--- title: Innago Reviews meta_title: 'Innago Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 682 reviews by the users' company size, role or industry to find out how Innago works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 682 scale: '5' date_modified: '2026-07-15' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Innago Reviews **Vendor:** Innago **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 682 ## About Innago Innago is a free property management software designed to help landlords and property managers simplify and organize rental management. Built for landlords of all sizes, the platform provides an easy-to-use, all-in-one solution for managing properties, tenants, leases, and finances more efficiently. Innago includes features such as online rent collection, tenant screening, property listing management, work order tracking, digital lease signing, and financial organization tools. The platform also helps improve communication between landlords and tenants, making it easier to handle maintenance requests, questions, and day-to-day property operations. In addition, landlords can customize rental applications and lease agreements to fit their specific needs and management style. By combining essential property management tools into one platform, Innago helps landlords save time, stay organized, and create a smoother rental experience for both property owners and tenants. ## Innago Pros & Cons **What users like:** - Users love the **ease of use** of Innago, benefiting from a user-friendly interface and comprehensive functionality. (175 reviews) - Users value the **user-friendly functionality** of Innago, appreciating its efficiency in managing leases and tenant interactions. (128 reviews) - Users value the **ease of tenant management** with Innago, enjoying seamless interactions and comprehensive support throughout the process. (104 reviews) - Users appreciate the **excellent customer support** from Innago, providing prompt assistance and detailed explanations when needed. (91 reviews) - Users appreciate the **easy rent collection** process with Innago, enjoying seamless integration and efficient management tools. (91 reviews) - Users love the **easy setup** of Innago, making property management and rent collection hassle-free and efficient. (89 reviews) - Time-Saving (79 reviews) - Affordable (77 reviews) - Online Payments (71 reviews) - Lease Management (64 reviews) **What users dislike:** - Users find the **missing features** in Innago frustrating, particularly regarding navigation and the mobile app's limitations. (43 reviews) - Users report **payment issues** , including additional fees and confusing processes that hinder smooth transactions. (43 reviews) - Users express concerns about **poor usability** , finding navigation confusing and the layout unintuitive at times. (38 reviews) - Users experience a **difficult learning process** due to navigation challenges and complicated procedures in Innago. (24 reviews) - Users report **slow payment processing times** and request additional features and improvements for a better experience. (24 reviews) - Limited Features (20 reviews) - Limited Customization (19 reviews) - Learning Difficulty (18 reviews) - Tenant Issues (17 reviews) - Lack of Mobile App (15 reviews) ## Innago Reviews ### 1. Innago is GREAT! So Easy and Trustworthy! **Rating:** 5.0/5.0 stars **Reviewed by:** David F. | Enterprise Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Innago?** I don't use the platform completely, but the features I use are set it and forget it and easy. **What do you dislike about Innago?** Perhaps addressing Expats who are renting - hard to get background checks on that. **What problems is Innago solving and how is that benefiting you?** Oh the days of managing rental properties out of a spreadsheet have come to an end. The need for a more robust solution; bilateral communication with tenants, rent collection and more makes Innago a balanced platform to use. I love it. ### 2. Easy to Use and Has Everything We Need for Portfolio Management **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda L. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Innago?** Easy to use and includes everything we need to manage our portfolio **What do you dislike about Innago?** It takes a bit to understand the structure but that's true of most software. **What problems is Innago solving and how is that benefiting you?** It makes it easy to manage our entire portfolio from end-to-end without signfiicant costs to us or our tenants. **Official Response from Mose G:** > Thank you so much for this review! We're thrilled to hear Innago makes managing your entire portfolio easy from end to end and that it won't cost you or your tenants a thing. We appreciate you noting the learning curve; we're always working to make onboarding smoother. Our Help Center (https://help.innago.com/) is there whenever you need it. Thanks again for being part of the Innago community! ### 3. Effortless Rental Management with Innago **Rating:** 5.0/5.0 stars **Reviewed by:** Anna M. | Director of HR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2026 **What do you like best about Innago?** I really like how easy Innago is for both my tenant and me. It provides ease of monthly payment collection, document storage, and helps with taxes. It has a great user interface and facilitates the quick transfer of funds. The initial setup was very easy too. **What do you dislike about Innago?** NA **What problems is Innago solving and how is that benefiting you?** Innago eases monthly payment collection, document storage, and taxes. It's easy for both my tenant and me, has a great user interface, and facilitates quick fund transfers. ### 4. Innago: Effortless Payments and All-In-One Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Innago?