--- title: Kimoby Reviews meta\_title: 'Kimoby Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how Kimoby works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 69 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Kimoby Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [(2 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Kimoby ##### 1. Easy Communication Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [ See 2 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 2. Ease of Use Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 3. Time-Saving Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you like about Kimoby? I always hated playing "phone tag" with customers no I can spend more time working and less time on the phone ### Top Cons or Disadvantages of Kimoby ##### 1. Missing Features Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you dislike about Kimoby? It's not that big of a deal, but I wish there were a button to quickly add a customer from any page, like how you can start a message from any page. ##### 2. SMS Issues Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ##### 3. Software Glitches Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ## Top-Rated Alternatives [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/kimoby/competitors/alternatives) ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/1/2021 "Amazing experience!" 5/5 What do you like best about Kimoby? I like how convenient it is to communicate with guest. Review collected by and hosted on G2.com. What do you dislike about Kimoby? I dislike that it gets pre-assigned to previous advisors sometimes makes you miss the message Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Easier to communicate with guests when they don't answer Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SR Sham R. A Small-Business (50 or fewer emp.) 9/1/2021 "Great platform, sooo convenient" 5/5 What do you like best about Kimoby? Texting, payment processing and very convenient Review collected by and hosted on G2.com. What do you dislike about Kimoby? There are no dislikes. It saves so much time and money Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Getting a hold of customers to authorize work, many can't answer calls and prefer to be texted Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") CA Verified User in Automotive Mid-Market (51-1000 emp.) 9/2/2021 "POSTIVE KIMOBY EXPERIENCE" 4.5/5 What do you like best about Kimoby? The efficiency in features in being to communicate with customer's on standard items in the customer experience. Review collected by and hosted on G2.com. What do you dislike about Kimoby? Excessive marketing ads to customers frequently. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Regulating ads to customers and allowing for mobile payment option. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 9/1/2021 "kimoby review" 4.5/5 What do you like best about Kimoby? ease of use and ability to send pictures/video Review collected by and hosted on G2.com. What do you dislike about Kimoby? not much to dislike it works as it is supposed to Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? easy interaction with customers and they like the fact that we can send pictures Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/1/2021 "Convenient and easy to follow" 4/5 What do you like best about Kimoby? Automated messages for appointment reminders and after hours response Review collected by and hosted on G2.com. What do you dislike about Kimoby? Client responses are group together and not filtered Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Clients are quick to respond to Kimoby when they are unable to talk on the phone Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/2/2021 "Works great!" 5/5 What do you like best about Kimoby? The ease of use and How fast it is. The payment option is great too! Review collected by and hosted on G2.com. What do you dislike about Kimoby? Im not a fan of the automated messages.. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Instant and easy contact with customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/2/2021 "Kimoby Review" 5/5 What do you like best about Kimoby? The overall convenience of using this program. Review collected by and hosted on G2.com. What do you dislike about Kimoby? I wish there was better payment security Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Being able to reach the customer without leaving a voice mail for a response. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/2/2021 "quick and easy to use" 5/5 What do you like best about Kimoby? User-Friendly Interface. Quick and Easy to use. Review collected by and hosted on G2.com. What do you dislike about Kimoby? Last time when there is a version upgrade. The software becomes very slow. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? did a computer upgrade Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") CA Verified User in Automotive Mid-Market (51-1000 emp.) 9/2/2021 "EASY TO USE" 5/5 What do you like best about Kimoby? PAYMENT PROCESSES, EASE OF FINDING CUSTOMERS BY NAME OR PHONE NUMBER Review collected by and hosted on G2.com. What do you dislike about Kimoby? I DON'T GET NOTIFIED WHEN MESSAGES COME IN. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? GETTING CUSTOMER TO PAY Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 9/1/2021 "great tool to communicate with customers" 5/5 What do you like best about Kimoby? ease of use for the consumer on a daily basis Review collected by and hosted on G2.com. What do you dislike about Kimoby? slow processing of messages coming in and going out Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? communication Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best service for virtual event management](https://www.g2.com/discussions/what-s-the-best-service-for-virtual-event-management)[What is the best remote support software for customer service teams?](https://www.g2.com/discussions/what-is-the-best-remote-support-software-for-customer-service-teams)[Is PhpStorm worth the annual licence for a PHP developer, or does Eclipse cover most of the same ground for teams that need a free and proven PHP IDE?](https://www.g2.com/discussions/is-phpstorm-worth-the-annual-licence-for-a-php-developer-or-does-eclipse-cover-most-of-the-same-ground-for-teams-that-need-a-free-and-proven-php-ide) [What are the most trusted automotive digital retailing platforms by dealership managers whose teams need integrated tools to close more deals?](https://www.g2.com/discussions/what-are-the-most-trusted-automotive-digital-retailing-platforms-by-dealership-managers-whose-teams-need-integrated-tools-to-close-more-deals)[Which AR content management systems provide models compatible with Blender, 3ds Max, and SketchUp?](https://www.g2.com/discussions/which-ar-content-management-systems-provide-models-compatible-with-blender-3ds-max-and-sketchup)[Pros and Cons Details](https://www.g2.com/products/kimoby/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)