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IBM Concert Reviews (23)

Reviews

IBM Concert Reviews (23)

4.2
23 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the clear visibility and AI-driven insights provided by IBM Concert, which enhance system monitoring and incident resolution. The platform's ability to centralize data and automate risk remediation is highly valued, as it improves operational efficiency and reduces downtime. However, many note a common limitation in the learning curve for new users, suggesting that onboarding could be simplified.

Pros & Cons

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Rutik T.
RT
Software Engineer- (iOS)
Mid-Market (51-1000 emp.)
"Powerful Visibility, but Steep Learning Curve and Needs Better Onboarding"
What do you like best about IBM Concert?

What I like best about IBM Concert is its ability to provide end-to-end visibility across applications, dependencies, and potential risks in a single unified view. The AI-driven insights help prioritize issues based on impact, which makes it easier for teams to focus on what truly matters. I also appreciate how it integrates with existing DevOps and security tools, reducing manual effort and improving collaboration between development and operations teams. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

One area that could be improved is the learning curve for new users. While the platform is powerful, some of the advanced features and configurations can take time to fully understand. Additionally, expanding customization options for dashboards and reports would make it even more flexible for different team needs. More detailed documentation and onboarding guidance would also help teams adopt the tool more quickly. Review collected by and hosted on G2.com.

Kumar R U B.
KB
Frontend Developer | React.js, Next.js Redux, Framer, GSAP, R3F | Web Platforms
Mid-Market (51-1000 emp.)
"Unified Dashboard with Streamlined Prioritization"
What do you like best about IBM Concert?

I like that IBM Concert gives a single clear view of everything and highlights what needs attention first, saving time and confusion. I find the real-time visibility of project health and clear prioritization of risks in one place incredibly beneficial. I also like how it turns complex data into simple, actionable insights instead of just showing raw information. Real-time visibility helps me quickly understand the current health of projects without checking multiple tools, which saves time and reduces confusion. Clear prioritization helps me focus on the most critical risks or issues first, so I can take faster action and avoid bigger problems later. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

Sometimes the insights can feel a bit overwhelming at first, especially if there’s a lot of data flowing in from multiple tools. It could be improved with simpler customization options and more intuitive filtering, so teams can tailor the dashboard more easily to their specific needs. IBM Concert would be even better with more flexible dashboard customization, simpler advanced filtering with saved presets, better noise control for alerts, and a smoother drill-down experience to quickly reach root causes. Review collected by and hosted on G2.com.

Ayush K.
AK
Deployment and Operation Engineer
Mid-Market (51-1000 emp.)
"Streamlined Monitoring, But Needs UI Tweaks"
What do you like best about IBM Concert?

I like how IBM Concert brings everything together in one place and gives clear, actionable insights. It saves time, reduces confusion, and makes it easier to stay on top of issues without switching between multiple tools. The initial setup was fairly smooth, and although it took some time to understand all the features, the basic configuration was straightforward. I also appreciate how it allows me to monitor and manage application health and risks efficiently, giving me clear insights into issues and automating repetitive tasks. It helps me fix problems faster before they impact performance. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

Sometimes the interface feels a bit complex at first, especially for new users, so a simpler layout or better onboarding would help. Also, improving customization options and making some features more responsive would make the overall experience even better. The interface could be more user-friendly by simplifying navigation and reducing clutter on the main dashboard. Adding customizable widgets or drag-and-drop options would help users focus on what matters most to them. It would also be useful to have more flexible alert settings and easier ways to personalize reports based on specific needs. Review collected by and hosted on G2.com.

MD Ashraf Z.
MZ
Network Support Engineer
Mid-Market (51-1000 emp.)
"Streamlines IT Operations and Incident Management"
What do you like best about IBM Concert?

I really like how IBM Concert brings everything together in one place, making it easier to handle IT operations and NOC work. It helps me by gathering alerts and issues from different tools on one screen, which saves a lot of time and reduces the hassle of jumping between multiple tools. This is especially useful for tracking incidents and understanding root causes during outages. The root cause analysis feature is great, as it gives a clearer idea of where issues started, making troubleshooting faster and prioritizing tasks easier. It also helps in keeping systems running smoothly and makes busy NOC shifts less stressful and more manageable. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

One thing that could be better is the learning curve, it takes some time to get comfortable with all the features, especially for new users. The initial setup can also feel a bit complex depending on the environment. Sometimes the dashboards feel a little crowded, and I think the UI could be more intuitive. Better documentation or onboarding would also help. Review collected by and hosted on G2.com.

Ravichandra .
R
Mid-Market (51-1000 emp.)
"Centralized Operations with Enhanced Visibility"
What do you like best about IBM Concert?

