---
title: Intranet Connections Reviews
meta_title: 'Intranet Connections Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22 reviews by the users' company size, role or industry to
  find out how Intranet Connections works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 22
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Team Collaboration
  url: https://www.g2.com/categories/team-collaboration
---

# Intranet Connections Reviews
**Vendor:** Intranet Connections  
**Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 22
## About Intranet Connections
Intranet Connections is an out-of- the-box intranet portal designed to remove siloed communications, build community, automate business workflows and eliminate misinformation through a single ultimate reference. If you’re tired of managing clunky internal sites with outdated materials, we can help modernize your toolset with a simple to use, low-maintenance intranet platform – giving time back to staff. Intranet Connections integrates with MS Teams, Slack, Azure AD, and MS Office 365. We work with any organization between 40 - 500 employees, but specialize in credit unions, banks, and hospitals.




## Intranet Connections Reviews
  ### 1. Great product for knowledge management and employee recognition

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shannon H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2023

**What do you like best about Intranet Connections?**

The customizability of the platform is great. I was able to find a part of the system that was helpful for each of the areas that we were looking to improve, including employee recognition, knowledge management, and internal communications. The features provided are very user friendly and have helped us connect people and departments internally that previously lacked a platform for communication.

**What do you dislike about Intranet Connections?**

There is a strong learning curve as you might have with any new platform. With more customizability, comes more things to understand about posting new content. Recently, we have also had some difficulty getting our systems to update with theirs. The customer service has been great over the past couple of years, however, with some turnover in their company recently, we have been passed to new individuals and are now having a hard time moving forward with updates.

**What problems is Intranet Connections solving and how is that benefiting you?**

Intranet Connections has helped our employee engagement and employee recognition abilities immensely. We have been able to connect individuals and create an environment where information can be shared and tracked, people can be recognized for their achievements while cutting down on emails, and staff can stay informed on upcoming events, news, and changes.

  ### 2. A single source for information

**Rating:** 5.0/5.0 stars

**Reviewed by:** Curtis L. | Project Management Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Intranet Connections?**

Our Favorite features:
Knowledgebase
Easy-to-configure built-in applications
No technical knowledge is required for the setup
Ability to add custom widgets
Regular updates
Cloud availability
Highly Customizable
Usage statistics available

**What do you dislike about Intranet Connections?**

The Site Theme designer could use an updated preview window.

**What problems is Intranet Connections solving and how is that benefiting you?**

Intranet Connections provides us with a single location where staff can find training and job-specific information, news within our organization, and community activities. You can easily find information about a new coworker, procedures within your department, or a full copy of our internal policies.

  ### 3. Informative and helpful guidance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodney G. | Digital Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2022

**What do you like best about Intranet Connections?**

Personalized information. They did a very good job at having a dialog with us and understanding what we wanted, and then showed us ways to leverage the software to achieve that goal. They were also very good about making topical suggestions based on our general goals.

**What do you dislike about Intranet Connections?**

We have come across several features that we wish that they had, for example, an automatic advancement of review dates. They have, however, been very good about accepting and passing along suggestions that we've made when we encounter these situations.

**Recommendations to others considering Intranet Connections:**

Make sure that you have done a thorough vetting of the tools and features that you will need and review that list often as you vet different providers. IC does offer a very wide variety of features, but be sure to review the documentation available to understand whether it fits your needs. Engage the staff, we have found them to be very honest and helpful. If they don't offer a feature or a function, they have been very forthcoming with that information.

**What problems is Intranet Connections solving and how is that benefiting you?**

Our biggest issue is keeping the same information in front of all staff, creating a single source of truth, as they put it. Our previous intranet solution did not help us manage all of the information, and very quickly it was filled with old and/or erroneous information. This leads to people not believing what they find and not using the intranet as a trusted source.

  ### 4. Outstanding support and intuitive design makes their internal communications products easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marian D. | Online Communications Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about Intranet Connections?**

Reach provides our organization with a private, secure, consistent communications network that enables our staff to collaborate, store and share the information they require to do their jobs. With it, they can rely on finding that “single source of truth” when they need it. The clean interface ensures all levels of staff can capably self-serve their information needs with this product’s robust search engine. As an organization we know that Reach is a scalable solution to our ever-growing and constantly changing communications needs.

