Generated from real user reviews
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"KSA Review"
What do you like about Kaseya VSA?
RMM tools were great, excellent interface & software ease of use / training @ University was extremely beneficial.
Sheldon M.
Mid-Market (51-1000 emp.)
5.0/5
"Easy to use, makes life easier"
What do you like about Kaseya VSA?
I have multiple things in one hub and they're pretty easy to use
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"KSA Review"
What do you like about Kaseya VSA?
RMM tools were great, excellent interface & software ease of use / training @ University was extremely beneficial.
Solape O.
Mid-Market (51-1000 emp.)
5.0/5
"Best ALL in One"
What do you like about Kaseya VSA?
One of the best things about Kaseya is how they have IT Complete. All in one is really the best way to go. I love how integrated all the software appl
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"KSA Review"
What do you like about Kaseya VSA?
RMM tools were great, excellent interface & software ease of use / training @ University was extremely beneficial.
Solape O.
Mid-Market (51-1000 emp.)
5.0/5
"Best ALL in One"
What do you like about Kaseya VSA?
One of the best things about Kaseya is how they have IT Complete. All in one is really the best way to go. I love how integrated all the software appl
See Related User Reviews
Dimitris A.
Mid-Market (51-1000 emp.)
4.5/5
"Very good, some things need polishing but good all around"
What do you like about Kaseya VSA?
It has a lot of capabilities, it's very dependable and intuitive to work with.
Saracen .
Small-Business (50 or fewer emp.)
5.0/5
"VSA as a PowerTool"
What do you like about Kaseya VSA?
VSA has been amazing as a power tool for me, I think the way the scripts run seamlessly for me be it CMD or PowerShell, I just love it.
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"KSA Review"
What do you like about Kaseya VSA?
RMM tools were great, excellent interface & software ease of use / training @ University was extremely beneficial.
Dimitris A.
Mid-Market (51-1000 emp.)
4.5/5
"Very good, some things need polishing but good all around"
What do you like about Kaseya VSA?
It has a lot of capabilities, it's very dependable and intuitive to work with.
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Like having a whole team in the cloud"
What do you dislike about Kaseya VSA?
My first issue early on was finding my way around the interface. It took me some time to figure out where the features I want to use are hiding. Once
Robert C.
Mid-Market (51-1000 emp.)
4.5/5
"Great for automation"
What do you dislike about Kaseya VSA?
The integrations are nice, but we were told it would be on par with DattoRMM in the K365 package yet last week in an IT Glue webinar, they said DattoR
See Related User Reviews
Sheldon M.
Mid-Market (51-1000 emp.)
5.0/5
"Easy to use, makes life easier"
What do you dislike about Kaseya VSA?
The chatbox with the user never works. Invidual computers load extremely slow sometimes
Dimitris A.
Mid-Market (51-1000 emp.)
4.5/5
"Very good, some things need polishing but good all around"
What do you dislike about Kaseya VSA?
I would like a way to just open a connection to a server with a click or double click. Right now, we need to select the machine, have the remote conne
See Related User Reviews
Dimitris A.
Mid-Market (51-1000 emp.)
4.5/5
"Very good, some things need polishing but good all around"
What do you dislike about Kaseya VSA?
I would like a way to just open a connection to a server with a click or double click. Right now, we need to select the machine, have the remote conne
Robert C.
Mid-Market (51-1000 emp.)
4.5/5
"Great for automation"
What do you dislike about Kaseya VSA?
The integrations are nice, but we were told it would be on par with DattoRMM in the K365 package yet last week in an IT Glue webinar, they said DattoR
See Related User Reviews
Sheldon M.
Mid-Market (51-1000 emp.)
5.0/5
"Easy to use, makes life easier"
What do you dislike about Kaseya VSA?
The chatbox with the user never works. Invidual computers load extremely slow sometimes
Bilal K.
Mid-Market (51-1000 emp.)
5.0/5
"Easy to use RMM platform"
What do you dislike about Kaseya VSA?
On very rare occasions the UI lags, does not offer simple view of computers that are offline for x amount of days
See Related User Reviews
Dimitris A.
Mid-Market (51-1000 emp.)
4.5/5
"Very good, some things need polishing but good all around"
What do you dislike about Kaseya VSA?
I would like a way to just open a connection to a server with a click or double click. Right now, we need to select the machine, have the remote conne
Saracen .
Small-Business (50 or fewer emp.)
5.0/5
"VSA as a PowerTool"
What do you dislike about Kaseya VSA?
Sometimes the website is down, one in a month.
Our IT team can manage device anywhere, with an ease. Review collected by and hosted on G2.com.
I dont have any dislike regarding on the kaseya, because i find it very helpful. Review collected by and hosted on G2.com.
Kaseya is good in terms of deployment of software and patches. It helps me a lot on the work in my daily use. Kaseya also have nice customer support Review collected by and hosted on G2.com.
The menu sometimes made me confuse but manageble. Review collected by and hosted on G2.com.
lots of features provided in the solution Review collected by and hosted on G2.com.
GUI and its menu is something that they need to improve. Review collected by and hosted on G2.com.
Many features like the auditing and other stuffs. Review collected by and hosted on G2.com.
What I dislike. I think the chat feature on remote it has no feature than other patch managements I'd POC. Review collected by and hosted on G2.com.
Easy to use
low learning curve
cost effective Review collected by and hosted on G2.com.
can be less cluttered and a faster interface Review collected by and hosted on G2.com.
VSA9 was a powerful but difficult tool to use due to it's mashup of poorly integrated modules. VSAX shares none of 9s DNA and is neither powerful or terribly useful in its present release. Review collected by and hosted on G2.com.
VSAX lacks the power and features of VSA9 and it's expanded vs the dense data rich interface of VSA9 seems to purposely communicate as little as possible in a glance, burying necessary data under tedious layers of menus. From an operations perspective, it's a major step backward. Review collected by and hosted on G2.com.
Easy to remote our end-user via Kaseya VSA. Review collected by and hosted on G2.com.
Need more features to learn on this great solution. Review collected by and hosted on G2.com.
I like the ease of the system. I can quickly review Client accounts to ensure they're online. Review collected by and hosted on G2.com.
There is not really much that I dislike about the program Review collected by and hosted on G2.com.
The versatility and scalability of Kaseya VSA make it stand out as a top choice for comprehensive IT management solutions Review collected by and hosted on G2.com.
Improvements in user interface intuitiveness and responsiveness would enhance the overall user experience of Kaseya VSA Review collected by and hosted on G2.com.
Allows the manageability of most of the devices aspects. Review collected by and hosted on G2.com.
Hard to use and set up.
Lacking SSO compatibility when it comes to live connect. (logging in through the application).
Outdated UI.
Hard to understand scripting "language" with many caveats.
No option to view multiple monitors at the same time when connecting remotely using Live Connect.
Automatic agent removal is a bit clunky.
I have experienced connectivity issues with my deployment although I'm not sure that is caused by the software. Review collected by and hosted on G2.com.