** I find Innago incredibly useful for managing property as a self landlord because it includes every feature I need. I particularly appreciate how it makes accepting payments seamless, regardless of the form. This functionality is extremely valuable to me. Additionally, setting up Innago was very easy, which added to my positive experience. **What do you dislike about Innago?** N/a **What problems is Innago solving and how is that benefiting you?** Innago makes it seamless and easy for me to accept payments, send contracts, and message back and forth with tenants. It has all the features I need to manage my property as a self-landlord, making the process very smooth. ### 5. Streamlined Rental Management with Comprehensive Features **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Innago?** I really like Innago's good UI and how fairly comprehensive it is. It streamlines various aspects of rental management in one place, which is very helpful. The initial setup was easy. **What do you dislike about Innago?** I think Innago could improve by increasing the limits on automated late fee entries, as the current limit is 10. It would be helpful to speed up the delays between tenant payments and deposits to bank accounts. Additionally, an option to convert damage report items to maintenance ticket items would also be beneficial. **What problems is Innago solving and how is that benefiting you?** I use Innago for rental management, as it streamlines various aspects such as record keeping and payment processing in one place. ### 6. Multiple Payments Made Easy for Flexible Renters **Rating:** 5.0/5.0 stars **Reviewed by:** Don T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Innago?** I like that it allows multiple payments. This provides renters flexibility for themselves, and so in multiple-payor situations, each may add their own payments. **What do you dislike about Innago?** I was unable to add a lease addendum to make changes on the current term. **What problems is Innago solving and how is that benefiting you?** Consistent invoicing of rent and late payments. ### 7. Easy Setup and Insightful Dashboard, but Mobile App Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Anna T. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Innago?** The platform is very simple to set up. Setting up a template for our lease was simple and has saved a ton of time and paper. The dashboard gives you a great insight at one glance as to what is going on with each property. I'm new to property management and Innago has made it very simple to manage each stage of the process, even down to maintenance issues. Initial setup was very simple. I had to ask for assistance a few times, especially with setting up bank accounts because we have one for each property. Customer support was prompt and very helpful! I open Innago at least once a week if not more often. **What do you dislike about Innago?** I set everything up on the desktop app, but using the app on my phone is not as easy. Some features are difficult to figure out from the phone. **What problems is Innago solving and how is that benefiting you?** Innago makes tracking rent payments super easy and saved a ton of time. It's taken everything out of 15 different spreadsheet tabs and automated it. ### 8. Easy Management, But Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Innago?** I joined Innago because of its easy use and the dashboard features. It makes it easier to see the monthly income from every property, which is really helpful. The initial setup was pretty easy as well. **What do you dislike about Innago?** The website is a bit glitchy sometimes. Like, sometimes I have to log back out and log back in, and sometimes some of the menus don't load properly. Some of the dashboard features don't work properly. **What problems is Innago solving and how is that benefiting you?** Innago makes it easier to see monthly payments and income from properties. **Official Response from Luke Marsh:** > Thank you for sharing your positive experience with Innago's easy use and helpful dashboard features. Sorry to hear about the website glitches and loading issues you've encountered. Your feedback is valuable to us as we strive to provide a seamless platform for property management. ### 9. Very Easy to Use and Understand **Rating:** 4.5/5.0 stars **Reviewed by:** JOHN M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Innago?** Very easy to use and easy to understand. **What do you dislike about Innago?** The out is a bit tricky whereby you have to change tabs to see information. I'd like all tenants name and unit number to be displayed at all times on all tabs **What problems is Innago solving and how is that benefiting you?** Easy to track my rent roll. ### 10. Makes Billing and Rent Collection Extremely Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Danny B. | Landlord, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Innago?** It makes billing and collecting rent extremely easy. **What do you dislike about Innago?** Sometimes customization of leases or payments can be unintuitive. **What problems is Innago solving and how is that benefiting you?** It helps manage my billing and rent collection for rental property. I don't have to think about this on a month to month basis anymore. **Official Response from Mose G:** > Thanks, Danny! We're pleased to hear that our platform has simplified your billing and rent collection process. We understand the importance of customization, and this is why we're working on a lease feature that could solve this. Be on the lookout! ### 11. Effortless Online Rent Setup and Payments with Innago **Rating:** 5.0/5.0 stars **Reviewed by:** Ward M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Innago?** I like how easy it is for tenants to set up and pay their rent online. **What do you dislike about Innago?