**What do you dislike about Intranet Connections?**

There are few features that I dislike about this provider and their products. My only complaint would be a recent upgrade no longer scrubs formatting from copy that I wish to paste into pages; this is minor and can be handled by a work around.

**Recommendations to others considering Intranet Connections:**

IC Thrive consistently provides a private, secure, communications network.

**What problems is Intranet Connections solving and how is that benefiting you?**

We turned to this software for the provision of an intranet solution. There are a number of benefits that we have noted including:
•	Scalable solution
•	Robust search engine
•	Consistent clean interface
•	Secure storage
•	Devoted, patient, knowledgeable support team

  ### 5. Great Attention to Detail and Desire to Help Their Clients Truly Be Successful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cory H. | Digital Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Intranet Connections?**

IC Thrive and the team do a great job of providing customers with a practical and useful tool for all things communication and workplace efficiency. We recently participated in their Intranet Optimization Program which allowed the IC Thrive team to take a deep dive into our Intranet to ensure we were getting the most out of it. Alfie and Pronoy led the charge and provided us with a couple of very practical and useful tips to increase engagement and usage. The timing of the IOP could not have been better on our end, as we were just wrapping up an Intranet clean-up project that was long overdue. During the project, we were able to remove over 100 pieces of outdated content to help ensure our team members were finding the most accurate and up-to-date information. The IOP wasn't about trying to force new products or things on our organization, but a way for us to maximize what we were already doing. Overall, I think IC Thrive is a great platform for us.

**What do you dislike about Intranet Connections?**

Whether it's big or small, we seem to always have something wrong happening/going on. (Albeit, not always at the fault of IC Thrive) 

We've often gotten a few "well, we've never seen it do this before, or we're not sure why it's doing that" but the Support team always finds a way to right the ship for us.

The IC Thrive platform could use a much better Chat function, as the current one (which is turned off due to some performance issues) is just really lacking overall.

**What problems is Intranet Connections solving and how is that benefiting you?**

Our biggest gripe from staff over the years has been outdated content, incorrect information and site performance issues. As I mentioned previously, our internal Intranet Clean-Up Project was a big help in resolving a lot of the ongoing issues that we've heard about from staff. We've tried to push staff to go to the Intranet first and then pick up the phone or send an e-mail if they've exhausted all of their available options within the Intranet.

Having an Intranet where the content is being better managed and maintained has helped close the gap on those internal issues. There's always a constant push from those of us who are Admins to the Intranet to encourage more usage and utilization.

  ### 6. Hickam Federal Credit Union

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about Intranet Connections?**

From the sales demo through the development of our Intranet, the IC team was very supportive and understanding of our needs. And the platform is very user-friendly.

**What do you dislike about Intranet Connections?**

A few design features were limiting and some of the widgets did not work in certain areas of the design frame. IC is aware and making improvements with the next update.

**What problems is Intranet Connections solving and how is that benefiting you?**

The Intranet Connections platform can be managed by other business users instead of only Marketing and IT. And, the documents management features are outstanding.

  ### 7. Flexible Intranet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chuck M. | Information Systems Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about Intranet Connections?**

Flexibility and excellent support/service.

**What do you dislike about Intranet Connections?**

I would like to see more templates for apps.

**What problems is Intranet Connections solving and how is that benefiting you?**

Form automation solves one of our main problems, allowing for electronic "approvals." The apps are great and easy to setup for different department needs.

  ### 8. Seeking support for deleting a form accidentally.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeffrey M. | Human Resources, Training, Safety, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about Intranet Connections?**

It does what I need it to do.  And it is fairly straight forward once you learn the basic avenues.

**What do you dislike about Intranet Connections?**

I don't dislike it.  I'm not a power user.

**What problems is Intranet Connections solving and how is that benefiting you?**

I deleted a form and your tech. helped me get it back.  Perfect!!

  ### 9. Assistance with server migration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about Intranet Connections?**

I like how easy it is to manage the site and perform upgrades to it. It's very seamless and hardly have any issues with it.

