--- title: Lark Reviews meta_title: 'Lark Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 181 reviews by the users' company size, role or industry to find out how Lark works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 181 scale: '5' date_modified: '2026-08-04' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Lark Reviews **Vendor:** Lark Technologies **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.5/5.0 **Total Reviews:** 181 ## About Lark Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value. ## Lark Pros & Cons **What users like:** - Users appreciate the **seamless remote work experience** offered by Lark, facilitating easy collaboration across teams worldwide. (15 reviews) - Users love the **automation capabilities** of Lark, streamlining workflows and enhancing productivity effortlessly. (10 reviews) - Users appreciate the **ease of use** of Lark, enhancing team collaboration and productivity in a unified workspace. (10 reviews) - Users commend Lark for its **seamless integration** of communication tools, enhancing collaboration and productivity across teams. (9 reviews) - Users love the **reminders feature** of Lark, enhancing team collaboration and scheduling efficiency effortlessly. (7 reviews) - Users appreciate the **seamless team collaboration** of Lark, enabling communication, document sharing, and task management in one platform. (7 reviews) - Speed (6 reviews) - AI Features (5 reviews) - Customization (5 reviews) - Daily Use (5 reviews) **What users dislike:** - Users experience **occasional glitches** and delays on the PC version, impacting overall performance and usability. (5 reviews) - Users find the **overwhelming experience** of navigating numerous features and complex onboarding challenging at first. (5 reviews) - Users find the **overwhelming features** of Lark complicate initial setup and navigation, impacting user experience. (5 reviews) - Users desire **more integrations** with other platforms, though some improvements have been noted and custom options exist. (4 reviews) - Users experience **software glitches** in Lark, especially with login issues and limited customization options affecting usability. (4 reviews) - Connectivity Issues (3 reviews) - Lack of Chat Features (3 reviews) - Lack of Detail (3 reviews) - Users experience a **steep learning curve** with Lark, as navigating its many features can be overwhelming initially. (3 reviews) - Users experience **slow performance** during video conferences, especially when sharing screens, which affects their overall experience. (3 reviews) ## Lark Discussions - [How does Lark app work?](https://www.g2.com/discussions/lark-how-does-lark-app-work) - 1 comment - [View Lark pricing details and edition comparison](https://www.g2.com/products/lark-lark/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+03%3A33%3A27+-0500&secure%5Bsession_id%5D=d9ab4a1b-e966-47fd-9600-dcba7a479c61&secure%5Btoken%5D=fdecbd155e088f05510e91665c78651bfbf126e2d43eba542bbfa69a7e5d014f&format=llm_user) ## Lark Integrations - [Google Apps Script for G Suite](https://www.g2.com/products/google-apps-script-for-g-suite/reviews) - [Railway](https://www.g2.com/products/railway/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Lark Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Business Instant Messaging** - File Sharing - Notifications - Search **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Communication** - Feedback - Confidence Levels - Messaging Integrations - Onboarding **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Design** - Graphics - Templates - Themes **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **In-store tasks - Retail Task Management Software** - Logistic activities - Order management - Shelf replenishment - Inventory and price check - Stock auditing - Store audit and compliance **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Knowledge Base** - Q & A - Link Sharing - Searchable **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Goal Creation** - Team OKR - Individual OKR - Mind Mapping - Action Item Creation **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Collaboration** - Multi-User Collaboration - Real-Time Communication **Task management - Retail Task Management Software** - Task tracking - Task planning and execution - Task allocation **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Security** - Verification - Role-Based Permission - Public vs Private **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Software Type** - Mobile - Browser Application - Desktop Application **File Types** - Export - Import - Web Publishing **Analytics and reporting - Retail Task Management Software** - Task reporting - Replenishment visibility - Shrinkage reporting **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Objectives and Key Results (OKR)** - Natural Language Interaction - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Integrate & Embed** - Calendar - Website - Applications **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Document Creation** - Proactive Assistance ## Top Lark Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,552 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,489 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,631 reviews)