# Imperva App Protect Reviews **Vendor:** Thales Group **Category:** [Web Application Firewalls (WAF)](https://www.g2.com/categories/web-application-firewall-waf) **Average Rating:** 4.1/5.0 **Total Reviews:** 80 ## About Imperva App Protect Imperva Incapsula delivers an enterprise-grade Web Application Firewall to safeguard your site from the latest threats, an intelligent and instantly effective 360-degree anti-DDoS solutions (layers 3-4 and 7), a global CDN to speed up your website's load speed and minimize bandwidth usage and an array of performance monitoring and analytic services to provide insights about your website's security and performance. ## Imperva App Protect Reviews ### 1. Imperva WAF = Advance Web Protection at its best **Rating:** 5.0/5.0 stars **Reviewed by:** rahul r. | Senior Information Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2021 **What do you like best about Imperva App Protect?** Imperva is best in industry due to: It simple architecture, and very easy to understand Imperva keeps on upgrading its signatures. It stops and filters out adversaries from the sites that tries to break into it or deface it by malicious techniques (DDoS, Cross site scripting etc) It is very easy to use and its scan policy builder and website adding process very easy, just couple of clicks and its done. It keeps monitoring on PCI standards, Attack vector analysis of all websites, and generates reports in detail. Its support team is motivated, and always available to help to resolve the issue ASAP. **What do you dislike about Imperva App Protect?** lacking in logs of allowed traffic to the server. But they have a facility of rule-making to create alert for any specific traffic lookout. But this is a manual task. **Recommendations to others considering Imperva App Protect:** Imperva has features of Website Protection, easy to administer, and Good Tech Suppor team, So, it can be your best too. **What problems is Imperva App Protect solving and how is that benefiting you?** Our comapany is a software development giant. Many Project needs websites to be protected for their clients. Here Imperva plays a good role in protrcting those websites from malicious adversaries. Advance Web threat protection, Attack vector analysis It is very easy to use and itsscan policy builder and website adding process very easy, just couple of clicks and its done. Its support team is motivated, and always available to help to resolve the issue ASAP. ### 2. Difficult to work with and expensive **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2022 **What do you like best about Imperva App Protect?** Provides a high level of security for perimeter applications and websites. **What do you dislike about Imperva App Protect?** No one at our organization had experience with it after the person who implemented it left the company. It became problematic and caused outages due to a lack of knowledge. **Recommendations to others considering Imperva App Protect:** Make sure you are thoroughly familiar with the product before implementing it in your environment! **What problems is Imperva App Protect solving and how is that benefiting you?** Secure applications and sites in the perimeter. ### 3. Protecting your sites from bad actors while preserving resources for the visitors who need it! **Rating:** 5.0/5.0 stars **Reviewed by:** Rob c. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Imperva App Protect?** The most helpful part of Imperva Cloud Security is preventing bad actors from accessing your site and attempting to break into it or deface it. There are many upsides that come along with this, including the ability to prevent bad actors from profiling your site to find weaknesses to exploit them, often times these bots run through hundreds if not thousands of vulnerabilities at a time in the manner of seconds, with Imperva they get stopped in their tracks. If bandwidth is a concern this will help preserve it for legitimate traffic. **What do you dislike about Imperva App Protect?** If you have multiple varying domains under your account, and are using Imperva's SSL Certificates, they all share the same and tools on the net can be used to find alternate sites under your account. This was not a major concern for my company, but can see some examples of how this could be revealing. **Recommendations to others considering Imperva App Protect:** If you have no WAF in place currently and your site is not brand new, try Imperva's demo, and you will quickly see why you should be using the product. Watch the amount of traffic that it blocks, and then compare the metrics from the resources before and after to see the difference. **What problems is Imperva App Protect solving and how is that benefiting you?** Imperva is a firewall for your websites, it solves the problem of stopping nefarious acts from being carried out. We have seen an significant decrease in resource and bandwidth usage due to blocking threats from accessing our sites. Without having Imperva this traffic would be allowed to pass through to our site eating up compute and bandwidth. This can also be a cost saving factor for hosting scenarios based on this alone, but really is an added bonus when locking down your critical infrastructure, whether is publicly or locally hosted. If it requires access from the Internet you should be protecting yourself with Imperva. ### 4. Fair CDN and DDOS Protection **Rating:** 4.0/5.0 stars **Reviewed by:** Iida J. | Marketing Analytst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2019 **What do you like best about Imperva App Protect?** I have used Incapsula's free CDN services before and I can say that it is good compared to Cloudflare. Their CDN is more stable compared to cloudflare at that time, and only a few 503s appear. The only reason I left Incapsula is they do not support SSL for free, and at that time, I do not have enough to spend for the expenses, so I switched to Cloudflare because they offer it for free. **What do you dislike about Imperva App Protect?** Incapsula is good compared to other free CDN services I have tried, but its just the SSL that made me decide to go with cloudflare becaues its free. **Recommendations to others considering Imperva App Protect:** I experienced them first hand and they are great. Service is great and support is great. Its just that I switched to another provider because they dont give out a feature for free when with cloudflare it is free. **What problems is Imperva App Protect solving and how is that benefiting you?** DDOS protection and CDN services to speed up website globally. ### 5. Incapsula **Rating:** 4.5/5.0 stars **Reviewed by:** Marcus R. A. | Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2019 **What do you like best about Imperva App Protect?