[ GlobalLink Reviews ](https://www.g2.com/products/globallink/reviews) [ GlobalLink Reviews ](https://www.g2.com/products/globallink/reviews) # GlobalLink Features ##### ## Algorithm (6) Part of Speech Tagging Gives user ability to parse text by parts of speech Summarization Provides user with a summary of inputted text Named Entity Recognition Gives user ability to parse text by named entities Sentiment Analysis Outputs the sentiment (positive or negative) of a given text Emotion Detection Provides user with emotion (e.g. sad, happy, etc.) of text Language Detection Detects language of a given text Show More ##### ## System (9) Data Ingestion & Wrangling Gives user ability to import a variety of data sources for immediate use Programming Language Support Supports programming languages such as Java, C, or Python. Supports front-end languages such as HTML, CSS, and JavaScript Drag and Drop Offers the ability for developers to drag and drop pieces of code or algorithms when building language models Pre-Built Algorithms Provides users with pre-built algorithms for simpler model development Customizable Models Allows user to build custom language models Programming Language Support Supports programming languages such as Java, C, or Python. Supports front-end languages such as HTML, CSS, and JavaScript Drag and Drop Offers the ability for developers to drag and drop pieces of code or algorithms when building language models Pre-Built Algorithms Provides users with pre-built algorithms for simpler model development Customizable Models Allows user to build custom language models Show More ##### ## Data Ingestion (3) Big Data Processing Processes large data sets Unstructed Data Processing Processes unstructured data Processing of Various File Types Gives user ability to upload or process various types of files Show More ##### ## Presentation (3) Report Creation Outputs fluent reports based on the inputted data Charts and Graphs Outputs easy to read charts and graphs based on the inputted data Tailored Content Grants ability to change generated content based on audience Show More ##### ## Collaboration (3) Term Management Provides a central hub for standard translations and guidelines to be shared by team members. Translation Tracking Maintains a history of all translation changes made to text. Workflow Management Provides tools to customize and manage the progression of translation projects. Show More ##### ## Automation (3) Translation Memory Stores preferred translations for terms and phrases and automatically uses them in future instances. Quality Checks Automatically checks translations against customizable translation standards. Continuous Translation Integrates with DevOps environments to support agile development by automating basic tasks. Show More ##### ## Translation Support (6) Automated Translation Automatically translatednew front-end web content as it's published. Workflows Provides workflows around translating front-end web content. Glossary Provides a glossary of frequently translated terms. Image Translation Translates text featured on images hosted on a website. Traffic Analysis Allows users to segment traffic by preferred language, user location, etc. Machine Translation Translate multiple types of language through AI technology Show More ##### ## Visitor Customization (5) Widgets Provides add-on widgets that allow website visitors to change their preferred language. Language-Based Domains Automatically changes a site's domain based on a site visitor's location or preferred language. Preferred Language Detection Automatically detects a website visitor's preferred language preferences. Personalized Content Personalizes web content based on information inferred by a website visitor's preferred language and location. Multi-Language Manage and support multiple languages Show More ##### ## Translation Options (9) Direct Text Translation Users can input text directly into a textbox to be translated. Document Translation Users can input a full document for translation. Real-time Translation Translations are available in real-time as text is being typed. Batch Translation Translations are available in batches for large documents or files. Auto-Detect Language Software can automatically detect which language is being input. Customer Service Focused Ability to automate real-time translation across digital support channels by integrating with CRM software and chat tools. Machine + Human Translation Provides the ability to combine the efficiency of augmented machine translation (MT) with the fluency of native-speaking editors (human translation). Image Translation Allows users to translate text from uploaded images. Collaborative Translation Allows multiple translators to contribute to a project simultaneously. Show More ##### ## Offering Type (4) Browser Application Software is available as a browser application. Downloadable Software Software is available as a downloadable application. Pay-Per-Use Users can pay per use of the software. Free Offering Software is available for free. Show More ##### ## Client Tools (17) Billing and Invoicing Allows users to bill and invoice clients from within the application. Client Portal Offering comes with a client-facing portal. Client Management Allows users to manage their client information within the application. Resource