Lark Reviews & Product Details

I really like that I can use one app, like Lark, to store important files in one place and access them from anywhere, which makes it easy for me to work wherever I am. The Base App, Lark Form, and Lark Approval are especially helpful because they simplify my workflow and keep things organized. It was also very easy to set up and feels genuinely user-friendly, which is a big plus for me. Honestly, no other apps make it like Lark.

Lark helps everuthing organize. I don't have to buy another CRM or project management. Their Base App cover it perfectly. Their Approval helps shorten out execution. Reaally really love working using Lark Review collected by and hosted on G2.com.

It’s a great fit for any business. For what we pay, we get a lot of value in return, and it feels well worth the cost. Not really much to complain since Lark already got everything my company needs Review collected by and hosted on G2.com.

What I like most about Lark is that it brings many essential business tools into one platform. Instead of using separate applications for communication, task management, approvals, forms, databases, and automation, we can manage most of these activities within the same ecosystem.

I particularly use Lark Base, Automation, and Messenger on a daily basis. Lark Base is very flexible because it can be connected with forms, dashboards, approvals, calendars, and automated workflows. The ability to build and automate business processes without requiring programming skills is also a major advantage.

Overall, Lark helps us centralize our work, reduce the need for multiple applications, and make our day-to-day processes more structured and efficient. Review collected by and hosted on G2.com.

The main thing I dislike about Lark is that the application can feel quite heavy, especially on entry-level mobile devices. We have also experienced occasional issues when submitting forms with multiple images, where the upload fails and the user has to fill out the form again.

I also think the form experience could be improved by adding a Save as Draft feature, especially for longer forms that are completed on mobile.

Another area that needs improvement is document compatibility. When importing documents from Microsoft Word, the original formatting and layout can sometimes change, requiring additional manual adjustments.

Lark Base and Automation are already very powerful, but I believe they could be made even more flexible for more complex use cases and integrations. These improvements would make Lark even more reliable and suitable for broader business operations. Review collected by and hosted on G2.com.

What I like most about Lark is that it is a comprehensive, all-in-one workspace platform. It seamlessly integrates essential communication and productivity tools—including messaging, video meetings, email, calendars, and cloud storage—into a single interface. Having everything in one place eliminates the hassle of constantly switching between different applications, as all our discussions, documents, and meetings are centralized.

Additionally, I really appreciate its powerful search functionality. It makes finding specific files, messages, or information fast and effortless. Overall, my experience with Lark's AI and automated features has been very positive and valuable for our daily operations. Review collected by and hosted on G2.com.

While Lark offers advanced document creation capabilities with Lark Docs and Sheets, its file import and export compatibility with external document formats needs significant improvement.

Formatting Breakdown on Import: When importing external files, particularly .doc or .docx documents from Microsoft Word, the original layout often becomes distorted. This is especially noticeable with embedded tables, where cell formatting, borders, and column alignments break upon import.

Table Handling & Export Issues: When creating documents directly in Lark Docs that contain long, multi-page tables, exporting them presents major usability challenges. Long tables often get improperly truncated/cut off at page breaks during export, or in some cases, Lark automatically converts the tables into static images instead of retaining them as editable text and standard formatting.

Impact:

These issues disrupt seamless collaboration and cause noticeable friction in our workflow. Team members have to spend unnecessary time manually re-formatting imported files and fixing broken tables before sharing deliverables with clients. Furthermore, converting exported tables into images limits further editing by recipients and creates visual inconsistencies in formal documentation.

Suggestions for Improvement:

Enhance the Import/Export Engine: Upgrade the document conversion engine to preserve native Microsoft Word structures, text alignments, and editable table layouts more reliably.

Proper Multi-page Table Exporting: Ensure long tables flow naturally across page breaks during export without getting cut off or flattened into images.

Import Preview Feature: Provide a quick layout preview before finalizing imports, allowing users to spot and adjust formatting discrepancies upfront. Review collected by and hosted on G2.com.

We've built a full operating system across 3 business nature on Lark Base, covering project management, LMS, accounting tables, HR and etc.