** Thanks to incapsula I can control all types of attacks against the security of our digital platforms, it is a perfect tool for web protection, since it has a highly effective system against all types of attacks, it should be noted that while Incapsula is running on On the website, this does not produce effects for the performance of the website in question, which is a point in favor of this application, since there are other applications, which offer a very complete protection, but usually affect the performance and functioning of the websites, something that with Imperva Incapsula does not happen, that's why it is our preferred security platform. **What do you dislike about Imperva App Protect?** You have to be honest, and this is not what I say, many colleagues think the same, this application is too expensive, there are many options in the market, and I do not know why they do not analyze costs, other applications, and they adapt a little to the prices that can be found in other programs that provide the same service, is a very good application, but the price can be a great reason, so that not everyone uses it. **Recommendations to others considering Imperva App Protect:** As I said before, the price is somewhat expensive, taking into account other similar services, so a reduction would not be bad, in this way, customers with whom they already have, can be optimistic in a longer renewal. **What problems is Imperva App Protect solving and how is that benefiting you?** Well, it complies with what it promises, we hire this service, to have greater security in our virtual platforms and so far all right, we have not been with it for a long time, a little over a year, but until now no problem has been presented, nor an attack that significantly affects our websites, so we have protected all our platforms, with the highest security, even until we have a real and dangerous attack, we cannot know the full effectiveness of the application. ### 6. Fast and very good in support under attacks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Imperva App Protect?** It is a very powerful and wide solution, but the interface is very, very compact and all the features are easy-to-go. Scriptable security rules, which are activating super fast (hello, Akamai), the real-time dashboard is easy to use and very informative **What do you dislike about Imperva App Protect?** Actually, I can't find any serious troubles during our experience. Especially for such price **Recommendations to others considering Imperva App Protect:** Really nice for the sites, which are not really heavily using from all over the world, but from the specific regions **What problems is Imperva App Protect solving and how is that benefiting you?** Attack protection, cache, ability to easy change the origin servers ### 7. A great and simple to use Web App Firewall **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Imperva App Protect?** I like the UI of Incapsula, and how easy it is to understand. Every element has helpful descriptions, and the layout of the platform is very clean. Every screen has a wealth of functionality, but it is all very easy to digest and move through. **What do you dislike about Imperva App Protect?** Managing wildcard domains through Incapsula is a little cumbersome in their setup, but its not a major issue. It just took a couple extra steps. **Recommendations to others considering Imperva App Protect:** Make sure to take it for a trial run and push it to its limits in order to understand how much of the platform is useful to you. There are a lot of features to dig into. **What problems is Imperva App Protect solving and how is that benefiting you?** We solved a need to move from a hardware Web Application Firewall to a cloud based solution. We also needed a way to start caching resources to decrease the workload on the web servers. ### 8. Great Security and Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2018 **What do you like best about Imperva App Protect?** Powerfull WAF and ddos mitigation with an added bonus of CDN with great performance optimizations. **What do you dislike about Imperva App Protect?** They charge for bandwidth overages unlike Cloudflare. **What problems is Imperva App Protect solving and how is that benefiting you?** Security, DDOS mitigation and performance optimization ### 9. GOOD TO GO WITH **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Imperva App Protect?** Its quick procedure to secure from DDOS attack , bandwidth management reduced tension , reduced cost , more safer feel when imperva is working **What do you dislike about Imperva App Protect?** SOMETIME OVERLOOKED IP , OR POPUPS are really pissing . but its not in most of cases . false positive ratio is very low **Recommendations to others considering Imperva App Protect:** I wuld suggest to first do your work on it , if satisfied go for it, because of your requirement , may vary **What problems is Imperva App Protect solving and how is that benefiting you?** DDOS ATTACK, BANDWIDTH MANAGEMENT ### 10. Bringing back our company from the brink of a ddos collapse **Rating:** 3.5/5.0 stars **Reviewed by:** Brian M. | PHP Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2017 **What do you like best about Imperva App Protect?** Dedicated customer support person and minimal dashboard but has everything you need in it. **What do you dislike about Imperva App Protect?** I don't like the price but if you need it you will pay for it. **Recommendations to others considering Imperva App Protect:** The price is a little steep but doesnt compare to losing clients over something like a ddos attack. **What problems is Imperva App Protect solving and how is that benefiting you?** DDoS attacks were bringing down all 300+ of our clients sites and almost made us lose business. ### 11. Worst waste of money EVER! *** STAY AWAY!!! *** **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** *** STAY AWAY !!! *** Absolutely NOTHING! There is nothing special about this product at all, and we've been counting the days till the end of our contract with them only a week into it, after they lied to us to get us to sign up. Google complaints about them, and you'll find hundreds of others with the same complaint. They lie and cheat you just to get you in the door, and then REALLY screw you after that. *** STAY AWAY!!! *** **What do you dislike about Imperva App Protect?** *** STAY AWAY !!! *** They are WAY over-priced BLOATWARE, and their sales weasels are a bunch of lying scumbags who pull a bait & switch on almost everyone. Just expect to pay double whatever they promise, and don't expect a whole lot more than what you can get from CloudFlare for a 3rd of the price. What a total rip off! *** STAY AWAY!!! *** **Recommendations to others considering Imperva App Protect:** Quit lying to people just to lure them into your crappy, barely mediocre service! **What problems is Imperva App Protect solving and how is that benefiting you?