Jenzabar One Reviews & Product Details

Jenzabar One Overview

What is Jenzabar One?

Jenzabar One gives institutions the freedom to choose a solution that meets their needs today and tomorrow. Jenzabar One gives you the ability to adapt as your institution changes and technology evolves. Built to be highly adaptable, the Jenzabar One platform easily integrates to other software systems - those you currently use and others you might use in the future.

Jenzabar One Details
Languages Supported
English
Product Description

Jenzabar One gives you the tools to be more engaged, responsive, and connected to students. It gives you the competitive edge you need to meet your enrollment and retention goals and helps your organization becomes agile and responsive to competitive pressures.


Seller Details
Seller
Jenzabar
Company Website
HQ Location
Boston, MA
Twitter
@Jenzabar
1,873 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
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Jenzabar One Screenshots

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Jenzabar One Reviews

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Jenzabar Support is the best of any products we use on campus! Review collected by and hosted on G2.com.

What do you dislike?

The cost of Maintenance is high, but worth every penny! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just get it you will love it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are making changes with our student forms with formflow and workflow. We are implementing JRM and think it will help with admissions. Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Jenzabar One’s user interface makes it a much better, faster experience for faculty, students, and staff. I am most impressed with the housing management functionality that supports transgender accommodations. Review collected by and hosted on G2.com.

What do you dislike?

Haven't really had one thing I can pinpoint right now. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Students can self-identify and this keeps us from violating Title IX. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It provides a unified platform that is easily accessible Review collected by and hosted on G2.com.

What do you dislike?

There is not really much to dislike. It requires a bit of an adjustment from the previous platform, but that's not unusual when transitioning to a new environment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is easy to access and offers features that help everyone Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Each section of the program talk to each other with ID numbers you can easily search by more than one category which makes it useful if you only have a piece of information to look for. Review collected by and hosted on G2.com.

What do you dislike?

You cant zoom in on how big the information is presented on the screen which sometimes makes it difficult to see if you have glasses or contacts on. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure that you’re going through a full learning experience well first using JenzabarOne. It does take quite a bit of time to know where everything is and what kind of reports you can pull with it but once you learn it’s amazing! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I work in Undergraduate admissions and it helps by keeping track of students and their profiles such as Applications, items they submit, completing their file and just holding all of the information about that one student in one place. Review collected by and hosted on G2.com.

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Registrar
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The upsides I see for J1 web are the benefits for students to have a more user friendly environment and access to their information. The J1 web advising is also a great for advisers who need access to additional student information. Review collected by and hosted on G2.com.

What do you dislike?

The inability to launch a J1 Web module due to known issues that impede the end user. We want the product to be working correctly so that our end users have a great experience from the start. There are challenges when launching some modules because of bugs that need fixing. This can postpone the launch of new modules or features. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Jenzabar One is a powerful Student Information System with capabilities to enhance student success while meeting institutional requirements.The mobile and web platforms are great enhancements for students. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Advisers having additional access to student information and default planning. We are anticipating the benefits that will come from more intensive advising. Review collected by and hosted on G2.com.

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Executive Director of Information Technology & Institutional Research
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Our current environment is a Jenzabar platform and we are exploring the pathway to Jenzabar One. The modern cloud hosted of Jenzabar One platform will bring our current SIS environment into the future. The user interface, integrated student communications management features,analytic modules and responsive design presents an excellent organizational platform to meet the needs of an institution. The Cloud hosted SaaS model will help reduce our in-house server costs as well as ensuring up time of our platform. Review collected by and hosted on G2.com.

What do you dislike?

Jenzabar One cloud migration remains underdevelopment so for the next 18-24 months a blended environment of cloud SAAS and EX platform will need to be used to realize all features of the new environment. We look forward to the full Cloud solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Jenzabar One brings a vast number of modern features under one umbrella. The increase in service to students through a modern communications platform, intuitive Financial Aid system and responsive design will yield significant results for achieving student success outcomes for the College. Review collected by and hosted on G2.com.

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Registration Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy access and learning. Data reporting Review collected by and hosted on G2.com.

What do you dislike?

Does not satisfy all rules to be implemented Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Jenzabar is accessible, easy to learn, its functionalities satisfy most of our registration functionalities, and the annual upgrade provides the users with new implementations that could help in the future. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Daily work tasks, data reporting Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that there are so many different components available to search with, making institutional wide data acdessible Review collected by and hosted on G2.com.

What do you dislike?

It can be frustrating when you are looking up information about a student and have to look up the student repeatedly in each module you need Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Quick access to total student info for staff members Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like that all of our products are integrated. We use the same EX brand for each department (AP, billing, financial aid, etc.) Review collected by and hosted on G2.com.

What do you dislike?

The least helpful would be that we are waiting on a lot of different modifications and versions to come out. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Read the contract well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problems we solve are that we can directly communicate with all systems and all data throughout the campus with one system. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Jenzabar has been a helpful tool in further integrating our various campus systems. Each system didn't properly or fully communicate with each other in the manner that was most helpful to employees, and information was getting lost. This system has gotten us on track, and although we still need to learn some features, we're better equipped now than we were before. Review collected by and hosted on G2.com.

What do you dislike?

The transition to Jenzabar has been really bumpy, and I've heard this from other campuses as well. One person said that it took them three years to be fully operational. People are resistant to change, and we also had to experience *all* the bugs so we could locate and fix them. The onboarding was also an extremely arduous and lengthy process. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Everyone needs to be fully prepared for the change and willing to learn. It's worth it, but you absolutely have to have patience. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're integrating all systems on the college campus. We needed better communication in a way that worked for various databases, and this was the solution that brought it all together. Review collected by and hosted on G2.com.

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Registrar
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I attended JAM and saw all of the features of Jenzabar One. I'm most excited about the Cloud feature. Being able to have the speed because of it being in 'the cloud' will be wonderful. Review collected by and hosted on G2.com.

What do you dislike?

From all of the feedback from JAM, i don't foresee disliking Jenzabar One Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We won't be sitting around waiting on the screens to open and update. We will be more efficient Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that the whole campus from Admissions to Alumni relations can use the same DBMS without cumbersome integrations. Every department can have its own module and access rules can be modified to prevent tampering. The DMS has some impressive features such as ability to schedule communications with students or alumni, catalog management, even workflows. Review collected by and hosted on G2.com.

What do you dislike?

Very outdated and clunky look. Jenzabar One would be difficult to learn for someone new. Its interface is far from user friendly. Any reporting has to be done separately through Infomaker and will require additional training. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The product seems to look outdated but it is ultimately heading in the right direction. Jenzabar One is about to move to the cloud so that's exciting. Expect some confusion while your employees try to learn how to use the software; it can be quite a steep learning curve. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Jenzabar One for data storing and management in our university. I contains modules for every vital area of a higher learning institution. I personally used the registration and advising module, dealing mostly with student records. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The ability to automate process in the student platforms Review collected by and hosted on G2.com.

What do you dislike?

Too many rooms for error and not have the capability to know who did what in the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are not a Jenzabar one school. Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

J1 Web is the best feature we are looking forward too. Being able to use EX features in a cloud (online) environment is key. Review collected by and hosted on G2.com.

What do you dislike?

not being able to use both J1 desktop and J1 web for some features. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We have not gone to J1 yet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

several time card issues. Well, several EX Employee module issues in general. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The amount of information at my fingertips is amazing. Review collected by and hosted on G2.com.

What do you dislike?

Training to learn how to get all the information is time consuming. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Benefits are the ability to dissect data and manage student life functions. I’ve found more time in the year due to building reports once and reusing being able to reuse them. Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like all the information it provides. Review collected by and hosted on G2.com.

What do you dislike?

One of the things that I dislike is if you accidentally hit enter without putting someones ID number in it takes forever to get back to being able to let you type an ID in. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take advantage of all the extra learning opportunities that this software company may provide. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our office uses this software everyday to search students and its really efficient for what our office needs. It makes it really easy to have all the important information in one place. Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is a fairly straightforward student management system once you find the functionalities you need. Once you understand what EX "does" as a program and the functions executed by different portals, it become a fairly logical program to use. It also allows you to look up different areas of needed information all within the same program, which helps when you are aiding students or faculty on the phone or need to find quick answers to questions. Review collected by and hosted on G2.com.

What do you dislike?

The user interface is incredibly cumbersome to the point of being useless. It is not obvious how to find the functionality portals that you need because they are buried in a list, and once you've found the functionality you need, there are hidden "quirks" of the functionality portals that are not obvious and affect your ability to use the tool. The software is capable of interfacing with a web-based portal, but the communication between programs is unilateral and not the most useful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's cheap and manages students but be prepared for a massive learning curve and some very odd programming choices when it comes to using functionalities. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a student management software to manage our student enrollment, billing, etc. It's much more efficient than using index cards to keep track of students, and it brought our technology offerings into the 1990's, at the very minimum. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I don't like very much about this system at all. The university I work for paid for the "vanilla" version and let me tell you, that was being too kind. We are currently upgrading in the next year or so but currently this system is so rudimentary and basic that you can barely call it innovative software. Review collected by and hosted on G2.com.

What do you dislike?

The features are so limited and take so much time to design with the interface. Integration of other systems requires labor hours and a new script to be written to send over a simple y/n trigger for a function. It takes SO many clicks to get where you need to go. Some pages don't have many interactive features and it's like using windows 98 without updating it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would consider something else. Blackboard.... Banner.... Salesforce CRM even. Not this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It does house our data but it is just so outdated that I'm surprised it has taken this long to upgrade it. As a younger staff member, I'm often frustrated with the lack of user-friendliness and students often complain about how terrible it is. I've used 4 different SIS programs in my career and this is by far the worst. Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I use Jenzabar EX for my daily operations as a college administrator. It is pretty easy to use and the functions and keys are pretty self-explanatory. The company has been great with detailed training when we pay for it. Review collected by and hosted on G2.com.

What do you dislike?

It's not easy to know exactly where to look in the system for a given piece of data or to know where tables point to in the ERP. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is a lot more user-friendly than Jenzabar CX (which I used at a previous employer), and the menus are easier to understand than Ellucian Banner. Review collected by and hosted on G2.com.

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Graduate Assistant, Office of Adult and Graduate Admission
Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to lookup student records and to pull data for use in reports and managing a database, get's the job done, but not much else beyond the basics. Review collected by and hosted on G2.com.

What do you dislike?

Very outdated interface when compared to similar offerings available on the market, beginning to phase out the system to switch to a new, more cost efficient and more relevant option that better fits the organization's needs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Weigh your options and needs for your institution, if you need the basics and a simple interface that is rather easy to implement, perhaps it is the right option for your needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Used to manage prospective and current student database for the university, to keep track of basic information, transcript and interaction data, communications and outreach data and demographic information. Also used to pull information for year to date reports and territory analyses. Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Great learning management platform, especially the assessment module that allows you to choose from a myriad of assessment options and very user-friendly. Review collected by and hosted on G2.com.

What do you dislike?

Poorly integrates with third-party sites like Cengage. No options available to directly import test banks from these sites into the assessment module of Jenzabar. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great learning management platform with a user-friendly interface. Allows the user great flexibility in creating and managing online content. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I utilize Jenzabar as a learning management platform Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The program runs fast. The program has organizes everything well. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes, the program seems a little outdated. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use this software to look up student files. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Like the system overall, but the payment system attached is very simple for use Review collected by and hosted on G2.com.

What do you dislike?

Users not trained sufficiently to in put data, too many duplicate students and or clients in the system Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Jenzabar is being used to establish a self service system for our clients for training registration along with financial and admin use Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

EX is fairly flexible in the ability have custom fields. Review collected by and hosted on G2.com.

What do you dislike?

I use EX. The system seems stuck in a non-cloud based world. It isn't available via URL from anywhere and this leads to off campus issues. The reporting tools are antiquated and inflexible. Items are not effective dated and auditing actions are difficult. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look at the features and functionality you want before changing over Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is the campus SIS to manage registration, admissions, campus information and course data. It is the brain of the campus. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love that I can pull up one module, yet get completed information within one screen by toggling between the tabs for a student. Essentially, I'm getting a full view of admission - enrollment without having to open separate windows. The task list is an amazing feature where our staff can go in and check out what items have been sent automatically and what reminder items we've been into the system may need to be completed on their end. No more having to pull reports to send a personalized message! Review collected by and hosted on G2.com.

What do you dislike?

Originally, we had the basic system and did not look too much into the add on features, which created extra work for staff by having to pull reports periodically and send mail merge/generic messages. I would highly recommend connecting with the customer service to see what options can be implemented at a cost level that works for your organization as it created so much extra time for our staff to be involved more with the student services portion of higher ed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Jenzabar served us well as both a student database system as well as a CRM system. I've realized the extra benefit of the task list and automatic messaging option, which allows more time for other essential job functions to be completed. It's also a great way to track exactly what a student has received and easily find where they are in the enrollment process. Review collected by and hosted on G2.com.

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