[ Hexnode... Reviews ](https://www.g2.com/products/hexnode-uem/reviews) [ Hexnode... Reviews ](https://www.g2.com/products/hexnode-uem/reviews) # Hexnode UEM Features ##### ## Operating System (6) Multi-Systems Support Supports differing operating systems and mobile devices Apple Support Supports Apple devices Android Support Support Android devices Multiple Mobile Operating System Support Supports differing operating systems and mobile devices Apple Support Supports Apple devices Android Support Support Android devices Show More ##### ## Management (15) Applicatons Management Centrally manages, configures, and oversees applications on employees' mobile devices Applications Consolidation Separates work apps and data from personal apps and data Whitelist Implements whitelist policy to easily and securely deploy recommended or required applications Blacklist Implements blacklist policy to block unwanted or suspicious applications Usage Information Offers visibility into employee mobile device activity Applicatons Management Centrally manages, configures, and oversees applications on employees' mobile devices Applications Consolidation Separates work apps and data from personal apps and data Whitelist Implements whitelist policy to easily and securely deploy recommended or required applications Blacklist Implements blacklist policy to block unwanted or suspicious applications Usage Information Offers visibility into employee mobile device activity Device Enrollment Registers employee-owned or company-distributed devices for IT access. Device Configuration Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc. Device Compliance Ensures that employee devices are compliant with business regulations and requirements. Usage Information Offers visibility into employee device activity. Data Separation Separates personal data on devices from business-specific data. Show More ##### ## Security (15) Remote Wipe Enable the remote locking down and encryption of employee mobile devices Security Protects employee, company, and data from potential vulnerabilities or malware Device Management Unifies endpoint management of employee devices Custom Alerts Creates custom reports and alerts about existing or upcoming software licenses and security updates Security Protects employee, company, and data from potential vulnerabilities or malware Endpoint Protection Allows the IT team to oversee all possible endpoints in a single source of reference. Patch Management Automates the updating of security measures on enterprise devices. Disaster Recovery Provides cloud backup or disaster recovery solution to protect enterprise data and applications. Service Management Utilizes data to proactively identify and prioritize IT issues. Workflow Management Creates new or streamlines existing workflows to better handle IT support tickets and service. Reporting and Alerts Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more. Endpoint Protection Protects employee, company, and data from potential vulnerabilities or malware. Remote Wiping Remotely clears all data from compromised devices. Data Encryption Implements encryption standards to secure data both in transit and at rest. Compliance Provides compliance to multiple industry standards like HIPAA and GDPR. Show More ##### ## Platform - Mobile Device Management (MDM) (1) Regulation Compliant Ensures that employees mobile devices are compliant with business regulations and requirements Show More ##### ## Platform (8) Regulation Compliant Ensures that employees mobile devices are compliant with business regulations and requirements Device Enrollment Registers employee-owned or company-distributed mobile devices for IT access Device Configuration Configures mobile devices to seamlessly work with business-required applications, WiFi, VPN, etc. Unified Communications Platform Facilitates communication between users and administrators. Remote Access Allows end users to remotely access to company's IT database. ITIL Policy Compliance Helps organizations establish, implement, and adhere to ITIL regulation. Asset Tracking Tracks IT assets and financial data. IT Knowledge Management Integrates all IT service support functions for consistency and accuracy. Show More ##### ## Analysis (1) Threat Detection Collects and curates data insight about the performance and health of a company's system. Show More ##### ## Inventory Management - Remote Monitoring & Management (RMM) (3) Device Management Unifies endpoint management of employee devices Asset Management Maintains detailed records of network assets and their activity; detects new assets accessing the network ITIL Policy Compliance Supports implementation and adherence to ITIL processes and regulations Show More ##### ## Monitoring and Management (5) Remote Monitoring Monitor IT asset activity remotely from an administrator terminal. Asset Tracking Tracks IT assets and financial data. Application Deployment Releases applications for access on desktop or mobile devices. Patch Management Automates the updating of security measures on enterprise devices. Asset Tracking Tracks IT assets including financial and lifecycle data. Show More ##### ## IT Operations & Workflow - Remote Monitoring & Management (RMM) (1) Workflow Management Enables creation and optimization of workflows for IT support and service delivery Show More ##### ## Service Management (3) Remote Access Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. Service Management (Issue Prioritization) Analyzes operational data to proactively identify and prioritize IT issues. Ticketing Provides tools for creating and managing support tickets across departments Show More ##### ## Scope (2) Endpoint Inclusiveness Manages numerous endpoint types, including mobile, desktop, IoT, and wearable. Multi-OS Support Supports diverse operating systems across several endpoint types. Show More ##### ## Monitoring (4) Constant Monitoring Monitors systems constantly in real-time. Timely Alerts Alerts users of incidents and issues as soon as they arise. TIcket Accuracy Generates accurate incident reports. AI Monitoring Utillizes AI to monitor and report on incidents in real-time. Show More ##### ## Management Tools (3) Ticket Assignment Assigns tickets to relevant team members. Standardization Cultivates a