** *** STAY AWAY !!! *** They only problem I'll be solving will be getting away from these thieves on June 11, 2017! They did nothing at all for us that CloudFlare was not already doing for us, but lied and deceived us to get us to move away from them. Absolutely NO gain in any way, except for them with our money! *** STAY AWAY !!! *** ### 12. Exceptional Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2016 **What do you like best about Imperva App Protect?** Technological Advancement of the system. Mostly thinking about future proof system and Incapsula made it possible which is definitely superior than the competitions. The Reseller portal is very user friendly. Wish to see some more benefits out of it and also, pricing should be more practical for the third world countries specially poor to mid earning countries where price is the main barrier to make Incapsula popular. Further improvement can be done if the technical audit team can work together with the customers, where the problem they are facing and where the service should from back to square. Last three years support experience only shows that you don't find any problem at your end. Which indicates clearly that some robotic human is doing service in Incapsula who does not think about the technology rather pass day to day job with number of tickets to solve and thus to increase the KPI, not considering the sufferings of the customer. Not only that if a second level or 3rd level technical people talks to the customers sometime will definitely increase the market acceptance. I just got some good news that Incapsula will take part in our drive to popularise Incapsula in our community. I really appreciate that. Also, like to see Incapsula Technical ambassadors to publish/speak to the technical community of the very stablished NOGs and Conferences like APRICOT, APNIC, SANOG and many other world recognised events. The competition is really aggressive in these events and getting very good response from there. It is also recommended that some very innovative promotional activities should be run on a regular basis in such events or some specific or individual events. **What do you dislike about Imperva App Protect?** Support Staff. Too bookish. Can not protect from Syn Flood. **Recommendations to others considering Imperva App Protect:** Improve the support system by engaging some serious tech people who thinks the company as their own. **What problems is Imperva App Protect solving and how is that benefiting you?** Internet Security is optimised. ### 13. Best anti-DDoS and more **Rating:** 5.0/5.0 stars **Reviewed by:** simon v. | Team Leader SOC, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** Incapsula is the best way to protect Web sites of ours customers,,is easy to implement that in a few minutes are ready to protect, time and costs are excellent reasons to chosse Incapsula in the first place. **What do you dislike about Imperva App Protect?** Well maybe that if we need to customize some waf policy, we need to send a request to incapsula and in some occasions this process delay **Recommendations to others considering Imperva App Protect:** That if they search protection in Web sites, DNS and DDoS Incapsula is the better option. Low costs, high benefits. **What problems is Imperva App Protect solving and how is that benefiting you?** Currently we use Incapsula to protect Web sites and we can see a big change when review the before and after, and ours customers feels safer with Incapsula ### 14. Great service, saves a lot of headache **Rating:** 5.0/5.0 stars **Reviewed by:** Matan H. | Head of Open Source, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** Incapsula is very flexible, I quickly find a lot of solutions for common security concerns or issues we are having. **What do you dislike about Imperva App Protect?** It would be nice if they can have a more modern looking UI. **What problems is Imperva App Protect solving and how is that benefiting you?** We are using Incapsula to make our clients platforms and websites much more secure, it helps us to deal with common internet vulnerabilities such as DDoS, SQL Injections and more. It is also application aware so if we protected a Wordpress site, Incapsula has the best practices to protect common open source platforms. ### 15. Great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Karl S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** The customer support/service is some of the best I have seen in the industry. Each time I call in with a question I have my answer in no time. I have not had to sit on hold for a long time whenever I have called in. **What do you dislike about Imperva App Protect?** The cost is slightly high, but as they say you get what you pay for, and Incapsula delivers every time. **Recommendations to others considering Imperva App Protect:** You won't be disappointed. **What problems is Imperva App Protect solving and how is that benefiting you?** Web site traffic monitoring. We no longer have bad traffic clogging up our web servers. ### 16. Incapsula is amazing **Rating:** 4.0/5.0 stars **Reviewed by:** John B. | Creator, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2016 **What do you like best about Imperva App Protect?** Incapsula can protect your website from hacker, help webmaster blocked many attack like SQLinjection, XSS, make the websites become stable and block bad bots connect (anti ddos) WAF of Incapsula is the best which not make the false block on ddos, your website will never get down because of ddos if you can hide your IP don't need to wait 5second like 'other service'. **What do you dislike about Imperva App Protect?** its will have a little popup at the bottom-right of the websites, which i don't want it to show up (only show up at some sites i don't understand why) need to relogin everytime you press homepage, that make my angry. **Recommendations to others considering Imperva App Protect:** recommend nothing, just use it, its perfect for make your website become stable and secure. **What problems is Imperva App Protect solving and how is that benefiting you?** Incapsula help me block DDoS and bad bots which make server get down, hide the IP, make my server lighter with customers load, faster and strong. ### 17. Couldn't be happier **Rating:** 5.0/5.0 stars **Reviewed by:** Carl G. | Chief Operating Officer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2016 **What do you like best about Imperva App Protect?