Management Allows users to manage their workforce and resources. Terminology Management Identifying and using specialized terms in the right context Document Management Store, manage, and track all electronic documents in a centralized location Deadline Management Specify or track the date/time a project, task, etc., is due for completion Workflow Management Create, design and manage workflows for repetitive tasks File Management Create, save, and store files Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Assignment Management Assign issues and tasks based on availability or required skills Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Memory Management Store and save retrievable data Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Order Management Manage and track customer orders for goods, investments, or any other purchases Show More ##### ## Translation Tools (6) Computer-Assisted Translation Offering comes with a built-in computer-assisted translation. Glossary Allows users to store glossaries for multiple languages. Access Controls/Permissions Define levels of authorization for access to specific files or systems Task Delegation Allows users to create and delegate tasks surrounding translation within the application. Comments and/or Mentions Allow users to comment and/or mention others for proofreading purposes. Quality Assurance Applications comes with built-in quality assurance testing. Show More ##### ## Translation Memory (2) Custom Translation Memory Product allows users to input their own translation memories. Built-in Translation Memory Product comes with its own pre-made translation memories. Show More ##### ## Machine Translation (2) Neural Machine Translation Leverages an artifical neural network to predict words, terms, and sentences. Statistical Machine Translation Leverages statisical machine translation which aggregates source texts and mimics the rules found within them. Show More ##### ## Voice (2) Dictation Provides dictation capabilities. Accuracy Gives the user a reliable and accurate transcription of the text. Show More ##### ## Transcription (14) Speaker Identification Identifies and differentiates between different speakers. Timecode Management Provides timestamps for the transcription and gives the user the ability to alter them. Closed Captioning Allows for transcription to be displayed as closed captioning for a video. Custom Dictionary Ability to add words or phrases to a custom dictionary for transcription. Full Text Search Search for specific words or phrases within a document or database Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Version Control Track revisions and updates made to files and navigate between different versions User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks File Management Create, save, and store files Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Storage Management Manage and store data in a database Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Video Management Store and manage online video content Document Management Store, manage, and track all electronic documents in a centralized location Show More ##### ## Editing (4) Collaboration Have the ability to share your project and grant collaborators access to comment or edit. Spell Check and Punctuation Provides spell checking and punctuation, such as commas, periods, and question marks. Synchronous Editing Translation Allows for the translation of the transcribed text. Show More ##### ## Integration (6) Data Security Gives the user a secure platform for transcription which does not scrape data or compromise user data. API Provides an API to port the transcription into external applications. Voice Files Supports uploading recorded voice data into the solution. Live Captioning Allows for the user to incorporate live transcription into video footage. Integrates With Existing Applications Integrates with existing applications to allow for seamless transcription of audio. Real-Time Data Receive data and information in real time Show More ##### ## Generative AI (12) AI Text Generation Allows users to generate text based on a text prompt. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. Generative AI Use AI to generate content in the form of text, images, videos, etc. Text Editing Edit text as needed AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Speech Simulates human-like speech from text inputs. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Deployment & Integration - Voice Recognition (7) Installation & setup Ease Provides a simple setup process with guided instructions for quick deployment Developer API & SDK Provides APIs and SDKs for integration into custom applications and workflows Software Integration Seamlessly integrates with productivity tools, cloud services, and enterprise applications Multi-Device Support Works across various platforms, including mobile, desktop, and IoT devices Multiple Format Support Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Video Support Supports various video file formats Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Performance Optimization - Voice Recognition (5) Accuracy in Noisy Settings Maintains high accuracy even in environments with significant background noise High-Volume Scalability Efficiently handles large amounts of voice data