--- title: Kimoby Reviews meta\_title: 'Kimoby Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how Kimoby works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 69 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Kimoby Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [(2 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Kimoby ##### 1. Easy Communication Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [ See 2 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 2. Ease of Use Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 3. Time-Saving Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you like about Kimoby? I always hated playing "phone tag" with customers no I can spend more time working and less time on the phone ### Top Cons or Disadvantages of Kimoby ##### 1. Missing Features Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you dislike about Kimoby? It's not that big of a deal, but I wish there were a button to quickly add a customer from any page, like how you can start a message from any page. ##### 2. SMS Issues Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ##### 3. Software Glitches Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ## Top-Rated Alternatives [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/kimoby/competitors/alternatives) ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/1/2021 "It is convenient to send and receive a quick text from clients." 4/5 What do you like best about Kimoby? It is convenient to send and receive a quick text from clients. Review collected by and hosted on G2.com. What do you dislike about Kimoby? I can't think of anything at the moment. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? When clients cancel an appointment, I ask what date and time work better for them. It makes it possible for us not to lose a service appointment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 9/6/2021 "Fixed operations manager" 5/5 What do you like best about Kimoby? It's simple, it's easy, it brings your company to modern times, it works Review collected by and hosted on G2.com. What do you dislike about Kimoby? Nothing I think everything is fantastic with the system Review collected by and hosted on G2.com. Recommendations to others considering Kimoby: It's simple, it's easy, it brings you up to modern times of texting, it works. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Texting and automated messaging is awesome Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/2/2021 "amazing software for customer communication!" 5/5 What do you like best about Kimoby? The simplicity in use. Easy and seemless Review collected by and hosted on G2.com. What do you dislike about Kimoby? I haven't found any issues yet. It would be nice to be able to see if the customer Review collected by and hosted on G2.com. Recommendations to others considering Kimoby: Just try it. You wont be dissapointed Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? I have found the instant communication with customers, and the major benifit is the ability to have the customer pay. They fedel confindent is it safe and secure, and more impotrantly easy Review collected by and hosted on G2.com. Show More 9/28/2021 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/2/2021 "Kimoby for dealership" 5/5 What do you like best about Kimoby? I like the ease of use and ability to have saved replies Review collected by and hosted on G2.com. What do you dislike about Kimoby? I dislike that kimoby will freeze up me sometimes Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? This helps me to communicate with our guests when they are not able to be on their phone Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 9/2/2021 "Very flexible with great automations" 5/5 What do you like best about Kimoby? Easy to administer. Easy for advisors and staff to use. Lots of features for communication and a great accountability tool Review collected by and hosted on G2.com. What do you dislike about Kimoby? sometimes complicated to create templates/auto responses but support is good Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? instant communication with customers and invoice paying ability Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/1/2021 "Great product that helps us connect with customers" 5/5 What do you like best about Kimoby? The software is easy to use and works well to keep in contact with our guests. Review collected by and hosted on G2.com. What do you dislike about Kimoby? The only downside is that the campaign is a bit challenging to do until you understand it. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Communication with our service guests. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Carol W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol W.") CW Carol W. Appointment Coordinator Small-Business (50 or fewer emp.) 9/3/2021 "Kimoby helped us reach out to our whole database in minutes." 5/5 What do you like best about Kimoby? It is swift and easy to learn. They have staff available 24/7 for you. Review collected by and hosted on G2.com. What do you dislike about Kimoby? I dislike the glitches that occur (not often) Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? We were taking days to contact guests about recalls, etc. Now it takes only minutes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/2/2021 "User experience" 5/5 What do you like best about Kimoby? being able to link the customer for payments Review collected by and hosted on G2.com. What do you dislike about Kimoby? Sometimes replies go to the wrong user and we dont know to reply Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? With covid-19 it helps with remote services and communication to benefit the customer and feel safer Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") CA Verified User in Automotive Mid-Market (51-1000 emp.) 9/9/2021 "Kimoby has been a great tool" 5/5 What do you like best about Kimoby? kimoby is easy to use and it can be done from moible phone or desktop Review collected by and hosted on G2.com. What do you dislike about Kimoby? there is nothing i do not like, about kimoby Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? customer contact is easier and mobile pay Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite LB Lisa B. Toyota Service Manager Small-Business (50 or fewer emp.) 9/2/2021 "Kimoby is the best CRM!" 5/5 What do you like best about Kimoby? The text, payment and campaign features make life easy Review collected by and hosted on G2.com. What do you dislike about Kimoby? Absolutely nothing! This program is great! Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Communication, verification and cancellation of appointments, automatic texts from our alignment checker for the customer. All around great program! Review collected by and hosted on G2.com. 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