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Extremely receptive to feedback. Suggestions I've made get implemented quickly and they approach feedback with curiosity. They want to make the best product possible and help their customers achieve their goals. They're constantly iterating on the platform and trying to add additional value for their users. Review collected by and hosted on G2.com.
We're B2B and we look for a specific mix of customers/prospects (segmented based on size) that we want to hear from. Larger customers/prospects are harder to get ahold of so we don't always achieve the exact mix we want each month. However, Kaptify will adjust their strategies whenever this happens to help us get to where we want to be by the month. Review collected by and hosted on G2.com.
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