--- title: KORONA POS Reviews meta_title: 'KORONA POS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how KORONA POS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 71 scale: '5' date_modified: '2026-08-08' parent_category: name: POS url: https://www.g2.com/categories/pos --- # KORONA POS Reviews **Vendor:** COMBASE USA **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.7/5.0 **Total Reviews:** 71 ## About KORONA POS Developed by COMBASE, KORONA POS is a cloud-based point of sale built for retailers, quick-service dining, and ticketing businesses. It was built to help businesses automate operations, gain insight into performance, and effectively scale. KORONA POS software comes with a user-friendly and fully customizable front-end cashier system. Users can create unique button layouts, change prices and buttons, add images and descriptions, set different user permissions, add automated prompts, and adjust the customer-facing screen with different messaging, loyalty logins, or advertising. The back-end of KORONA POS, called KORONA Studio, offers merchants vast inventory management features, custom sales reporting and KPI metrics, employee management, vendor relations, gift card management, promotions, ticketing features, loss prevention features, self-checkout solutions, RFID technology, and modern payment options. It's also fully integrated with card processing, eCommerce, accounting, payroll and scheduling apps, and CRM systems and contains an open API through which any merchant or partner can build any integration to KORONA POS. KORONA POS is a subscription-based cloud POS system. Each account is billed by the number of terminals and includes automated updates, full customer support, and no additional fees. The KORONA POS cloud is updated quarterly with new features and integrations. Merchants can also use existing hardware solutions that run on Windows or Linux operating systems. Customer support is included in every subscription and is reachable promptly by phone, chat, and email, and emergency phone support is available 24/7. KORONA POS also provides an in-depth product manual (https://manual.koronapos.com/) and video tutorials on its YouTube channel (https://www.youtube.com/playlist?list=PLtUxCVhwpmcpahIMGY5pzEvSTQVlNTAAy). ## KORONA POS Pros & Cons **What users like:** - Users commend KORONA POS for its **responsive customer support** , providing timely assistance and clarity during critical issues. (14 reviews) - Users commend the **ease of use** of KORONA POS, enabling quick setup and smooth operation for a seamless experience. (13 reviews) - Users value the **efficiency** of KORONA POS, appreciating quick setup and responsive support for seamless operations. (13 reviews) - Users commend KORONA POS for its **smooth setup and stability** , ensuring efficient management and reliable performance during busy times. (11 reviews) - Users commend the **reliable performance** of KORONA POS, noting its effectiveness in real-time inventory management and reporting. (10 reviews) - Inventory Management (9 reviews) - Customization (8 reviews) - Users appreciate the **effective reporting tools** of KORONA POS, enabling real-time data insights for better decision-making. (8 reviews) - Simple (8 reviews) - Users praise the **professionalism of the staff** , highlighting their friendliness, responsiveness, and exceptional support throughout their experience. (8 reviews) **What users dislike:** - Users report a **difficult learning curve** with KORONA POS, hindering efficient use of its features for newcomers. (6 reviews) - Users note the **limited customization** options in KORONA POS, impacting the ability to tailor the system to needs. (3 reviews) - Users find the **limited features** of KORONA POS frustrating, particularly regarding customization and promotional options. (3 reviews) - Users report **slow performance** due to technical glitches and complex updates, impacting overall system efficiency. (3 reviews) - Users find the interface **outdated** and reporting customization limited, complicating their overall experience with KORONA POS. (3 reviews) - Integration Issues (2 reviews) - Users experience **ineffective inventory management** due to persistent bugs and cumbersome software updates affecting usability. (2 reviews) - Limited Reporting (2 reviews) - Setup Difficulty (2 reviews) - Technical Issues (2 reviews) ## KORONA POS Reviews ### 1. Versatile POS with Excellent Features but Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Johny B. **Reviewed Date:** January 22, 2026 **What do you like best about KORONA POS?** I like KORONA POS because it offers real-time inventory tracking, detailed reports, and stable performance. It's easy to use, customizable, and works reliably without the need for long-term contracts. I also enjoy its responsive customer support, flexible integrations, offline mode reliability, and the ability to manage multiple stores from one dashboard. **What do you dislike about KORONA POS?** The interface could be more modern, reporting customization is somewhat limited, and advanced features can take time to learn for new users. Some workflows could be streamlined to reduce clicks, integrations with third-party apps could be expanded, and more built-in templates or guided setup would help new users get started faster. **What problems is KORONA POS solving and how is that benefiting you?