---
title: KPI Reviews
meta_title: 'KPI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 15 reviews by the users' company size, role or industry to
  find out how KPI works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 15
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# KPI Reviews
**Vendor:** KPI.Com  
**Category:** [Core HR Software](https://www.g2.com/categories/core-hr)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 15
## About KPI
KPI.com provides an online accounting software, which allows users to integrate all their financial processes with all in one ERP software.



## KPI Pros & Cons
**What users dislike:**

- Users express dissatisfaction with the **absence of desired features** , which hinders smoother processes and overall satisfaction. (1 reviews)
- Users find the **limited features** of KPI restrictive, impacting functionality and complicating their processes. (1 reviews)

## KPI Reviews
  ### 1. Centralized Data Insights with Seamless Real-Time Tracking

**Rating:** 3.5/5.0 stars

**Reviewed by:** Asyush R. | RPA Implementation Specialist, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2026

**What do you like best about KPI?**

What I like most about KPI is how it seamlessly integrates all our data from diverse tools into one reliable, real-time dashboard that our entire team uses. It automatically pulls data from our CRM, ecommerce platform, webinar tools, email marketing, and accounting, eliminating the need to switch between multiple tools to understand performance. The real-time updates are fantastic; we don't have to wait for end-of-day or end-of-week reports to see trends. The dashboards are super visual and easy to read, with clean, customizable charts and widgets that even team members who aren't fond of spreadsheets can understand. I love the role-specific dashboards, which help each department focus on the metrics that matter most to them, and the drag-and-drop widget feature is practical, allowing us to create real-time performance displays that are both visual and actionable.

**What do you dislike about KPI?**

A smaller but consistent annoyance: dashboard customization is visual but not layout-smart. When I say the dashboard isn’t “layout-smart”, I mean it doesn’t help you arrange widgets cleanly, consistently, or professionally without a lot of manual tweaking. It’s drag-and-drop, but it’s basic drag-and-drop—not the intuitive, grid‑based, auto‑aligning design you see in modern tools. Right now, widgets just sit wherever you drop them. They don’t snap to a clean grid, so charts and cards end up slightly misaligned: One widget is 3 pixels higher than the one next to it, Columns don’t line up evenly, Margins are inconsistent everywhere. We want smart snapping—like in Figma, Notion, or modern BI tools—where widgets automatically snap to a grid, align edge-to-edge, and match heights/widths so everything looks clean instantly.

**What problems is KPI solving and how is that benefiting you?**

KPI resolves data chaos by providing a centralized dashboard, automating reports, and eliminating manual spreadsheet tasks. We have real-time visibility into what's working, ensuring informed decisions across sales, marketing, and operations. It simplifies data analysis with visual, easy-to-use dashboards.

  ### 2. KPI review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rachita R. | Talent Acquisition Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about KPI?**

It facilitates in employee management, bookkeeping, and determining workplace productivity and making sound business decisions.

**What do you dislike about KPI?**

The thing I didn't like about KPI was that I was told that some features I wanted to include couldn't be included because they were too complicated. It would have made our process go more smoothly

**What problems is KPI solving and how is that benefiting you?**

It greatly helps in the creation of salaries, bonuses, and the management of payroll, including the processing of pay-slips in bulk. It aids in the addition of pension-related schemes that an employee may choose

  ### 3. Great Product to Solve My Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about KPI?**

KPI is intuitive and easy to use. It is one of the better products we have used on the market. It comes at a reasonable price to the value it provides and would be hard for us to switch.

**What do you dislike about KPI?**

It can be hard to onboard our new team members, since there is a lot to learn and get up to speed with. It is great though because employees like using it when they are up to speed.

**What problems is KPI solving and how is that benefiting you?**

It provides us with good visibility into our company and its processess. KPI is a wonderful tool that we frequently use to assess performance and if team members are meeting their goals.

  ### 4. Strong Accounting Software with great HR features

**Rating:** 4.5/5.0 stars

**Reviewed by:** CMA Kirti G. | Assistant Accounts Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2020

**What do you like best about KPI?**

KPI is a very strong Accounting Software for recording financial transactions and providing the reports regarding the financial statements. Exporting files can also be done with much ease. It has great features for HR too. It is easy to install and has great customer support.

**What do you dislike about KPI?**

KPI is a excellent software but can be improved by working out on few features that are quite slow like while generating reports it takes a bit longer time.

**Recommendations to others considering KPI:**

KPI is very effective tool for small businesses and i would recommend it to all business lines as it is very user friendly and has unique display of dashboard. It meets our end to end daily requirements. It has wide range of HR features too.

**What problems is KPI solving and how is that benefiting you?**

KPI has best dashboard display and great HR features. It is very easy to understand and recording and displaying financial transactions. It can easily integrate with other tools. It is very pocket-friendly and has excellent customer support.

  ### 5. Perfect Accounting Solution for Small Firm Like us

**Rating:** 4.5/5.0 stars

**Reviewed by:** ACMA Arpit G. | CMA, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2020

**What do you like best about KPI?**

My every need for Financial management is sorted from this software, I am even using payroll management and this software works perfectly for me as whole. Customer support is also excellent and very supportive.

**What do you dislike about KPI?**

I would say, Software takes a lot of time for processing data, otherwise no issue

**Recommendations to others considering KPI:**

I am about to recommend this software to all my clients having Mid Size business

**What problems is KPI solving and how is that benefiting you?**

My whole accounting and payroll work is managed from this software only.

  ### 6. Feedback on KPI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2020

**What do you like best about KPI?**

Good user-friendly, and easy navigation.

