--- title: Kimoby Reviews meta\_title: 'Kimoby Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how Kimoby works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 69 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Kimoby Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [(2 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Kimoby ##### 1. Easy Communication Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [ See 2 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 2. Ease of Use Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 3. Time-Saving Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you like about Kimoby? I always hated playing "phone tag" with customers no I can spend more time working and less time on the phone ### Top Cons or Disadvantages of Kimoby ##### 1. Missing Features Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you dislike about Kimoby? It's not that big of a deal, but I wish there were a button to quickly add a customer from any page, like how you can start a message from any page. ##### 2. SMS Issues Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ##### 3. Software Glitches Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ## Top-Rated Alternatives [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/kimoby/competitors/alternatives) ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/2/2021 "why i would recommend kimoby" 5/5 What do you like best about Kimoby? being able to text customers, sometimes life is busy and not everyone is available for a call. it is efficient and easy. Review collected by and hosted on G2.com. What do you dislike about Kimoby? sometimes i find duplicate profiles for the same person and it is unclear how to merge. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? we are able to text customers videos of their vehicles through kimoby, which helps solve the problem of our customers beinng unsure of the work we are doing and promoting communication Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") CC Verified User in Consumer Services Mid-Market (51-1000 emp.) 9/1/2021 "TEXTING FOR WORK" 3.5/5 What do you like best about Kimoby? EASY TO USE, KEEPS TRACK OF CONVERSATIONS Review collected by and hosted on G2.com. What do you dislike about Kimoby? CAN NOT TEXT CUSTOMERS THAT PHONE NUMBERS ARE NOT IN DATABASE, HAVE TO ENTER THE PHONE NUMBER IN THE CUSTOMERS PROFILE AND WAIT A DAY. I HAVE ONE DEAF CUSTOMER THAT I COULD NOT CONTACT IN THE TIMELINE HE WAS EXPECTING DUE TO THAT ISSUE Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? EASY TO REACH CUSTOMERS, CAN SEE THE CONVERSATION HISTORY Review collected by and hosted on G2.com. Show More 9/7/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jacob M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob M.") JM Jacob M. Service Advisor Small-Business (50 or fewer emp.) 9/7/2021 "Kimoby has greatly improved production for our business." 5/5 What do you like best about Kimoby? Alternate communication outlets with customers Review collected by and hosted on G2.com. What do you dislike about Kimoby? At this point, there are currently no dislikes. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Some customers rely on texting when it comes to these matters. In addition to that, customers can also quickly review their service experience. Our customers have been very appreciative of our quick response and/or any media we share with them about their vehicle. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 9/1/2021 "Good product that works well." 4/5 What do you like best about Kimoby? Payment sent via text is a great feature. Reminders/Thank you messages are good, too. Review collected by and hosted on G2.com. What do you dislike about Kimoby? Support is a little generic. When i request something, it's sometimes misinterpreted... I've asked for assistance in correcting the misinterpretation and no one replies. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? More payment options, RO's get paid faster. Easy to use such that experienced advisors adopt and actually use it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lydia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lydia S.") LS Lydia S. Warranty Administrator Assistant Small-Business (50 or fewer emp.) 9/2/2021 "Easy to communicate & use" 3/5 What do you like best about Kimoby? Easy to use and communicate with customers Review collected by and hosted on G2.com. What do you dislike about Kimoby? Does not sink with right cars once in a while Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Nothing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/1/2021 "Easy to Operate and Navigate" 4.5/5 What do you like best about Kimoby? the simplicity of use and user-friendliness Review collected by and hosted on G2.com. What do you dislike about Kimoby? the wording of the rules when creating groups can be confusing Review collected by and hosted on G2.com. Recommendations to others considering Kimoby: Ensure that your current internal database has the ability to export lists with specific parametres Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Solving the problem of streamlined business to guest communication. The benefits of Kimoby are displaying how simple it can be Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/9/2021 "Excellent" 5/5 What do you like best about Kimoby? Very user friendly and convenient to interact with clients. Makes my day to day communication easy. Review collected by and hosted on G2.com. What do you dislike about Kimoby? I didn't like that when you write a message in the text box, once you attach a document the text disappears but that was fix during the last update. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Not applicable Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/2/2021 "Excellent texting application and easy to use!" 5/5 What do you like best about Kimoby? I love the "saved replies" feature. It makes it super easy to let customers know that their vehicles are ready! Review collected by and hosted on G2.com. What do you dislike about Kimoby? There honestly is not much to dislike about this application, easy and straightforward to use. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Kimoby is helping me contact all my customers via text which most customers prefer nowadays. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/2/2021 "Easiest texting app!" 5/5 What do you like best about Kimoby? I like the fact that it stores all the contacts, so I have to type in the number and click the contact and I am on my way to communicating with customers. I also love the fact that I can send the invoice off to the customers with the click of a button. Review collected by and hosted on G2.com. What do you dislike about Kimoby? I hate that I actually have to click the send button instead of just hitting enter. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Communication with customers because not all customers are able to talk on the phone during the day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/2/2021 "Convenient and reliable" 5/5 What do you like best about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors Review collected by and hosted on G2.com. What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Guests are able to physically see what is required for their vehicle Review collected by and hosted on G2.com. 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