I use IBM Concert as a centralized collaboration and workflow platform to streamline team communication and project coordination. It helps me manage tasks, track progress, and align cross-functional teams efficiently. The interface makes it easy to visualize project timelines and dependencies, while real-time updates ensure everyone stays on the same page. Integrated tools for messaging, document sharing, and status reporting have significantly improved our team productivity and reduced overhead in planning and execution. I like its ability to centralize operations and provide clear visibility across applications, infrastructure, and workflows. It simplifies collaboration, improves reliability through actionable insights, and helps teams proactively resolve issues before they impact users. Centralizing operations gives me a unified view of applications, infrastructure, and workflows, eliminating silos and improving decision-making speed. This end-to-end visibility helps proactively detect risks, resolve issues faster, and maintain higher reliability across systems. I use IBM Concert alongside tools like AWS, Kubernetes, Jenkins, and other monitoring solutions to unify insights across infrastructure, deployments, and application performance, which helps improve operational visibility and streamline incident response. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

While IBM Concert is powerful, the user interface can sometimes feel complex for new users, and initial setup or integrations may require a learning curve. Improving onboarding guidance and simplifying certain workflows would make the overall experience even smoother and more intuitive. Review collected by and hosted on G2.com.

Dev S.
DS
Network Security Engineer
Mid-Market (51-1000 emp.)
"Centralized IT Management with IBM Concert"
What do you like best about IBM Concert?

I use IBM Concert to manage and monitor my IT system and application, and it helps me solve system problems and performance issues quickly. I like how everything is in one place, with a clear and organized dashboard that is easy to understand. The alerts and quick action features are helpful, as they allow me and my team to see problems in real-time and fix them fast, reducing downtime. It saves time and reduces manual work, improving my team’s communication and productivity because everyone sees the same information and updates at the same time. Integrating IBM Concert with other tools helps connect information from different systems, making work easier without needing to switch between platforms. The clear instructions and helpful support make it easy to manage once set up. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

IBM Concert is very useful, but there are a few things that can be improved. Sometimes the interface feels a little complex, and it takes time to understand all the features. Some reports could also be simpler and clearer. If there were more easy guides or tutorials, it would help beginners learn faster. Overall, it is good, but it can be made more user-friendly. Review collected by and hosted on G2.com.

Patel H.
PH
Full-stack Developer
Mid-Market (51-1000 emp.)
"Proactive Security and Compliance with IBM Concert"
What do you like best about IBM Concert?

I like the AI-powered application, which observes and manages risks to help organizations secure using IBM WatsonX. I find IBM WatsonX valuable as it transforms IBM Concert from a simple monitoring tool into a proactive advisory platform by automating complex analysis and providing actionable, human-readable guidance. The initial setup of IBM Concert was pretty easy for me, especially with respect to the SaaS model, because it provides the quickest path to getting started as we can skip hardware procurement and software installation. I would highly recommend IBM Concert to a friend or colleague, giving it a scale of 9. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

There is a known limitation when defining applications from components; selecting more than 10 components (build artifacts or repositories) can result in errors. The current UI-based selection process struggles with scale. Enhancing the platform to support dynamic grouping (e.g., selecting all repositories with a specific tag like prod-service) would allow users to define large applications without manual, one-by-one selection. Infrastructure-as-Code (IaC) Integration: Instead of manual selection, allowing users to import application definitions directly from Terraform or CloudFormation would ensure the Concert inventory matches the actual deployed infrastructure automatically. Review collected by and hosted on G2.com.

Ashish K.
AK
Business Application Developer
Small-Business (50 or fewer emp.)
"Effortless Setup with AI-Driven Insights"
What do you like best about IBM Concert?

I really appreciate how IBM Concert is more informative and shares knowledge about the product. The AI-powered application resilience management platform helps organizations move towards more productive IT operations. I like the generative AI-driven automation platform because it streamlines the work process. The way topics are explained is something I really like about IBM Concert. It's designed to be simple, easy to set up, and very fast. The AI-driven insights make the platform ideal for quick development. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

When creating the API key from an OCP deployment, I have to modify the URL path of the IBM Concert host. The API key usage must be adjusted to include '/ibm/concert' for it to function. Review collected by and hosted on G2.com.

Vinay C.
VC
Software Engineer
Small-Business (50 or fewer emp.)
"AI-Driven Reliability, Smooth Setup"
What do you like best about IBM Concert?

I really like how IBM Concert helps in deployment work by detecting risky deployments and predicting what might fail in production, which saves us from potential issues. The integration with monitoring tools is also great because it allows us to constantly monitor our whole application, including both the front end and back end, which helps prevent any downtime. The auto-detection of issues and creation of smart alerts make the application more reliable. Additionally, the initial setup was smooth with most things already sorted, thanks to IBM Concert. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

I think the overall AI analysis could be a bit more detailed. It could take more context. I think the context is a little bit small. So you can improve that part. Review collected by and hosted on G2.com.

SS
Small-Business (50 or fewer emp.)
"AI-Driven Insights Enhance Operational Resilience"
What do you like best about IBM Concert?

I use IBM Concert for centralized IT operations management and incident resolution, which helps correlate alerts and identify root causes faster. One of its biggest advantages is the AI-driven insights that assist in prioritizing critical incidents and improve response times. The platform also offers clear visibility across infrastructure, applications, and services, which enhances collaboration between teams. Since implementing it, I've noticed improvements in incident management efficiency, reduced downtime, and better overall service reliability. IBM Concert becomes especially valuable because of how well it supports preparation and provides a strong operational environment for teams. Additionally, the very helpful tutorial made the initial setup easy. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert?

All good Review collected by and hosted on G2.com.

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