--- title: ServiceBridge Reviews meta_title: 'ServiceBridge Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ServiceBridge works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4 scale: '5' date_modified: '2026-10-23' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

ServiceBridge Reviews & Product Details

Profile Status

This profile is currently managed by ServiceBridge but has limited features.

Are you part of the ServiceBridge team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

ServiceBridge Reviews (4)

Reviews

ServiceBridge Reviews (4)

4.5
4 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Rolando F.
RF
Rolando F.
IT Technician
Small-Business (50 or fewer emp.)
"Easy Setup, Good Support, and Seamless QuickBooks Online Integration"
5/5
What do you like best about ServiceBridge?

The ease of use, fast setup, and quality of support. Its easy to use both for the back office and our technicians. It integrates easily with Quickbooks Online. There have been time where service is interrupted due to issues, but it is rare, and support usually is fast about resolving any issues. The pricing per user makes it the best option out there in relation to price/quality. Review collected by and hosted on G2.com.

What do you dislike about ServiceBridge?

They recently forced their own payment processor on us. So now we have to log into one portal for any clients who's payment method was saved before we switched payment processors. Its tedious and we simply did not like not having a choice in the matter. Support is only available from 9-5 Central Standard Time, there have been times where their server crashes after 5pm, and it doesn't get resolved until the next day, its very rare, but when it happens its very frustrating. Review collected by and hosted on G2.com.

Rolando F.
RF
Rolando F.
IT Support Tech
Mid-Market (51-1000 emp.)
"Service Bridge: Great Software"
4/5
What do you like best about ServiceBridge?

How everything is straightforward, set up was a breeze. The support team is great a helping with any issues that may arise, I love the tracking feature that lets us know what job each tech is on. It is our main software that we use on a daily basis and it is very rare to have issues. When issues do arise, support is easy to contact and very helpful. Review collected by and hosted on G2.com.

What do you dislike about ServiceBridge?

I dislike an update that automatically calculates sales tax. Quickbooks is integrated and however sometimes theres issues, and once something is is synched over to Quickbooks we need to edit in Quickbooks in order to make any corrections. Any edits in Service Bridge will not overwrite Quickbooks. Sometimes it can be time consuming. Review collected by and hosted on G2.com.

Nicole .
N
Nicole .
Small-Business (50 or fewer emp.)
"User-Friendly with Excellent Support"
5/5
What do you like best about ServiceBridge?

I love the support I get from ServiceBridge, and I also love how user-friendly it is. The initial setup was very easy, and the platform helps fix any issues I may come across in managing my service needs for estimates and work orders. Review collected by and hosted on G2.com.

What do you dislike about ServiceBridge?

The only issue that I had was one estimate was scheduled as a job and instead of it having as a team for our energy consultant it closed out as a truck and duplicated the amount for the month. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Streamlined Scheduling and Tech Tracking Made Easy"
4/5
What do you like best about ServiceBridge?

It makes scheduling and tracking techs much more streamlined. Review collected by and hosted on G2.com.

What do you dislike about ServiceBridge?

Unable to upload microsoft word documents to the documents tab on schedule Review collected by and hosted on G2.com.

There are not enough reviews of ServiceBridge for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Jotform Logo
Jotform
4.6
(5,784)
Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.
2
Autodesk Forma (formerly Autodesk Construction Cloud) Logo
Autodesk Forma (formerly Autodesk Construction Cloud)
4.4
(5,667)
Autodesk Forma (formerly Autodesk Construction Cloud) connects workflows, teams and data at every stage of construction to reduce risk, maximize efficiency, and increase profits. Built on a unified platform and common data environment, Autodesk Construction Cloud empowers general contractors, specialty trades, designers and owners to drive better business outcomes. Construction teams will have a comprehensive construction management platform with all data in one central location to simplify collaboration, proactively anticipate project changes and provide data-driven guidance for organizational improvement.
3
NetSuite Logo
NetSuite
4.1
(4,985)
NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond.
4
Connecteam Logo
Connecteam
4.6
(3,506)
Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.
5
Podium Logo
Podium
4.5
(2,155)
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
6
Quickbase Logo
Quickbase
4.5
(1,644)
Most software makes you change how you work to fit their system, which creates tons of manual workarounds and wasted time. Quickbase does the opposite—we adapt to how you already work. We are an AI platform that helps you connect your scattered data, automate your unique processes, and scale what makes your business different and competitive.
7
Salesforce Field Service and Operations Logo
Salesforce Field Service and Operations
4.3
(1,254)
Salesforce Field Service helps to improve mobile service operations and deliver faster, smarter, more personalized service from the phone to the field on one platform.
8
Verizon Connect Logo
Verizon Connect
3.8
(977)
Our GPS fleet tracking software helps you monitor your entire mobile workforce with easy-to-use dashboards, detailed maps and intuitive mobile apps. (formerly Fleetmatics)
9
Jobber Logo
Jobber
4.6
(530)
No-nonsense customer management, scheduling and invoicing software for field services.
10
Bluebeam Logo
Bluebeam
4.6
(495)
Bluebeam is the leading provider of digital productivity and collaboration solutions for industries that design and build our world. Trusted by over 3 million users in more than 160 countries, Bluebeam’s solutions empower professionals to make their mark, adapt to change, and deliver projects successfully. Revu is Bluebeam’s flagship product - a powerful, versatile, and easy-to-use desktop application helping professionals communicate clearly, collaborate effectively, and optimize PDF workflows. It increases teams’ productivity with discipline-specific and customizable markup tools, precise measurements set to drawing scale, real-time collaboration on a single source of truth, and process efficiency tools that streamline your workflows. Bluebeam Cloud helps keep projects moving no matter where contributors are. By extending Studio in Revu to your web browser or mobile device, Bluebeam Cloud lets you markup documents and collaborate on Studio Sessions and Projects from anywhere.
Show More
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.