# Top 10 iTop Alternatives & Competitors
**Average Rating:** 4.3/5
**Total Number of Reviews:** 7
Explore the best alternatives to iTop for users who need new software features or want to try different solutions. Service Desk Software is a widely used technology, and many people are seeking secure, time saving software solutions with automate ticket routing. Other important factors to consider when researching alternatives to iTop include reliability and ease of use. The best overall iTop alternative is GLPI. Other similar apps like iTop are Jira Service Management, ServiceNow IT Service Management, Freshservice, and SysAid. iTop alternatives can be found in [Service Desk Software](https://www.g2.com/categories/service-desk) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation).


## Best Paid & Free Alternatives to iTop
  - [GLPI](https://www.g2.com/products/glpi/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [SysAid](https://www.g2.com/products/sysaid/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews)

## Top 10 Alternatives to iTop Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how iTop stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Information Technology and Services, and Computer Software, and find the best product for your business.


  ### 1. [GLPI](https://www.g2.com/products/glpi/reviews)
By TECLIB
**Average Rating:** 4.5/5
**Total Reviews:** 42
GLPI is an incredible Free and Open-Source ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legit control over your company's IT budget, and expenses.


Reviewers say compared to iTop, GLPI is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [iTop vs GLPI](https://www.g2.com/compare/glpi-vs-itop)
**Compare GLPI with other alternatives:**
- [GLPI vs Jira Service Management](https://www.g2.com/compare/glpi-vs-jira-service-management)
- [GLPI vs ServiceNow IT Service Management](https://www.g2.com/compare/glpi-vs-servicenow-it-service-management)
- [GLPI vs Freshservice](https://www.g2.com/compare/freshservice-vs-glpi)
- [GLPI vs SysAid](https://www.g2.com/compare/glpi-vs-sysaid)
- [GLPI vs SolarWinds Service Desk](https://www.g2.com/compare/glpi-vs-solarwinds-service-desk)
- [GLPI vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/glpi-vs-manageengine-servicedesk-plus)
- [GLPI vs Autotask](https://www.g2.com/compare/autotask-vs-glpi)
- [GLPI vs LogMeIn Resolve](https://www.g2.com/compare/glpi-vs-logmein-resolve)
- [GLPI vs NinjaOne](https://www.g2.com/compare/glpi-vs-ninjaone)

  ### 2. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
By Atlassian
**Average Rating:** 4.3/5
**Total Reviews:** 988
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.


Reviewers say compared to iTop, Jira Service Management is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [iTop vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-itop)
**Compare Jira Service Management with other alternatives:**
- [Jira Service Management vs GLPI](https://www.g2.com/compare/glpi-vs-jira-service-management)
- [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [Jira Service Management vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/jira-service-management-vs-manageengine-servicedesk-plus)
- [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management)
- [Jira Service Management vs LogMeIn Resolve](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve)
- [Jira Service Management vs NinjaOne](https://www.g2.com/compare/jira-service-management-vs-ninjaone)

  ### 3. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
By ServiceNow
**Average Rating:** 4.5/5
**Total Reviews:** 1,891
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.


Reviewers say compared to iTop, ServiceNow IT Service Management is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [iTop vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-itop)
**Compare ServiceNow IT Service Management with other alternatives:**
- [ServiceNow IT Service Management vs GLPI](https://www.g2.com/compare/glpi-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)
- [ServiceNow IT Service Management vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management)

  ### 4. [Freshservice](https://www.g2.com/products/freshservice/reviews)
By Freshworks
**Average Rating:** 4.6/5
**Total Reviews:** 1,337
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.


Reviewers say compared to iTop, Freshservice is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [iTop vs Freshservice](https://www.g2.com/compare/freshservice-vs-itop)
**Compare Freshservice with other alternatives:**
- [Freshservice vs GLPI](https://www.g2.com/compare/freshservice-vs-glpi)
- [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid)
- [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [Freshservice vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/freshservice-vs-manageengine-servicedesk-plus)
- [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice)
- [Freshservice vs LogMeIn Resolve](https://www.g2.com/compare/freshservice-vs-logmein-resolve)
- [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone)

  ### 5. [SysAid](https://www.g2.com/products/sysaid/reviews)
By SysAid
**Average Rating:** 4.5/5
**Total Reviews:** 752
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.


Reviewers say compared to iTop, SysAid is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [iTop vs SysAid](https://www.g2.com/compare/sysaid-vs-itop)
**Compare SysAid with other alternatives:**
- [SysAid vs GLPI](https://www.g2.com/compare/glpi-vs-sysaid)
- [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid)
- [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SysAid vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-sysaid)
- [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid)
- [SysAid vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-sysaid)
- [SysAid vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sysaid)

  ### 6. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
By SolarWinds Worldwide LLC
**Average Rating:** 4.3/5
**Total Reviews:** 785
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.


Reviewers say compared to iTop, SolarWinds Service Desk is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [iTop vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-itop)
**Compare SolarWinds Service Desk with other alternatives:**
- [SolarWinds Service Desk vs GLPI](https://www.g2.com/compare/glpi-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SolarWinds Service Desk vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)

  ### 7. [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
By Zoho
**Average Rating:** 4.2/5
**Total Reviews:** 249
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.


