Glean Reviews & Product Details

Glean is an enterprise Work AI platform designed to connect, understand, and put to work all of a company’s knowledge by unifying data from across apps, documents, messages, and people. It's built around three main capabilities: Search, Assistant, and Agents. Glean Search provides powerful, hybrid search across the full breadth and depth of company data, leveraging a proprietary knowledge graph and semantic understanding to deliver highly relevant, personalized, and permissions-aware results. Glean Assistant acts as a personal AI copilot, enabling users to ask questions in natural language, generate content, analyze data, and take action directly within their existing workflow tools like Slack, Teams, Zoom, and more, always grounded in the enterprise's own knowledge base. Glean Agents go a step further by allowing teams to create and orchestrate intelligent, autonomous workflows: agents can automate multi-step business processes, connect to third-party systems, and execute actions at scale, all securely governed by enterprise controls. Together, these capabilities empower employees to find information, automate tasks, and amplify productivity—turning workplace knowledge into action across the organization.

Product Website

Seller

Glean

Discussions

Glean Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Product Description

Glean is the work assistant with intuition. It brings all your company’s knowledge together, so you can search for exactly what you need and discover the things you should know. Glean searches across all your company’s apps, understanding context, language, behavior, and relationships with others, to find personalized answers to your questions. It surfaces knowledge and makes connections with the people who can help—making it easier for you and your team to get big things done. Glean is easy to use and ready to go, right out of the box. Glean connects with all the apps you already use, takes <2 hours for initial setup, and doesn’t require any engineering talent or manual fine-tuning for implementation. And Glean has seamless workflow integration, whether you’re using Glean in the web app, new tab page, sidebar search, native search, or Slack commands.

Overview by

Jamie Pierce

Glean Integrations

(4)

Verified by Glean

Glean Media

Glean Demo - Search that works for today's teams.

Search across all your company's apps to find personalized answers instantly.

Search for any page, within native tools, or Slack.

Glean Demo - Discover the things you should know about.

Find insights you never knew existed and make connections with people who can help.

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Sahil J.

Enterprise (> 1000 emp.)

2/24/2023

"Glean is an amazing work search engine and has become my daily go-to for any & all queries!"

5/5

What do you like best about Glean?

Ability to search across various work platforms - especially JIRA, Confluence, Google Docs & Slack - helps improve dev-productivity & makes it easier & much quicker to solve development-related issues which others may have encountered earlier. Review collected by and hosted on G2.com.

What do you dislike about Glean?

Sometimes integrations with Firefox are a little difficult and some things tend to stop working - better testing across multiple browsers would be a good to have. Review collected by and hosted on G2.com.

Sean G.

Director, professional services

Enterprise (> 1000 emp.)

11/22/2022

"Get what you need when you need it"

4.5/5

What do you like best about Glean?

Easy one clock searching for anyone or anything related to my company. Incredibly valuable to search across all of our various document and data storage, as well as a variety of other internal tooling.

My favorite feature is just looking up my coworkers and learning about them from Glean. I also like the tenure feature, and use it often as a motivational piece for people who don't realize just how tenured they are compared to the company as a whole. Review collected by and hosted on G2.com.

What do you dislike about Glean?

It makes me login to often and that is annoying. It also sometimes ranks stuff very highly in search returns that I think should be irrelevant / bottom of the list. Review collected by and hosted on G2.com.

Alexis H.

Solutions Engineer

Enterprise (> 1000 emp.)

3/3/2023

"One-stop shop for all my company-related search!"

4.5/5

What do you like best about Glean?

It creates a specific space for my company-related material, whether it's customer-facing decks, technical resources, or internal resources for HR-related document. I frequent Glean as my first stop shop when I begin my research. Review collected by and hosted on G2.com.

What do you dislike about Glean?

I think the AI algorithm could be improved to get more similar matches for my search items. Sometimes, I find irrelevant material for my search item, and am having to filter it out. Review collected by and hosted on G2.com.