and multiple simultaneous users Environmental Noise Adaptation Utilizes noise reduction algorithms to enhance clarity in challenging environments Multilingual Voice Recognition Supports speech recognition for multiple languages and dialects Low-Latency Processing Delivers fast and accurate speech recognition with minimal delay Show More ##### ## Security & Compliance - Voice Recognition (3) Liveness Detection Ensures the voice input is from a real, live person rather than a recording, synthetic voice, or deepfake Regulatory Compliance Adheres to global data protection and privacy regulations Secure Communication Channels Encrypts voice data to ensure safe transmission and storage Show More ##### ## Advanced AI & Biometric Features - Voice Recognition (6) Voice-Based Authentication Utilizes AI-driven biometric voice recognition for secure and accurate user verification Machine Learning & Adaptive Speech Recognition Continuously improves accuracy by learning user speech patterns over time Speaker Differentiation Identifies and distinguishes between multiple speakers in a conversation using AI-powered voice analysis Sentiment & Tone Analysis Uses AI to analyze voice pitch and tone, detecting emotions and speaker intent for deeper insights Concatenated Speech Recorded words are combined to create answers for a computer/person to direct as a form of dialogue Speech-to-Text Analysis Analyze, correct, and monitor speech for transcriptions or recordings Show More ##### ## Agentic AI - Voice Recognition (2) Natural Language Interaction Engages in human-like conversation for task delegation Multi-Language Manage and support multiple languages Show More ##### ## Agentic AI - Machine Translation (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Translation Management (2) Multi-step Planning Ability to break down and plan multi-step processes Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Transcription (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Decision Making Makes informed choices based on available data and objectives Third-Party Integrations Set up connections to third-party platforms to improve business processes File Transfer Move files across different systems or networks Show More ##### ## Additional Functionality (158) Task Management Create, manage and track all task activities and progression Automated Text Generation Automatically generates text by applying artificial intelligence to user input Style Check Review the style of written or visual content Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Revision History Track what was updated, who made the changes, compare two revisions, and revert or perform another revision Translation Analytics Text Review Automatic examination of submitted content Data Security Protect sensitive data for digital privacy App Store Localization Optimize app store for specific language, keywords and terms that are pertinent to a particular geographic region Progress Tracking Reporting on how each user, task or process has advanced since its initiation Customizable User Interface Design, modify, and organize how content is displayed on a system interface Document Management Store, manage, and track all electronic documents in a centralized location Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Annotations Highlight content and/or make notations about parts of content Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving API Application programming interface that allows for integration with other systems/databases AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Translator Database Translation Management Manages translation of text and other digital assets For No-Code Development Build applications without the use of code Multiple Programming Languages Supported Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL Rich Text Editor Input different types of content and edit text formats, fonts, font sizes, and colors Terminology Management Identifying and using specialized terms in the right context Online Payments Accept and process online payment transactions Quality Assurance Systematic evaluation of various aspects of a project or service to prevent defects or issues Prompt Engineering Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models Third-Party Integrations Set up connections to third-party platforms to improve business processes Localization Automation Adapt content to display differently based on viewer location Customization Create labels for products that contain required information such as colors, sizes, dates, etc. