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At a Glance
Market Segments
Enterprise (69.1% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Starting at $18.00
Dynatrace
Star Rating
(1,343)4.5 out of 5
Market Segments
Enterprise (69.1% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Free Trial is available
Browse all 3 pricing plansIBM Instana
Star Rating
(434)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynatrace excels in Real-Time Analytics with a score of 8.8, while IBM Instana shines in Multi-Site Monitoring and Alerting, both scoring 9.4. Reviewers mention that Dynatrace's real-time capabilities provide deeper insights into application performance, whereas Instana's alerting system is praised for its precision and reliability.
- Reviewers mention that Dynatrace's Quality of Support is rated at 8.7, slightly higher than IBM Instana's 8.6. Users say that Dynatrace's support team is responsive and knowledgeable, while Instana's support is noted for its helpful documentation and resources.
- Users on G2 highlight that Dynatrace's Ease of Setup is rated at 8.4, which is lower than IBM Instana's 8.8. Reviewers mention that Instana's setup process is more straightforward, making it easier for teams to get started quickly.
- G2 users report that Dynatrace's Performance Monitoring capabilities are robust, scoring 8.9, while IBM Instana matches this score but is noted for its Incident Alerts at 9.4. Reviewers say that Dynatrace provides comprehensive performance metrics, while Instana's incident alerting is more proactive and effective.
- Users say that Dynatrace's AI/ML Integration is rated at 8.2, which is lower than IBM Instana's impressive 9.7. Reviewers mention that Instana's AI capabilities enhance its monitoring features significantly, providing better predictive insights.
- Reviewers mention that Dynatrace's Data Visualization features score 8.7, while IBM Instana's visualization tools are rated at 8.5. Users report that Dynatrace offers more customizable dashboards, allowing for tailored views of performance metrics, which is a significant advantage for data-driven teams.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Free Trial
Dynatrace
Free Trial is available
IBM Instana
Free Trial is available
Ratings
Meets Requirements
8.8
1,055
8.6
344
Ease of Use
8.3
1,064
8.6
357
Ease of Setup
8.4
657
8.9
195
Ease of Admin
8.2
619
8.4
128
Quality of Support
8.7
998
8.6
309
Has the product been a good partner in doing business?
8.7
617
8.5
128
Product Direction (% positive)
9.2
1,029
8.4
330
Features by Category
User Behavior
8.9
116
|
Verified
Not enough data
8.0
87
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
A/B Testing
8.4
101
|
Verified
Not enough data
8.0
76
Not enough data
8.7
110
|
Verified
Not enough data
8.2
75
Not enough data
Visitor Information
8.6
117
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
8.8
61
9.2
20
9.0
61
9.4
20
8.5
58
9.3
20
8.0
58
9.2
19
8.7
54
9.3
19
8.4
58
8.8
18
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.1
158
Not enough data
8.4
137
Not enough data
8.5
134
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
127
Not enough data
8.7
154
Not enough data
7.8
102
Not enough data
Performance
9.1
151
Not enough data
9.4
156
Not enough data
8.5
148
Not enough data
9.0
148
Not enough data
Functionality
8.9
75
9.4
13
8.9
73
8.8
13
8.6
70
8.7
13
9.0
74
8.6
13
8.3
71
8.8
12
8.7
73
8.5
13
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
48
Not enough data
8.9
47
Not enough data
8.5
43
Not enough data
8.2
44
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.6
47
Not enough data
8.8
47
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
201
8.9
131
8.2
187
8.4
121
8.9
185
8.9
129
9.0
195
8.7
133
8.3
5
9.7
6
Administration
8.5
172
8.6
126
8.5
153
8.7
104
8.4
158
8.5
100
7.7
5
9.4
6
Analysis
8.3
182
8.5
114
8.6
198
8.5
131
Feature Not Available
8.3
99
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.0
5
Not enough data
7.7
5
Not enough data
Bug Reporting
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Not enough data
Bug Monitoring
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.5
38
8.7
27
8.3
38
8.4
25
8.8
42
9.0
34
Issue Resolution
8.8
42
9.1
34
8.7
41
8.9
32
8.4
42
8.7
33
Management
8.7
42
9.0
33
8.6
43
8.9
33
8.2
41
8.7
30
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
70
9.7
5
8.8
69
9.0
5
8.5
70
8.3
5
Monitoring and Management
8.8
63
7.3
5
8.9
69
6.7
5
9.3
69
7.7
5
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
56
10.0
5
8.8
57
10.0
5
9.1
55
10.0
5
8.2
52
9.7
5
Management
8.3
54
10.0
5
8.4
56
10.0
5
8.8
55
10.0
5
9.0
55
10.0
5
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
60
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
Analysis
8.4
58
|
Verified
Not enough data
8.3
57
|
Verified
Not enough data
8.5
58
|
Verified
Not enough data
8.2
58
|
Verified
Not enough data
8.5
62
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
Visualization
9.0
62
|
Verified
Not enough data
8.5
59
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
106
8.5
164
8.8
106
8.6
175
8.9
111
8.9
174
7.6
98
7.6
123
8.4
104
8.5
157
Response
8.7
108
8.5
169
8.6
108
8.4
165
8.1
106
8.1
154
Agentic AI - Application Performance Monitoring (APM)
6.3
8
7.0
10
6.7
8
8.0
10
6.5
8
7.3
10
6.7
8
7.3
10
6.7
8
7.2
10
Performance
8.6
107
8.3
139
8.1
107
8.4
154
Functionality
8.5
103
8.1
133
8.3
106
8.4
128
7.8
100
8.2
130
8.4
106
8.5
149
Alerts management
8.2
41
8.1
40
7.7
41
8.1
44
8.7
41
8.4
56
Monitoring
8.8
42
8.3
56
9.2
42
8.8
61
8.9
42
8.2
56
9.2
42
8.9
55
Automation
8.1
41
7.9
35
8.2
41
7.9
37
Analysis
8.3
43
8.2
54
8.3
41
8.1
45
8.5
42
8.6
60
8.3
41
8.5
41
Issue Resolution
8.1
42
8.5
52
8.0
42
7.6
44
8.6
41
8.2
46
Generative AI
6.2
10
8.7
10
Agentic AI - IT Alerting
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.5
46
8.8
7
8.1
48
8.6
7
6.8
40
7.9
7
7.7
40
8.3
6
Records
8.5
46
8.9
6
8.4
46
8.9
6
8.8
46
8.3
6
Management
8.9
47
9.4
6
8.2
44
8.6
6
8.4
41
8.6
6
Generative AI
6.7
6
8.3
5
6.7
5
8.3
5
Categories
Categories
Shared Categories
Dynatrace and IBM Instana are categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Incident Response, and Application Performance Monitoring (APM)
Unique Categories
Dynatrace is categorized as SAP Store, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, Log Analysis, Network Monitoring, and Bug Tracking
IBM Instana is categorized as Hardware Monitoring and Server Monitoring
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.3%
Insurance
9.0%
Banking
8.4%
Other
46.7%
Information Technology and Services
19.8%
Computer Software
10.4%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.6%
Other
51.7%
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
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