iPost Enterprise Reviews & Product Details

Our non-profit organization has relied on iPost Enterprise for seven years, during which we've deployed over 140 million emails. Throughout this time, the platform has delivered consistent service, robust reporting, helpful automations, and ongoing improvements to its drag-and-drop interface. I find it straightforward to use daily, and it's easy to set up. The custom data tables work seamlessly with our fairly complex data hub. The support team is excellent, always responding promptly to our inquiries. Service has been smooth and dependable. Additionally, iPost has integrated with Digeoh to help us acquire new subscribers and partnered with Webbula for list clean-up and validation. Their assistance with journey automations and reporting has been invaluable. I am very pleased to continue our partnership with them. Review collected by and hosted on G2.com.

It would be helpful if the full reporting data covered a longer period, rather than just a few years. However, we've managed to make good use of the available data for our metrics. The SMS features are quite basic, and the MMS service has not proven to be very reliable. Review collected by and hosted on G2.com.

iPost Enterprise is incredibly user friendly and easy to navigate. I've worked with a few different CMS platforms in my career, and iPost has remained one of the most stable and trustworthy ones in my experience. The support team is also superb, and is quick to jump in when we need guidance or help with any elements beyond our area of expertise. We often have ideas that we're unsure if it extends beyond the capabilities of the platform, but the team and the system have always been able to get done! The reporting they provide is also top notch and has been very valuable in optimizing and getting the most out of our email sends. Review collected by and hosted on G2.com.

Some features do not save changes in the most intuitive way — for instance, choosing between "continue" vs "save" buttons. However, this has not been a problem, as the system remains extremely user-friendly and my overall experience has not been negatively affected. Review collected by and hosted on G2.com.

iPost Enterprise is a user-friendly product. Users can easily create design layouts and switch between different views to ensure emails render correctly on both desktop and mobile devices. Features such as snippets and dynamic content allow for you to build a single email that displays specific creative elements based on targeted data points, which saves time in both designing and sending campaigns. The iPost team is very responsive and always willing to assist. During onboarding, we had weekly meetings that were essential for both learning the product and establishing a good working relationship with the team. The iPost staff are genuinely interested in working with us and making sure our experience with their product is smooth. They have even taken our feature suggestions and have quickly implemented them into development and then into production,. This has enhanced our user experience and will benefit other users. Review collected by and hosted on G2.com.

There is a limitation in Subject Line testing; unable to do a true 50/50 split. The only way to achieve that is by sending 2 separate emails. Review collected by and hosted on G2.com.

I am impressed by iPost Enterprise’s ability to offer unique customization options for each client, which significantly enhances our workflow. I can customize the platform for different clients, allowing us to create a personalized setup that efficiently pulls content and integrates it into emails. The What You See Is What You Get (WYSIWYG) builder is a fantastic tool, offering an intuitive and user-friendly interface to build and design emails effortlessly. Additionally, the snippets feature is incredibly useful for streamlining repetitive tasks and improving efficiency. The customer support team is fantastic, always ready to assist with any issues and offer prompt solutions. I also appreciate the chat function in the account, which is great for quickly addressing questions and concerns. Switching to iPost Enterprise from Mapp Empower was a fantastic upgrade, and the transition was fairly straightforward. Overall, these features combined make iPost Enterprise a valuable tool for our email agency production. Review collected by and hosted on G2.com.

I find the reporting and speed of the system in iPost Enterprise to be lacking. The reporting features do not meet my expectations, perhaps due to insufficient detail or difficulty in accessing the desired data quickly. Additionally, the system's speed could be improved, as it sometimes hinders my efficiency and productivity. Review collected by and hosted on G2.com.

I love how iPost Enterprise allows us to make our emails dynamic, which significantly saves time and resources. The flexibility to create dynamic emails based on player data, such as Card Tier levels or other demographics, without manually crafting multiple email versions, is incredibly efficient. This capability is empowered by iPost Enterprise's own markup language that facilitates displaying player-specific data or offers drawn from the Konami API. This dynamic approach not only enhances the relevance of our communications but also streamlines our workflow substantially. Additionally, I appreciate the support offered during the initial setup phase. There is a learning curve, but their tech support team was consistently available to guide us through the process, making the adaptation to their system smoother and more manageable. The ability to work with their technology seamlessly and integrate with tools like the Konami API makes iPost Enterprise an invaluable tool for our email marketing needs. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

iPost has been a powerful tool for template creation and automation, in addition to providing built in reporting and testing features (both A/B and MVT) in addition to journey flow creation. It allows for drag-drop content creation and dynamic content rendering, though also allows for fine-tuned customization via HTML and javascript options. Review collected by and hosted on G2.com.

The documentation is a bit unclear at times, and sometimes functionalities glitch and become unable to use for a time. Support usually helps clarify or fix these issues, however. Review collected by and hosted on G2.com.

iPost has a ton of flexible options that make building & deployment a smooth process. Our support team is always ready to assist if we need anything. It's great working with them. Review collected by and hosted on G2.com.

I think there's always room for improvement. There is sometimes a lag between the speed at which I work and the site. It would be awesome if the search functions could be refined a touch more so we don't have to be so exacting. As a user, it would also be great for me to learn more about the system myself to make the most of it! Review collected by and hosted on G2.com.

So the platform is kinda easy to use, and the drag-and-drop email thingy is pretty neat. The automation stuff works, like, it sends emails on its own, which is cool. Also, my emails don’t just disappear, and the reports show useful stats… I think? Review collected by and hosted on G2.com.

so like, it doesn’t really connect with a lot of other apps, which is kinda annoying. And, uh, if you need help, support takes a while, so you just kinda sit there waiting. Oh, and the pricing? Yeah, not the cheapest—feels like it could be a bit, y'know. Review collected by and hosted on G2.com.

Excellent experience from start to finish. They built several custom feature sets that were required to integrate with Salesforce. Our business runs as efficiently as can be! We added Zapier to complete the integration and that could not have gone better. From redesigning our Preference form, integration with our website, to keeping us continuously updated throughout the entire process (training too!) Jessa and Holly are very knowledgeable and professional. I wholeheartedly recommend them, no reservations!! Review collected by and hosted on G2.com.

Nothing thus far, no complaints, everything works well!! Review collected by and hosted on G2.com.

We have been using iPost for 3+ years and have been consistently impressed with the depth of features, and the responsiveness of the support team. In cases where we have had a genuinely unique need that could not be addressed by competitors, iPost has come through again and again with solutions using their platform, custom development and consulting expertise. Review collected by and hosted on G2.com.

A few of the most advanced features had a bit steeper learning curve, but they perform admirably once we got the hang of them. The date range options for pulling reports feel a bit limiting at times. Review collected by and hosted on G2.com.