** The CDN allowed us to cut costs at our data center to such an extent that it offset the cost of the service meaning the DDoS mitigation that brought us to Incapsula in the first place is almost a free bonus. I cannot say enough about the ease of implementation and fast response from their support teams **What do you dislike about Imperva App Protect?** We occasionally have an issue when we relaunch a site with a new design with their caching setup, but this is a minor inconvenience in the end. **Recommendations to others considering Imperva App Protect:** If you think you need their service, you do, so don't delay in signing up **What problems is Imperva App Protect solving and how is that benefiting you?** Bandwidth conservation and DDoS mitgation. In the two weeks before signing up with Incapsula, we were victims of 3 DDoS attacks and starting to lose client confidence. Incapsula has completely eradicated that worry. It has also cut our bandwidth cost at our data center by over 20% ### 18. Short and Sweet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** What I like best is, primarily, the ease of implementation. It took no time at all to get up and running versus the days or weeks from the competitor we switched from. **What do you dislike about Imperva App Protect?** The thing I like least is the lack of reporting options. I would like to be able to generate reports for different periods of time besides the one weekly report that gets sent. Would also like the ability, through the GUI to copy settings from one site to another.. **Recommendations to others considering Imperva App Protect:** Do your research, conduct a proof of concept, then go with Incapsula. **What problems is Imperva App Protect solving and how is that benefiting you?** The business problems solved are a basic layer of additional security before traffic ever touches my network. ### 19. Incapsula WAF and CDN **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan d. | AVP Product Engineering and Solutions Architecture, Broadcast Media, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2016 **What do you like best about Imperva App Protect?** WAF : ability to configure traffic filtering rules to a very granular level at the same time immediate applications. Also it has an easy to use panel. The bot rate and stammers drastically reduced by 94% in a week's time. CDN: nearly a free CDN worked wonders for my applications that were not CDN fronted like our SSO **What do you dislike about Imperva App Protect?** Could do a ton more on the reporting and filtering. **Recommendations to others considering Imperva App Protect:** Reasonable price descent feature list and service **What problems is Imperva App Protect solving and how is that benefiting you?** Secure our login and voting apps by reducing bots and stammers at the same time maintaining a good ux for subscribers. Optimize applications without fancy CDNS Secure our WordPress blogs with their 2AF ### 20. Ok, but everything is an option **Rating:** 2.5/5.0 stars **Reviewed by:** Dev B. | Co-Founder / Cyber Security, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2017 **What do you like best about Imperva App Protect?** it just works, once you set it up. reporting is easy to read **What do you dislike about Imperva App Protect?** setup is too simple and dont offer alot of options **What problems is Imperva App Protect solving and how is that benefiting you?** waf ### 21. Blazingly fast and secure CDN **Rating:** 4.5/5.0 stars **Reviewed by:** Andi Yuni W. | Tester, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2016 **What do you like best about Imperva App Protect?** They offers free plan get to benefit from a full fledged Web Application Firewall. And have a trial plan that like a pro feature that you can try. I compare with others CDN, it seem free plan of Incapsula have more features. Also Incapsula have a smart tool to block ddos and bad bots. **What do you dislike about Imperva App Protect?** Cost of incapsula more expensive compare others CDN with the same features. But i know, good support need high cost. **Recommendations to others considering Imperva App Protect:** Have much ddos problem or bad bot or bad visitor, just using Incapsula now and problems will dissapear. **What problems is Imperva App Protect solving and how is that benefiting you?** Incapsula accelerate websites and more secure my websites than before. I can view how much the bad bots or bad visitors that threaten my websites. And their CDN make my websites faster 20% than before using it. Impressive. ### 22. Imperva, the scrapper fighting champion **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2016 **What do you like best about Imperva App Protect?** The imperva incapsula solution is easy to implement with any type of architect and it is intelligent enough to detect bad traffic by itself without defining any rules. **What do you dislike about Imperva App Protect?** The service is unstable sometimes. The console UI can be enhanced for sure. The billing features can be included in the console . **What problems is Imperva App Protect solving and how is that benefiting you?** We are providing service to people who look for renting or buying property. We had this problem that competitors scrap our listings and just put in their website. Incapsula helped us fighting the problem and it is successful for 80% of the hits. ### 23. complete WAF **Rating:** 4.0/5.0 stars **Reviewed by:** Rachit L. | Product advisory , Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** easy integration and easier to automate. **What do you dislike about Imperva App Protect?** logging, why is it paid. Missing plugin for splunk. Apart from that nothing much, covers everything that we need. **Recommendations to others considering Imperva App Protect:** not really, you know more about the space than I do **What problems is Imperva App Protect solving and how is that benefiting you?** security , that is a critical problem that we are shooting for. We want to make sure the product that we provide has the best security. ### 24. Secures the full stack of online apps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Imperva App Protect?** What I like about Incapsula is that one can protect an online app in full. Not only the web app itself (WAF) but also its platform (DDoS/Infrastructure Protection) and DNS service. **What do you dislike about Imperva App Protect?** A major problem we see in Incapsula projects is the missing on-prem appliance for local DDoS protection and automatic switch-over to cloud-based scrubbing centers. **Recommendations to others considering Imperva App Protect:** Ask an external expert, not just the vendors ;) **What problems is Imperva App Protect solving and how is that benefiting you?