HOA Hub Reviews & Product Details

HOA Hub is HOA management software your whole community will actually use. As the world's first HOA Relationship Management (HRM) platform, it is purpose-built for self-managed communities. It organizes your board's work, keeps your association's books, and brings every resident into one place. Volunteers spend less time managing, and residents stay connected and informed. Started by a frustrated board member who wanted to help frustrated residents and board members, HOA Hub was designed to answer the questions that fill a board president's inbox, collect dues without chasing checks, keep the books without hiring anyone, tell residents exactly where their requests stand, and make community events easier to run. Running Your Community Store governing documents, meeting minutes, and community files in one library with AI-powered search. With EasyAsk, residents and new board members can ask a plain-language question about the CC&Rs and get an answer with a citation, instead of emailing the board president at 9pm. Requests arrive through custom forms with photo uploads, automatic board reminders, and a status residents can follow. Violations are documented with photo evidence, CC&R citations, resident responses, hearings, and compliance deadlines. Events support RSVPs, guests, capacity limits, waitlists, and reminders. Also included: a resident and vendor directory with activity history, surveys, email broadcasts with per-resident notification preferences, and a fully customizable public website for your community with an optional custom domain. Keeping Your Books HOA Hub includes real double-entry accounting built for associations, not small-business accounting adapted to fit one. Operating and reserve funds are first-class, with separate budgets, separate balances, and proper interfund transfers, so reserves stay genuinely separate instead of tagged. You get a general ledger with a customizable chart of accounts, manual and recurring journal entries, budgets, bank reconciliation, accounts payable, deposits and cash receipts, trial balance import for opening balances, and Excel exports of every report. Billing lives in the same system. Dues, assessments, late fees, credit memos, and returned payments post to the ledger automatically. Homeowners pay by card or ACH, and boards can record checks and cash by hand at no cost. There is no second program to buy, no sync to break, and no month-end re-keying. The point of all of it is that a volunteer treasurer can run the association's books directly. Closing the month should not eat a weekend, and keeping accurate books should not require hiring a bookkeeper. Finances Residents Can See Publish the Balance Sheet, Income Statement, Cash Flow, Trial Balance, and budget comparison to a resident-facing Finances page in one click. When homeowners can see where the money goes, transparency stops being an argument at the annual meeting. Knowledge That Survives Turnover Boards turn over. Treasurers turn over. Management companies turn over. In HOA Hub, documents, decisions, request history, and the books themselves stay with the community, so the next volunteer inherits a working system instead of a shoebox of files and a password. That makes the board easier to recruit for and much easier to hand off. Built for Both Sides Most HOA software focuses on the board. HOA Hub is built around HOA Relationship Management: the idea that every feature should serve the board and the residents at once. Tickets are not just an admin workflow, they are a direct line to the board. Documents are not just storage, they are answers residents can find on their own. Events are how neighbors meet. Published financials are how trust gets built. A well-run community is one where everyone is connected, informed, and engaged, and that two-sided design is what makes residents actually use the software the board paid for. Who It's For Self-managed communities where volunteers run the board and every dollar matters: single-family HOAs, condos, townhomes, POAs, co-ops, and neighborhood associations. HOA Hub also fits boards served by a management company that want direct control of their own communications, documents, and resident relationships. Getting Started Every feature is included on every plan. Pricing is based on the number of units in your community, not the number of users, so every resident and board member gets full access at no extra cost. Choose monthly or annual billing with no long-term contract. A guided setup walks your board through each step, and our team is here whenever you want a hand.