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iwinBACK Reviews & Product Details

iwinBACK helps marketers "win back" the power to understand and communicate with their customers through automation, channel unification, data analytics, easy asset creation, and a custom journey creator. We bring a new level of efficiency and performance to digital marketing teams by helping them build and manage campaigns and call centre staff, for multiple markets, brands, and segments simultaneously. Real time data analysis with actionable insights help to continually improve KPIs.

Seller

iwinBACK

Languages Supported

English

Product Description

iwinBACK is a direct marketing automation system that creates channel unification and allows you to schedule, in advance, multi channel marketing campaigns. Customer journey software is often overly complicated, at IWB we keep it simple. We understand that your goal is to create and adapt customer journeys which lead to increased engagement rates and improved customer loyalty. We specialize in building effective customer journeys and we ensure our customers consistently see great results across KPIs when using our platform. Our focus is on data compliance, automation, great customer support, and leveraging behavioural analytics to improve the customer experience, and of course, revenues.

Overview by

Charlie York

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iwinBACK Media

The magic of Channel Unification

Drag and Drop or HTML Email Creation. The system will show you how the message appears on different devices.

iwinBACK Reviews (4)

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KS

Klara S.

Product Specialist, Customer Care

Mid-Market (51-1000 emp.)

11/24/2023

"The best customer journey tool on the market"

5/5

What do you like best about iwinBACK?

iwinBACK is a marketing gem, transforming customer engagement with its innovative platform. Its a marketer's true friend , offering a suite of tools for seamless automation, insightful for analytics, and multi-channel communication. Our CRM team users rave about its ease of use and the efficiency in campaign and template management. The all-in-one platform unifies communications across channels , significantly boosting our conversions and the ROI on direct marketing, its the best we have seen.

iwinBACK is a must have for B2C marketers aiming to optimise customer retention and engagement. Higly recomend this game changing product. Review collected by and hosted on G2.com.

What do you dislike about iwinBACK?

It is a cutting edge tool and some junior members struggle a little bit with the advanced marketing journeys , though this isn't really a problem. Review collected by and hosted on G2.com.

AS

Allan S.

Web developer

Small-Business (50 or fewer emp.)

10/19/2022

"Administrator"

4.5/5

What do you like best about iwinBACK?

IWb features like journey which help a lot. Also, dynamic content, email template, A/B testing which is very critical when comes to segmentation. Review collected by and hosted on G2.com.

What do you dislike about iwinBACK?

We need go through APi to have automated like welcome email for new registration. Review collected by and hosted on G2.com.