** The main focus is security, both on the application layer (WAF) and on infrastructure level (IP traffic). CDN is a nice addition, as well as global load balancing mechanisms. ### 25. Fantastic service for our websites **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick W. | Manager, Web and Design, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** Caching, threat protection, redundancy - total confidence in my sites' safety. We've been very satisfied with this product. **What do you dislike about Imperva App Protect?** I don't dislike anything at all. This has been exactly what I was hoping for. **Recommendations to others considering Imperva App Protect:** It's a fantastic service. Highly recommended. **What problems is Imperva App Protect solving and how is that benefiting you?** We've sped up our sites by leveraging the caching, and we've been alerted to threats in real time. ### 26. Great Software Weak Support **Rating:** 3.5/5.0 stars **Reviewed by:** Jeremy H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Imperva App Protect?** It appears to block exactly what we need **What do you dislike about Imperva App Protect?** Support is poor. Email only and it takes days to get a response. I imagine if it was a critical issue I would be very worried **Recommendations to others considering Imperva App Protect:** Live chat support at minimum is required but the thing works. **What problems is Imperva App Protect solving and how is that benefiting you?** The requirement for more safety/security, it does this. ### 27. High powered Web Application Forewall. **Rating:** 5.0/5.0 stars **Reviewed by:** John D. | Vice President of Technology, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Imperva App Protect?** Easy to configure and set up, powerful scanning and protection, great feature set. **What do you dislike about Imperva App Protect?** The interface is a little clunky at times but nothing major. **What problems is Imperva App Protect solving and how is that benefiting you?** Wanted to ensure our eCommerce site was protected from phishing, SQL injection and DDoS attacks. Site up time has been 100% using Imperva. ### 28. Good service **Rating:** 4.5/5.0 stars **Reviewed by:** Thimo B. | Geschäftsführender Gesellschafter, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** The setup process is very easy and we were able to setup in just a few minutes. **What do you dislike about Imperva App Protect?** Nothing at the moment - we are happy with the current state, but we are currently only in trial **What problems is Imperva App Protect solving and how is that benefiting you?** We were looking for DDOS protection for currently one of our services ### 29. good ddos/waf service **Rating:** 4.0/5.0 stars **Reviewed by:** Nikolay V. | System Administator, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2017 **What do you like best about Imperva App Protect?** ddos protection, waf, ssl certificates and http2 **What do you dislike about Imperva App Protect?** needs improvement in customer support /tech support **What problems is Imperva App Protect solving and how is that benefiting you?** easly manageable ddos protection HTTP2 SSL Certificates for all the services behind it CDN in good locations We're now sure that our web services can't be exploited remotely because of the WAF feature, also we can chose to whitelist/blacklist network(s) access to specific services/resources. ### 30. Saved Our Bacon **Rating:** 5.0/5.0 stars **Reviewed by:** Tim G. | Senior Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2016 **What do you like best about Imperva App Protect?** In the middle of a DDOS attack we found Incapsula. While expensive we had little choice. The setup was very fast, very simple and very painless. The user interface is hands-down super simple to use, yet there's a lot of horsepower available if one cares to dig deeper. The biggest surprise was how much faster our site operates and how much less bandwidth hits our server now due to the CDN. We signed up for DDOS protection, but we use the web application firewall and CDN on a daily basis. **What do you dislike about Imperva App Protect?** The price. I don't know if it honestly costs what they charge to provide the service, but when a person is in the middle of a DDOS attack it feels a bit like they have you over a barrel. Having said that, if I recall correctly, their attitude at the time was, "Let's get you online again and then we'll figure out the money." So, while I dislike the price, their focus was very much on service. **Recommendations to others considering Imperva App Protect:** Ask for pricing up front - it's possible to unwind the Incapsula service later on if it's too spendy, but it's not trivial. Also: If you think you don't need this service, you're wrong. You do. **What problems is Imperva App Protect solving and how is that benefiting you?** We need 100% uptime (who doesn't?) Incapsula is a big part of our overall strategy to achieve that. We have increased our site security through the use of the Incapsula web application firewall and our site operates much faster now and uses far less bandwidth due to the CDN. ### 31. On the whole, very good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2017 **What do you like best about Imperva App Protect?** The protection Incapsula offers give confidence for the services you spend all day developing and deploying. Having been on the receiving end of a bad DDoS attack in the past (which inspired us to adopt Incapsula), we know only too well the effects it can have on a business. Great GUI. Quick to protect sites, and good real-time analysis make it a great product. **What do you dislike about Imperva App Protect?** Relatively frequent routing issues in the Incapsula Frankfurt datacenter means sometimes our websites are inaccessible from the UK, but are fine from the US. Set's off unneccessary alarms and anxiety at times. Support can also be slow. **What problems is Imperva App Protect solving and how is that benefiting you?** DDOS protection. Realtime traffic analytics. BOT analytics. ### 32. Real Web services protection **Rating:** 5.0/5.0 stars **Reviewed by:** Victor Alfonso L. | Cyber Security Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2017 **What do you like best about Imperva App Protect?** Incapsula has ten of ten points about WAF cloud protection and DDoS protection, the results are amazing, really fast implementation, protection and traffic performance increased. **What do you dislike about Imperva App Protect?** I want to include Incapsula in Securesphere gui **Recommendations to others considering Imperva App Protect:** the best and easy deployment protection **What problems is Imperva App Protect solving and how is that benefiting you?