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Zoho

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30,487 reviews
  • 146 profiles
  • 259 categories
Average star rating
4.4
#1 in 28 categories
Grid® leader
Serving customers since
1996
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Zoho Desk

7,399 reviews

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

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Zoho CRM

2,885 reviews

Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization.

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Zoho Social

2,877 reviews

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

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Zoho Recruit

1,824 reviews

Zoho Recruit takes in-house recruiting to a whole new level. Make your work uncomplicated by sourcing, tracking and hiring your talent - all from one place.

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Zoho Expense

1,472 reviews

Expense reporting doesn't have to be painful. Zoho Expense is a perk for employees, managers, and finance teams!

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Zoho Meeting

1,204 reviews

Reach your global customers within minutes and present your product demos or sales presentation. Close deals faster without travelling.

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ManageEngine Endpoint Central

1,060 reviews

Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.

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Zoho Campaigns

1,023 reviews

Email marketing with CRM and social media integration

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Zoho Survey

987 reviews

Zoho Survey helps you create surveys in minutes. It helps you gain valuable responses through a various media and reports them in the format most comfortable to you.

Profile Name

Star Rating

20370
8337
1309
229
242

Zoho Reviews

Review Filters
Profile Name
Star Rating
20370
8337
1309
229
242
Verified User in Consulting
UC
Verified User in Consulting
03/16/2026
Validated Reviewer
Review source: Organic

Fast Card Transaction Sync, but the UI Takes Time to Learn

Ability to pull in transactions directly from my linked company card to help facilitate faster reconciliation etc.
Sathish K.
SK
Sathish K.
03/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Powerful Multi-Channel Support with Seamless Workflows and Integrations

The multi-channel support — handling tickets from email, phone calls, social media, walk-ins, and bots — makes it a one-stop solution for any customer support operation. The email-to-ticket conversion works seamlessly, ensuring no customer query goes unnoticed. The Blueprint feature is a game changer for teams that follow structured workflows. It enforces process compliance and ensures every ticket follows the right path from creation to resolution. API & Integration: Zoho Desk's REST API is well-documented and powerful, making it easy to integrate with third-party tools and build custom automations using Deluge scripts. Room for improvement: Some API endpoints have limitations, such as the inability to directly assign SLAs programmatically. Better documentation on edge cases would also be helpful.
Jadson Carvalho .
J
Jadson Carvalho .
03/16/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Practicality in storage and quick responses to customers

The practicality in storage and response to customers

About

Contact

Phone:
+1 (888) 900-9646
HQ Location:
Austin, TX

Social

@Zoho

What is Zoho?

Zoho Corporation is a software development company, privately held and profitable. It offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs, with the long term vision to transform the way you work. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.

Details

Year Founded
1996