--- title: Lark Reviews meta_title: 'Lark Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 183 reviews by the users' company size, role or industry to find out how Lark works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 183 scale: '5' date_modified: '2026-08-07' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Lark Reviews **Vendor:** Lark Technologies **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.5/5.0 **Total Reviews:** 183 ## About Lark Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value. ## Lark Pros & Cons **What users like:** - Users appreciate the **seamless remote work experience** offered by Lark, facilitating easy collaboration across teams worldwide. (15 reviews) - Users love the **automation capabilities** of Lark, streamlining workflows and enhancing productivity effortlessly. (10 reviews) - Users appreciate the **ease of use** of Lark, enhancing team collaboration and productivity in a unified workspace. (10 reviews) - Users commend Lark for its **seamless integration** of communication tools, enhancing collaboration and productivity across teams. (9 reviews) - Users love the **reminders feature** of Lark, enhancing team collaboration and scheduling efficiency effortlessly. (7 reviews) - Users appreciate the **seamless team collaboration** of Lark, enabling communication, document sharing, and task management in one platform. (7 reviews) - Speed (6 reviews) - AI Features (5 reviews) - Customization (5 reviews) - Daily Use (5 reviews) **What users dislike:** - Users experience **occasional glitches** and delays on the PC version, impacting overall performance and usability. (5 reviews) - Users find the **overwhelming experience** of navigating numerous features and complex onboarding challenging at first. (5 reviews) - Users find the **overwhelming features** of Lark complicate initial setup and navigation, impacting user experience. (5 reviews) - Users desire **more integrations** with other platforms, though some improvements have been noted and custom options exist. (4 reviews) - Users experience **software glitches** in Lark, especially with login issues and limited customization options affecting usability. (4 reviews) - Connectivity Issues (3 reviews) - Lack of Chat Features (3 reviews) - Lack of Detail (3 reviews) - Users experience a **steep learning curve** with Lark, as navigating its many features can be overwhelming initially. (3 reviews) - Users experience **slow performance** during video conferences, especially when sharing screens, which affects their overall experience. (3 reviews) ## Lark Discussions - [How does Lark app work?](https://www.g2.com/discussions/lark-how-does-lark-app-work) - 1 comment - [View Lark pricing details and edition comparison](https://www.g2.com/products/lark-lark/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+02%3A50%3A41+-0500&secure%5Bsession_id%5D=343ea5ef-32ab-4743-af09-831f390fc067&secure%5Btoken%5D=377f1b2987a157ee08bec4050b7d3531e3cd93fbad015d824a436dbf8de6a6ed&format=llm_user) ## Lark Integrations - [Google Apps Script for G Suite](https://www.g2.com/products/google-apps-script-for-g-suite/reviews) - [Railway](https://www.g2.com/products/railway/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Lark Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Business Instant Messaging** - File Sharing - Notifications - Search - Screen Sharing - Alerts/Notifications **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor - WYSIWYG Editor - Rich Text Editor - Drag & Drop Editor - Customizable Templates - Surveys & Feedback **Communication** - Feedback - Confidence Levels - Messaging Integrations - Onboarding **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Design** - Graphics - Templates - Themes **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **In-store tasks - Retail Task Management Software** - Logistic activities - Order management - Shelf replenishment - Inventory and price check - Stock auditing - Store audit and compliance **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning - Personalization **Additional Functionality** - Collaboration Tools - Activity/News Feed - Employee Communities - Activity Dashboard - Task Management - Employee Portal - Reporting & Statistics - Surveys & Feedback - Multi-Language - Engagement Tracking - Third-Party Integrations - Active Directory Integration - Discussions/Forums - Wiki - Event Calendar - Calendar Management - Workflow Management - Single Sign On - File Management - AI Copilot - Customizable Branding - Org Chart Creation - Employee Database - Employee Profiles - Generative AI - Alerts/Notifications - Blogs - Policy Management - API - Access Controls/Permissions - Drag & Drop - Content Library - Knowledge Base Management - Private Network - Tagging - Real-Time Notifications - Customizable Templates - Chat/Messaging - Document Storage - Mobile Access - Employee Onboarding - Search/Filter - Content Management - Commenting/Notes - Customizable Forms - Document Management **Additional Functionality** - @mentions - Search/Filter - Data Import/Export - Alerts/Notifications - Document Classification - Task Management - Meeting Notes - Drag & Drop - Wiki - Reminders - Access Controls/Permissions - Calendar/Reminder System - Document Storage - Activity Dashboard - Notes Management - Calendar Sync - Tagging - Multi-Device Support - Collaboration Tools - Templates - Dashboard - File Sharing - To-Do List - Generative AI - Commenting/Notes - Content Scan - Offline Access - Annotations - Full Text Search - Task Tagging - Handwriting Recognition - Reporting/Analytics - AI Copilot **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Knowledge Base** - Q & A - Link Sharing - Searchable **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Business Instant Messaging ** - Audio Conferencing - Video Conferencing - Two-Way Audio & Video **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations - Full Text Search - Web Notifications - Alerts/Notifications - Website Integration - Social Media Integration - Reporting/Analytics **Goal Creation** - Team OKR - Individual OKR - Mind Mapping - Action Item Creation - Collaboration Tools **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording **Collaboration** - Multi-User Collaboration - Real-Time Communication **Task management - Retail Task Management Software** - Task tracking - Task planning and execution - Task allocation **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Security** - Verification - Role-Based Permission - Public vs Private **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing - Screen Sharing - Meeting Notes **Business Instant Messaging** - Mobile Application - Web Application - Integrations - Active Directory Integration **Software Type** - Mobile - Browser Application - Desktop Application **File Types** - Export - Import - Web Publishing **Analytics and reporting - Retail Task Management Software** - Task reporting - Replenishment visibility - Shrinkage reporting **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Multi-Language **Agentic AI - Objectives and Key Results (OKR)** - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Customizable Branding - SEO Management - Real-Time Reporting - Generative AI - Self Service Portal - Widgets - Mobile Interface - Catalog Management - Online Forums - Email Alerts - Collaboration Tools - Mobile Alerts - Dashboard - Feedback Management - Document Storage - User Management - Live Chat - Chatbot - Knowledge Management - Wiki - Text Editing - SSL Security - Customizable Reports - Customizable Fields - Data Import/Export - Single Sign On - Content Management - Workflow Management - Knowledge Base Management - Activity Tracking - Discussions/Forums - Activity Dashboard - Calendar Management - Communication Management - Document Management **Additional Functionality** - Negative Feedback Management - Communication Management - Reminders - Real-Time Reporting - Reporting & Statistics - Employee Profiles - Performance Management - Feedback Management - Task Progress Tracking - Alerts/Notifications - Prioritization - Activity Tracking - Customizable Reports - Drag & Drop - Progress Tracking - Project Planning - Data Visualization - Search/Filter - API - Goal Setting/Tracking - Task Management - Real-Time Updates - Performance Metrics - Progress Reports - Single Sign On - Goal Management - Project Management - Customizable Dashboard - Real-Time Data - AI Copilot - Strategic Planning - Generative AI - Workflow Management - Configurable Workflow - Document Storage - Template Management - Commenting/Notes - KPI Monitoring - Employee Management - Customizable Templates **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics - Reporting/Analytics - Lock Meetings **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Communication** - Social Features - Tagging - Upload - Comments **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Integrate & Embed** - Calendar - Website - Applications **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation - Generative AI **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Mobile Access - Live Chat - User Management - Private Chat - Virtual Backgrounds - Minutes Management - Recording - Communication Management - Video Conferencing - Access Controls/Permissions - Host Controls - Attendee Management - Polls/Voting - Presentation Streaming - Breakout Rooms - Video Layouts/Views - Action Item Tracking - Customizable Branding - Annotations - HD Audio/Video - Reminders - Generative AI - AI Copilot - Single Sign On - Meeting Preparation Tools - Notes Management - Surveys & Feedback - Agenda Management - Meeting Management - Calendar Sync - Activity Dashboard - Document Management - Task Management - Collaboration Tools **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Group Messaging - Bulk Send - Meeting Management - Mobile Access - Rich Text Editor - Role-Based Permissions - Discussions/Forums - Transcripts/Chat History - Contact Management - User Management - Message Recall - Canned Responses - Document Storage - Collaboration Tools - Activity Dashboard - Reporting & Statistics - Multi-Channel Communication - Workflow Configuration - Single Sign On - Access Controls/Permissions - Task Management - Reminders - Read Receipts - @mentions - API - AI Copilot - Real-Time Chat - SSL Security - Data Import/Export - Email Management - Search/Filter - Secure Data Storage - Activity Tracking - Broadcast Messaging - Customizable Branding - Drag & Drop - Commenting/Notes - Employee Database - One-to-One Messaging - Event Calendar - Tagging - Customizable Templates - Real-Time Updates - Employee Photos - Mobile Alerts - Engagement Tracking - Blogs **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Document Creation** - Proactive Assistance ## Top Lark Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,558 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,497 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,635 reviews)