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Workflow Management Create, design and manage workflows for repetitive tasks Translation Memory A database that stores sentences, paragraphs or segments of text that have been previously translated Price and Cost Calculations Calculate rule-based prices for a product/service Content Delivery Distributing content through various platforms or channels Preview Functionality Preview materials before finalizing projects Full Text Search Search for specific words or phrases within a document or database Phrase Analytics Identifies unique words and phrases that show up in a specific attribute Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Change Management Track and monitor efficient handling of all changes/transitions User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data String Translation Management Translation and management of static text elements on websites Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Call Transfer Transfers live calls to other agents Document Review Review and analyze existing information across documents API Application programming interface that allows for integration with other systems/databases Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Status Tracking Track the status over time for a request, process, asset, or transaction Audio Capture Record audio or import/upload audio files Automatic Transcription Use AI to convert voice into text automatically Call Reporting Track and report on all incoming and outgoing calls Full Text Search Search for specific words or phrases within a document or database Text Editing Edit text as needed Document Management Store, manage, and track all electronic documents in a centralized location Data Import/Export Import and export data to and from software applications Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Routing Sends voice calls to a specific queue based on predetermined criteria IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Call Scripting Provide agents with a typical response for common call subject matter Real-Time Data Receive data and information in real time Video Management Store and manage online video content Secure Data Storage Securely stores data to prevent data loss or breaches Generative AI Use AI to generate content in the form of text, images, videos, etc. Call Recording Record the audio of phone conversations for quality assurance purposes Customizable Macros Database of phrases that are frequently used or insinuated Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Automatic Formatting Automatically formats data in a predetermined way Automatic Call Distribution Distribute/route/connect calls Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Voice Mail Computer-based system that allows users to send and receive voice messages Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Part of Speech Tagging Categorize words in a text with a particular part of speech, depending on the definition of the word and its context. Natural Language Processing Process and analyze human language in text or audio form Customer Support Provide online support for your customers through live chat or help desk functionality Subtitles/Closed Captions Automatically create subtitles/closed captions Speech Recognition Train your system to interpret and transcribe voice messages Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Time Stamps Mark sentences, keywords, or phrases with specific time codes Custom Fonts Variable fonts or unique font pairings for designs Generative AI Use AI to generate content in the form of text, images, videos, etc. Caption Service Human service component to captioning software Media Upload Upload images, videos, and other types of media Text Overlay Create text to match video content Keyword Search Identify specific keywords in documents Full Text Extraction Pull information from scanning entire documents Multiple File Format Support Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. Speech-to-Text Analysis Analyze, correct, and monitor speech for transcriptions or recordings Preview Functionality Preview materials before finalizing projects AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Live Streaming Production Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews Timecoding Automatic recording of timestamps from audio/video files File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Historical Reporting Information, data and reports that are being tracked over time Call Recording Record the audio of phone conversations for quality assurance purposes Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Data Import/Export Import and export data to and from software applications IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Automatic Formatting Automatically formats data in a predetermined way Multiple Format Support Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Annotations Highlight content and/or make notations about parts of content Mobile Access Access software remotely via mobile devices Automatic Transcription Use AI to convert voice into text automatically Projections Estimate or forecast of a future scenario based on the study of present trends AI/Machine Learning Software program that continuously adjusts its behavior based on observed data For Manual Transcription For manual transcription Video Support Supports various video file formats Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Audio/video file upload Upload audio and video files Playback Controls Allow users to control playback options such as speed, pause, stop, play, etc. Chat Transcript Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions Define levels of authorization for access to specific files or systems Multimedia Support Supports various file formats Automatic Transcription Services For automatic transcription services Multi-Language Manage and support multiple languages On-Demand Recording Record the audio of phone conversations for quality assurance purposes Secure Data Storage Securely stores data to prevent data loss or