** Performance, attack protection ### 33. Best of Breed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Imperva App Protect?** The best part about Imperva Incapsula is the clear and easy to navigate UI. It's not perfect, but it's miles ahead of the rest of the players in this space. **What do you dislike about Imperva App Protect?** Organization could you use a little love. I have to hunt between two or three menus/pages to find the thing I want to tweak. **Recommendations to others considering Imperva App Protect:** Organization of configuration tasks in UI. **What problems is Imperva App Protect solving and how is that benefiting you?** Web application firewall is number one for us. The DDoS protection and CDN are just gravy. ### 34. Excellent protection level and visivility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2016 **What do you like best about Imperva App Protect?** The ease with which the solution can be implemented, in addition to the identification of search traffic to the websites. The load balancing allowed us to be able to efficiently deliver customer services, reducing the likelihood of unavailability, on the internet front. DDoS protection, helped us to support large queries from non-malicious robots and mitigate suspicious requests without presenting false positives. **What do you dislike about Imperva App Protect?** If the infrastructure in which the websites are located needs to distribute their processing, or if any of the data center links require adjusting the bandwidth used, you can not configure a percentage of load balancing to the websites, both from local or data center. **What problems is Imperva App Protect solving and how is that benefiting you?** To considerably reduce the availability of web content and services to the public from the public segment. Identifying in real time, the behavior of the requests with the details of the customers that consumed them. ### 35. Impossible implementation on some server. Few to no help from support. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Imperva App Protect?** Efficient WAF to meet PCI compliance with an cloud services. **What do you dislike about Imperva App Protect?** A real mess to implement with really short support to help understand issue and non personal help in the "basic" plan.... so you're on your own to find a solution if you're not hosted by a complient server that match imperva services. **Recommendations to others considering Imperva App Protect:** If you're a small business be ready to do a lot of implementation with low to no support. **What problems is Imperva App Protect solving and how is that benefiting you?** PCI compliant ### 36. So so so simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Imperva App Protect?** I do not have to adjust anything. I just put my sites behind Imperva and it works. **What do you dislike about Imperva App Protect?** I wish the hosted service we had allowed more protocols outside of http and https. **What problems is Imperva App Protect solving and how is that benefiting you?** Additional security beyond the perimeter firewalls. The benefit is you cannot make mistakes with the Imperva service whereas with servers and our perimeter firewalls, all the settings have to be enabled. ### 37. How to avoid DDOS **Rating:** 3.5/5.0 stars **Reviewed by:** Mark J. | Information Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** The fact that Imperva Incapsula is able to look at and filter the traffic incoming to our web sites and prevent our pipe from being filled when an attack is attempted. **What do you dislike about Imperva App Protect?** It's interesting to see the traffic that is filtered, but much of the email alerts are bothersome. **What problems is Imperva App Protect solving and how is that benefiting you?** Our web presence is kept up and available by using this product. ### 38. Web security made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Imperva App Protect?** The product provides a good balance of web security and usability without the complexity of other WAF solutions. It's easy to configure and hard to get a site setup wrong. **What do you dislike about Imperva App Protect?** I dislike the ordering and license renewal process. If I want to add a license for additional sites or features, it can take weeks to process the order manually through a reseller. **Recommendations to others considering Imperva App Protect:** Highly recommend giving it a go. **What problems is Imperva App Protect solving and how is that benefiting you?** Incapsula has helped address a number of compliance challenges and web security risks. ### 39. Incapsula **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** Support is SO HELPFUL!!! Every time we contact them, we get a speedy and useful response **What do you dislike about Imperva App Protect?** So far, I haven't had any complaints. Every interaction and use has been great. **What problems is Imperva App Protect solving and how is that benefiting you?** This is a great solution for preventing attacks and monitoring traffic ### 40. Incapsula Review **Rating:** 4.5/5.0 stars **Reviewed by:** Steven T. | Application Security Architect, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Imperva App Protect?** Ease of deployment and quick to apply changes. **What do you dislike about Imperva App Protect?** Landing pages for master site lists needs filtering ability. **What problems is Imperva App Protect solving and how is that benefiting you?** Lack of security on our web applications. ### 41. Imperva Incapsula **Rating:** 5.0/5.0 stars **Reviewed by:** leonardo m. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2016 **What do you like best about Imperva App Protect?** is a cloud -based distribution platform applications. Uses a network of global content delivery to provide website security , DDoS protection , load balancing and failover services to customers **What do you dislike about Imperva App Protect?** nothing bothers me about this network as a cloud delivery platform -based applications. Uses a network of global content delivery to provide security on the website, and all your content protegue other malicious files that can be found on the internet **Recommendations to others considering Imperva App Protect:** 100 % recommended because it is very safe and radida and other protegue your information so many malicious virus that can be looked up on the internet **What problems is Imperva App Protect solving and how is that benefiting you?** It solves many problems in the market for internet networks because it helps a content delivery majora and prevents infection of malicious files and more users increases the use of small and large companies in the network market ### 42. Incapsula provides great service relative to price **Rating:** 4.0/5.0 stars **Reviewed by:** Domenic A. | IT Service Delivery Senior Manager - Large Canadian Telecommunications Provider, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Imperva App Protect?