**What do you dislike about KPI?**

Price need to be reduced as we are not using all options better to give customized acess and price

**Recommendations to others considering KPI:**

It is all in one application not required other plugins

**What problems is KPI solving and how is that benefiting you?**

It is very easy to access and more fixable and easy track sales and accounting

  ### 7. Very Easy to Use and Showing Strong Financial Results According To Financial Year

**Rating:** 4.5/5.0 stars

**Reviewed by:** vishal d. | Accountant, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about KPI?**

It Helps To Provide Financial Transaction Information very Easily and easy to share data by using export option in this tool. Also paper page layout of financial transactions looks up to mark.

**What do you dislike about KPI?**

Sometime Exporting File Problem May Be Seen and speed processing problem may be seen at the time of starting this tool

**Recommendations to others considering KPI:**

No doubt, I will definately recommend this tool in my links. and also promote this tool at the levels where it is required. 

**What problems is KPI solving and how is that benefiting you?**

KPI Very Helpful in fabric , Billing and for service providers industry. I would always Prefer this Tool in every Financial Line

  ### 8. Favovourite accounting tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelvin L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2018

**What do you like best about KPI?**

It has good features which are good for preparing financial statements and company balance sheets. It also good for invoices and printing hard copies is easy and fast.

**What do you dislike about KPI?**

It does not have major drawbacks but its dashboard shoud be upgraded a little bit.

**What problems is KPI solving and how is that benefiting you?**

It has helped us to reduce errors in accounting for our transactions. It has also greatly helped  in storing data of every transaction we make. 

  ### 9. good for small business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about KPI?**

cloud-based ERP, easy to install and migrate, great HR features such payroll, holidays, recruitment tracking, appraisals etc.

**What do you dislike about KPI?**

report generation is complex and lack of flexible reports, resolution takes long, speed is a little bit of a concern too

**What problems is KPI solving and how is that benefiting you?**

cloud-based ERP, easy to install and migrate, great HR features such payroll, holidays, recruitment tracking, appraisals etc.

  ### 10. accounting tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** mike f. | accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about KPI?**

It offers a wide range of accounting features like balance sheets, financial statements among others. It is also easy to use.

**What do you dislike about KPI?**

It is generally good although sometimes it has some delays in responding. 

**What problems is KPI solving and how is that benefiting you?**

It has helped us to effectively manage our financial transactions with both clients and suppliers.

  ### 11. accounting pro

**Rating:** 4.5/5.0 stars

**Reviewed by:** matatu c. | accounting manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2018

**What do you like best about KPI?**

It has functional account features like balance sheets and financial statements.

**What do you dislike about KPI?**

It is generally good for accounting purposes but sometimes it is a bit technical to customize it.

**What problems is KPI solving and how is that benefiting you?**

It has helped us reduce errors in our financial transactions.

  ### 12. best accounting software

**Rating:** 4.0/5.0 stars

**Reviewed by:** francis N. | Accountant, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2018

**What do you like best about KPI?**

The user interface is simple to use and the software has all features which includes ledgers and QuickBooks.

**What do you dislike about KPI?**

The software does not have disadvantages but it delays at some point.

**Recommendations to others considering KPI:**

It is good for accounting 

**What problems is KPI solving and how is that benefiting you?**

It is helping our organization to keep records and process inventories which helps to avoid errors.

  ### 13. Great accounting software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2018

**What do you like best about KPI?**

Customer service is excellent. Online support is available most of the time. The software is very affordable.

**What do you dislike about KPI?**

Sometimes it takes a long time to load. Some features are confusing. It would be better if they can make it more user friendly.

**What problems is KPI solving and how is that benefiting you?**

I highly recommend it for small to mid size businesses. It will help businesses do their financial accounting and other business related tasks

  ### 14. Very innovative and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2018

**What do you like best about KPI?**

Online customer support is always available and easy to reach. The system itself is easy to navigate and very effective.  Overall, it is adding to the value of our work.

**What do you dislike about KPI?**

Sometimes the data that we input was lost. The system take a long time to load.

**What problems is KPI solving and how is that benefiting you?**

Accounting and bookkeeping

  ### 15. Monitors KPIs effectively across several different parameters

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2018

**What do you like best about KPI?**

At AB-InBev, KPI.com was easy to use when training new hires to understand what our core KKPIs were. Its user interface was simple.

**What do you dislike about KPI?**

Not easy to log onto for the first time, and takes some time with customer support to set up a new account.

**Recommendations to others considering KPI:**

Talk with kpi.com about your specific needs as a company so you will get the software package that is right for you. 

**What problems is KPI solving and how is that benefiting you?**

Puts all KPI tracking in one central place across the whole company.



- [View KPI pricing details and edition comparison](https://www.g2.com/products/kpi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+16%3A04%3A31+-0500&secure%5Bsession_id%5D=78ae4770-9edd-4553-a277-c7b91ef9ca38&secure%5Btoken%5D=5bf91d0a3952061f2f9b4222ebc68de57e8fcb68b387c8dfc1294c6f8e50acb9&format=llm_user)

## KPI Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Generative AI**
- AI Text Summarization

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**AI**
- Data Extraction
- Invoice Processing
- Expense Management
- Fraud Detection
- Tax Compliance
- Support Chatbots
- Bank Reconciliations
- Report Generation
- Customizable Alerts
- Predictive Analytics

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Offline
- Expense Tracking
- Invoice Management

**Agentic AI - Accounting**
- Autonomous Task Execution

## Top KPI Alternatives
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