The G2 on Hubilo

Hubilo Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the intuitive and easy-to-use interface of Hubilo, enhancing their event planning experience significantly. (31 mentions)

Users commend Hubilo for its exceptional customer support, praising responsiveness and dedication from the team, especially CSMs like Jenny. (30 mentions)

Users find Hubilo's approachable platform and excellent customer support make hybrid events memorable and stress-free. (22 mentions)

Users commend Hubilo for its user-friendly interface and exceptional support, enhancing their event experiences significantly. (19 mentions)

Users appreciate the user-friendly interface and robust features of Hubilo, ensuring successful and engaging events. (17 mentions)

Users find poor usability challenging, often struggling with an unintuitive dashboard and buried settings menus. (9 mentions)

Users find that Hubilo needs improvement in user friendliness, as some features feel clunky and unintuitive. (8 mentions)

Users express concerns over missing features in Hubilo, limiting customization and third-party integrations. (7 mentions)

Users find difficult navigation in Hubilo, making event setup and presenter orientation challenging and frustrating. (5 mentions)

Users experienced limited accessibility, facing issues for speakers and browser dependency that hindered functionality. (5 mentions)

5 Pros or Advantages of Hubilo

1. Ease of Use

Users appreciate the intuitive and easy-to-use interface of Hubilo, enhancing their event planning experience significantly.

See 31 mentions

See Related User Reviews

Bethany W.

Mid-Market (51-1000 emp.)

5.0/5

"Flawless customer service from our CSM Jenny"

What do you like about Hubilo?

A great platform that is incredibly intuitive and easy to build out the event. Their help documentation is second to none - very thorough and detailed

Armaghan M.

Small-Business (50 or fewer emp.)

4.5/5

"Great customer service and user friendly platform"

What do you like about Hubilo?

Instant download of recordings, user friendly platform, great customer service support from Jenny and the team, providing instant help prior to the ev

2. Customer Support

Users commend Hubilo for its exceptional customer support, praising responsiveness and dedication from the team, especially CSMs like Jenny.

See 30 mentions

See Related User Reviews

Bethany W.

Mid-Market (51-1000 emp.)

5.0/5

"Flawless customer service from our CSM Jenny"

What do you like about Hubilo?

A great platform that is incredibly intuitive and easy to build out the event. Their help documentation is second to none - very thorough and detailed

Anupama T.

Mid-Market (51-1000 emp.)

4.5/5

"User experience at hubilo"

What do you like about Hubilo?

Vast product options are available at Hubilo. Keshav is brilliant with what he does and was very carefully with all the modification and requirements

3. Event Management

Users find Hubilo's approachable platform and excellent customer support make hybrid events memorable and stress-free.

See 22 mentions

See Related User Reviews

Bethany W.

Mid-Market (51-1000 emp.)

5.0/5

"Flawless customer service from our CSM Jenny"

What do you like about Hubilo?

A great platform that is incredibly intuitive and easy to build out the event. Their help documentation is second to none - very thorough and detailed

Armaghan M.

Small-Business (50 or fewer emp.)

4.5/5

"Great customer service and user friendly platform"

What do you like about Hubilo?

Instant download of recordings, user friendly platform, great customer service support from Jenny and the team, providing instant help prior to the ev

4. Experience

Users commend Hubilo for its user-friendly interface and exceptional support, enhancing their event experiences significantly.

See 19 mentions

See Related User Reviews

Erika B.

Small-Business (50 or fewer emp.)

5.0/5

"Hubilo was great, and the team was so attentive to our needs."

What do you like about Hubilo?

Hubilo is incredibly approachable and made our hybrid event very special for our out-of-town supporters.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Thanks to Hubilo, the virtual event was easy to organize and it was a great success."

What do you like about Hubilo?

It is user friendly, easy to customize, great user interface and an exceptional support team. Two events with Hubilo platform. Both of events hosted o

5. Features

Users appreciate the user-friendly interface and robust features of Hubilo, ensuring successful and engaging events.

See 17 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"A very smart 360° platform for hosting Webinar + The team is really supportive"

What do you like about Hubilo?

Has all the features you can think of and beyond when it comes to an all-in-one Webinar platform. Love their resourceful content and it's definitely n

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Marketing Assistant"

What do you like about Hubilo?

Smooth event management with great engagement features.

5 Cons or Disadvantages of Hubilo

1. Poor Usability

Users find poor usability challenging, often struggling with an unintuitive dashboard and buried settings menus.

See 9 mentions

See Related User Reviews

Himanshu C.

