Infinite Connect Reviews & Product Details

what I liked about infinite Connect is that it is a great platform for communication and collaboration to invite meetings and participants light and the interface is user-friendly Review collected by and hosted on G2.com.

What you don't like Is that while the desktop version of Infinite Connect is great, some of the features of the mobile app are not intuitive Review collected by and hosted on G2.com.

As a business with a primarily remote workforce, keeping in touch with each other across the country – and oceans – is a critical priority for us. We’ve used disparate products before, like Slack for team messaging, GoToMeeting for video/audio conferencing, and Ringcentral for phone/fax service.

Infinite Connect is a consolidated platform that has all the features we’re used to in one integrated package. Using them lets us meet our needs with one single service, saving money every month in subscription fees. Whether we’re in an office, a coworking space, or a WFH environment, Infinite Connect helps us work together. Review collected by and hosted on G2.com.

Everything has been excellent so far, though we have not tried out several features yet. Review collected by and hosted on G2.com.

We do webinars and webmeetings with many a person lacking internet or computer skills. Infinity works seamlessly. Send a link, the visitors clicks it, and DONE. The looks are 100% up to date. Overall, it is second to none. (We tested all major webmeeting solutions). Lastly: Excellent support, if ever one needs it. Review collected by and hosted on G2.com.

I honestly have no dislikes. It offers all the features we need. Review collected by and hosted on G2.com.

Because of the COVID-19 pandemic, just about everyone in the world has been heavily exposed to online meetings, webinar events, and so forth. Having used just about every online meeting platform out there, I can easily attest to the unique characteristics of OnStream that make it stand out as my platform of choice for high-quality online events. The quality of the video is extremely good and the reliability of the connections to the platform have always been outstanding. During a time where I have experienced a/v quality degradation on everything from Teams and Adobe Connect, to Zoom (as they globally throttle connections), OnStream has been a standout for always supporting great 2-way video and audio connections. The HTML5 platform is easy to use, simple to explain to first-time users, and the ability to create custom layouts on the fly makes it look more interesting that the standard look and feel you find on other platforms. Also the embedded content sharing for cloud-based group control of slides is a must-have for situations with multiple presenters. Last, the ability to have operator assist has been a godsend for our larger events that require more white-glove service and assistance with getting people onto the platform and logged for any compliance requiremenets. All in all, as with any technology- while there are some areas that can use improvement , OnStream is a super solid platform. Review collected by and hosted on G2.com.

Sometimes we encounter random bugs in the software which isn't fun having to find workarounds for, but I think that's something that is encountered on any platform and software on the market so not something I would specifically ding OnStream too hard for- but it would be nice if there was a centralized location to review release notes and/or product roadmap items to see what's coming on the horizon in terms of new features or bug fixes. Hoping that soon there will be the ability to have more than 14 people on screen with 2-way A/V communication. Right now that is one of my biggest limitations on the platform. Would also love it if the custom layouts feature would allow you to save specific layouts to use/reuse. Review collected by and hosted on G2.com.

The team has been working on virtual events since they first became viable on the internet. Their technologies and developments helped to pave the way for our ability to run virtual events today. Experience is important. There is an influx of new options on the scene, and it can be very helpful to go with the tech and team that has been helping customers be successful online for the past 20 years. Their platform is dependable, scalable and secure -- just take a look at some of the organizations that trust them on a daily basis. Their team is responsive and nimble. Review collected by and hosted on G2.com.

It's not so much of a dislike as much as it is a challenge, but they have options for almost any situation -- it takes a bit of an investment of time to learn about the entire spectrum. Review collected by and hosted on G2.com.

The functionality and quality of the service. Review collected by and hosted on G2.com.

I don't have any dislikes. The platform consistently performs for my needs. Review collected by and hosted on G2.com.

Customer Service and Tech support services Review collected by and hosted on G2.com.

Occasional platform issues that we don’t have immediate answers for. Review collected by and hosted on G2.com.

No downloads required to participate in the event, Customer service is always available if needed Review collected by and hosted on G2.com.

There is nothing I dislike about the service. Review collected by and hosted on G2.com.

The Infinite Connect service is user friendly and easy to operate. It provides a full array of options to maximize unified communication technology for business applications that is especially relevant with employees working offsite. Their support team is amazing and always reachable. Review collected by and hosted on G2.com.

The product is a bit pricy, we are still evaluating the system. Review collected by and hosted on G2.com.

Infinite Connect provides everything you need for your digital communications activities. I love that it's a "turnkey" solution. Plus, their support is stellar! Review collected by and hosted on G2.com.

No downsides as far as I'm concerned. This is a top platform that's easy to use. Review collected by and hosted on G2.com.