**What do you dislike about Intranet Connections?**

The layout does seem a bit dated but that's not really a complaint, but I do feel like it could be freshened up a bit.

**What problems is Intranet Connections solving and how is that benefiting you?**

Helping me with a server migration as there are quite a few steps involved and I wasn't here when all of this was originally setup.

  ### 10. IC Thrive Support Staff is among "The Best in Class"  Enjoy collaborating with them?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about Intranet Connections?**

System ease of use and great customer service

**What do you dislike about Intranet Connections?**

Could use better AI in search engine results

**Recommendations to others considering Intranet Connections:**

Great resource for the company

**What problems is Intranet Connections solving and how is that benefiting you?**

Clearing alerts

  ### 11. Nice for a large district intranet

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Intranet Connections?**

It is nice to have an intranet to access all of the important forms and documents I need access to daily

**What do you dislike about Intranet Connections?**

The layout can be somewhat tricky to navigate, and it takes a learning curve

**What problems is Intranet Connections solving and how is that benefiting you?**

I like being able to customize my own pages, and to use as a method of communication with employees

  ### 12. A powerful workplace tool.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Njeri T. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2019

**What do you like best about Intranet Connections?**

When I used this software, I was able to create, edit and share documents to my colleagues internally. I used to communicate well with others and collaboration with other teams was well automated.

**What do you dislike about Intranet Connections?**

Sometimes you find out that there are users who don't know how to operate the software making communication harder amongst us.

**Recommendations to others considering Intranet Connections:**

Those looking for an internal communication software should consider IC Thrive because it is a good software as indicated in my review.

**What problems is Intranet Connections solving and how is that benefiting you?**

During my use of this software, I was able to increase productivity because of collaboration with other teams wa easy. Internal communication and document sharing helped me save on time hence a good outcome.

  ### 13. Funny and easy way to build your intranet.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mikheil K. | Mikheil kipiani, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2019

**What do you like best about Intranet Connections?**

Ver useful tool to build your own intranet. It's up to you, whether you want to build something complex or simple system. Every employee has ability to customize his or her page, which is very pleasent for them.
Intranet connections make you provide better internal communications, file sharing service and etc. 
Customer service is also a really important advantage. 

**What do you dislike about Intranet Connections?**

There was almost nothing to dislike for us. But make a good design, that suits to our needs was a little problem. I think with more complex design tools and features it could be more attractive and easy.

**What problems is Intranet Connections solving and how is that benefiting you?**

We made our own system with intranet connections, the process was really funny and not so hard. It didn't take much time for our employees to get friendly with the tool. We used it for internal communcations mostly. Sometimes we were making our applications when there was a need for it. The working process was always full of creativity and enjoyment.

  ### 14. Kiswahili /CRE teacher

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheila C. | Teacher kiswahili/cre, Education Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2019

**What do you like best about Intranet Connections?**

Intranet connection allows  greater collaboration by providing effective collaboration tools that are adaptable to a range of personal styles and communication methods. Its also good  because it provides a social networking platform.

**What do you dislike about Intranet Connections?**

It can be time consuming and costly as dedicated teams must be assigned tasks to set up and configure the intranet for an organization. Additionally,it is only effective when staff members fully understand how it should be used.

**What problems is Intranet Connections solving and how is that benefiting you?**

Intranet connections has helped solved the problem of internal communication with colleagues.

  ### 15. Build up an intranet using IC thrive. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Williams A. | Software Engineer, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2019

**What do you like best about Intranet Connections?**

It is a very useful tool. It makes creating a software easy. 

**What do you dislike about Intranet Connections?**

I personally don't think there are any downsides when using IC Thrive. 

**Recommendations to others considering Intranet Connections:**

Go right ahead for it. 

**What problems is Intranet Connections solving and how is that benefiting you?**

I use it to solve several internal connection problems. 

  ### 16. IC Thrive for intranet connection. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** James O. | Computer Programmer, Computer Networking, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2019

**What do you like best about Intranet Connections?**

It provides a really nice social networking platform 

**What do you dislike about Intranet Connections?**

It can take alot of time and expertise to finally get a hang of it. 