Reviewers say compared to iTop, ManageEngine ServiceDesk Plus is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [iTop vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-itop)
**Compare ManageEngine ServiceDesk Plus with other alternatives:**
- [ManageEngine ServiceDesk Plus vs GLPI](https://www.g2.com/compare/glpi-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs ServiceNow IT Service Management](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-servicenow-it-service-management)
- [ManageEngine ServiceDesk Plus vs Freshservice](https://www.g2.com/compare/freshservice-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs SysAid](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-sysaid)
- [ManageEngine ServiceDesk Plus vs SolarWinds Service Desk](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-solarwinds-service-desk)
- [ManageEngine ServiceDesk Plus vs Autotask](https://www.g2.com/compare/autotask-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-manageengine-servicedesk-plus)
- [ManageEngine ServiceDesk Plus vs NinjaOne](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-ninjaone)

  ### 8. [Autotask](https://www.g2.com/products/autotask/reviews)
By Kaseya
**Average Rating:** 4.2/5
**Total Reviews:** 613
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements


Reviewers say compared to iTop, Autotask is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [iTop vs Autotask](https://www.g2.com/compare/autotask-vs-itop)
**Compare Autotask with other alternatives:**
- [Autotask vs GLPI](https://www.g2.com/compare/autotask-vs-glpi)
- [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management)
- [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management)
- [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice)
- [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid)
- [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk)
- [Autotask vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/autotask-vs-manageengine-servicedesk-plus)
- [Autotask vs LogMeIn Resolve](https://www.g2.com/compare/autotask-vs-logmein-resolve)
- [Autotask vs NinjaOne](https://www.g2.com/compare/autotask-vs-ninjaone)

  ### 9. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews)
By GoTo
**Average Rating:** 4.3/5
**Total Reviews:** 469
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.


Reviewers say compared to iTop, LogMeIn Resolve is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [iTop vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-itop)
**Compare LogMeIn Resolve with other alternatives:**
- [LogMeIn Resolve vs GLPI](https://www.g2.com/compare/glpi-vs-logmein-resolve)
- [LogMeIn Resolve vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve)
- [LogMeIn Resolve vs ServiceNow IT Service Management](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management)
- [LogMeIn Resolve vs Freshservice](https://www.g2.com/compare/freshservice-vs-logmein-resolve)
- [LogMeIn Resolve vs SysAid](https://www.g2.com/compare/logmein-resolve-vs-sysaid)
- [LogMeIn Resolve vs SolarWinds Service Desk](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk)
- [LogMeIn Resolve vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/logmein-resolve-vs-manageengine-servicedesk-plus)
- [LogMeIn Resolve vs Autotask](https://www.g2.com/compare/autotask-vs-logmein-resolve)
- [LogMeIn Resolve vs NinjaOne](https://www.g2.com/compare/logmein-resolve-vs-ninjaone)

  ### 10. [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
By NinjaOne
**Average Rating:** 4.7/5
**Total Reviews:** 4,393
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.


Reviewers say compared to iTop, NinjaOne is:
- Easier to set up
- More usable
- Better at support
Categories in common with iTop: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [iTop vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-itop)
**Compare NinjaOne with other alternatives:**
- [NinjaOne vs GLPI](https://www.g2.com/compare/glpi-vs-ninjaone)
- [NinjaOne vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ninjaone)
- [NinjaOne vs ServiceNow IT Service Management](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management)
- [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone)
- [NinjaOne vs SysAid](https://www.g2.com/compare/ninjaone-vs-sysaid)
- [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)
- [NinjaOne vs ManageEngine ServiceDesk Plus](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-ninjaone)
- [NinjaOne vs Autotask](https://www.g2.com/compare/autotask-vs-ninjaone)
- [NinjaOne vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-ninjaone)


## Explore Articles
- [Which social media advertising platform offers the best audience targeting?](https://www.g2.com/discussions/which-social-media-advertising-platform-offers-the-best-audience-targeting)
- [Best SaaS backup software for small businesses](https://www.g2.com/discussions/what-s-the-best-saas-backup-software-for-small-businesses)
- [Which solution supports agile and waterfall project methodologies?](https://www.g2.com/discussions/which-solution-supports-agile-and-waterfall-project-methodologies)
- [top customer service automation software](https://www.g2.com/discussions/what-s-your-top-customer-service-automation-software-pick-in-2025)
- [Name some enterprise information archiving platforms avoiding implementation delays and ensuring data integrity during migration.](https://www.g2.com/discussions/name-some-enterprise-information-archiving-platforms-avoiding-implementation-delays-and-ensuring-data-integrity-during-migration )
- [Leading software for automating customer support services](https://www.g2.com/discussions/leading-software-for-automating-customer-support-services)

## Spotlight Categories
- [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)
- [Data Observability Software](https://www.g2.com/categories/data-observability)
- [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure)