--- title: Kimoby Reviews meta\_title: 'Kimoby Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how Kimoby works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 69 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Kimoby Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [(2 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [(1 mentions)](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Kimoby ##### 1. Easy Communication Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. [ See 2 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 2. Ease of Use Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725096&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you like about Kimoby? Uncomplicated form of communication for the avid cellphone user and computer savvy advisors ##### 3. Time-Saving Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725159&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you like about Kimoby? I always hated playing "phone tag" with customers no I can spend more time working and less time on the phone ### Top Cons or Disadvantages of Kimoby ##### 1. Missing Features Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725084&qs=pros-and-cons#reviews) See Related User Reviews JB JT B. Small-Business (50 or fewer emp.) 5.0/5 "a huge time saver" What do you dislike about Kimoby? It's not that big of a deal, but I wish there were a button to quickly add a customer from any page, like how you can start a message from any page. ##### 2. SMS Issues Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725107&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ##### 3. Software Glitches Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. [ See 1 mentions ](https://www.g2.com/products/kimoby/reviews?filters%5Bsentiment_snippet%5D=1725143&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Convenient and reliable" What do you dislike about Kimoby? Minor bugs that have the system double texting my guests about the vehicle being in for service when they already left the dealership ## Top-Rated Alternatives [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/kimoby/competitors/alternatives) HW Heather W. service coordinator Mid-Market (51-1000 emp.) 9/1/2021 "easy to use and lots of options" 4/5 What do you like best about Kimoby? simple and easy to use, automated replies Review collected by and hosted on G2.com. What do you dislike about Kimoby? at times guests replies will get shuffled under someone else's name if they've had a previous conversation, expense Review collected by and hosted on G2.com. Recommendations to others considering Kimoby: marketing campaigns are a great tool and the automated replies make communicating with our guests a breeze! Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? ease of customer communication Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MM Mainor M. service writer Mid-Market (51-1000 emp.) 9/2/2021 "Great application" 5/5 What do you like best about Kimoby? I like the ability that I have to text customer, makes it easy for them to follow up with there service. Review collected by and hosted on G2.com. What do you dislike about Kimoby? There is not much to dislike about kimoby. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? The ability to text my customer is excellent, and I can even send files and pictures. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TD Tara D. Service Manager Small-Business (50 or fewer emp.) 9/2/2021 "Excellent Program" 5/5 What do you like best about Kimoby? The ease of communication with our clients - and the ability to go back and see what we said or did the last time. Review collected by and hosted on G2.com. What do you dislike about Kimoby? Nothing of note. There are improvements all the time. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Reaching clients when they are unreachable. Getting estimates into their hands. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sayed Zuhair B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sayed Zuhair B.") SB Sayed Zuhair B. Administration Mid-Market (51-1000 emp.) 7/23/2021 "Best business instant messaging software" 5/5 What do you like best about Kimoby? This allow us the easy use of sending messages and multimedia file for small to big companies. Even allow us to do all business need like automatic appointments reminders as per our schedule Review collected by and hosted on G2.com. What do you dislike about Kimoby? I really love this software and it cost 99$ per month. It is not that much for medium and large scale business. I suggest have the packages with less rate for beginners Review collected by and hosted on G2.com. Recommendations to others considering Kimoby: Highly recommendable to others Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Quikly respond to the customers question, automatic appointment reminder,manage different accounts in one device and send instant message and videos to customers are the good problem solve of this software Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 9/1/2021 "Easy setup and integration. Julia Pycock-Kassar has been outstanding support." 5/5 What do you like best about Kimoby? We are fully integrated into our DMS, allowing direct communication with our customers. Review collected by and hosted on G2.com. What do you dislike about Kimoby? The information shared between DMS and Kimoby does have delays; when we delete the appointment in our DMS earlier in the day as customer contacts, Kimoby does not remove the appointment, and the customers get a notification unless we remember to adjust. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? We are meeting the needs and communication methods of our customers. In the future, it can provide us with online/mobile payment options. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.") PM Paul M. S Small-Business (50 or fewer emp.) 9/9/2021 "Great system easy to use great tool for communicating with your clients" 5/5 What do you like best about Kimoby? easy to use integrates well with our DCM Review collected by and hosted on G2.com. What do you dislike about Kimoby? nothing so far has worked great for every task I've used it for Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Great for internal daily Covid screening of our employees. instant contact to our clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite KM Katie M. Service advisor/ admin support Small-Business (50 or fewer emp.) 9/1/2021 "I enjoy the ease to get our messages to our customers" 5/5 What do you like best about Kimoby? Very easy to use and easy to get help when needed Review collected by and hosted on G2.com. What do you dislike about Kimoby? nothing its so simple and user friendly. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? It is simplifiying how we are able to communicate with our customers in the tech friendly world Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/2/2021 "Excellent Interface" 5/5 What do you like best about Kimoby? The ease of use makes the service user friendly. The ability to not only message but attach images and send payment requests/links makes doing business easier for us as a vendor as well and provides for a more nimble customer experience. Review collected by and hosted on G2.com. What do you dislike about Kimoby? Pictures do not always attach or send very well. It seems as though anything over 2 MB exceeds the data size for any file. Review collected by and hosted on G2.com. Recommendations to others considering Kimoby: N/A Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Pictures not always going through via text to customers is a recurring problem. On the benefits side, our department closes about an hour before sales does It's convenient for customers to be able to pay digitally and pick up their vehicle after hours. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Karina B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karina B.") KB Karina B. Marketing Manager Small-Business (50 or fewer emp.) 9/1/2021 "Great tool. Very user Friendly. However, not fully integrated with all DMS." 3/5 What do you like best about Kimoby? Great tool. Very user Friendly. Excellent support from Kim oby. So many ready to go campaigns. Review collected by and hosted on G2.com. What do you dislike about Kimoby? Not fully integrated with all DMS. Unfortunately, it prevented us from getting the full Kimoby experience. Review collected by and hosted on G2.com. Recommendations to others considering Kimoby: Please make sure they are compatible with your DMS before launching. If compatible, I'm positive you will see the benefits of working with Kimoby. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Great way to communicate with customers for different promos, generate reviews, etc. Very efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller BT brittanie t. Service Advisor Small-Business (50 or fewer emp.) 9/1/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Very easy to use, with lots of great options. Efficient way to keep in contact with customers." 5/5 What do you like best about Kimoby? Nice and simple/professional way to communicate. Review collected by and hosted on G2.com. What do you dislike about Kimoby? Still learning and playing with the app nothing to note at this time. Review collected by and hosted on G2.com. What problems is Kimoby solving and how is that benefiting you? Communication is KEY, fast way to update. Much easier then playing phone tag. Review collected by and hosted on G2.com. 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