breaches Lead Capture Automatically identify and save contact information of potential customers Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Spell Check For Websites Software is used for working on online pages Translator Database Commenting/Notes Leave comments and notes on documents for others to view Project Tracking Monitor the progress of projects from start to finish Website Integration Seamlessly integrates with 3rd party websites Quotes/Estimates Generate quotes or estimates for customers Third-Party Integrations Set up connections to third-party platforms to improve business processes For Software Projections Estimate or forecast of a future scenario based on the study of present trends Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Quality Control Ensure that quality requirements and standards are met across production processes Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Project Workflow Create, manage, or update project workflows. Built-In Database A system that allows access to a database structure without relying on an external program Multi-Language Manage and support multiple languages Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Localization Automation Adapt content to display differently based on viewer location Customizable Branding Add customized logos and colors to align with company branding Language Detection Identify different languages Historical Reporting Information, data and reports that are being tracked over time Translation Analytics Status Tracking Track the status over time for a request, process, asset, or transaction Version Control Track revisions and updates made to files and navigate between different versions Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Show More ## Top-Rated Alternatives [ ![Lokalise](https://images.g2crowd.com/uploads/product/hd_favicon/803d3bca8be3b9387ef8656841bddef9/lokalise.svg "Lokalise") Lokalise 4.7/5(760) ](https://www.g2.com/products/lokalise/reviews) [ ![Smartling](https://images.g2crowd.com/uploads/product/hd_favicon/ff2a4747e1e8210ead15fbc60743637d/smartling.jpg "Smartling") Smartling 4.4/5(709) ](https://www.g2.com/products/smartling/reviews) [ ![Phrase](https://images.g2crowd.com/uploads/product/hd_favicon/f37a91d6137db0c58c44a75d863aa97e/phrase-phrase.svg "Phrase") Phrase 4.5/5(1,309) ](https://www.g2.com/products/phrase-phrase/reviews) [ View All Alternatives ](https://www.g2.com/products/globallink/competitors/alternatives) GlobalLink Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_43f0fe76472b6a322f3a79a6a0a1b55c/smartling.png "Product Avatar Image") Smartling 4.4/5(709) [ Compare Now ](https://www.g2.com/compare/globallink-vs-smartling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_287fd9c2c920a925bfe1e08aa0ac6b29/lokalise.png "Product Avatar Image") Lokalise 4.7/5(760) [ Compare Now ](https://www.g2.com/compare/globallink-vs-lokalise) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da562f3eaf8b9fdc8c8e855d1ec3c057/motionpoint.png "Product Avatar Image") MotionPoint 4.6/5(27) [ Compare Now ](https://www.g2.com/compare/globallink-vs-motionpoint) ##### Categories on G2 [Transcription](https://www.g2.com/categories/transcription)[Translation Management](https://www.g2.com/categories/translation-management)[Machine Translation](https://www.g2.com/categories/machine-translation) [Transcription](https://www.g2.com/categories/transcription)[Translation Management](https://www.g2.com/categories/translation-management)[Machine Translation](https://www.g2.com/categories/machine-translation)[Computer-Assisted Translation](https://www.g2.com/categories/computer-assisted-translation)[Website Translation Tools](https://www.g2.com/categories/website-translation-tools)[Software Localization Tools](https://www.g2.com/categories/software-localization-tools)[Voice Recognition](https://www.g2.com/categories/voice-recognition)[Natural Language Generation (NLG)](https://www.g2.com/categories/natural-language-generation-nlg)[Natural Language Understanding (NLU)](https://www.g2.com/categories/natural-language-understanding-nlu) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated digital mortgage closing platforms for lenders reducing closing time from signature to funding?](https://www.g2.com/discussions/what-are-the-highest-rated-digital-mortgage-closing-platforms-for-lenders-reducing-closing-time-from-signature-to-funding)[Leading ipaas providers for app integrations](https://www.g2.com/discussions/what-are-the-leading-ipaas-providers-for-app-integrations)[Top e-merchandising platforms for multi-channel retail](https://www.g2.com/discussions/what-are-the-top-e-merchandising-platforms-for-multi-channel-retail) [Which secure data room services comply with legal regulations for document sharing?](https://www.g2.com/discussions/which-secure-data-room-services-comply-with-legal-regulations-for-document-sharing)[Which cloud edge security tools work best for a remote workforce where employees need fast but locked-down access to corporate resources from anywhere?](https://www.g2.com/discussions/which-cloud-edge-security-tools-work-best-for-a-remote-workforce-where-employees-need-fast-but-locked-down-access-to-corporate-resources-from-anywhere)[Pros and Cons Details](https://www.g2.com/products/globallink/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)