** The variety of services they offer meet variety of clients needs **What do you dislike about Imperva App Protect?** Customer support is an area of improvement. Difficult to contact and resolve issues in timely manner. **What problems is Imperva App Protect solving and how is that benefiting you?** Needed a strong Firewall to protect corporate portals ### 43. Innovative, and excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Amos R. | Co-Founder, Partner and CTO, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2016 **What do you like best about Imperva App Protect?** The simplicity of implementing WAF, but still maintaining the option to do the more advanced configurations. Very strong DDoS protection capabilities,at both network and application level, always evolving to meet the next level of threats. Very good dashboard with very fast management capabilities (the time since you make the change until it's implemented). **What do you dislike about Imperva App Protect?** Could do better on web sockets security. Can add some more advanced CDN features in the field of TCP optimisation and content routing. **Recommendations to others considering Imperva App Protect:** just try it and see for yourself. Incapsula allows full trials that are very easy to setup and test. **What problems is Imperva App Protect solving and how is that benefiting you?** DDoS attacks are a huge concern to any online business. Same goes for web security. ### 44. Don't know how to manage clients relationship **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Imperva App Protect?** Speed is good. Good bot security. All countries servers **What do you dislike about Imperva App Protect?** We have registered our client to the services. After some time we decided to give payed membership a try. Everything was fine untie one day our site was down... This was because our mai failed to get messages. Incapsula management decided to delete our account instead of downgrading it back to free membership as all respected services do when something is wrong with payment. There are a lot of information about us, as phone number, site, my name, nobody tried to reach us, instead they just deleted dns record and customer site is down I can understand that company is interested in getting payed. Each company decide what to do with their client, delete them and make them financial damage or try to reach people if there is something wrong... **What problems is Imperva App Protect solving and how is that benefiting you?** Site development ### 45. Easy to use and does what it says. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff A. | VP Information Technology, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2016 **What do you like best about Imperva App Protect?** Getting Incapsula setup was very easy and had an immediate benefit to our website. One very nice feature is the Geo-IP blocking, which we can use to cut down on bot traffic coming from many foreign countries. As a local business, our users are almost always within the country. **What do you dislike about Imperva App Protect?** It's hard to find something wrong with the product. However, if there was an area that could be better, it might be the ability for the WAF to customize security header values to something that would allow for easier security hardening. Right now, we can pass through values from the host, but sometimes the header values are lost until a cache refresh. **What problems is Imperva App Protect solving and how is that benefiting you?** DDoS protection was the main catalyst to get started, while the other security features we enabled in WAF have provided immediate value. ### 46. Nikolay **Rating:** 3.5/5.0 stars **Reviewed by:** Евгений . | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Imperva App Protect?** Anti Ddos protiction for my sites for buiseness **What do you dislike about Imperva App Protect?** No dislikes about Imperva Incapsula site **What problems is Imperva App Protect solving and how is that benefiting you?** Anti-Ddos protevtion, CDN ### 47. Very Secure - OK feature set otherwise **Rating:** 4.0/5.0 stars **Reviewed by:** Josh D. | Systems Administrator, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2016 **What do you like best about Imperva App Protect?** Security and speed. The core for imperva is very impressive. The stuff that is all in the background runs well and stumps security professionals. We actually give them vpn access to test us from internal due to how well imperva stumps them. This allows us to stay up to standards in case we need to change services for any reason (though we wouldnt want to). **What do you dislike about Imperva App Protect?** I was kind of annoyed about the nearly complete API. I was unable to get something that was available to resellers only which did not seem to be reasonable. **Recommendations to others considering Imperva App Protect:** Imperva is very impressive for its core feature set. Imperva has made security analysts scratch their heads and have us allow them in from inside so they can actually hit something worth while. We are very confident in the reports we get from imperva and its bot identification has allowed us to plan for bandwidth appropriately. Identification for good bots (people who hit our site using automation, but for good business reasons) has allowed us to work with our customers who use our services in new ways. **What problems is Imperva App Protect solving and how is that benefiting you?** We have solved: Increased Security, External Cache/Proxy, Simplified management including certificates, load balancing. ### 48. Great WAF/CDN **Rating:** 5.0/5.0 stars **Reviewed by:** Eric T. | VP, Digital Operations, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2016 **What do you like best about Imperva App Protect?** I've used Incapsula at my current and prior job. I setup the Enterprise plan at my last job and loved the WAF features and detection. As a hotel industry site, it was constantly getting scraped for rates by bots good and bad. We suddenly had an extreme spike in server activity from PhantomJS based bots sourced from AWS. We were able to use Incapsula to quickly shut them down from reaching the origin servers. As a CDN, we were able to tune it for our assets and load to get close to 70% cacheability. Nothing else to say other than it worked well and helped some of our out-of-country guests have a better experience. At my current job, we are using the Professional version, which is perfectly good in its own rights. It's taking care of the common attack vectors and has some minor tuneability of the CDN. We were able to keep common attack countries away easily without impacting our actual customers. **What do you dislike about Imperva App Protect?