---
title: GotLiveChat Reviews
meta_title: 'GotLiveChat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how GotLiveChat works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 10
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# GotLiveChat Reviews
**Vendor:** GotLiveChat  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 10
## About GotLiveChat
GotLiveChat offers live chat software and real-time monitoring for webmasters.




## GotLiveChat Reviews
  ### 1. Very Impresive Features of Got Live Chat.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Monu C. | Enovte, Luxury Goods & Jewelry, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2023

**What do you like best about GotLiveChat?**

I like overall this product. it has best integration part. it is best for live chat based customers. it is best for e-commerce industries. It's interface is easy to navigate. Support is also responsive provides a quick solution. It  has best customization facilities.

**What do you dislike about GotLiveChat?**

this product is overall good there is nothing such as dislike. this product has multiple chanels, customization, automation, and data tracking of customers

**What problems is GotLiveChat solving and how is that benefiting you?**

It is solving seller and buyer problems. those customers are unable to reach the experience center where they are using this features. They are getting products without spending his time in travel  or whatever.

  ### 2. Ease to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about GotLiveChat?**

it helps to connect with client more efficiently without making calls. Personalized interactions with clients aslo able to viewprevious interaction with client.

**What do you dislike about GotLiveChat?**

The tool gets hang which creates isue in chatting with client & at end up without resolving the issue.

**What problems is GotLiveChat solving and how is that benefiting you?**

It benefit agents to use the tool as we are able to resolve the queries of client quickly. Also helps to know the previous chat as well. Helps to take qucik decision & resolve on time.

  ### 3. golive chat review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about GotLiveChat?**

I really like that this has more options that typical chat

**What do you dislike about GotLiveChat?**

There's some training involved to know how to maneuever

**What problems is GotLiveChat solving and how is that benefiting you?**

Beining able to communicate with people around corporation


## GotLiveChat Discussions
  - [What is GotLiveChat used for?](https://www.g2.com/discussions/what-is-gotlivechat-used-for)

- [View GotLiveChat pricing details and edition comparison](https://www.g2.com/products/gotlivechat/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+09%3A08%3A48+-0500&secure%5Bsession_id%5D=eac525aa-ab66-45bf-9a9e-62a89ef80c5d&secure%5Btoken%5D=3979152ca01c4a0c8ebbd6376ba27147c6d62a3e7c64c412163f9864edf8b06a&format=llm_user)

## GotLiveChat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top GotLiveChat Alternatives
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