**Recommendations to others considering Intranet Connections:**

As an expert, I highly recommend it 

**What problems is Intranet Connections solving and how is that benefiting you?**

It allows me use a corporate intranet 

  ### 17. Internal communication made easy 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2019

**What do you like best about Intranet Connections?**

The software has made my team of staff communicate easily within themselves 

**What do you dislike about Intranet Connections?**

The software sometimes becomes slow when in use 

**Recommendations to others considering Intranet Connections:**

One of the best software to use indoor 

**What problems is Intranet Connections solving and how is that benefiting you?**

IC Thrive has made my work with other easy 

  ### 18. Good experience 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2019

**What do you like best about Intranet Connections?**

Gets the job done faster. It connects faster also

**What do you dislike about Intranet Connections?**

Sometines it lags a little but overall it is great.

**Recommendations to others considering Intranet Connections:**

Do it much better

**What problems is Intranet Connections solving and how is that benefiting you?**

Basic internet media traffic combined for easier access

  ### 19. Work use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2019

**What do you like best about Intranet Connections?**

Easy connectivity and good interface layout

**What do you dislike about Intranet Connections?**

High traffic can slow system down and cause delayed response

**What problems is Intranet Connections solving and how is that benefiting you?**

Team collaboration projects and secure program access

  ### 20. Great intranet solution and top notch customer support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2018

**What do you like best about Intranet Connections?**

Provides us all solutions for our intranet needs - forms, announcements, directory, etc. 
Easy to use for users and to manage by IT admins.
On top of that their customer support is very helpful. They can be reached easily and assist you in your needs.

**What do you dislike about Intranet Connections?**

Nothing to dislike, they have best tech support.

**What problems is Intranet Connections solving and how is that benefiting you?**

Simple and easy to use.

  ### 21. Great intranet option

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about Intranet Connections?**

It’s user friendly and offers numerous ways to post and organize information.

**What do you dislike about Intranet Connections?**

It would be great to have features like social media where we could have live video/information be sent directly to employees at any moment.

**What problems is Intranet Connections solving and how is that benefiting you?**

The need to store information so it’s easily accessible to employees. House-produced sites became too unorganized and confusing.

  ### 22. We are using it for the last 4 months

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mario P. | Head of New Business Development & Special Projects, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2018

**What do you like best about Intranet Connections?**

Easy to configure, easy to manage, easy to use and intuitive, great support team, lots of documentation and ideas to get the implementation right. Integration with AD. 

**What do you dislike about Intranet Connections?**

Interface could be more modern, could have more objects to build the apps. 

**What problems is Intranet Connections solving and how is that benefiting you?**

Having a corporate intranet. Reduce the email communication 


## Intranet Connections Discussions
  - [What is Intranet Connections used for?](https://www.g2.com/discussions/what-is-intranet-connections-used-for)
  - [What are the characteristics of closed source software?](https://www.g2.com/discussions/intranet-connections-what-are-the-characteristics-of-closed-source-software)
  - [What is the benefits of open source software?](https://www.g2.com/discussions/what-is-the-benefits-of-open-source-software)
  - [What is source software?](https://www.g2.com/discussions/what-is-source-software)
  - [What are features of open source software?](https://www.g2.com/discussions/what-are-features-of-open-source-software)

- [View Intranet Connections pricing details and edition comparison](https://www.g2.com/products/intranet-connections/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+01%3A07%3A48+-0500&secure%5Bsession_id%5D=f004171c-b166-4609-aece-1a30d4ce7bce&secure%5Btoken%5D=c801acedb5062e5866c89349aa2056df63f5e4476a10b7540b154f8257e99c58&format=llm_user)

## Intranet Connections Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Administrative Tasks - Frontline Worker Communication Platforms**
- Training & Learning Modules
- Health & Safety Policies
- Onboarding & Offboarding
- Surveys & Feedback
- Employee Services
- Knowledge Management

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Communication Features - Frontline Worker Communication Platforms**
- Group Messaging
- Private Messaging
- Announcements
- Emergency Notifications

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Operations - Frontline Worker Communication Platforms**
- Shift Scheduling
- Insights & Analytics
- Task Management
- SOPs & Documentation

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal

**Agentic AI - Frontline Worker Communication Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Dashboards

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