** I wish the Professional version had some more of the features that Enterprise did, particularly the IncapRules. I was spoiled. Also, the custom SSL is a terrible price point that puts it out of range for our clients. If they need custom or EV SSL, they are paying significantly more than their overall hosting. **Recommendations to others considering Imperva App Protect:** If you don't have custom SSL, get it! **What problems is Imperva App Protect solving and how is that benefiting you?** Provides great out of box WAF protection and CDN, with easy setup. Never really had DDOS concerns for any of my implementations, so it's not been in my consideration set one way or the other. ### 49. Great WAF, Cache feature is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitri K. | Senior IT Infrastructure Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2016 **What do you like best about Imperva App Protect?** Excellent protection from DDOS. Cache feature is awesome. IncapRules we used a lot, it works really well. Nice dashboard. Real-time tab is also useful for us. Good support team. **What do you dislike about Imperva App Protect?** We are happy with the service, but you can improve the logs a little bit. **Recommendations to others considering Imperva App Protect:** It's excellent service. Recommend it to everyone. **What problems is Imperva App Protect solving and how is that benefiting you?** We are now under protection, we feel safe. With the Cache option, our sites are working faster. That's all we need right now. ### 50. Great for static content Falls short for dynamic windows content v2. **Rating:** 1.5/5.0 stars **Reviewed by:** Josh C. | Devops Engineer, Renewables & Environment, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2016 **What do you like best about Imperva App Protect?** The interface is very intuitive to use and it is very straight forward to set up, Seeing the amount of bad traffic that is blocked and the easy customization features makes it great for static content. The custom outage pages for when the application is down and being able to limit traffic by geo-location with custom error pages is also a great touch. **What do you dislike about Imperva App Protect?** The biggest problem that I have had with incapsula is that it does not work well with very dynamic content and websites. We currently have a windows authorization implementation on many of our web applications and incapsula does not function with these particular authentication calls. We have also run into a plethora of problems related to having multiple applications all using the same login system but when behind incapsula only some of them work and some of them do not. This makes incapsula almost completely unusable unless we have developers building there web applications with incapsula in mind. This makes it almost impossible to go back and change what breaks with a dynamic application behind incapsula without having your development team buy in on why we need incapsula for our applications. The only other smaller gripes is that it does not work well with platforms such as drupal because of the third party plugins and it does not work at all with host header rewrites with some of our unique applications. Lastly the custom error page only gives 1 error page for your entire account instead of each application, making it complicated for large complex environments. **Recommendations to others considering Imperva App Protect:** My recommendation is that if you have a single web application with not huge amounts of kerberos or other types of authentication, this product will work well for you. Large sites with many sub applications I would recommend to steer away from this platform. **What problems is Imperva App Protect solving and how is that benefiting you?** Our primary business purpose is to secure all of our public facing applications behind Incapsula so that we can prevent hacker attempts from our front and circumvent DDOS attacks. We have seen benefits by being able to visualize how much traffic our sites actually receive and how much "bad" traffic comes through the pipeline which is really cool to visualize and see that it is actively working. ## Imperva App Protect Discussions - [Does Incapsula provide proactive notification to me if my site is under DDoS attack?](https://www.g2.com/discussions/does-incapsula-provide-proactive-notification-to-me-if-my-site-is-under-ddos-attack) - 1 upvote - [Does Incapsula protect from application (Layer 7) DDoS attacks?](https://www.g2.com/discussions/does-incapsula-protect-from-application-layer-7-ddos-attacks) - 1 upvote - [Does Incapsula protect from network (Layers 3, 4) DDoS attacks?](https://www.g2.com/discussions/does-incapsula-protect-from-network-layers-3-4-ddos-attacks) - 1 upvote - [What types of DDoS attacks can be mitigated by Incapsula?](https://www.g2.com/discussions/what-types-of-ddos-attacks-can-be-mitigated-by-incapsula) - 1 upvote - [Why do I need Incapsula if my website has never been attacked?](https://www.g2.com/discussions/why-do-i-need-incapsula-if-my-website-has-never-been-attacked) - 1 upvote - [View Imperva App Protect pricing details and edition comparison](https://www.g2.com/products/imperva-app-protect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+21%3A34%3A06+-0500&secure%5Bsession_id%5D=df0bf5e9-89ee-4936-bd87-585d917ec64b&secure%5Btoken%5D=dfb4fe0fa42f1c52d277fd4027d27318436405d3a7710cffc965d3e33f66d476&format=llm_user) ## Imperva App Protect Features **Administration** - Dashboard & Reporting - Alerting **Management** - IT Alerting - Network Capacity - Logging - API / Integrations **Agentic AI - Content Delivery Network (CDN)** - Proactive Assistance **Risk Analysis** - Blacklist and Whitelist - Vulnerability Assessment - Security Auditing **Protection** - DNS Protection - Website Protection - Infrastructure Protection **Management** - Dashboard - Reports - Logs **Threat Protection** - Firewall - DDoS Protection - Malware Detection - Malware Removal **Functionality** - Bot Traffic **Resolution** - Attack Mitigation - Network Monitoring - Security Monitoring - Anomoly Detection - Resolution Automation **Integration** - API **Generative AI** - AI Text Summarization **Generative AI** - AI Text Summarization ## Top Imperva App Protect Alternatives - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (577 reviews) - [Sucuri](https://www.g2.com/products/sucuri/reviews) - 3.3/5.0 (47 reviews) - [Amazon CloudFront](https://www.g2.com/products/amazon-cloudfront/reviews) - 4.4/5.0 (181 reviews)