Gyde Reviews & Product Details

Gyde is one of the easiest tools I’ve used for creating process documentation and onboarding guides. The auto-capture feature is amazing — I just go through my workflow normally, and Gyde instantly turns everything into clean, step-by-step documentation with screenshots. Even teammates who aren’t very technical can use it without training. Review collected by and hosted on G2.com.

Nothing major, but a few small improvements would be nice:

A dark mode for long documentation sessions.

Occasionally, walkthrough prompts load slowly on heavier web apps.

Automatic scheduled analytics reports would be a useful addition.

A desktop app and more export options would be convenient. Review collected by and hosted on G2.com.

I appreciate how Gyde helps new joiners process steps with ease, making it simple for anyone unfamiliar with the system to navigate through the steps. I also like that if someone is stuck in the middle of a process or gets an error, Gyde automatically prompts them on where they can continue the journey. Review collected by and hosted on G2.com.

Gyde could be improved by building AI features that auto prompt the next step if a user stays on a step too long. Also, tracking user performance in the backend for insights into where users spend the most or least time would be helpful. Additionally, while the setup process is simple for Gyde Walkthrough, the process involving elements is a bit difficult and time-consuming. Review collected by and hosted on G2.com.

Gyde makes learning simple and engaging.

Gyde has a friendly user interface.

Gyde has multiple options for the User to navigate and understand.

The Voiceover makes the learning more engaging. Review collected by and hosted on G2.com.

As an Admin, I don’t dislike Gyde, but I do have some feedback and a few areas where it could be improved. Recording options should be enabled so we can record videos. Categories in Gyde currently can’t be deleted, and that should be possible. The Dashboard and Analytics could also be made more user-engaging and easier to work with. We should have an option to add dialects in the voice-over settings. Also, selecting elements can sometimes become a tedious task, so it would help to have an easier option for selecting classes and elements. Finally, a PDF download option should be provided so we can export walkthroughs and steps. Review collected by and hosted on G2.com.

I like Gyde because it provides real-time accurate solutions, which is particularly valuable for assisting our Field Executives with their login journey. The assist mode, which offers guidance for specific sections, stands out as especially good. The initial setup of Gyde was very easy. Review collected by and hosted on G2.com.

I find the linear mode of providing solutions problematic when Gyde fails if selectors are not found. This can definitely be improved. Review collected by and hosted on G2.com.

Was very easy to use and create a tutorial in minutes and not days. Review collected by and hosted on G2.com.

I didn't find anything at the moment I disliked. Review collected by and hosted on G2.com.