** I have not found any downside to using Innago. **What problems is Innago solving and how is that benefiting you?** The problem Innago solves for us is making it easy for tenants to pay their rent online. ### 12. Innago Is Easy, Automated, and Backed by Responsive Human Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Innago?** I’ve been using Innago for almost three years now, and it’s been very easy to use and nicely automated. Whenever I have a question, someone is available to help and answer it. It’s also easy to get in touch with a real person. **What do you dislike about Innago?** I honestly can’t think of anything I don’t like about Innago. **What problems is Innago solving and how is that benefiting you?** I’m able to collect rent easily with automation. The software also keeps track of late rent and sends me a message when rent hasn’t been paid. ### 13. Easy System for Landlords with a Few Homes **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy U. | Landlord, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Innago?** I like that tenants pay via app (very easy); and I like the application tools of credit reports, etc. integrated and eSigning leases. **What do you dislike about Innago?** The lease building function could be easier. **What problems is Innago solving and how is that benefiting you?** I need a system for rent collection and application for my rental homes. **Official Response from Luke Marsh:** > We're happy to hear that our app has made rent collection and application processes easier for you. We value your feedback about the lease building function and will strive to enhance its usability. ### 14. Innago is a great software and keeps everything all together **Rating:** 5.0/5.0 stars **Reviewed by:** LE R. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Innago?** Innago is able to do just about everything we need **What do you dislike about Innago?** There are a few functionalities we would like to have there are not offered **What problems is Innago solving and how is that benefiting you?** We run everything through Innago from lease signing to rent collection. It makes it super easy to manage ### 15. Great for automatic payments **Rating:** 4.0/5.0 stars **Reviewed by:** Trent H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Innago?** I find Innago very helpful because it makes everything so much easier, especially when it comes to dealing with any kind of billing questions. My tenants have an easier time paying rent and appreciate being able to automate their payments, which leads to them missing less. Also, the initial setup of Innago was very easy. **What do you dislike about Innago?** Their interface is challenging. **What problems is Innago solving and how is that benefiting you?** Innago makes billing easier and automates rent payments, so my tenants miss fewer payments. It's also very easy to set up. ### 16. Effortless Rental Management with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Innago?** I use Innago for our midterm rentals, and it really makes my life easier. I appreciate the outstanding tenant screening report and the way Innago lets me store leases and contacts, receive payments, and track payment status easily. I enjoy that it's free to use while still being very effective. The excellent customer service also stands out to me. **What do you dislike about Innago?** The initial onboarding for my company was confusing and there was one notification that did not apply to my situation. **What problems is Innago solving and how is that benefiting you?** Innago makes my life easier with tenant screening, storing leases and contacts, payment tracking, and notifications when payments are due or received. ### 17. Innago: Effortless Rent Collection and Tenant Management **Rating:** 5.0/5.0 stars **Reviewed by:** Casey . | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Innago?** I find Innago great and very simple to use. The automatic rent collection feature is probably what we use the most and enjoy the most. I also found the initial setup to be very easy. **What do you dislike about Innago?** The lease or tenant fields can sometimes be confusing to navigate. It gets simple enough after enough use. **What problems is Innago solving and how is that benefiting you?** I use Innago for tenant management and rent payments. It streamlines our tenants and rent collection since I don't have to wait for checks. ### 18. Innago Makes Rent Collection and Lease Management Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Nishant C. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2026 **What do you like best about Innago?** Easy to collect rent and keeps all my leases in one place **What do you dislike about Innago?** There is nothing I dislike about Innago at all **What problems is Innago solving and how is that benefiting you?** Rent collection, automated late fees and lease tracking ### 19. Easy Payment Tracking and Faster Payouts with Innago **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Innago?** Innago makes it very easy to track when your tenants have paid, and what the current status of the payment is. I also like that you can speed up the payment if you wanted instead of waiting a couple of business days. **What do you dislike about Innago?** I don't really have too many complaints. I recall the user experience was a little tedious to setup different banks for the deposit vs rental collection, so maybe improve the user flow there. **What problems is Innago solving and how is that benefiting you?** I use innago for tenant management and payment collection. It benefits me in that I have a central location to get paid by tenants and track status. ### 20. Everything in One Place! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton M. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Innago?