standardized workflow for enhanced organization. Lifecycle Visualization Grants transparent overviews for the lifecycle of each incident. Show More ##### ## Administration (6) Screen Sharing Provides screen sharing options to allow access to view or control real-time activities. File Sharing Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. Session Recording Provides the ability to record remote access and support sessions. Unattended Remote Access Provides remote access to computers at any time, without an end-user present. Multi - Session Handling Provides multiple technician support simultaneously. Multi-Monitor Support Allows users to switch between multiple end users’ monitors with a single click. Show More ##### ## Maintenance (2) Remote Reboot Remotely wake, restart, and install applications on sleeping devices. Remote Printing Print files from remote computer onto the local printer, without having to transfer the file between computers. Show More ##### ## Communication (4) Text Chat Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. VoIP Provides voice over IP calling solutions. Video Conference Call Provides pre-session or in-session video call options to resolve issues. Screen Annotations Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. Show More ##### ## Device Support (3) Mobile Device Access Allows mobile device access to provide support or connect to your computer from anywhere. Multi-Platform Support Provides support across iOS, Mac, Android, PC and other devices. Cross-Platform Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. Show More ##### ## Performance (1) Reporting Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries. Show More ##### ## Generative AI (2) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - Mobile Device Management (MDM) (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Enterprise IT Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Incident Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Enterprise Mobility Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Remote Monitoring & Management (RMM) (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Unified Endpoint Management (UEM) (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Mobile Application Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") NinjaOne 4.7/5 (4,274) ](https://www.g2.com/products/ninjaone/reviews) [ ![Esper](https://images.g2crowd.com/uploads/product/hd_favicon/6750e8a979831ce0923bdbd95b2f6004/esper.svg "Esper") Esper 4.5/5 (233) ](https://www.g2.com/products/esper/reviews) [ ![Jamf](https://images.g2crowd.com/uploads/product/hd_favicon/3d262278064116bd2f8fe31b95829296/jamf.svg "Jamf") Jamf 4.7/5 (2,066) ](https://www.g2.com/products/jamf/reviews) [ View All Alternatives ](https://www.g2.com/products/hexnode-uem/competitors/alternatives) Hexnode UEM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e43cfd22b5bb74567ff9c66f45526567/scalefusion.png "Product Avatar Image") Scalefusion 4.7/5 (385) [ Compare Now ](https://www.g2.com/compare/hexnode-uem-vs-scalefusion) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fef3b1fdd410099a829ad5d30808e4ab/jamf.png "Product Avatar Image") Jamf 4.7/5 (2,200) [ Compare Now ](https://www.g2.com/compare/hexnode-uem-vs-jamf) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_13aba37ae908d9cf29a2452925257ccc/microsoft-intune-enterprise-application-management.jpeg "Product Avatar Image") Microsoft Intune Enterprise... 4.5/5 (267) [ Compare Now ](https://www.g2.com/compare/hexnode-uem-vs-microsoft-intune-enterprise-application-management) ##### Categories on G2 [ Remote Support ](https://www.g2.com/categories/remote-support)[ Mobile Device Management (MDM) ](https://www.g2.com/categories/mobile-device-management-mdm)[ Patch Management ](https://www.g2.com/categories/patch-management) [ Unified Endpoint Management (UEM) ](https://www.g2.com/categories/unified-endpoint-management-uem)[ Enterprise IT Management ](https://www.g2.com/categories/enterprise-it-management)[ Remote Monitoring & Management (RMM) ](https://www.g2.com/categories/remote-monitoring-management-rmm)[ Incident Management ](https://www.g2.com/categories/incident-management)[ Enterprise Mobility Management ](https://www.g2.com/categories/enterprise-mobility-management)[ Mobile Application Management ](https://www.g2.com/categories/mobile-application-management) Show More ##### Explore More [ Affordable voice recognition solution for small tech firms ](https://www.g2.com/discussions/affordable-voice-recognition-solution-for-small-tech-firms)[ Most reliable iPaaS solutions for medium-sized businesses ](https://www.g2.com/discussions/what-are-the-most-reliable-ipaas-solutions-for-medium-sized-businesses)[ What is the best remote desktop software for enterprise IT support? ](https://www.g2.com/discussions/what-is-the-best-remote-desktop-software-for-enterprise-it-support) [ What local listing management system offers real-time update tracking? ](https://www.g2.com/discussions/what-local-listing-management-system-offers-real-time-update-tracking)[ Best career management software for HR departments ](https://www.g2.com/discussions/which-is-the-best-career-management-software-for-hr-teams-looking-to-boost-employee-growth-and-retention)[ Pros and Cons Details ](https://www.g2.com/products/hexnode-uem/reviews?qs=pros-and-cons) Show More [ Affordable voice recognition solution for small tech firms ](https://www.g2.com/discussions/affordable-voice-recognition-solution-for-small-tech-firms)[ Most reliable iPaaS solutions for medium-sized businesses ](https://www.g2.com/discussions/what-are-the-most-reliable-ipaas-solutions-for-medium-sized-businesses)[ What is the best remote desktop software for enterprise IT support? ](https://www.g2.com/discussions/what-is-the-best-remote-desktop-software-for-enterprise-it-support) [ What local listing management system offers real-time update tracking? ](https://www.g2.com/discussions/what-local-listing-management-system-offers-real-time-update-tracking)[ Best career management software for HR departments ](https://www.g2.com/discussions/which-is-the-best-career-management-software-for-hr-teams-looking-to-boost-employee-growth-and-retention)[ Pros and Cons Details ](https://www.g2.com/products/hexnode-uem/reviews?qs=pros-and-cons)