Enterprise (> 1000 emp.)

5.0/5

"Nice experience"

What do you dislike about Hubilo?

The interface could use some tweaks in terms of user friendliness.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Marketing Assistant"

What do you dislike about Hubilo?

Some features feel clunky and could be more intuitive.

2. Improvement Needed

Users find that Hubilo needs improvement in user friendliness, as some features feel clunky and unintuitive.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great webinar platform"

What do you dislike about Hubilo?

Takes a while to get used to the interface and host controls. AI features are cool, but could be improved.

Himanshu C.

Enterprise (> 1000 emp.)

5.0/5

"Nice experience"

What do you dislike about Hubilo?

The interface could use some tweaks in terms of user friendliness.

3. Missing Features

Users express concerns over missing features in Hubilo, limiting customization and third-party integrations.

See 7 mentions

See Related User Reviews

Shunkecia L.

Mid-Market (51-1000 emp.)

3.5/5

"Nifty Product - Could use more innovation"

What do you dislike about Hubilo?

- Very restricted on colors that we can use/the amount and control of colors - Email templates/emails cannot be duplicated and have to be rebuilt -

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use app"

What do you dislike about Hubilo?

limitation of 3rd party integration and type of survey /evaluation form built-in in the app

4. Difficult Navigation

Users find difficult navigation in Hubilo, making event setup and presenter orientation challenging and frustrating.

See 5 mentions

See Related User Reviews

Dee C.

Enterprise (> 1000 emp.)

4.5/5

"Wildly engaging platform. Produces a lot of excitement. Great for events."

What do you dislike about Hubilo?

The studio is sometimes difficult for presenters to figure out. It is different than Zoom, and more like a broadcast studio than a video call. I wish

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Very successful product, with a few shortcomings"

What do you dislike about Hubilo?

Setting up any event is sometimes a big challenge. The dashboard is unintuitive and important settings are buried deep in menus

5. Limited Accessibility

Users experienced limited accessibility, facing issues for speakers and browser dependency that hindered functionality.

See 5 mentions

See Related User Reviews

Katherine Denise S.

Small-Business (50 or fewer emp.)

4.5/5

"Great Support and Easy to Navigate"

What do you dislike about Hubilo?

There were still some issues for some of our speakers to enter the platform that was not resolved, but instead found a solution, where we ended up usi

Misty S.

Mid-Market (51-1000 emp.)

5.0/5

"Country Marketing Manager"

What do you dislike about Hubilo?

Technical Limitations: o Browser dependency (only Chrome works reliably).

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Rajiv C.

Global Demand Generation Manager

Mid-Market (51-1000 emp.)

3/6/2025

"Bit of a rocky experience - but overall solid platform with good new AI features."

4/5

What do you like best about Hubilo?

Really liked the interface, ease of use, and the experience as a host, panelist or audience member. The Customer Success team was also extremely helpful in onboarding and training. Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

The WYSIWYG builder was clunky. We were not able to quickly build a good landing page - and with Marketo forms - it was challenging to code the form with CSS to ensure it looked nice on the page.

The set up was a bit confusing at times - since we were used to a more robust platform like ON24. The integration with SFDC was easy - but the set up did cause an issue as it wasn't really clear before we did a LIVE webinar. Review collected by and hosted on G2.com.

What problems is Hubilo solving and how is that benefiting you?

It helps us in our webinar strategy and for us to achieve our pipeline goals and MQL goals. We are not using the tool currently so cannot say that it is currently benefiting us. But when we trialled Hubilo - the idea was to get a system that was easy to use, so we can quickly scale up our webinar strategy from 10 per year to 50+ per year. Review collected by and hosted on G2.com.

Amy S.

Communications Coordinator

Small-Business (50 or fewer emp.)

3/13/2025

"Powerful, User-friendly Events Platform with Great Graphics!"

4.5/5

What do you like best about Hubilo?

I have found Hubilo very easy to use to set up both webinars and conferences with multiple tracks. Our customer support via Slack has been reliable and comforting. And the ability to upload custom tiles, banners, ads, and backgrounds has allowed us to produce our most impressive event to date! Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

Something I would love Hubilo to be able to do is allow uploads of slide decks into the Streaming Studio. I believe Hubilo is already working on this feature, however. Review collected by and hosted on G2.com.

Susan K.

Director, Events and Trade Shows

Enterprise (> 1000 emp.)

3/14/2025

"Event App Review"

3/5

What do you like best about Hubilo?

