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Kaseya 365 User

By Kaseya

4.3 out of 5 stars

How would you rate your experience with Kaseya 365 User?

Kaseya 365 User Reviews


Products included in this suite:

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Kaseya 365 User Reviews (462)

Reviews

Kaseya 365 User Reviews (462)

4.3
462 reviews

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Steven T.
ST
Service Desk Manager
Small-Business (50 or fewer emp.)
"Effortless Setup and Reliable Performance"
Product Reviewed: Datto SaaS Protection
What do you like best about Datto SaaS Protection?

Its simple to setup. and just works out of the box. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

sometimes backups fail. for unknown reasons. support is good at investigating. Review collected by and hosted on G2.com.

Jhostyn P.
JP
Ingeniero de redes
Computer & Network Security
Small-Business (50 or fewer emp.)
"A practical tool to raise employee awareness"
Product Reviewed: BullPhish ID
What do you like best about BullPhish ID?

Ease of use: The platform is very intuitive, I can launch campaigns in a few minutes without technical complications.

Ready-made templates: It has a wide library of simulated phishing emails and training modules that save a lot of time. Review collected by and hosted on G2.com.

What do you dislike about BullPhish ID?

Limited customization: I would like to be able to adapt the phishing templates more to the company's branding. Review collected by and hosted on G2.com.

Isaac G.
IG
Technology Coordinator
Mid-Market (51-1000 emp.)
"Easy to Use, powerful backup for IT admins"
Product Reviewed: Spanning Backup
What do you like best about Spanning Backup?

It's now owned under the umbrella of Kaseya, which is a good backing to have. It's been really great for backing up files here and there and searching for specific missing files. You really need a tool like this in your stack. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Its great for restoring individual files, but if I need to do an entire drive and large batches of files, the UI and process can bit a little clunky or clumsy to me. I think this could be improved quite a bit. Review collected by and hosted on G2.com.

Nestor D.
ND
Azure Task Force Lead
Small-Business (50 or fewer emp.)
"Solid backup solution with no fuss"
Product Reviewed: Datto SaaS Protection
What do you like best about Datto SaaS Protection?

SaaS Protection does one thing and it does it well: it backs up Exchange, Onedrive, SharePoint and Teams data. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Unfortunately, there's currently no support for backing up archive mailboxes or 1 to 1 Teams chats. Review collected by and hosted on G2.com.

Omar M.
OM
IT Manager - Remote Support
Mid-Market (51-1000 emp.)
"Monthly Security Trainings"
Product Reviewed: BullPhish ID
What do you like best about BullPhish ID?

We use this product to deliver monthly security trainings as an MSP, offering this service to several businesses. Review collected by and hosted on G2.com.

What do you dislike about BullPhish ID?

At this moment, I have no complaints about BullPhish. Review collected by and hosted on G2.com.

Carlos A.
CA
Director of Information Technology
Mid-Market (51-1000 emp.)
"Backups Made Easy and Always Available"
Product Reviewed: Spanning Backup
What do you like best about Spanning Backup?

We added backups for all of our shared mailboxes, and it has been quite fruitful and helpful for us. Since shared mailboxes can be quite anonymous by nature, having the ability to have backups is a must. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Sometimes searching through backups can be a little tedious. Better and quicker search tools would be helpful. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Spanning is a set and forget solution for M365 Backups"
Product Reviewed: Spanning Backup
What do you like best about Spanning Backup?

It is simple to select which accounts should be backed up and quick license type each should have. Spanning also automatically adds new accounts from M365 so new employees are included in our backups without interaction. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Update: The service would not let us restore a large folder or a full account. Cancellation and refund process has been going on for many months.

I would like to see more parts of M365 backed up. Most of the data is backed up but they are still working on certain features. I would also like the full path for files that can't be backed up so that I can research the error messages without a support ticket. I would also like a percent complete indicator to see how long the backup will take. We had an initial backup that took over 30 days to complete. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Does the Job"
Product Reviewed: Spanning Backup
What do you like best about Spanning Backup?

Easy to use

Self service

support is decent Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

-Setup was more complicated than needed

-still has m365 connection limits

-has issues wiht large customers (over 1,000 seats) - the backup never shows 100% clean

-Connectwise integration isnt the best Review collected by and hosted on G2.com.

SB
Service Manager
Small-Business (50 or fewer emp.)
"Great product, easy to implement and use."
Product Reviewed: SaaS Alerts
What do you like best about SaaS Alerts?

It's very easy to get up and running. They innovate quite a bit, adding features to the product very regularly. The SaaSy community it awesome! So much good sharing of information there. Review collected by and hosted on G2.com.

What do you dislike about SaaS Alerts?

Not much on the negative, works very well Review collected by and hosted on G2.com.

Harshvardhan K.
HK
IT Director
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Very powerful Email Filter Tool"
Product Reviewed: Graphus
What do you like best about Graphus?

1. Very Powerful

2. Easy to configure & integrate with MS Exchange Server

3. Has a Sandbox

4. Highly customizable Review collected by and hosted on G2.com.

What do you dislike about Graphus?

1. Sometimes phishing mails go thorough un-noticed Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

13%