For a no-code/low-code platform, it holds up impressively well under genuinely complex relational and financial logic. Table linking and formula flexibility let us model real structures that we can extract valuable info from.

The no-code layer means more of our team can build directly, which has meaningfully boosted efficiency and data visibility. CLI access opens the door to real automation beyond the UI, and there's a lot more depth in the platform than most people realize (ex we use Help Desk as our inner team support). Documentation is well done in English which matters a lot for our team.

I've used Lark for close to three years, and it keeps delivering surprises — witnessed the team continuously optimizes and rolls out new features, you can watch evolve over time. Compared to similar tools on the market, Lark is the one I'd genuinely recommend. Review collected by and hosted on G2.com.

Rather than dislike more like few of limitation of feature that I used often. Scale limitations are a consideration: each table caps at 20K records by default. There's an archive option that reportedly extends this up to 1M, but I haven't explored it myself yet and not sure what limitations come with it. Performance also noticeably degrades as record count and formula complexity grow, though there was a significant update last year that improved this.

Sync Base has its own limitations and is worth calling out separately: if a sync base disconnects, the downstream impact can be significant, especially once real data is flowing through it. Wouldn't recommend building core base data directly on top of a sync base.

Integration is another gap. Many common software tools in the market don't have native connectors to Lark, so we often have to route through third-party automation platforms just to bridge the two.

Pricing is also a pain point. Subscription tiering isn't very flexible. Review collected by and hosted on G2.com.

Lark is more than a standard collaboration tool. With Lark Base, it can grow alongside our business, from simple task tracking to more structured and complex workflows. We had been using Lark 2 years, now through Lark CLI, we had connected with AI tools to support automation where needed. We also like part where the data captured across the system can be easily presented in dashboards, giving our team clearer visibility of operations and supporting better decisions. Review collected by and hosted on G2.com.

Although Lark provides flexibility to customise workflows, it can sometimes be challenging to determine the most suitable structure and approach for building them. Review collected by and hosted on G2.com.

We have been using Lark as one of our key internal collaboration platforms, and overall, it has been a very positive experience.

It allows us to consolidate many of our daily workflows into one platform. We use it for email and internal messaging, as well as collaboration and operational processes such as leave applications, claims, CRM, project tracking, and internal approvals.

Having these functions in one ecosystem makes communication faster, reduces the need to switch between different applications, and gives our teams better visibility of ongoing tasks and processes. The workflow and approval features are also very useful in helping us standardize internal processes and improve efficiency.

Another strong point is the flexibility of Lark. We can customize Base, workflows, and forms according to our business requirements, which has allowed us to gradually digitize and automate many manual processes.

Overall, Lark has become an important part of our day-to-day operations. It has helped us improve communication, collaboration, process efficiency, and visibility across different departments, while also giving us a good foundation for further automation and AI adoption. Review collected by and hosted on G2.com.

So far only positive experience, nothing bad to share about. Review collected by and hosted on G2.com.

I'm the person who both signs off on the tools and builds them, so I've used Lark from the admin console down to the API. That's a different vantage point from most of the team, and it's where the product either holds up or doesn't.

Lark Base is why we stayed. It looks like a spreadsheet, so ordinary staff aren't scared of it, but underneath it's a proper relational database — linked tables, lookups, rollups, forms, views, dashboards and automations. I've used it to build the things a small company would otherwise either pay for separately or do badly in Excel: operational trackers, internal records, approval-driven processes, and management dashboards that update themselves.

The automation and approval layer is what turns it from a database into a system. A record changes, the right person gets notified in the chat they already have open, they approve it on their phone, the record updates. Nobody has to remember to chase anything.

For anything Base can't do natively, the Open Platform API is genuinely good — I pull external data in, batch-update records and push notifications programmatically. Most no-code tools have a ceiling you hit and then you're stuck; here, if you can code, the ceiling is high enough that I've never had to abandon something halfway. Review collected by and hosted on G2.com.