Jun Xian L.

Mid-Market (51-1000 emp.)

2/23/2023

"Google for Work"

5/5

What do you like best about Glean?

Any software developer knows how much you depend on Google to find answers to your questions from multiple sites - and Glean is the Google of your work. Being able to search internal Zendesk, Slack, Jira, Confluence from a single place makes this the go-to tool I use for answers every single day. Review collected by and hosted on G2.com.

What do you dislike about Glean?

Quoting doesn't always work properly, for some reason. Review collected by and hosted on G2.com.

Goutham V.

Enterprise (> 1000 emp.)

2/26/2023

"Great search engine to find what you want"

5/5

What do you like best about Glean?

I love Glean - it has a great UI, it's extremely fast & super accurate at finding what you need from a plethora of documents! I'd highly recommend it as an internal search engine!! Review collected by and hosted on G2.com.

What do you dislike about Glean?

I would love to customize my searches - sometimes, it ends up showing my own documents, when what I want is to search for others who have encountered similar problems as what I'm trying to solve. Review collected by and hosted on G2.com.

Ambareesh S.

Enterprise (> 1000 emp.)

3/1/2023

"One-stop solution for all my questions!"

5/5

What do you like best about Glean?

I can find answers to errors/issues/problems in the past from a single location rather than search over multiple sites like Slack/Confluence/Drive etc. Our company has even started using this as a verb - "Just Glean it". Documentation is easy to find and weighted (most relevant results come up top). I usually don't even have to go beyond the first ten results. Review collected by and hosted on G2.com.

What do you dislike about Glean?

It would also be great to have Glean show results from the codebase as well - we don't have a solution for that in our workplace. Review collected by and hosted on G2.com.

J.T. S.

Manager, Solutions Consulting

Enterprise (> 1000 emp.)

2/24/2023

"Glean is my work search engine"

5/5

What do you like best about Glean?

I absolutely love using Glean to search across all our different business applications. As a Solutions Consultant, finding the answer in an efficient way is half the job; Glean has made it MUCH easier to do that. Review collected by and hosted on G2.com.

What do you dislike about Glean?

I like the primary features, so I don't have many complaints. I think an easier way to collaborate with others to help them find the answers would be beneficial, though. Review collected by and hosted on G2.com.

Shallin P.

Enterprise (> 1000 emp.)

2/24/2023

"One stop shop for all internal resources"

5/5

What do you like best about Glean?

-Provides all available information from Kbs, Jira, slack, confluence, engineering documentation, and the most accurate results.

-Searching for information without Glean would be like searching for a needle in a haystack

-Saves a lot of time in finding accurate information from multiple resources

-Blazingly fast and a life saver at work Review collected by and hosted on G2.com.

What do you dislike about Glean?

-Everything about glean is great so far. I think incorporating an AI chatbot like chatGPT will be awesome. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

4/20/2023

"Easy to use"

4/5

What do you like best about Glean?

I can find all the information I need in one place. There is one source of truth where I can search for anything in my organization. Making it easy to use while saving me time. Review collected by and hosted on G2.com.

What do you dislike about Glean?

Sometimes when I open a new browser, it does not open to Glean; it opens just to chrome, even though I have glean installed. That would be my only complaint, everything else about it is great. Review collected by and hosted on G2.com.

Aishwarya S.

Solutions Engineer

Enterprise (> 1000 emp.)

3/2/2023

"Productivity Increased and Search made easier"

5/5

What do you like best about Glean?

Glean is very helpful during work everytime I need to search something my first step is to open Glean and most of the times, I get the required stuff within minutes without hoping here and there. This is because glean has made these searches so easy that I don't have to go and search multiple places individually. Really Time Saving. Review collected by and hosted on G2.com.

What do you dislike about Glean?

Nothing observed so far. If something comes up, I'll update here. Review collected by and hosted on G2.com.