** The ease of use and how everything is in one place. **What do you dislike about Innago?** I truly can’t think of anything at this time. **What problems is Innago solving and how is that benefiting you?** The ease at which I can accept payment and maintenance requests being in one place is super helpful. ### 21. Scalable Full-Service Property Management Platform with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Gregg K. | 2023 Global Ambassador to Andorra, France, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Innago?** Full service platford for property management that is scalable. **What do you dislike about Innago?** Nothing comes to mind; the integration and interaction with the tenants and our financial institutions has been seamless. **What problems is Innago solving and how is that benefiting you?** High cost of property management software with monthly fees and fees for additional services, while providing services that our company does not need. ### 22. Flexible Weekly Tenant Invoicing Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Innago?** I like that it can be set up to invoice tenants even weekly **What do you dislike about Innago?** I do not like that it is not clearer in what is paid, if collected or what is still due. I do not like that it is at Innago discretion of when I get funds to my account which should take a couple days only like other platforms rather than a week to two weeks **What problems is Innago solving and how is that benefiting you?** Tenants who only have online bank accounts that do not have another way of paying because they do not change banks or set up another way ### 23. Very Easy to Use, Tenants Love It, and Monthly Accounting Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel C. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Innago?** Very easy to use. - Tenants love it - Does the monthly accounting for income and expenses and tracks everything **What do you dislike about Innago?** The amount of time it takes to input all expenses. Some AI incorporation would be good so that you can insert a spreadsheet of expenses and it pulls the data **What problems is Innago solving and how is that benefiting you?** Saves me much time during monthly reconciliation and tracking payments ### 24. Hassle-Free Rent Collection with Innago **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Landlord, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Innago?** Innago provides hassle-free rent collection **What do you dislike about Innago?** Moving from one annual lease to another for the same tenant but with different lease terms (like rent owed) is not intuitive **What problems is Innago solving and how is that benefiting you?** Hassle-free rent collection saves me time and worry ### 25. Digital Signing and Rent Collection Made Easy with Innago **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Innago?** Innago has been great for signing documents. As a landlord who lives about two hours from our properties, it’s really helpful to be able to sign all forms digitally. Rent collection is also a huge plus, and I appreciate having maintenance requests handled in the same place. **What do you dislike about Innago?** Sometimes there are some glitches with new tenants getting set up. The Innago team is always quick to help. **What problems is Innago solving and how is that benefiting you?** Document signing makes things easy, and it also holds up in a legal situation. I also like the maintenance feature because it helps keep everything well documented and organized. ### 26. Effortless Property Management with Zero Cost **Rating:** 4.5/5.0 stars **Reviewed by:** Scott F. | Broker Associate **Reviewed Date:** December 12, 2025 **What do you like best about Innago?** I really like Innago's cost structure and its ease of use. The cost is basically covered by the tenants, which means it doesn't cost me anything to use. It's great because it makes my job easier by assisting me with tenant management, and I appreciate the benefits that come with it. The platform simplifies the process of collecting payments and managing expenses, all in one place. It also provides a secure site for tenants to pay using various formats, which they might not be able to use normally. Setting things up was really straightforward, taking just a couple of minutes per property and lease, and it works very well. **What do you dislike about Innago?** The layout sometimes is a bit different than what I expect, making it harder to find certain aspects. It's not quite as intuitive as it could be, although it still is pretty intuitive. Maybe it's because it does more than what I actually use it for. **What problems is Innago solving and how is that benefiting you?** I use Innago to manage my properties, making it easier to collect payments, track expenses, and keep leases organized in one place. It simplifies my management tasks. ### 27. Innago Keeps Leases and Payments Organized with Helpful Due Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Chris G. | Assistant General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Innago?** Keeps all our tenant information regarding leases and payments organized. It also gives our tenants a clear view of what they owe and how much they've paid to date. I also love that Innago sends out "payment due" notifications, giving me one less task to do. **What do you dislike about Innago?** There isn't any issues with Innago that I dislike. **What problems is Innago solving and how is that benefiting you?** It's like a virtual landlord assistant. ### 28. Innago Makes Rent Collection Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Innago?** Innago has made collecting payments so much easier. **What do you dislike about Innago?