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IBM Instana Reviews & Product Details

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Pricing provided by IBM Instana.

Essentials

Starting at $18.00

IBM Instana Media

IBM Instana Demo - Infrastructure View
Quickly determine hot spots in your applications underlying infrastructure.
IBM Instana Demo - Large Scale Deployment View
Easily determine if regions or data centers are impacting application availability or performance.
IBM Instana Demo - Dependency Graph
Examine performance characteristics of individual service components and their relationships powered by AutoTrace and our Dynamic Graph (outbound links to feature documentation)
IBM Instana Demo - Trace Analyzer
Investigate complex service interactions and uncover performance bottlenecks, cache misses, database performance, and more with our feature rich distributed tracing solution.
IBM Instana Demo - Application Perspectives
Easily find performance bottlenecks and problematic endpoints utilizing AutoTrace powered analytics for only the services which matter to you.
In this video, you’ll learn how to streamline incident investigation and remediation for DevOps and IT teams managing complex systems.
Play IBM Instana Video
In this video, you’ll learn how to streamline incident investigation and remediation for DevOps and IT teams managing complex systems.
Discover how Instana simplifies website monitoring with real-time visibility, automatic issue detection, and end-to-end performance insights. Keep your site fast, reliable, and optimized for every user.
Play IBM Instana Video
Discover how Instana simplifies website monitoring with real-time visibility, automatic issue detection, and end-to-end performance insights. Keep your site fast, reliable, and optimized for every user.
Learn how to observe and monitor GenAI workloads using IBM Instana! We’ll show you how to track performance, spot issues early, and keep your AI running smoothly all in a few easy steps.
Play IBM Instana Video
Learn how to observe and monitor GenAI workloads using IBM Instana! We’ll show you how to track performance, spot issues early, and keep your AI running smoothly all in a few easy steps.
learn how to simulate user interactions, monitor application performance, and catch issues before your customers do, all with Instana’s powerful monitoring tools.
Play IBM Instana Video
learn how to simulate user interactions, monitor application performance, and catch issues before your customers do, all with Instana’s powerful monitoring tools.
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IBM Instana Reviews (434)

View 2 Video Reviews
Reviews

IBM Instana Reviews (434)

View 2 Video Reviews
4.4
434 reviews

Pros & Cons

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ED
Senior System Specialist
Financial Services
Mid-Market (51-1000 emp.)
"Instana Experience"
What do you like best about IBM Instana?

What I really appreciate about Instana is its excellent user interface. It's also incredibly useful that I can monitor details from multiple servers simultaneously, a feature I use frequently throughout the day. Additionally, the customer support is outstanding, and it's very easy to integrate into our projects. These are the main aspects I've found most valuable. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

While I can't find anything to dislike about Instana given its wealth of features, the subscription price is a significant concern as it's currently too expensive for us. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Mid-Market (51-1000 emp.)
"High potential, but used in the worst way and resulted in a bad experience"
What do you like best about IBM Instana?

Somehow simple to use, with a nice tracing mechanism and easy agent installation — although the installation documentation for Kubernetes is quite poor Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Infrastructure monitoring, alert creation, AI alerting, and automation are available.

There is AI-based recommendation, but it lacks sufficient detail on when to act and why.

Anomaly alerting is poorly implemented and generates a lot of false positives.

Support is very poor.

There’s a lack of transparency regarding storage usage.

You can’t modify or even understand how Instana’s pre-configured alerts are set up.

Overall, it has been a very disappointing experience for me. Review collected by and hosted on G2.com.

Nandan M.
NM
Small-Business (50 or fewer emp.)
"End to end observability for the Agentic Age"
What do you like best about IBM Instana?

Easy to install and integrate to existing as well as new technologies. The way they have quickly added agentic AI capabilkities. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Comprehensive and so does have a learning curve. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Small-Business (50 or fewer emp.)
"Instana is very useful for monitoring of server through UI."
What do you like best about IBM Instana?

Instana is where it has number of features in it customer support getting from them is very good we regularly it to contain a day it is very easy in the server and we get in a very big and then it have all of it so I recommend. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

I have liked the things in the instana very much is its UI.and everything in it is good quit so I can recommend to have integrate it with you project. Review collected by and hosted on G2.com.

Ankit C.
AC
Mid-Market (51-1000 emp.)
"Instana best Tool to get insights to your application, tracks all requests and application lavel metrics easy to navigate"
What do you like best about IBM Instana?

Pretty easy to use and tracks all the important metrics from your micro services. Very easy to install on a kubernets setup. Works well with external services as well. Even tracks database and mq level metrics Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Can improve on query prcessing latencies, can include more features regarding security assessments. Review collected by and hosted on G2.com.

CK
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best observability tool"
What do you like best about IBM Instana?

Instana is Easy to use, ease of implementation Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Can improve de offline desployment on IBM i Review collected by and hosted on G2.com.

Vedant M.
VM
Assistant System Engineer
Small-Business (50 or fewer emp.)
"Instana is very useful for monitoring the logs in the server."
What do you like best about IBM Instana?

Instana is very useful easy to use software we can easily implement it is here and we get actually support from the team members and the I really use it frequently in a day it have number of features in it it is very easy to use software. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

I can't say that it is a very dislike regarding UI form or in payment form but I can say that it should enhance in the terms of features and to train the new person who are using it in a different way. Review collected by and hosted on G2.com.

SD
Enterprise (> 1000 emp.)
"One product to provide needed visibility on AI tools"
What do you like best about IBM Instana?

Its easy to use and covers needed infrastructure observability for modern day AI components. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

I am not sure if it can monitor non-IBM infrastructure. Review collected by and hosted on G2.com.

IS
System Admin
Computer & Network Security
Mid-Market (51-1000 emp.)
"Great Application Performance Monitoring Tool"
What do you like best about IBM Instana?

Instana keeps getting better. I really like the new AI-powered incident investigation—it saves a lot of time by pinpointing issues fast. The real-time tracing and smart dashboards make monitoring feel effortless. Great tool for keeping complex cloud setups in check. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Instana is still super easy to use and the docs are great. If anything, a quick walkthrough or guided setup for first-time users would make the start even smoother. Review collected by and hosted on G2.com.

Devesh P.
DP
Associate
Small-Business (50 or fewer emp.)
"Instana gives the monitoring service at another level."
What do you like best about IBM Instana?

Instana is very easy to use software in my case I have implemented very very easily in but the customer support is also great for the internal customer care and I frequently use it in a day it have a lot of features in it it is very easy to integrate in this server. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

The thing I like about ibm Instana is it have the great UI features and it have lot of features that we can monitor the server with in a very few things in a very in normal software too. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by IBM Instana.

Essentials

Starting at $18.00

Standard

Starting at $75.00

G2 Deals

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Automate issue resolution and reduce downtime​. Get 30% off your first monthly or annual subscription.​Offer ends 15 December 2025

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IBM Instana Features
Dashboards and Visualization
Incident Alerting
Root Cause Analysis (RCA)
Synthetic Monitoring
Load Balancing
Cloud Observability
Real User Monitoring (RUM)
Second by Second Metrics
Usage Monitoring
Real-Time Monitoring - Cloud Infrastructure Monitoring
Performance Baselines
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