Hexnode UEM Features
Operating System (6)
Multi-Systems Support
Supports differing operating systems and mobile devices
Apple Support
Supports Apple devices
Android Support
Support Android devices
Multiple Mobile Operating System Support
Supports differing operating systems and mobile devices
Apple Support
Supports Apple devices
Android Support
Support Android devices
Management (15)
Applicatons Management
Centrally manages, configures, and oversees applications on employees' mobile devices
Applications Consolidation
Separates work apps and data from personal apps and data
Whitelist
Implements whitelist policy to easily and securely deploy recommended or required applications
Blacklist
Implements blacklist policy to block unwanted or suspicious applications
Usage Information
Offers visibility into employee mobile device activity
Applicatons Management
Centrally manages, configures, and oversees applications on employees' mobile devices
Applications Consolidation
Separates work apps and data from personal apps and data
Whitelist
Implements whitelist policy to easily and securely deploy recommended or required applications
Blacklist
Implements blacklist policy to block unwanted or suspicious applications
Usage Information
Offers visibility into employee mobile device activity
Device Enrollment
Registers employee-owned or company-distributed devices for IT access.
Device Configuration
Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc.
Device Compliance
Ensures that employee devices are compliant with business regulations and requirements.
Usage Information
Offers visibility into employee device activity.
Data Separation
Separates personal data on devices from business-specific data.
Security (15)
Remote Wipe
Enable the remote locking down and encryption of employee mobile devices
Security
Protects employee, company, and data from potential vulnerabilities or malware
Device Management
Unifies endpoint management of employee devices
Custom Alerts
Creates custom reports and alerts about existing or upcoming software licenses and security updates
Security
Protects employee, company, and data from potential vulnerabilities or malware
Endpoint Protection
Allows the IT team to oversee all possible endpoints in a single source of reference.
Patch Management
Automates the updating of security measures on enterprise devices.
Disaster Recovery
Provides cloud backup or disaster recovery solution to protect enterprise data and applications.
Service Management
Utilizes data to proactively identify and prioritize IT issues.
Workflow Management
Creates new or streamlines existing workflows to better handle IT support tickets and service.
Reporting and Alerts
Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more.
Endpoint Protection
Protects employee, company, and data from potential vulnerabilities or malware.
Remote Wiping
Remotely clears all data from compromised devices.
Data Encryption
Implements encryption standards to secure data both in transit and at rest.
Compliance
Provides compliance to multiple industry standards like HIPAA and GDPR.
Platform - Mobile Device Management (MDM) (1)
Regulation Compliant
Ensures that employees mobile devices are compliant with business regulations and requirements
Platform (8)
Regulation Compliant
Ensures that employees mobile devices are compliant with business regulations and requirements
Device Enrollment
Registers employee-owned or company-distributed mobile devices for IT access
Device Configuration
Configures mobile devices to seamlessly work with business-required applications, WiFi, VPN, etc.
Unified Communications Platform
Facilitates communication between users and administrators.
Remote Access
Allows end users to remotely access to company's IT database.
ITIL Policy Compliance
Helps organizations establish, implement, and adhere to ITIL regulation.
Asset Tracking
Tracks IT assets and financial data.
IT Knowledge Management
Integrates all IT service support functions for consistency and accuracy.
Analysis (1)
Threat Detection
Collects and curates data insight about the performance and health of a company's system.
Inventory Management - Remote Monitoring & Management (RMM) (3)
Device Management
Unifies endpoint management of employee devices
Asset Management
Maintains detailed records of network assets and their activity; detects new assets accessing the network
ITIL Policy Compliance
Supports implementation and adherence to ITIL processes and regulations
Monitoring and Management (5)
Remote Monitoring
Monitor IT asset activity remotely from an administrator terminal.
Asset Tracking
Tracks IT assets and financial data.
Application Deployment
Releases applications for access on desktop or mobile devices.
Patch Management
Automates the updating of security measures on enterprise devices.
Asset Tracking
Tracks IT assets including financial and lifecycle data.
IT Operations & Workflow - Remote Monitoring & Management (RMM) (1)
Workflow Management
Enables creation and optimization of workflows for IT support and service delivery
Service Management (3)
Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Service Management (Issue Prioritization)
Analyzes operational data to proactively identify and prioritize IT issues.
Ticketing
Provides tools for creating and managing support tickets across departments
Scope (2)
Endpoint Inclusiveness
Manages numerous endpoint types, including mobile, desktop, IoT, and wearable.
Multi-OS Support
Supports diverse operating systems across several endpoint types.
Monitoring (4)
Constant Monitoring
Monitors systems constantly in real-time.
Timely Alerts
Alerts users of incidents and issues as soon as they arise.
TIcket Accuracy
Generates accurate incident reports.
AI Monitoring
Utillizes AI to monitor and report on incidents in real-time.
Management Tools (3)
Ticket Assignment
Assigns tickets to relevant team members.
Standardization
Cultivates a standardized workflow for enhanced organization.
Lifecycle Visualization
Grants transparent overviews for the lifecycle of each incident.
Administration (6)
Screen Sharing
Provides screen sharing options to allow access to view or control real-time activities.
File Sharing
Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.
Session Recording
Provides the ability to record remote access and support sessions.
Unattended Remote Access
Provides remote access to computers at any time, without an end-user present.
Multi - Session Handling
Provides multiple technician support simultaneously.
Multi-Monitor Support
Allows users to switch between multiple end users’ monitors with a single click.
Maintenance (2)
Remote Reboot
Remotely wake, restart, and install applications on sleeping devices.
Remote Printing
Print files from remote computer onto the local printer, without having to transfer the file between computers.
Communication (4)
Text Chat
Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
VoIP
Provides voice over IP calling solutions.
Video Conference Call
Provides pre-session or in-session video call options to resolve issues.
Screen Annotations
Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.
Device Support (3)
Mobile Device Access
Allows mobile device access to provide support or connect to your computer from anywhere.
Multi-Platform Support
Provides support across iOS, Mac, Android, PC and other devices.
Cross-Platform
Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.
Performance (1)
Reporting
Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Mobile Device Management (MDM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise IT Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Incident Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise Mobility Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Remote Monitoring & Management (RMM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Unified Endpoint Management (UEM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Mobile Application Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





