Global Database Risk Intelligence Features

Define credit limits per customer or by customer type.

Track the changes made to credit limits and the corresponding reasons.

Adjust credit limits manually or automatically (based on pre-defined threasholds).

Such as CreditSafe, Searches Group, Credit Assist, Experian, Equifax, and Dun & Bradstreet.

Ability to revoke credit limits temporarily or permananetly when the amount due by a customer exceeds a predefined amount.

Identify incomplete payments and track the rest of the amount due.

Track one to many and many to one relationships between invoices and payments.

Identify invoicing errors such as the wrong amount or due date, and make sure that customers pay the correct amount on time.

Apply payments to the right Accounts Receivables accounts for each customer.

Manage late payments by time buckets (30, 60, 90 days).

Workflows to manage and escalate disputed transactions.

Ability to communicate with customers using the best channel (ie SMS, online chat, and social media), message, and timing

Comprehensive view of customer details for collections agents.

Identify and flag customers that are more likely to pay late.

Calculate the total amount received during a time period and compare with the estimate.

Use KPIs to monitor the effiency of the collections department.

Ability to scale to any collections volume, at any time

Maximize engagement using live data, behavioral insights, sentiment analysis and payment history

Ability to identify and adjust to updated rules and regulations

Customers can use an online portal to submit information and documents required for collections.

Customers have online access to document such as copies of Invoices, proofs of delivery, and contracts.

Financial information can be imported from multiple sources such as spreadsheets, text files, or databases

Data from multiple systems can be centralized into a single repository

Financial data can be validated to avoid duplicates and errors

Administrators can define and manage the reporting structure and access rights to each report

Templates that can be used to create new reports without starting from scratch

Provide multiple types of reports such as point-in-time or snapshot reports, year over year, or time to date

Include most common financial KPIs such as gross and net profit margin, or working capital

Standard financial reports are provided out of the box

Ability to analyze financial statements such as income statement and balance sheet

Users can drill down to the detail level of each transaction or financial entry

Dashboards can be customized to display different types of data from various sources

Users can modify standard financial KPIs and metrics

Allow users to edit reports and to combine multiple reports

A dedicated portal for external users with limited access to the system

Monitors the financial performance of multiple entities

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Improves performance based on feedback and experience

Works across multiple software systems or databases

Makes informed choices based on available data and objectives