** There is a small learning curve, like I would want the tenants to show up under each apartment instead of having to click on a separate area to see the tenants. I would also like more customizable reports. **What problems is Innago solving and how is that benefiting you?** My tenants love that they don't have to drop off checks or money orders anymore, and I can immediately see that payment has been made. ### 29. All-in-One Portal That Effortlessly Manages All My Tenants’ Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Corey P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Innago?** All in one portal, manages all of my tenants needs **What do you dislike about Innago?** The website is slow to respond and support is great, but not always available right away **What problems is Innago solving and how is that benefiting you?** Allowed me to get rid of my property management company ### 30. Electronic Payments and Leases Make Property Management Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Chris R. | Assistant Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Innago?** Electronic payments and leases make managing properties much easier. **What do you dislike about Innago?** No issues to report over the past 5+ years **What problems is Innago solving and how is that benefiting you?** I haven’t used the maintenance feature yet, but it seems like it could help reduce extra communication. ### 31. Streamlined Property Management with User-Friendly Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Justin W. | CEO/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Innago?** I love how Innago has streamlined my property management tasks, making it incredibly user-friendly and efficient. The platform is very easy to set up, as it's self-guided and intuitive. I particularly appreciate being able to screen potential tenants directly within the application, which simplifies the process significantly. The capability to track leases and manage rent payments efficiently is another standout feature for me. Innago effectively solves the problem of needing multiple applications by consolidating everything I need into one cohesive platform. This unification enhances usability and convenience, which is why I'd choose Innago again without hesitation and highly recommend it. **What do you dislike about Innago?** Nothing to dislike **What problems is Innago solving and how is that benefiting you?** Innago consolidates property management tasks into one platform, solving the issue of using multiple applications. It streamlines lease agreements, rent payments, maintenance requests, and tenant screening, making it user-friendly and efficient. ### 32. Convenient and Cost-Effective Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Imad F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Innago?** I like that Innago is convenient and free. I can sign leases, collect rent, and do everything needed for property management on it. The setup was easy, and I faced no challenges. **What do you dislike about Innago?** Customer service calling **What problems is Innago solving and how is that benefiting you?** I use Innago for property management because it's convenient and free. It allows me to sign leases, collect rent, and manage everything in one place. ### 33. Innago Makes Tenant Screening, tenant communication, Payments, and Bookkeeping Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Seth F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Innago?** It makes tenant screening, payments, and bookkeeping feel effortless. **What do you dislike about Innago?** Nothing—I don’t have any complaints about Innago. **What problems is Innago solving and how is that benefiting you?** Tenant background checks, tenant communication, bookkeeping, organization **Official Response from Mose G:** > Hey Seth, we're thrilled to hear that you find our tenant screening, payments, and bookkeeping features effortless. Thank you for your positive feedback! ### 34. Free and Effective for Rental Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Innago?** I use Innago to manage my rental property and I appreciate that it helps me with not having to remind tenants to pay and keeps track of income and expenses. What I like most about Innago is that it's free. The initial setup was pretty easy once you get the hang of it, and I felt comfortable with the platform pretty soon. **What do you dislike about Innago?** The site can be faster, it's slow sometimes, also maybe some more modern visuals. **What problems is Innago solving and how is that benefiting you?** Innago helps me avoid reminding tenants to pay and keeps track of my income and expenses. ### 35. Easy to Use for Managing Small Portfolio of Properties **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Innago?** it seems easy enough use. i was able to add properties and tenants and upload leases and even have the leases signed through the platform. it was great **What do you dislike about Innago?** i don't like that there isn't an option to cover the cost of the application on behalf of the the applicant. other than that, it seems excellent **What problems is Innago solving and how is that benefiting you?** management all in one place! solves me lots of problems ### 36. Easy Fee-Free Payments, but Invoice Navigation Needs to Be More Intuitive **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Innago?** Nice to process payments easily with no fees to clients. **What do you dislike about Innago?** It's not intuitive when trying to navigate to current invoices or when wanting to make a change to an invoice i.e. giving a credit to a renter. I always have to click around several places before finding where to change it. Then it's hard to change it for recurring. **What problems is Innago solving and how is that benefiting you?** helping collect payments ### 37. Effortless Property Management with Easy Payments **Rating:** 4.0/5.0 stars **Reviewed by:** Cal . | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Innago?