The support the team provided in setting up the app was great. Willingness to take feedback and make changes to the app. It's easy to go in and make changes and send notification. Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

Our attendees didn't love the app, but that could be because it was new for them Receipt of notifications are tricky and easy to miss. Could be more sophisticated like some competing apps. Review collected by and hosted on G2.com.

Philippe B.

Product Marketing Manager

Enterprise (> 1000 emp.)

11/15/2024

"Ensure your success with HUBILO's reliability and scalability"

4.5/5

What do you like best about Hubilo?

We adopted HUBILO less than a year ago, and all of our local subsidiaries have been successfully using it to deliver their monthly webinars. HUBILO is an excellent platform, enabling attendees to access events without requiring specific downloads or installations.

Six months ago, we were delighted to use the HUBILO platform for our online, annual, two-day conference, which was a great success. Attendees from all over the world joined seamlessly, and the platform's robust capabilities allowed us to host multiple live sessions simultaneously without any issues. HUBILO’s reliability and scalability were instrumental in ensuring our success! Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

Would be great to have a unique URL link for a session which is part of a virtual event, but I know it's coming :-) Review collected by and hosted on G2.com.

Misty S.

Country Marketing Manager- North America

Mid-Market (51-1000 emp.)

12/12/2024

"Country Marketing Manager"

5/5

What do you like best about Hubilo?

Customization:

o White-label branding for seamless brand integration.

o Customizable email templates with automation.

o SEO optimization with Meta keywords and descriptions.

Engagement Tools:

o Interactive features like booths, leaderboards, surveys, and live Q&A.

o Multi-language support for a global audience.

o Attendee engagement tracking via robust analytics reports. Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

Technical Limitations:

o Browser dependency (only Chrome works reliably). Review collected by and hosted on G2.com.

Ashley H.

Digital Strategist

Small-Business (50 or fewer emp.)

3/16/2025

Guest users or non-business users of the software, not included in G2 scores.

"Zoom webinars are embarrassing when products like Hubilo exist"

5/5

What do you like best about Hubilo?

the layout and ease of use; any time people do a webinar, it usually feels high stakes for that individual and hubilo is so easy to use Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

the marketing is boring af (sorry that has nothing to do with the product) Review collected by and hosted on G2.com.

What problems is Hubilo solving and how is that benefiting you?

Creating an experience that doesn't feel like a webinar. They're a dime a dozen. I'd love to see stats on how many webinars are happening at any given moment; probably thousands. And honestly most of those go through zoom which is such a bland and almost triggering (lol) experience. I spend all day on zoom in meetings, I want to at least feel like I'm in a nicer "conference room" for a webinar or virtual event Review collected by and hosted on G2.com.

Genevieve B.

Manager of Communities

Enterprise (> 1000 emp.)

3/7/2025

"Switched to Hublio and never looking back"

5/5

What do you like best about Hubilo?

Hublio has everything you could need in an events platform. Smart analytics, built-in registration tracking, flexible layouts, engagement features, AI generated shareable content, convenient integrations. The list could go on and on. The bonus is it's all user-friendly. I taught myself to use every feature by just browsing through the platform. Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

The only part that can be a little challenging at times is building custom landing pages. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

3/7/2025

"A very smart 360° platform for hosting Webinar + The team is really supportive"

5/5

What do you like best about Hubilo?

Has all the features you can think of and beyond when it comes to an all-in-one Webinar platform. Love their resourceful content and it's definitely nurturing.

The team knows what exactly they are doing and are very professional to deal with. Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

Nothing as of now. Sometimes a few elements in the webinar pages might take a little time to load, but not a dealbreaker at all. Review collected by and hosted on G2.com.

Verified User in Research

Small-Business (50 or fewer emp.)

3/7/2025

"Easy to use, intuitive platform"

4/5

What do you like best about Hubilo?

The platform itself is very intuitive. It has many different features and customizations to make your online event successful. Any time we had difficulties, we were able to reach out to customer support and resolve them before our event. Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

Sometimes viewers want to turn on their cameras and mics and add to the conversations, but they've have gotten errors from the system and been unable to contribute. Review collected by and hosted on G2.com.

Katie C.

Marketing Technology and Demand Manager

Enterprise (> 1000 emp.)

10/15/2024

"Great webinar platform with helpful support team"

5/5

What do you like best about Hubilo?

Great support team that is very responsive, live stream looks nice. Review collected by and hosted on G2.com.

What do you dislike about Hubilo?

It is hard to find where things are and there are many pieces to set up a webinar, but once you get the process down it becomes easier. Review collected by and hosted on G2.com.