There's so much in the platform that new users feel overwhelmed, and you have to budget real time for training and for people simply getting used to it. As the person who does that training, I'd say this is the single biggest reason a rollout stalls — not because anything is broken, but because staff will keep falling back to whatever they already know until you've walked them through it and closed the door on the old way.

Anycross is the weak link. Next to established integration platforms it feels second-rate: very few third-party connectors, and the ones that exist are often built on outdated connector or API versions. It's an odd gap, because the underlying Open Platform API is strong — so if you can write code you're fine, and if you can't, the no-code integration story is much thinner than the rest of the product would lead you to expect.

Features and documentation land on Feishu well before Lark. You read about a capability, go looking for it, and find it isn't on your side yet, or the English documentation hasn't caught up. If you're building anything non-trivial, expect to be working a version behind.

The row limits are the most concrete example of that gap. Feishu Base handles up to 2 million rows per table; Lark Base is still capped at 20,000 on our plan. On top of that, Base slows noticeably once a table gets large and formula- or link-heavy. The mobile app is fine for viewing and simple entry, but not for building. Review collected by and hosted on G2.com.

Lark is an all-in-one business operations platform that brings everything our team needs into a single, fully integrated system, no more juggling disconnected tools. The interface is clean and intuitive, so onboarding new team members takes almost no ramp-up time. Integrations across Lark's own modules (docs, chat, approval, base, calendar) work seamlessly, which has cut down a lot of manual data re-entry between departments. Performance-wise, it stays fast and responsive even as our usage scales across teams. In terms of pricing, the value we get relative to cost is strong, it effectively replaces several separate subscriptions, which translates into real ROI. Support and onboarding from the Lark team have also been responsive whenever we've needed help getting things set up. On top of that, the built-in AI features add real intelligence to daily workflows from smart suggestions to automation making the whole platform feel more proactive rather than just a passive tool. Overall, it's the most complete and integrated business operations solution we've used. Review collected by and hosted on G2.com.

The storage included is already quite generous, but if your team needs more, you'll need to purchase additional storage on top of the existing plan. It would be great to see more flexible or scalable storage tiers included as usage grows. Review collected by and hosted on G2.com.

What I love most about Lark is its all-in-one ecosystem that seamlessly integrates chat, documents, project management, calendar, and AI into a single platform. It completely eliminates app fatigue because our team doesn't need to constantly switch between different tools. Features like Lark Minutes for automatic meeting summaries and Lark Base for project tracking have significantly boosted our operational efficiency and collaboration speed. Review collected by and hosted on G2.com.

Overall, my experience with Lark has been very positive. Because the platform offers so many feature-rich capabilities, there can be a slight learning curve for new team members initially, but they usually get the hang of it quickly once onboarded. Review collected by and hosted on G2.com.

I really appreciate Lark Base for being user-friendly while still offering a proper relational database with linked tables, forms, views, and dashboards. This feature allows me to build tools like operational trackers and management dashboards quickly and effectively, which would otherwise take weeks. The automation and approval processes are excellent, sending notifications for approvals directly in chat and eliminating the need for follow-ups. Lark's Docs and Wiki are built for real-time collaboration, making it easy to embed Base views and manage tasks efficiently. The Open Platform API is also impressive, allowing me to integrate Lark with other systems and automate tasks without hitting a ceiling. Lastly, the pricing of the entry tier offers substantial value compared to similar products, especially for small teams or when piloting the system. Review collected by and hosted on G2.com.

There are a few things about Lark that I'm not too thrilled about. The learning curve is steep, which can really stall rollouts, because people tend to fall back to using WhatsApp and Excel unless you give them proper training. Anycross is the weak link because there are few third-party connectors, and sometimes they're built on outdated API versions, making no-code integrations less reliable than one might hope. Features and documentation are released on Feishu before Lark, so you can end up a version behind if you're building anything non-trivial. Also, Base has row limits, which feel artificially low, and as tables get large with formulas or links, things start to slow down. The mobile app is fine for basic viewing and entry, but it's not up to par for building or more complex tasks. Review collected by and hosted on G2.com.