--- title: Kaseya VSA Reviews meta_title: 'Kaseya VSA Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 330 reviews by the users' company size, role or industry to find out how Kaseya VSA works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 330 scale: '5' date_modified: '2026-11-12' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Kaseya VSA Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users enjoy the ease of use of Kaseya VSA, appreciating its intuitive interface and seamless software integration. (10 mentions)
Users love the seamless automation in Kaseya VSA, enhancing their efficiency with integrated scripts and tools. (9 mentions)
Users appreciate the intuitive user interface of Kaseya VSA, making it easy to navigate and use effectively. (9 mentions)
Users appreciate the dependable and intuitive capabilities of Kaseya VSA, enhancing their management of endpoints and scripts. (8 mentions)
Users find Kaseya VSA to be intuitive, facilitating seamless integration and simplifying daily IT tasks. (6 mentions)
Users highlight missing features in Kaseya VSA, especially a direct file transfer method and promised integrations. (5 mentions)
Users often experience connectivity issues with Kaseya VSA, leading to a frustrating and cumbersome user experience. (4 mentions)
Users experience remote access issues with cumbersome connection processes and occasional crashes on Mac, affecting efficiency. (4 mentions)
Users often face slow performance issues with Kaseya VSA, affecting usability and support response times. (4 mentions)
Users experience connection issues with Kaseya VSA, finding the process cumbersome and the remote tool unstable. (3 mentions)

5 Pros or Advantages of Kaseya VSA

5 Cons or Disadvantages of Kaseya VSA

Kaseya VSA Reviews (330)

View 2 Video Reviews
Reviews

Kaseya VSA Reviews (330)

View 2 Video Reviews
4.0
330 reviews
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Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Everything you need to manage your computer assets"
5/5
What do you like best about Kaseya VSA?

More features than I will ever need. Customer support is always helpful. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

It takes a little time to become familiar with navigation and where to find some of the features. Review collected by and hosted on G2.com.

Chris T.
CT
Chris T.
Mid-Market (51-1000 emp.)
"VSA 10 great"
5/5
What do you like best about Kaseya VSA?

Endpoint management, and MDM along with pathing Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

VSA 9 was too complicated so move to VAA10 Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Kaseya VSA is the cadillac of RMM utilities"
5/5
What do you like best about Kaseya VSA?

This is by far the #1 RMM tool I have ever used. It has an intuitive GUI and is rock solid. There are numerous options in the software to configure it exactly to your company's needs. Would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

No downsides that I have come across yet. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 9/26/2023
"Kaseya VSA is very important for our business"
4/5
What do you like best about Kaseya VSA?

It allows us to get alerts, software deployment, patching and remote access across systems Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The third-party integrations (such as Trend Micro and Acronis) can be temperamental Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great software, easy to use"
5/5
What do you like best about Kaseya VSA?

It was very quick to set up and overall very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

No self-onboarding available. Also, sometimes latency is an issue. Review collected by and hosted on G2.com.

Richard T.
RT
Richard T.
Owner
Small-Business (50 or fewer emp.)
"Great Product and Customer Service"
4/5
What do you like best about Kaseya VSA?

VSA10 is a great first step to Cloud Offering. Features and simplicity are really good. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Lacks many features from on-prem edition. Hoping features to the cloud edition are released quickly. Review collected by and hosted on G2.com.

David L.
DL
David L.
President
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about Kaseya VSA?

It is friendly software, easy to use, and fast responsive. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

An easy way to make the font bigger or maybe I did not find this option Review collected by and hosted on G2.com.

Mark V.
MV
Mark V.
President
Small-Business (50 or fewer emp.)
"Incredible sales team"
5/5
What do you like best about Kaseya VSA?

Praveen Vijayaraghaven, Mallika Manavendra, and the rest of the team did a fantastic job being patient with me as we worked together building out a technology stack that will allow me to launch my MSP in professional manner while bringing great value to my customers. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

As it turned out I was researching many Kaseya products and it getting very confusing with all the different sales reps I was talking with. Review collected by and hosted on G2.com.

CR
Clayton R.
Small-Business (50 or fewer emp.)
"Love this RMM Tool"
5/5
What do you like best about Kaseya VSA?

Remote screen sharing for each client and being able to separate them by organizations Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

VSA 9 has a lot of tools, some a little more complex to use/implement Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"VSA providing great monitoring"
4.5/5
What do you like best about Kaseya VSA?

Flexible, easy to adjust using scripts and other tools within VSA. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Takes a bit sometimes for new features to implement Review collected by and hosted on G2.com.