Double (formerly Keeper) Reviews & Product Details

Double is amazing! The software is packed with features and continues to add on. They are all so valuable features and not features that no one asked for. They work so closely with their customers and listen to the firm's needs. They are so quick to provide support too. Double saves me mental energy and time. Accountants love checks and balances and black and white and quality checks and Double does this amazingly. They have added so many features through the years without increasing their base price. They have added premium features and added tiers, but they have never taken anything away. Review collected by and hosted on G2.com.

I use to not like that the UI wasn't pretty, but now I don't care. Review collected by and hosted on G2.com.

The most helpful features I have found with Keeper are: a more streamlined process to get feedback from clients on hard to categorize transactions; the ability to easily communicate with my team directly tagged to the transaction/ account in question; the reports that make account review quick and thorough. The customer support and training is outstanding. It was very easy to integrate my current clients and my current workflow. I use Keeper on a daily basis with my team and my clients. I really appreciate the ability for my team to track hours by client and by project. Review collected by and hosted on G2.com.

I haven't found anything I didn't like yet. Review collected by and hosted on G2.com.

I appreciate how Keeper allows us to handle all of our clients' monthly accounting tasks within a single program. I also really value how easy it is to communicate with clients about any questions and receive timely responses. Annual 1099 filing requirements are easily fulfilled with the ability to acquire W-9 info from vendors. Review collected by and hosted on G2.com.

I haven't found anything I disliked about the program. Review collected by and hosted on G2.com.

I LOVE two things the most: The ease of asking "what is this for" to the client and the automated reminders. In the past, I'd overthink when to send a reminder and now I don't need to. I just send the reminders.

It's super easy to add a client, to remove a client and to get clients to use it.

I use it all day, I'm in Keeper more than I'm in my email. Review collected by and hosted on G2.com.

I dislike that it's kinda clunky and there is so much color going on that it doesn't feel clean and crisp. But these are small complaints. Review collected by and hosted on G2.com.

Great integrations, easy access to identifying issues Review collected by and hosted on G2.com.

I don't like when something in QBO is updated, it sometimes gets lost in Double. Also, some limits to reporting available in Double. Review collected by and hosted on G2.com.

What I like most about Keeper is how seamlessly it keeps all communication—both with my clients and my team—in one centralized location. It eliminates the back-and-forth between emails, texts, and other tools, and makes my workflow so much more efficient. The built-in organization features have been a lifesaver for staying on top of client needs and ensuring nothing slips through the cracks. Keeper keeps my business running smoothly daily! Review collected by and hosted on G2.com.

Nothing! I am so impressed with the Keeper team and how they are constantly improving the software and taking customer suggesstions seriously. Review collected by and hosted on G2.com.

My favorite aspect of Keeper is the transaction follow-up and uncategorized transaction management. It simplifies the process of reviewing and categorizing transactions, making it easy to ensure that all financial data is accurate and up-to-date. This feature saves me countless hours and helps reduce the amount of back and forth between clients. Review collected by and hosted on G2.com.

I love using Keeper.app, especially the transaction follow-up feature. It would be great to have a mobile app that allows accountants to easily add and update information on the go. This would make managing tasks and client interactions even more convenient. Review collected by and hosted on G2.com.

Huge fan of Keeper! We've been using it for a few years now and love how much it helps us with month end closes, client communications and organizing our tasks. The quality control checks for month end we're able to do much more easily with the help of Keeper's built in transaction filters. The client portal is simple and easy to use for both bookkeepers and clients, making those huge excel sheets a thing of the past. We also love how Keeper is always valuing their customer feedback and improving Keeper. Review collected by and hosted on G2.com.

Sometimes I wish the UI was a little prettier, but its simplicity makes it easier for people to use. I hope they have public API in the future as well. Review collected by and hosted on G2.com.

We implemented Keeper several months ago and right away I was pleased with the efficiency and ease of use. The Keeper team has gone out of the way to make sure we understand how to use the software and are getting the most bang for our buck. It's sped up month in close, helped us catch errors we wouldn't have before, and streamlined client communication. Plus we have gotten so many comments from clients and board members about how nice our reports are. I am beyond pleased with keeper- support is great, product is great, price is fantastic, clients love it, and they keep rolling out fixes and more features. Couldn't recommend them more! Review collected by and hosted on G2.com.

No complaints. It's better than I expected and continues to exceed expectations. Review collected by and hosted on G2.com.

Keeper allows me to communicate directly with clients about uncategorized transactions and share documents easily. Reports can include metrics and executive summaries, which help clients better understand their financial data. The W9 request feature makes it very easy to collect signed W9s from vendors and contractors directly through the platform. Review collected by and hosted on G2.com.

Updating close status must be done invdividually and cannot be done in a batch. Intercompany journal entry transfers also must be done one at a time. A feature allowing multiple at once would save a lot of time.

I'd like more flexibility with report titles, subtitles, and per-client rounding options.

I'm still using ClickUp for task management as I am unable to customize tasks in Keeper how I want.

I would also like an archive for past announcements instead of having to delete them or just having one long, ongoing list of announcements. Review collected by and hosted on G2.com.