messaging conversations between employees and clients. Record integrity is maintained even if an employee leaves the company with their devices or a client deletes a message. Records are also complete in the event of a compliance probe or legal dispute. Review collected by and hosted on G2.com.

Recommendations to others considering LeapXpert:

With LeapXpert employees keep their personal messaging separate from their business messaging. Enterprises can monitor conversations without infringing on employees’ personal privacy. Review collected by and hosted on G2.com.

What problems is LeapXpert solving and how is that benefiting you?

LeapXpert plays a key role in my establishment by always allowing accessible messaging communication history. All messaging records are available for audit or other legal and compliance purposes. Review collected by and hosted on G2.com.

Gautam G.

Senior Executive

Enterprise (> 1000 emp.)

6/7/2021

"Is LeapXpert worth it?"

4.5/5

What do you like best about LeapXpert?

*The feature that enables multiple transfer of communication like text, chat one on one and group, voice, file.

*So many employees loss their jobs just because they are contacting the client over unprotected mobile interface app like whatsapp which breaches the general data protection right. The solution is LeapXpert.

*It becomes inevitable sometimes to make a closer connection with the clients to get a business deal and mobile messaging does this best. However, the problem is data security. Again the Solution is LeapXpert.

* For companies, it becomes difficult and challenging, ones their employees starts communicating with their clients via unprotected channels, without interfering with their employees privacy. LeapXpert takes care of it. It allows their employees to communicate with their clients and provides the prospect of monitoring ata without interfering with their employees privacy.

*For companies, it is a great loss, when an employee leaves. The reason for this is the data. All communication history goes out of the window and business suffers as they are unable to retrieve any data from the employees profile, ones they are out. The good news is LeapXpert saves the data of the employees, even if they leave, without infringing the privacy of the employees. Review collected by and hosted on G2.com.

What do you dislike about LeapXpert?

The user interface or UI can be simplified a bit more I believe. Review collected by and hosted on G2.com.