Homebase Reviews & Product Details

I like Homebase because of its ease of use. It's a very simple and intuitive system that makes creating schedules much easier, which saves me time. The setup was also super easy and smooth, which was a big plus for us. Review collected by and hosted on G2.com.

I think the group account settings in Homebase could be more involved. It would be great if there were notification alerts and maybe some weekly or monthly performance metrics. Also, I'd like the ability to apply settings across multiple properties and have reporting and analytics that show metrics across all properties in one summary instead of having to manage each property separately. Review collected by and hosted on G2.com.

I like that everything is all in one place with Homebase. I can message all of our colleagues and just managers easily, which keeps our team working cohesively throughout the day and evening. I love the ease of payroll, it makes the process so much quicker. The calendar function really helps with scheduling across different departments and areas, which is crucial for my restaurant and wine shop businesses. Homebase is very intuitive and easy to use; we recently switched from ADP and the transition was seamless. I also love the help function, it always provides the answers we need. The initial setup was very easy and intuitive, making it simple for my team to pick it up quickly. Review collected by and hosted on G2.com.

I think the one improvement could be the ability to schedule someone for a normal shift for an entire month. Right now, you have to copy each week individually, but we have some folks like myself that work every Monday, every single Friday, every single Saturday. So I would love to be able to just schedule myself for the entire month on those days. Also, with doing payroll, I own two companies, and both companies are in Homebase. We do payroll together because it's under one umbrella company. However, there's no easy way to see how much payroll is for one company versus how much is for the other. We have to do the manual math. So it would be great to be able to, for those of us that own multiple companies and use Homebase, be able to say, okay, this company, this is the total payroll for this pay period, and this company, this is the total payroll for this pay period, instead of having to do the manual math. Review collected by and hosted on G2.com.

I love the payroll feature in Homebase; it's great for handling taxes and everything related to payroll. The employee onboarding is good too, as it's easy to send documents like W-2s to new hires. Scheduling is another thing I like because I can easily schedule shifts and employees get notified through their phones and the app. It's pretty good and easy to use. Review collected by and hosted on G2.com.

I think it'd be nice if they had automatic payroll for free, but currently, you have to pay a fee for it. It would be better if it was either free or at least cheaper. Review collected by and hosted on G2.com.

Keeping up with pay and hours is harder to do on a spreadsheet, especially when I need to track everything accurately. Review collected by and hosted on G2.com.

It’s frustrating that I can’t change the overtime threshold from 40 hours unless I upgrade. Since I’m the only person in my office who tracks hours, I don’t need a $70/month plan just to adjust that setting. Review collected by and hosted on G2.com.

Employees can clock in where ever they are working for the day. And add notes if they missed a clock in so that I can update the time before running payroll. Review collected by and hosted on G2.com.

I wish you could have the timecards round to the nearest 5 or 15 minute increments - but show the actual time they clocked in as well. Review collected by and hosted on G2.com.

Love the features for scheduling. Employees have connection via the app and have the opportunity to trade schedules, put in their days off. I love how Homebase payroll is connected making payroll a breeze. Homebase greatly improves my workflow because I spend less time with scheduling and payroll. Navigating is smooth. Performance is fast and reliable. Pricing is a little high so my ROI isn't as good as I want it to be. I haven not seen any AI features so I am unable to review that side of Homebase. Support is not always easy to get and when you do, they dont always have a good answer for the issue. Review collected by and hosted on G2.com.

Pricing is a little high for what I get. I HATE that payroll has to be done 4 days before payday, and I don't like how the payroll cost is removed from my bank account 4 days before I pay my employees. This is a cash flow killer. There is NO GRACE if you miss your deadline (which is 4 days before actual payday). I missed my deadline because of an error caused by Homebase and yet I had to move my payday from Friday to the following Tuesday. That was crap for sure! I wish support was better and more helpful. Review collected by and hosted on G2.com.

I love that with Homebase, everything can be done under one roof, so I don't have to switch between different software. I also like that their customer service is top-notch and always responds promptly when needed. The usability of their app and online version is great, making things simpler for me as a business owner. Additionally, the initial setup was very easy because they transferred everything over. Review collected by and hosted on G2.com.

I think maybe having a bit more user access on the app on the phone to do some more things could be an improvement. I'm not sure specifically what, but expanding those capabilities would be nice. Review collected by and hosted on G2.com.

It is very user friendly from both sides, management and employees. There is very little training required to get new hires set up and it has many features that work well for our different needs across different concepts. The price is very fair, one of the most competitive out there. Review collected by and hosted on G2.com.

There are not many areas that we have issues with. The only negative that comes to mind is a recent issue with Support and Billing, it took multiple attempts to get an issue resolved and a credit for a mistake. Review collected by and hosted on G2.com.

I like having scheduling, time tracking, and team communication all in one place. It saves me from having to manage everything through separate text messages, and it makes it easier to keep track of who is working and share updates with the team. Review collected by and hosted on G2.com.

I don’t like that announcements can’t be deleted. Over time, that section gets cluttered with old or outdated posts, which makes it harder to find the information that still matters. Review collected by and hosted on G2.com.

I like how easy Homebase is to use across our two locations, and how much time it saves me. The copy-and-paste feature and AI scheduling help are especially useful when I’m scheduling both locations. When my crew has entered their availability, the process goes seamlessly and quickly, and I can rely on it instead of doing everything from my own knowledge. I also find the alerts helpful when someone doesn’t clock in or out. Homebase helps with time card errors and scheduling difficulties, and the setup was very easy and works well with our POS system. Review collected by and hosted on G2.com.

Whenever Homebase has a software update, I feel like it glitches, especially on my workers’ apps. Things start to go a little crazy for a month or two, so I wish they could troubleshoot the problems quicker. Review collected by and hosted on G2.com.