# HeadQ Commerce Reviews **Vendor:** HeadQ **Category:** [Visual Product Customization Software](https://www.g2.com/categories/visual-product-customization) **Average Rating:** 4.8/5.0 **Total Reviews:** 3 ## About HeadQ Commerce HeadQ helps manufacturing companies and distributors sell complex products online — the way your customers actually want to buy. Your main products need more than an "add to cart" button. (Though we handle spare parts and consumables that way too.) Our platform combines Visual CPQ, Product Finder, and pricing tools so buyers can configure and price products themselves — while you stay in control of your products, business rules, and customer relationships. Most B2B ecommerce platforms weren't built for complexity. And most CPQ tools only work for sales reps. HeadQ fits your sales model instead of forcing you to fit ours. Self-service, sales-assisted, or a mix of both — you decide. ## HeadQ Commerce Pros & Cons **What users like:** - Users appreciate the **incredible customer support** from HeadQ Commerce, highlighting the team's responsiveness and flexibility. (2 reviews) - Users praise the **incredible responsiveness and flexibility** of HeadQ Commerce's customer support team, enhancing overall satisfaction. (2 reviews) - Users appreciate the **incredible responsiveness and flexibility** of HeadQ Commerce, enhancing their overall experience and satisfaction. (2 reviews) - Users value the **customer-centric data management** of HeadQ Commerce, enhancing sales and ensuring exceptional support. (1 reviews) - Users appreciate the **ease of use** of HeadQ Commerce, enjoying quick access to online shopping and support. (1 reviews) - Flexibility (1 reviews) - Intuitive (1 reviews) - Online Sales (1 reviews) ## HeadQ Commerce Reviews ### 1. A True Partner in Building Our Custom Configurator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about HeadQ Commerce?** What I like best about HeadQ Commerce is the team’s incredible responsiveness and flexibility. Mikko and Paavo truly listened to our needs and worked with us to tailor the configurator to fit our vision. The software is powerful, intuitive, and constantly improving—backed by a team that treats you like a partner, not just a client. **What do you dislike about HeadQ Commerce?** There’s honestly nothing we dislike. Any challenges we faced during setup were quickly addressed by the HeadQ team. Their commitment to support and continuous improvement makes the experience seamless. **What problems is HeadQ Commerce solving and how is that benefiting you?** HeadQ Commerce is solving the challenge of offering a complex, highly customizable product in a seamless, user-friendly way. Our trailers have dozens of options and configurations, and HeadQ enables customers to explore and personalize their build effortlessly. This has enhanced customer engagement, streamlined our sales process, and elevated the overall brand experience. ### 2. Excellent customer service, quick solutions to problems **Rating:** 5.0/5.0 stars **Reviewed by:** Sanna K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about HeadQ Commerce?** When developing the service, customers' needs are genuinely taken into account. We have also gained a valuable perspective on sales development with the help of data. The service is easy to use, and our customers have accepted the possibility of online shopping very well. The customer support has been amazing – I have answers in minutes. **What do you dislike about HeadQ Commerce?** We joined initially when the service was still being developed. Because of that, a few minor hiccups had to be resolved along the way, but overall, it has been a pleasure to be involved in developing such an intelligent platform. **What problems is HeadQ Commerce solving and how is that benefiting you?** Our busy customers want to buy services even at times when a human salesperson is not present, and they don't always want to talk to the salesperson about their purchase. Now it is possible for them to make a purchase decision right away, and not postpone it. ### 3. Webshop on top of Hubspot up and running in 3 days **Rating:** 4.5/5.0 stars **Reviewed by:** Samuli A. | Director of Digital Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about HeadQ Commerce?** Very easy to use, flexible, quick to set up & good co-operation with the team. **What do you dislike about HeadQ Commerce?** Product is still new and developing, so it's not perfect yet. But I think the team has focused on the most important parts to make it adaptable & usable already early on. **What problems is HeadQ Commerce solving and how is that benefiting you?** HeadQ allows our existing customers to make sales orders on their own without the traditional e-mail / phone hassle. - [View HeadQ Commerce pricing details and edition comparison](https://www.g2.com/products/headq-commerce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A58%3A42+-0500&secure%5Bsession_id%5D=16edd37f-8d6a-47e2-9fa7-be7983f596e0&secure%5Btoken%5D=eddfd16291a64763e2655143354ca655a00aad7d4212d354aeedbd8c3637250f&format=llm_user) ## HeadQ Commerce Features **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Configuration** - 3D Configurator - Real-time - Free-form **Administration** - Reporting - Cart Management - Shipping Information Collection **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Visualization** - 360 View - Interactive - Virtual Reality **Integrations** - Payment Gateway Integration - E-commerce Platform Integration - Email Integration **Quoting** - Grouping - Version Control - Quote Document Generation - Ordering - Contracts **Integration** - E-commerce - Websites - APIs **Cart Management** - Multi Cart - Products - Templates - Embed **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management - Document Management **Channels** - Mobile User Support - Channel Partner Support - eCommerce **Platform** - CRM Integration - Integration API - Internationalization - Scalability - Reporting and Dashboards - ERP Integration **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top HeadQ Commerce Alternatives - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - 4.0/5.0 (571 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (544 reviews) - [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) - 4.2/5.0 (474 reviews)