** I use KORONA POS to streamline sales, inventory, and customer tracking. It speeds up checkout, reduces inventory errors, and provides real-time transaction management and reporting, which is ideal for small retail and service businesses. ### 2. Reliable, Efficient, and User-Friendly POS Solution **Rating:** 5.0/5.0 stars **Reviewed by:** John J. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about KORONA POS?** KORONA POS stands out for its intuitive interface and robust reporting tools, which make managing inventory and tracking sales incredibly efficient. The cloud-based system allows for real-time access from anywhere, and the customer support team is consistently responsive and helpful. Its scalability makes it a great fit for both small retailers and growing businesses. **What do you dislike about KORONA POS?** While the system is highly functional, the initial setup can be a bit complex for users without prior POS experience. Additionally, some advanced customization options require technical assistance, which might slow down implementation for certain businesses. However, once configured, the system runs smoothly. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS has significantly improved our operational efficiency by streamlining sales processing, inventory management, and employee tracking. It solves the challenge of managing multiple locations by offering centralized control and real-time data access. The system's robust analytics and reporting capabilities have enabled us to make more informed business decisions, reducing costs and increasing overall productivity. ### 3. Smooth transition, excellent support, and everything just works **Rating:** 5.0/5.0 stars **Reviewed by:** Brian R. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about KORONA POS?** What stood out to me right away was how smooth the transition was from our old system. I was honestly expecting some headaches, but KORONA’s team walked us through setup step by step, and we were up and running faster than I expected. I also really appreciate how stable the system is, no unexpected bugs or downtime, even during high traffic times. It’s easy to update product info, add new staff, and track daily activity without digging through layers of menus. **What do you dislike about KORONA POS?** There were a few features that I didn’t even realize existed until much later. I think the system has a lot of hidden gems, but unless you know to look for them or ask, you might miss out. A more visible tips section or regular feature spotlights in the dashboard would be helpful. **What problems is KORONA POS solving and how is that benefiting you?** Our old POS made it really hard to get insights on how we were actually performing, it just gave us totals, but no context. KORONA POS gives us a clear breakdown of what’s selling, when, and even helps track employee performance. It’s helped us make smarter decisions, like adjusting hours or shifting product placement based on real trends, not guesses. We’ve definitely saved time, improved accuracy, and feel more in control of the business overall. ### 4. Super reliable system with amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about KORONA POS?** What I love most about KORONA is how reliable and easy it is to use once you get the hang of it. The system just works, and there’s a ton of helpful resources available if you ever need to figure something out. Honestly, though, the best part is the support team. They’re super responsive, friendly, and actually know what they’re talking about. Anytime I’ve had an issue or question, they’ve been quick to help and made the whole process stress-free. **What do you dislike about KORONA POS?** There’s a bit of a learning curve at first, especially with how many features are packed in, but once you get through the setup, it’s smooth sailing. And with how helpful the support is, even the tricky parts aren’t that bad. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS has been a game-changer for us. The reporting is incredibly detailed—there’s a report for just about everything. We’ve been able to tailor the system to fit how we operate, and the support team has been amazing at guiding us through it. They don’t just fix issues they help us build the system to suit our needs. ### 5. Straightforward and dependable POS that supports our daily operations **Rating:** 5.0/5.0 stars **Reviewed by:** Aksana S. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about KORONA POS?** What I appreciate most is how easy it was to get started with KORONA POS. The system is well-organized, and setting up our product catalog took much less time than expected. It’s fast, responsive, and the cloud-based structure means I can keep track of everything even when I’m off-site. I also have to give credit to their support team as they’re not just friendly but actually take time to understand what you need. **What do you dislike about KORONA POS?** At first, the number of customization options felt a bit overwhelming. But after a few sessions exploring the dashboard and speaking with support, it became much easier to navigate. A few more tutorials within the system would make it even better for first-timers. **What problems is KORONA POS solving and how is that benefiting you?** We’ve been able to improve our inventory accuracy significantly, which has helped reduce stockouts and over ordering. The ability to generate real-time sales reports has also helped us spot trends and make faster decisions, especially during peak seasons. KORONA POS has basically become our daily control center, helping with everything from employee shifts to pricing updates and it’s definitely saved us both time and stress. ### 6. Top-notch payment handling tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle K. | Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about KORONA POS?