** I like how Innago helps me with maintenance and easy payments. It just makes the process easy to track. The initial setup was also very easy. **What do you dislike about Innago?** The personalization for certain circumstances is lacking, particularly in the move-out process and the need for more tools to help manage the property. **What problems is Innago solving and how is that benefiting you?** I find Innago helps me with payments, communication, and maintenance, making these processes easy to track. ### 38. Effortless Rent Management with Innago **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. **Reviewed Date:** December 04, 2025 **What do you like best about Innago?** I like how intuitive Innago is to use, making it very user-friendly for both me and my tenants, which greatly enhances our overall experience. I particularly value the rent collection feature because I receive my rent quickly and with lower fees than other options. The initial setup of Innago was very easy and quick, which was a significant advantage when transitioning from Avail due to their higher fees. This ease of use and efficiency in financial handling makes managing rental properties and staying on top of income and expenses much more manageable. **What do you dislike about Innago?** There is nothing I don't like about Innago because it has everything I need. **What problems is Innago solving and how is that benefiting you?** I use Innago for managing rental properties and collecting rent. It helps me stay on top of income and expenses. I value its intuitive, user-friendly interface and the rent collection feature, which offers quick payments and lower fees. ### 39. Quick, Responsive Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Innago?** Whenever I have an issue, customer service is quick to respond. **What do you dislike about Innago?** I had a hard time figuring out how to get a payout for my property **What problems is Innago solving and how is that benefiting you?** i needed something to manage my rental home ### 40. Easy Tenant Setup and Quick Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Innago?** It is easy for tenants to get se up and running! **What do you dislike about Innago?** The invoice section needs to be easier to access without so many click paths! **What problems is Innago solving and how is that benefiting you?** Tenant payments is the main thing! I also like the ticketing system! ### 41. Incredible Ease Managing Multiple Properties **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Innago?** The ease of managing multiple properties is incredible **What do you dislike about Innago?** I do not dislike anything this far, everything is very easy **What problems is Innago solving and how is that benefiting you?** Prior to using innago rent payments came from multiple sources. Now with tenants paying in one centralized spot and it going to our account has eliminated multiple steps ### 42. Simplifies Rent Collection, Minor Setup Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Maggie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Innago?** I use Innago for organizing tenants and payments, especially for office rentals. It helps in collecting rent, which is really what we use it for. The initial setup was pretty easy, making the process smooth for my team of 5 people. **What do you dislike about Innago?** Sometimes it’s hard to pre-enter rent if they pay up front. **What problems is Innago solving and how is that benefiting you?** Innago collects rent and organizes tenants and payments. ### 43. Easy Rent Payments, Maintenance Requests, and Lease Signing in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Innago?** I love the ability for tenants to make automatic rent payments, submit maintenance requests, and upload and edit leases for signature. **What do you dislike about Innago?** I would like to see the ability for tenants to receive credit for paying rent on time to record and improve their credit score. **What problems is Innago solving and how is that benefiting you?** Automatic rent payments from tenants and maintenance management. **Official Response from Mose G:** > Thanks for the feedback! It's great to hear that our platform is helping you with automatic rent payments and maintenance management. We actually do have an option for tenants to turn on credit reporting, which would allow them to build credit from paying rent. It's a feature the tenant has to turn on. Reach out to support@innago.com if you have any questions regarding this. ### 44. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Innago?** The app make rent collection and tenants screening very easy. **What do you dislike about Innago?** Their mobile app could be improved however it seems like they are working on an update. **Recommendations to others considering Innago:** It is great for collecting rent and screening tenants. I only use it for about 6 units but it has been great so far. **What problems is Innago solving and how is that benefiting you?** It puts collecting rent on auto pilot. **Official Response from Luke Marsh:** > We appreciate this review! This feedback helps us improve Innago. If you continue to have issues with the mobile app please reach out to support@innago.com ### 45. Makes Rent Collection and Finding New Tenants Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Innago?** It makes collecting rent and finding new tenants very easy **What do you dislike about Innago?** Nothing! I like everything about it. It does everything I need it too. **What problems is Innago solving and how is that benefiting you?