Compare Dynatrace and IBM Instana 
At a Glance
Market Segments
Enterprise (69.3% of reviews)
Mid-Market (42.2% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Starting at $18.00
Dynatrace
Star Rating
(1,360)4.5 out of 5
Market Segments
Enterprise (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansIBM Instana
Star Rating
(470)4.4 out of 5
Market Segments
Mid-Market (42.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynatrace excels in providing a comprehensive solution for enterprise monitoring, with users appreciating its ability to integrate multiple data sources into one platform. One user highlighted that "the ability to pull in so many different sources of information into one solution" is a significant advantage for organizations looking to streamline their monitoring processes.
- Users say that IBM Instana shines in its ease of use, particularly for complex environments. Reviewers have noted that its automatic discovery and dependency mapping features save considerable time compared to manual setups, making it a go-to choice for teams needing quick insights into their service connections.
- According to verified reviews, Dynatrace is praised for its robust alerting capabilities, with users noting that the system provides timely notifications that help in proactive issue resolution. One reviewer mentioned the "super useful" alerting features that enhance their operational efficiency.
- Reviewers mention that while Dynatrace has a slightly higher G2 Score in enterprise monitoring, IBM Instana's recent reviews reflect a strong user satisfaction in mid-market segments, indicating that it may be better suited for smaller to mid-sized organizations looking for effective monitoring solutions.
- Users highlight that Dynatrace's focus on new features and user-friendly design makes it easier for teams without extensive technical expertise to adopt the platform. This is particularly beneficial for organizations that want to minimize the learning curve associated with new software.
- G2 reviewers note that IBM Instana's real-time monitoring capabilities are a standout feature, with users appreciating how it allows them to quickly identify and resolve performance issues. One user emphasized the importance of "real-time insights" in maintaining application performance, showcasing Instana's effectiveness in dynamic environments.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Free Trial
Dynatrace
Free Trial is available
IBM Instana
Free Trial is available
Ratings
Meets Requirements
8.8
1,067
8.6
352
Ease of Use
8.3
1,077
8.6
366
Ease of Setup
8.4
669
8.8
204
Ease of Admin
8.2
624
8.4
129
Quality of Support
8.7
1,010
8.6
317
Has the product been a good partner in doing business?
8.7
621
8.5
129
Product Direction (% positive)
9.2
1,041
8.5
337
Features by Category
User Behavior
8.9
115
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
A/B Testing
8.5
100
|
Verified
Not enough data
8.1
75
Not enough data
8.7
109
|
Verified
Not enough data
8.2
74
Not enough data
Visitor Information
8.7
116
|
Verified
Not enough data
8.4
111
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
8.8
60
9.2
20
9.0
61
9.4
20
8.5
59
9.3
20
8.0
57
9.2
19
8.7
53
9.3
19
8.4
57
8.8
18
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.2
157
Not enough data
8.5
136
Not enough data
8.5
133
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.5
126
Not enough data
8.6
153
Not enough data
7.8
101
Not enough data
Performance
9.1
151
Not enough data
9.4
157
Not enough data
8.5
147
Not enough data
9.0
148
Not enough data
Functionality
8.9
75
9.4
13
8.9
73
8.8
13
8.6
70
8.7
13
9.0
73
8.6
13
8.3
70
8.8
12
8.7
72
8.5
13
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
47
Not enough data
8.9
46
Not enough data
8.5
42
Not enough data
8.2
43
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
46
Not enough data
8.8
46
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
202
8.9
131
8.3
188
8.4
121
8.9
184
8.9
129
9.0
196
8.7
133
Not enough data
9.7
6
Administration
8.5
171
8.6
126
8.5
153
8.7
104
8.4
157
8.5
100
Not enough data
9.4
6
Analysis
8.3
181
8.5
114
8.6
200
8.5
131
Feature Not Available
8.3
99
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Not enough data
Bug Monitoring
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
38
8.7
27
8.4
38
8.4
25
8.8
42
9.0
34
Issue Resolution
8.8
42
9.1
34
8.7
42
8.9
32
8.4
41
8.7
33
Management
8.6
43
9.0
33
8.7
43
8.9
33
8.2
41
8.7
30
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
69
9.7
6
8.9
69
9.2
6
8.5
69
8.6
6
Monitoring and Management
8.8
62
7.8
6
8.8
68
7.2
6
9.3
69
8.1
6
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
58
10.0
6
8.8
57
10.0
6
9.1
56
10.0
6
8.2
52
9.7
6
Management
8.3
55
10.0
6
8.3
58
10.0
6
8.8
55
10.0
6
9.0
56
10.0
6
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
59
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
8.1
55
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
Analysis
8.4
57
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.2
57
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
7.9
53
|
Verified
Not enough data
Visualization
9.0
61
|
Verified
Not enough data
8.5
58
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
108
8.5
165
8.7
110
8.7
178
9.0
119
8.9
180
7.6
102
7.6
125
8.5
110
8.5
161
Response
8.7
113
8.6
174
8.6
110
8.4
168
8.1
111
8.2
159
Agentic AI - Application Performance Monitoring (APM)
6.8
10
7.0
10
7.0
10
8.3
12
6.7
9
7.3
10
6.7
9
7.3
10
7.2
10
7.4
11
Performance
8.7
111
8.3
141
8.1
109
8.4
154
Functionality
8.5
105
8.1
133
8.3
108
8.4
131
7.8
103
8.2
130
8.5
112
8.5
153
Alerts management
8.2
41
8.1
40
7.8
41
8.1
44
8.7
41
8.4
56
Monitoring
8.8
42
8.3
56
9.2
42
8.8
61
8.9
42
8.2
56
9.2
42
8.9
55
Automation
8.2
41
7.9
35
8.3
41
7.9
37
Analysis
8.3
43
8.2
54
8.3
41
8.1
45
8.5
42
8.6
60
8.3
41
8.5
41
Issue Resolution
8.1
42
8.5
52
8.0
42
7.6
44
8.6
41
8.2
46
Generative AI
6.1
11
8.7
10
Agentic AI - IT Alerting
6.0
5
8.3
5
5.7
5
8.3
5
6.1
6
8.3
5
5.0
5
8.0
5
5.0
5
8.3
5
4.7
5
8.0
5
4.3
5
8.3
5
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
9.0
5
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.5
46
9.0
8
8.1
48
8.6
7
6.8
40
7.9
8
7.7
40
8.6
7
Records
8.5
46
9.0
7
8.4
46
9.0
7
8.8
46
8.3
6
Management
8.9
48
9.4
6
8.2
44
8.6
6
8.4
41
8.6
6
Generative AI
6.7
6
8.3
5
6.7
5
8.3
5
Categories
Categories
Shared Categories
Dynatrace and IBM Instana are categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Incident Response, and Application Performance Monitoring (APM)
Unique Categories
Dynatrace is categorized as Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, Log Analysis, Network Monitoring, and Bug Tracking
IBM Instana is categorized as Hardware Monitoring and Server Monitoring
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.2%
Insurance
8.9%
Banking
8.4%
Other
46.8%
Information Technology and Services
19.6%
Computer Software
10.9%
Financial Services
6.4%
Telecommunications
6.1%
Retail
5.4%
Other
51.5%
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Application Performance Monitoring (APM)?
2 Comments
TS
Application performance monitoring (APM) is the practice of tracking key software application performance metrics using monitoring software and telemetry...Read more
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