** KORONA POS has launched one of the fast and secure payment handling system in the enterprise that has really improved customer service. It offers 100% accuracy in transaction processing that has reduced minor errors that have been originating from manual system. The training session is flexible for new users and it is easy to integrate with existing retail infrastructure. **What do you dislike about KORONA POS?** I am overwhelmed by the great work that has been enhanced by excellent POS and I totally recommend it to other retail institutions. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS enables my team to take and monitor stock volumes and enhance smooth flow of trading. It has generated successful promotion initiatives from loyalty programs that have attracted more potential customers. The suitable POS has effectively improved customer experience with excellent service delivery. ### 7. The standard system for building best point of sale infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Brennan B. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about KORONA POS?** KORONA POS has replaced the manual retail configuration systems with digital system that can track and monitor sales and stock levels effectively. The cost is fair for both new startups and established business enterprises. It enables my department to monitor sales agents performance and build solid relationship among our potential customers. **What do you dislike about KORONA POS?** This is the best platform with reliable customer support staff that I have worked with. I have not experienced operational challenges that can affect our programs. **What problems is KORONA POS solving and how is that benefiting you?** The software has created reliable digital infrastructure that enables us to plan for retail services. It enhances effective budgeting of products and faster transaction processing for reliable service delivery. This is powerful platform that has reduced errors in our marketing channels and highly contributed to increased sales with positive ROI. ### 8. KORONA POS is the best deal **Rating:** 5.0/5.0 stars **Reviewed by:** Susan C. | Sales Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about KORONA POS?** The platform has enabled my team to build the most reliable interactive system for customers and sales personnel. It is easy to initiate order and make payment with credit card. The customer support team provides immediate solution when the system experiences downtimes. KORONA POS has enabled my team to set suitable promotion programs and sales techniques that meets consumer demands. **What do you dislike about KORONA POS?** The performance has been excellent throughout and has effectively promoted best trade and customer service practices. **What problems is KORONA POS solving and how is that benefiting you?** The platform has initiated efficient POS infrastructure that meets trade policies. It is easy to solve customer disputes and address their concerns on our products and services. The sales department has totally benefited from sales audits and reports that enhances effective planning. **Official Response from Michael Chalberg:** > Thanks Susan! So happy that the product and customer support have been excellent for you so far. Always feel free to reach out with any questions! ### 9. Great product with efficient open API **Rating:** 5.0/5.0 stars **Reviewed by:** Lisha R. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about KORONA POS?** KORONA POS has given my team an opportunity to integrate our e-commerce system with reliable POS infrastructure. It is customizable with solid data management system that has enhanced effective creation of product and retail database for quick customer evaluation. The system has enhanced accurate inventory ordering and commission calculations of sales and marketing agents. **What do you dislike about KORONA POS?** I have experienced stable performance with continuous improvements from the operation capabilities of KORONA POS. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS has generated suitable payment processing infrastructure that has reduced errors in accounting database. It synchronizes data across multiple stores in different branches to enhance real-time reporting. **Official Response from Michael Chalberg:** > Thanks for taking the time to leave us a review Lisha! And very glad to hear you're happy with our product. ## KORONA POS Discussions - [What is KORONA POS used for?](https://www.g2.com/discussions/what-is-korona-pos-used-for) - 1 comment - [View KORONA POS pricing details and edition comparison](https://www.g2.com/products/korona-pos/reviews?filters%5Bsentiment_snippet%5D=1910546&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A41%3A52+-0500&secure%5Bsession_id%5D=67a64e2d-437c-4be8-98f1-7270440bcca3&secure%5Btoken%5D=c788c672d88c9fe3b0daa82ef6e5106b712289c5ecfd964c7fe15305845de64a&format=llm_user) ## KORONA POS Integrations - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - [LaTeX](https://www.g2.com/products/latex/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Stax Bill (formerly Fusebill)](https://www.g2.com/products/stax-bill-formerly-fusebill/reviews) ## KORONA POS Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency ## Top KORONA POS Alternatives - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 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