--- title: Kimoby Reviews meta\_title: 'Kimoby Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how Kimoby works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 69 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Kimoby Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [(2 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Kimoby ##### 1. Easy Communication Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [ See 2 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 2. Ease of Use Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 3. Time-Saving Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you like about Kimoby? I always hated playing "phone tag" with customers no I can spend more time working and less time on the phone ### Top Cons or Disadvantages of Kimoby ##### 1. Missing Features Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you dislike about Kimoby? It's not that big of a deal, but I wish there were a button to quickly add a customer from any page, like how you can start a message from any page. ##### 2. SMS Issues Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ##### 3. Software Glitches Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ## Top-Rated Alternatives [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/kimoby/competitors/alternatives) ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/9/2021 "Makes customer relations much easier" 5/5 What do you like best about Kimoby? I can communicate easier with customers as most can't answer personal calls at work but can check their phones while working. It also makes more payment options available to the customer, which is very convenient. Review collected by and hosted on G2.com. What do you dislike about Kimoby? I dont really have any dislikes about the program itself. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? again, making communication and payment easier for customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/7/2021 "Excellent program for communication with customers" 5/5 What do you like best about Kimoby? Quick and safe way to collect payment with customers. Review collected by and hosted on G2.com. What do you dislike about Kimoby? Everything i do on this program is smooth and efficient. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Avoiding phone tag, can leave customers a text message without having a phone. Review collected by and hosted on G2.com. Show More 10/21/2021 Validated ReviewerSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/2/2021 "excellent to communicate with customers" 5/5 What do you like best about Kimoby? ease of use. I can communicate with customer without having to wait for a phone call Review collected by and hosted on G2.com. What do you dislike about Kimoby? Nothing. The program is great to use. I have no issues at this time. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Solving the problem of not being able to reach a customer by phone. Most customers text & this is what I like about it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 9/3/2021 "Excellent software and user friendly!" 5/5 What do you like best about Kimoby? Ability to communicate with customers, making payments via credit/debit card. The option to send out promotions by text. Review collected by and hosted on G2.com. What do you dislike about Kimoby? Absolutely nothing. Kimoby does, what we need it to do. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? We haven't had any issues with Kimoby. Support staff, is quick to respond with any setup issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/3/2021 "Kimoby is great" 5/5 What do you like best about Kimoby? Keeps things short and to the point and is great Review collected by and hosted on G2.com. What do you dislike about Kimoby? Nothing is disliked on kimoby I use it every day Review collected by and hosted on G2.com. Recommendations to others considering Kimoby: It is a great tool for communication, I strongly gly recommend this product Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Cutting down the chit chat with customer ..getting straight to the point Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 9/1/2021 "Very helpful in a dealership setting" 4.5/5 What do you like best about Kimoby? Ease of use on either desktop or mobile application Review collected by and hosted on G2.com. What do you dislike about Kimoby? Mobile app is glitchy and has issues when Apple updates software Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Being able to deal with customers in a timely fashion when it's hard for them to get through on the phones with our limited staff. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/1/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "customers say the texting service is very convenient" 5/5 What do you like best about Kimoby? the program is very quick and efficient for contacting customers Review collected by and hosted on G2.com. What do you dislike about Kimoby? you have to stay on top of your messages or some may get pushed to the bottom, especially if you have appointment reminder txts Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? you are able to send photos and videos if necessary Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/9/2021 "review of Kimoby" 5/5 What do you like best about Kimoby? the ability to correspond with guests via texting - it is the best and most efficient way to reach our guests. Review collected by and hosted on G2.com. What do you dislike about Kimoby? at times texts from guests go to random coworkers Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? benefit is efficiency in reaching our guests Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Alternative Dispute Resolution](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Dispute Resolution") AA Verified User in Alternative Dispute Resolution Small-Business (50 or fewer emp.) 9/3/2021 "It's great for customers" 5/5 What do you like best about Kimoby? Seeing and being able to text customers. Review collected by and hosted on G2.com. What do you dislike about Kimoby? It can be a little slow at times but most of the time its pretty good Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Reaching out to customers through text Review collected by and hosted on G2.com. 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