Icertis Contract Management Software Reviews & Product Details

The contract authoring features and the search features to the Icertis tool suite really allow the various stakeholders to fully take advantage of the tool suite. Whether you are on the procurement team, legal team or commercial management team you will be able to search for key risk issues and deliverables. We are looking forward to seeing the impact of the AI features for vendor contract reviews.

The software is very helpful in finding and reporting on key attributes in the legacy contracts. Once the information is in the system, you will no longer have to do large "contract review" sessions to find out what was agreed to previously. You can just run a report on the areas that are concerning. Review collected by and hosted on G2.com.

The contract approval processes can get way too granular if you are not careful. There can be a number of loops and approvals that are required if stakeholders are not willing to delegate approval authority during the negotiation process. Additionally the email communications in the tool are quite chatty especially if you leave all of them on.

The downsides of the Icertis tool is that as it stands it does not fix broken processes in the contract review and approval process. And if the implementation team does not get the authority to improve the processes. Icertis will just replicate broken and inefficient processes. Review collected by and hosted on G2.com.

The best feature that we saw in the ICM is as follows: 1st: Clause comparison/Deviation, currently in Philippines most of Legal department reviews the whole contract manually thus it takes too long to review and can affect the end-user's SLA to publish the contract to the vendor. 2nd Readily contract template, since templates has already been reviewed and finalized by the Legal this fasten the processing on authoring a contract. 3rd is Version control/QR code, in a manual contract mostly all signatories needs to put their initials per page in order to secure authenticity thus it is also additional work for the signatories but with the ICertis help it each contract document has its own QR code and can be check thru phone with this the signatories safely signed in the last page of the contract. Review collected by and hosted on G2.com.

It is our first time purchasing a contract management system, We still don't know the downside of the system since what we experience is that the ICertis Contract Management Software is flexible and can accommodate all our needs. Review collected by and hosted on G2.com.

The correct on the fly for the rules and the ability to handle third paper. I like that I can update rules with little system interruption. System is stable. System is very customizable. I enjoy that I can make user-feedback modification in short order, keeping the system reflective of the current environment and increasing user adoptions. Review collected by and hosted on G2.com.

Week e-signature integration in comparison with the strength of the overall tool. Almost everything can be done on the fly except Contract Types. Woudl like bulk uploading to be easier. Review collected by and hosted on G2.com.

Our company implemented the Icertis platform on 12th July, 2019. It has completely transformed our CLM process. Icertis is the new Contract Life Cycle Management System at Mindtree. Where end-to-end process of contract starting from raising of request by AMs & BDMs to Legal review to execution of contract, whole process will be taken place in this tool. It is a very robust and powerful cloud-based contract management system. It is the management of agreements and Obligation Management. Contracts with customers, vendors, partners or any stakeholders of an organization. It is the process of systematically and efficiently managing contract creation, execution and analysis for maximizing financial and operational performance and minimizing risk.

This would mean that there would be defined and established timelines for each step in the Contract Life cycle management, thus providing an accurate audit trail for update of obligation fulfill. These, in turn, provide for the efficient governance of organizational rules and demonstrates accountability. This ensures centralized repository of all contracts with agility and speed in review, closure and tracking of contracts and the obligations management therein. Overall, it is a great tool! Review collected by and hosted on G2.com.

Price of the product and new functionality price needs to be competitive as per market best price. Review collected by and hosted on G2.com.

It's extremely convenient to have all contracts in a central location for different aspects of the business to be able to refer to easily. The actual contract initiation workflow is also quite useful, as it eliminates some of the guesswork when contracts are being sent back and forth via email. Want to know at exactly what point in the process your contract is? Done! No more uncertainty. Review collected by and hosted on G2.com.

The user interface of the application itself leaves something to be desired. It's possibly one of the worst modern SaaS applications I've seen in this regard. They should seriously consider hiring a few UX designers to reduce some of the learning curve due to the clunkiness of the UI. Review collected by and hosted on G2.com.

I like having all of my contracts together in one place and the ability to track them in a concise way. Review collected by and hosted on G2.com.

Some aspects of the program are difficult to work with and too many clicks to do an action. Changing some of the attributes and other defined terms are time consuming. Review collected by and hosted on G2.com.

Automated modular clauses feature is very efficient Review collected by and hosted on G2.com.

Amount of work to input contracts. This could be better automated with AI. Review collected by and hosted on G2.com.

Single source of truth for all contracts. Entire review cycle is recorded in the system including exception approvals and reasons behind them. Way "Clause library" and "Metadata" is implemented is really good. Review collected by and hosted on G2.com.

Following are the issues I see in the tool:

1) UI is not very intuitive. For example, would have preferred the name of the button to be "Submit", instead of "Review". End users of the tool are not very familiar with Legal terminologies all the time, they find it a little difficult to interpret some of the UI terminologies.

2) Need more out of the box reports. Basic reports like TAT have to be out of box

3) Need better implementation team, a BA has to lead the discussion

4) Need more flexible licensing modules Review collected by and hosted on G2.com.

iCertis intuitively designed dashboard interface supports the ease of use and surfacing critical data points instantaneously. This simplification of standard complexities in the contracting process removes barriers for better team performance. iCertis complements product usability with a highly responsive support staff that resolves the most troubling problems quickly. Review collected by and hosted on G2.com.

The iCertis platform is slightly more restrictive for companies to provide internal support for Tier 1 and 2 issues. Including iCertis support services is recommended. Review collected by and hosted on G2.com.