** It makes rent collection easy because I don’t have to use other apps that share my personal information. I also like that tenants can apply through Innago and I can run background checks there. **Official Response from Luke Marsh:** > Thank you for your positive feedback! We're thrilled to hear that Innago is making rent collection and finding new tenants easy for you. ### 46. A Reliable and User-Friendly Property Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Erain T. | Property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Innago?** I’ve been using Innago to manage my rental property, and I couldn’t be more satisfied. The platform is very intuitive and user-friendly, which makes handling day-to-day management tasks much easier. I especially appreciate the clean interface—everything is straightforward, from collecting rent to managing tenants. One of the biggest advantages for me is the mobile app. Having the ability to stay on top of property management while on the go is a game-changer. Whether I need to check payments, communicate with tenants, or review lease details, it’s all right at my fingertips. Overall, Innago has made managing my property much more efficient and stress-free. Highly recommended for landlords looking for a reliable and modern management tool. **What do you dislike about Innago?** I started using a different application and wish I would have found Innago from the start. **What problems is Innago solving and how is that benefiting you?** Managing rental properties often comes with time-consuming tasks and organizational headaches. Innago helps eliminate many of these challenges by offering tools that simplify the process. ### 47. Effortless Property Management with Innago **Rating:** 5.0/5.0 stars **Reviewed by:** Nicki P. **Reviewed Date:** January 15, 2026 **What do you like best about Innago?** I like that once you set up Innago, it's pretty hands-off, which means I don't have to constantly manage it. It's nice and really takes the worry out of where my rent is or the collection process. Also, I appreciate that it allows my tenants to pay however they want, providing convenience for them. They can set up an account with Innago and decide how they want to pay it. Overall, I'm pretty happy with all the features it offers. **What do you dislike about Innago?** Nothing **What problems is Innago solving and how is that benefiting you?** Innago makes rent collection easy by managing payments and transferring money to my bank. Once set up, it's hands-off, and tenants can pay conveniently, reducing my time spent worrying about rent collection. ### 48. Simple, Easy-to-Navigate Experience, and been helpful in tracking our rent payments. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Innago?** It’s simple and easy to navigate. The rent tracking feature makes it very easy to stay on top of everything. **What do you dislike about Innago?** Sometimes, when I click the tabs, they don’t respond right away. **What problems is Innago solving and how is that benefiting you?** It helps us manage our rent payments on track. ### 49. Clean, Simple Interface That’s Easy for Landlords and Tenants **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2026 **What do you like best about Innago?** Innago has a clean and simple interface that has been easy for me and for my tenants. **What do you dislike about Innago?** They charge a fee for transactions including ACH payments. **What problems is Innago solving and how is that benefiting you?** Innago automates invoicing for my rental property include automatically invoicing late fees. ### 50. Cost-Effective but Limited Utility **Rating:** 2.5/5.0 stars **Reviewed by:** DEDREA M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Innago?** I like that Innago is honestly the most reasonably priced, especially for our tenants. **What do you dislike about Innago?** The reports and how you access the information don't work well for me. It's a lot of things that don't serve me because they don't work as well as I need them to work. **What problems is Innago solving and how is that benefiting you?** n/a ## Innago Discussions - [If Innago is free then, what's the catch?](https://www.g2.com/discussions/if-innago-is-free-then-what-s-the-catch) - 1 comment, 1 upvote - [Is it possible to handle maintenance requests through the app?](https://www.g2.com/discussions/is-it-possible-to-handle-maintenance-requests-through-the-app) - 1 comment, 1 upvote - [Does Innago provide lease templates and forms?](https://www.g2.com/discussions/does-innago-provide-lease-templates-and-forms) - 1 comment, 1 upvote - [Does Innago report to credit bureaus?](https://www.g2.com/discussions/does-innago-report-to-credit-bureaus) - 1 comment, 1 upvote - [What's the actual cost for using Innago?](https://www.g2.com/discussions/what-s-the-actual-cost-for-using-innago) - 1 comment, 1 upvote - [View Innago pricing details and edition comparison](https://www.g2.com/products/innago/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+04%3A43%3A46+-0500&secure%5Bsession_id%5D=1ac85c28-ea4a-414a-b953-10d34ffdccb3&secure%5Btoken%5D=138dd84dc85a1a374974cd8eb64e63d6ad92271e886bd35aa4b063837484f816&format=llm_user) ## Innago Integrations - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Ledgre](https://www.g2.com/products/ledgre/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## Innago Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Communication** - Mass Communication - Member Notifications - Digital Bulletin Board **Platform Interoperability** - Pre-Built Connectors **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Member Management** - Member Profiles - Member Database **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Platform Performance** - Reporting **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Innago Alternatives - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (266 reviews) - [DoorLoop](https://www.g2.com/products/doorloop/reviews) - 4.8/5.0 (249 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews)