Compare AppFolio and Innago 
At a Glance
Market Segments
Small-Business (84.5% of reviews)
Small-Business (99.6% of reviews)
Entry-Level Pricing
Contact Us
Free
AppFolio
Star Rating
(1,028)4.6 out of 5
Market Segments
Small-Business (84.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansInnago
Star Rating
(563)4.9 out of 5
Market Segments
Small-Business (99.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Learn more about InnagoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AppFolio Property Manager excels in providing an all-in-one solution for property management, with features like leasing, accounting, maintenance, and inspections all integrated into one platform. Users appreciate the convenience of not having to switch between multiple systems.
- Users say that Innago stands out for its user-friendly interface and the fact that it is free, making it an attractive option for small businesses. Reviewers highlight the ease of managing tenant and lease payments, as well as the effective lease creation and signing features.
- According to verified reviews, AppFolio Property Manager is praised for its smooth setup process, allowing users to get started quickly. Many users mention that the intuitive onboarding wizard simplifies the initial configuration, making it less daunting for new users.
- Reviewers mention that while Innago offers a hands-off experience after setup, some users feel that it may lack the depth of features found in AppFolio. However, they appreciate the strong support for rent collection and reporting, which helps reduce manual bookkeeping tasks.
- G2 reviewers highlight that AppFolio Property Manager has a higher overall satisfaction score, indicating a more robust user experience. Users frequently commend its ability to organize rents and leases effectively, which contributes to a more streamlined property management process.
- Users express that while Innago provides excellent support for tenant communication and management, it may not offer the same level of comprehensive features as AppFolio. Nonetheless, the clear interface and strong support for late fees and reporting are frequently noted as significant advantages.
Pricing
Entry-Level Pricing
AppFolio
Core
Contact Us
An out of the box solution giving you one powerful platform to run any property management business.
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management
Innago
Free For Everyone
Free
Innago is free-to-use for landlords of any size. No contracts and no plans to change this in the future!
Start saving time & money.
- Online Rent Collection
- Tenant Screening
- Digital Document Signing
Free Trial
AppFolio
No trial information availableInnago
Free Trial is available
Ratings
Meets Requirements
9.0
681
9.5
434
Ease of Use
9.1
876
9.3
449
Ease of Setup
8.6
625
9.3
352
Ease of Admin
9.0
258
9.5
177
Quality of Support
8.6
658
9.5
390
Has the product been a good partner in doing business?
9.1
258
9.8
172
Product Direction (% positive)
9.5
674
9.8
421
Features by Category
Lease Administration Platform Features
9.0
254
9.3
179
9.0
251
9.2
173
8.7
228
8.8
158
9.0
253
9.3
174
8.2
212
9.1
164
8.3
190
8.8
147
8.3
181
8.9
73
8.1
189
7.9
137
8.8
264
9.0
153
9.2
264
9.5
167
Agentic AI - Lease Administration
8.0
5
8.3
14
Not enough data
8.3
14
Not enough data
8.3
14
Leasing
8.8
465
8.7
267
9.1
485
9.1
298
8.7
474
9.2
296
8.4
435
8.5
298
9.0
488
9.2
315
Building Operations
9.0
516
9.1
288
8.1
439
8.3
247
9.0
498
9.2
281
8.6
451
8.8
252
7.9
338
8.1
233
Accounting
9.0
497
9.1
295
9.2
511
9.5
317
8.7
457
9.0
270
8.5
402
8.6
234
9.2
498
9.5
299
Operations
9.3
383
9.4
292
9.0
320
9.1
276
8.9
339
9.3
278
8.7
340
9.3
266
8.1
290
8.7
230
8.8
350
8.7
250
8.9
361
9.1
261
8.6
315
8.7
227
Agentic AI - Property Management
7.7
15
8.3
30
8.2
12
8.2
30
7.5
19
8.3
29
8.1
18
8.1
29
8.2
12
7.9
29
7.6
11
8.0
29
Communication
9.1
89
10.0
8
8.0
70
Feature Not Available
9.1
81
10.0
7
7.7
61
9.7
6
7.5
65
Feature Not Available
Member Management
9.0
84
10.0
6
8.8
80
10.0
7
Property Management
9.2
79
10.0
7
9.0
88
10.0
6
8.8
80
10.0
6
Platform Interoperability
Not enough data
8.3
179
Platform Additional Functionality
Not enough data
9.3
238
Not enough data
9.1
228
Not enough data
9.2
226
Not enough data
9.2
203
Platform Performance
Not enough data
8.9
215
Relationship Management
8.3
88
|
Verified
Not enough data
7.0
68
|
Verified
Not enough data
7.6
62
|
Verified
Not enough data
Presentation
7.9
64
|
Verified
Not enough data
7.6
48
Not enough data
7.4
53
|
Verified
Not enough data
7.5
42
Not enough data
Platform Branding
8.9
69
Not enough data
8.4
61
Not enough data
Platform Content
7.5
51
Not enough data
8.8
64
Not enough data
8.2
54
Not enough data
8.2
46
Not enough data
Platform Additional Functionality
8.8
68
Not enough data
Platform Integrations
7.8
47
Not enough data
7.4
47
Not enough data
8.0
48
Not enough data
Categories
Categories
Shared Categories
AppFolio and Innago are categorized as Community Association Management, Lease Administration, and Property Management
Unique Categories
AppFolio is categorized as Real Estate Marketing
Innago is categorized as Rental Payment
Reviews
Reviewers' Company Size
AppFolio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Innago
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
70.0%
Accounting
10.2%
Commercial Real Estate
8.2%
Management Consulting
1.6%
Non-Profit Organization Management
1.2%
Other
8.8%
Real Estate
77.9%
Commercial Real Estate
6.1%
Accounting
4.2%
Investment Management
1.7%
Management Consulting
1.1%
Other
9.0%
Discussions
What other programs can Appfolio link to?
3 Comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What is AppFolio Property Manager used for?
1 Comment
CC
AppFolio Property Manager is a cloud-based platform designed to help property managers run their operations more efficiently. It’s not just about collecting...Read more
What is Innago used for?
1 Comment
MP
Managing rental properties. Collecting rent, managing repair requests, bookkeeping etc. Read more
Innago has no more discussions with answers
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