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Jenzabar One Reviews & Product Details

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Value at a Glance

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Average based on 59 real user reviews.

Perceived Cost

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Jenzabar One Reviews (59)

Reviews

Jenzabar One Reviews (59)

4.0
59 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and the ability to integrate across departments, which enhances collaboration and efficiency. Many appreciate the comprehensive support provided, making it easier to navigate the system's features. However, some users note that the system can feel outdated at times, impacting the overall experience.
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Noel R.
NR
Noel R.
Associate Director of Financial Aid
Mid-Market (51-1000 emp.)
"Great features, exceptional tech help!"
4.5/5
What do you like best about Jenzabar One?

Ability to have many custom features and integrations. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

The amount of power and buffering time it takes to go from one thing to another, this is very much the same on web and desktop. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"User-Friendly Jenzabar"
4/5
What do you like best about Jenzabar One?

Overall, Jenzabar is user friendly. They have several resources to help navigate the system, including free courses in their online Jenzabar Academy. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

Trying to transition from the desktop to the web version of Jenzabar One can be a little cumbersome, especially if there are more steps to get to a certain page. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Versatile SaaS Platform, Streamlined Our Data Management"
4.5/5
What do you like best about Jenzabar One?

I use Jenzabar One as our primary database, student information system, retention system, and student app. I appreciate how it helps us connect all our data across systems and consolidates it in one spot. I like the wide range of modules and platforms it offers. As a SaaS platform, Jenzabar One is invaluable to me because by hosting and managing the backend, it enables our small team to accomplish much more without stressing over late-night upgrades. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

I find Jenzabar One constantly evolving, but there are always features that could be added. I wish some of the processes were easier to master. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Verified User in Fund-Raising
Mid-Market (51-1000 emp.)
"Comprehensive Higher Ed Modules, but Cloud Transition Still in Progress"
3/5
What do you like best about Jenzabar One?

Jenzabar One has modules for all phases and departments within any higher education institution, from recruitment to Advancement/Alumni Relations - The entire lifecycle of any higher education constituent. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

Not all of Jenzabar One is fully cloud-based yet. It's close, but not complete. This can cause major issues with user buy in and usage. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Truly All-in-One Campus Platform with Flexible On-Prem Hosting"
4/5
What do you like best about Jenzabar One?

One of the things I like most about Jenzabar One is that it’s truly an all-in-one platform, you can manage your entire campus from a single system. I’m also a big fan of having the option to manage and host it ourselves on-premises, while still being able to rely on their support team when we need help. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

I wouldn’t call it a dislike, but the system can be a beast to manage, which is to be expected from a platform that can truly run your entire campus, from prospects to alumni and from tutors to presidents. Review collected by and hosted on G2.com.

LD
Linda D.
Payroll/Accounts Payable Processor
Mid-Market (51-1000 emp.)
"Jenzabar One"
4.5/5
What do you like best about Jenzabar One?

I love that Jenzabar One talks to all departments across our campus. Before implementing Jenzabar One we had several different systems in place that did not communicate, and it was not an easy flow. It is user friendly, and the financial portion of the program is easy to use. I like the fact that you can upload invoices into the Invoice Creations page so you can go paperless. I highly recommend Jenzabar One. The implementations were easy and the Jenzabar implementors were great to work with. They made sure everything was correct and in order before we went live. The customer support is very attentive and have quick response. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

I use several sections of Jenzabar One but mostly the Accounts Payable section. The only thing I do not like about it is when you have to void check for any reason, when you void the check, the invoice gets deleted as well. So, if you have a customer whose check is lost and you have to void it, you cannot just void the check and reissue the payment for the invoice. You have to re-enter the invoice then reissue the check. Review collected by and hosted on G2.com.

Sheila P.
SP
Sheila P.
Director of Residence Life
Higher Education
Mid-Market (51-1000 emp.)
"Jenzabar One is the Best One"
5/5
What do you like best about Jenzabar One?

Better system connection across campus. Gradual improvements to usability. More cloud-based flexibility. Improved data visibility. Ongoing updates and support. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

Speed and performance can be improved. Some pages can be slow-faster load times would improve daily work tasks. Review collected by and hosted on G2.com.

Jaime S.
JS
Jaime S.
Workforce Development Director
Mid-Market (51-1000 emp.)
"Versatile Tool for Registration and Candidacy Management"
4/5
What do you like best about Jenzabar One?

I like the fact that i can use it for different aspects of my job duties. Registration, maintaining candidacy, etc. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

I have to be given permission to use certain features by my it department Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Jenzabar offers a great learning portal that is easy & fun to use."
5/5
What do you like best about Jenzabar One?

If you're an end user trying to get up to speed with Jenzabar’s system, the Learning Portal is a pretty solid resource. I’ve had the chance to explore it, and overall, it’s user-friendly, well-organized, and offers a mix of different materials to help you learn at your own pace. I really enjoy earning badges and points for all my completed courses. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

I know Jenzabar is working on adding a feature that will upload spreadsheets to the Registrar Courses module. This will be a game changer for our office. Review collected by and hosted on G2.com.

Holly H.
HH
Holly H.
Vice President of Finance and Administration
Mid-Market (51-1000 emp.)
"Good solution for smaller colleges"
4/5
What do you like best about Jenzabar One?

We are able to use the system campus-wide for most of our student, faculty, and staff needs. It's nice to have one product that can handle most of our day-to-day activities. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

There are still some pieces in the payroll and human resources modules that need updated. We use another software to supplement what J1 does not provide, such as a time clock and customizable reports for state specific tax issues. Review collected by and hosted on G2.com.

Questions about Jenzabar One? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity 7 months ago

What is Jenzabar One used for?

0 Upvotes
1
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KD
KARIMA DERKAOUI
•
Last activity over 6 years ago

What is the best way to implement the transfer of credits and courses in Jenzabar.

Pricing

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Jenzabar One Comparisons
Jenzabar One Features
Degree progress
Reporting and analytics
Integrations
Customized Reports
Report Exporting
General Ledger
Accounts Payable and Receivable