A melhor parte do ICM é a escalabilidade Além disso, nossa equipe de contas da Icertis é parceira conosco em aprimoramentos e atualizações do sistema conforme nossas necessidades mudam e evoluem. É uma solução holística que é muito importante para uma organização em qualquer escala. Localização central de documentos, assinatura eletrônica, compatibilidade com o MS Word. Review collected by and hosted on G2.com.

Nada como não gostar de Aprimoramentos pode levar algum tempo para ser concluído, dependendo da codificação envolvida. Parte disso se deve aos nossos próprios hábitos e processos internos para fornecer documentos aos nossos clientes. Falta de velocidade, falta de confiança ao fazer o upload e o download de documentos e manter as alterações Review collected by and hosted on G2.com.

ICM is very user Friendly , easy to understand and very great experience for contract management life-cycle.

It makes contract management very easy and effective. Various of ICM reports provide the best KPI's. Approval process for Contract is very easy. It tracks deviation into clauses , tracks changes into metadata, tracks all History of a contract throughout its life-cycle. I aslo available on MObile platforms. Review collected by and hosted on G2.com.

Nothing to say about ICM it is best product in Market. It will give very good hands on experience it makes life easy of user. It also helps to legal department to track all the contract changes and attribute changes and much more. Review collected by and hosted on G2.com.

ICM is Cloud based and was easy to integrate with Salesforce. Someone who is already using Salesforce does not needs to move to a new interface.

For people who do not have Salesforce, the core ICM UI is user friendly and they simply integrate with your Active Directory.

The best part about ICM is scalability. Review collected by and hosted on G2.com.

Have been using the application for just over 3 months, it has been a good experience as of now, the trainers from Icertis are helpful - may have something for this section after playing around for a few more months. Review collected by and hosted on G2.com.

One of the best things about Icertis is the flexibility that the solution offers whether it be with the configuration, integrations or user interface. This tool has the ability to digitalise any type of contract from Procurement to Employee to NDA. This means, for us as SGBD, the scope for future development is limitless. Review collected by and hosted on G2.com.

At this stage there isn't anything I dislike about the tool Review collected by and hosted on G2.com.

Having someone Customer Support like Ninad who is there to assist with whatever the customer needs. Review collected by and hosted on G2.com.

The lack of customization that can be done to support different customers. The amount of signature issues that occur with adobe. Review collected by and hosted on G2.com.

Gets the job done I guess

Best to eliminate legal admin work, more work for sales Review collected by and hosted on G2.com.

Clunky, slow

windows 98 UI

Redundant steps

No support

No mobile app integration Review collected by and hosted on G2.com.

The System enables you to do an effective review of the Contract and at the same time shows entire visibility and brings about accountability and ownership. Review collected by and hosted on G2.com.

Failure to be able to compare versions on the system itself Review collected by and hosted on G2.com.

It was exciting to see how other companies use the Icertis system. It was nice to meet the people from Icertis that we have talked to over the last year. Hearing the challenges and successes of others helped to inspire new ideas for our system. Hearing from other users of the system was very interesting. We had some many issues with adoption when rolling out and it was kind of refreshing to hear that other companies have the same issues and how they were able to get the buy in that was necessary. Each company was using the system in a different way but we also use Sales Force so that sparked an idea that maybe we could have Icertis used for our Sales Force. We also have Power BI so when I saw that Icertis was going to be able to make the link to Power BI I was very excited. The reports in the system are not very easy to run so as soon as we can link to Power BI we will. Review collected by and hosted on G2.com.

It is thoughtful to have a nice hotel but this hotel was so expensive I didn't feel right having our company pay for such an expensive room for one night. I think it would be nice to have more time to hear from the Icertis team about the system. How they manage the Soft Desk - what can we as customers do to submit a better ticket. Should there be more information contained in the ticket so that it can be address timely without a lot of back and forth. Review collected by and hosted on G2.com.

The system is easy to use and the Icertis support teams are dedicated to helping your organization get up and running with their CLM system. Review collected by and hosted on G2.com.

The documentation is easy to understand for more technical resources, but most end users have trouble understanding the provided documentation. Review collected by and hosted on G2.com.

This solution is very easy to use and to configure insuring a seamless End to End Source to Contract process implementation. It allows also process optimization and automation Review collected by and hosted on G2.com.

I have nothing to report. The solution has been very well quoted by our users during a given plateau phase Review collected by and hosted on G2.com.

It is a holistic solution which is very imperative for an any-scale organization. It ensures that the lifecycle of all types of contracts is streamlined and managed in a best-structured manner. Review collected by and hosted on G2.com.

I would quote here my personal encounter with ICM and the asks that would have been cherry on top for me. First, though Icertis supports multi-languages, limited to geographies outside India. Support for regional languages would have been an added advantage. Secondly, an effective OCR capability built it would have been very useful. Review collected by and hosted on G2.com.

Easy to use and has complete capabilities for minimizing risk, leveraging compliance and analytics Review collected by and hosted on G2.com.

Nothing to tell at the moment for dislike. Once we deployed the icm and golive we will have clear idea for this. Review collected by and hosted on G2.com.

The user interface...the features...support from iclm team. Review collected by and hosted on G2.com.

no downside as such. performance issues were being faced..however those were tackled. Review collected by and hosted on G2.com.

Accountability

Document flow history tab

Acts as document repository Review collected by and hosted on G2.com.

Upgrades are not being made available to our organisation automatically. Review collected by and hosted on G2.com.

Icertis created the bid analysis/tabulation for us to specifically cater to our requirement in construction. Review collected by and hosted on G2.com.

The system access/permission rights need to be improved. Review collected by and hosted on G2.com.