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# Coveo vs Glean Comparison - What are their main differences?

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Pricing

**Coveo**
Free Trial

**$600.00** Other Per Month · Basic

**Glean**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Coveo**
$$$$$

**Glean**
Not enough reviews yet

Average Discount

**Coveo**
9%

**Glean**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Coveo** 6 months
Based on 100 responses

**Glean** 6 months
Based on 100 responses

Return on Investment

**Coveo** 6 months
Based on 100 responses

**Glean** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Coveo**

Search Efficiency (27)

Ease of Use (26)

Learning Curve (13)

Difficult Learning (11)

**Glean**

Easy to Use (53)

Workplace App Integrations (47)

Inaccurate AI Answers (22)

Slow Searches And Responses (16)

Integrations

**Coveo**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image")

Adobe

](https://www.g2.com/products/adobe-experience-manager/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a97b9f1db5fb047add69c0bdedf5939/amazon-simple-storage-service-s3.jpg "Product Avatar Image")

Amazon Simple Storage...

](https://www.g2.com/products/amazon-simple-storage-service-s3/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7a7981bee8c93a7a371751d0dddafac0/appdirect.jpg "Product Avatar Image")

AppDirect

](https://www.g2.com/products/appdirect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dbc216204b9197e5c0a1b6ac81e9b7e1/azure-devops-server.png "Product Avatar Image")

Azure DevOps Server

](https://www.g2.com/products/azure-devops-server/reviews)[
View all
](https://www.g2.com/products/coveo/integrations)

**Glean**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f65e03dad098005646f58fdebc87312/aha.png "Product Avatar Image")

Aha!

](https://www.g2.com/products/aha/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32e5646428b87130f528dd7ed8ffa67c/augment-code-by-harness.png "Product Avatar Image")

Augment Code by Harness

](https://www.g2.com/products/augment-code-by-harness/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image")

AWS Lambda

](https://www.g2.com/products/aws-lambda/reviews)[
View all
](https://www.g2.com/products/glean-technologies-glean/integrations)

Screenshots

**Coveo**
 ![Coveo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1810389/CCS-15773-Conversational-Search-Image-2.png)

**Glean**
 ![Glean screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1213572/01-Search-results.png)

**Ratings**
from reviews

Meets Requirements

**Coveo**

**8.5** /10

Based on 118 responses

**Glean**

**9.2** /10

Based on 140 responses

Ease of Use

**Coveo**

**8.0** /10

Based on 123 responses

**Glean**

**9.3** /10

Based on 268 responses

Ease of Setup

**Coveo**

**7.5** /10

Based on 77 responses

**Glean**

**8.5** /10

Based on 157 responses

Ease of Admin

**Coveo**

**8.1** /10

Based on 66 responses

**Glean**

**8.5** /10

Based on 19 responses

Quality of Support

**Coveo**

**8.8** /10

Based on 116 responses

**Glean**

**9.1** /10

Based on 90 responses

Has the product been a good partner in doing business?

**Coveo**

**8.8** /10

Based on 67 responses

**Glean**

**9.1** /10

Based on 19 responses

Product Direction (% positive)

**Coveo**

**8.3** /10

Based on 120 responses

**Glean**

**8.9** /10

Based on 131 responses

**Features**
ratings from reviews

Enterprise Search Software

**8.3** /10

Based on 48 responses

**8.6** /10

Based on 230 responses

E-Commerce Personalization

**8.5** /10

Based on 20 responses

Not enough data

Personalization Engines

**7.9** /10

Based on 14 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

E-Commerce Search

**9.1** /10

Based on 23 responses

Not enough data

AI Agents For Business Operations

Not enough data

**7.0** /10

Based on 24 responses

AI Agent Builders

Not enough data

**8.9** /10

Based on 31 responses

Enterprise AI Assistants

Not enough data

**9.6** /10

Based on 15 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
11.3%

Mid-Market(51-1000 emp.)
35.5%

Enterprise(\> 1000 emp.)
53.2%

Small-Business(50 or fewer emp.)
11.3%

Mid-Market(51-1000 emp.)
35.5%

Enterprise(\> 1000 emp.)
53.2%

Small-Business(50 or fewer emp.)
7.0%

Mid-Market(51-1000 emp.)
40.4%

Enterprise(\> 1000 emp.)
52.6%

Small-Business(50 or fewer emp.)
7.0%

Mid-Market(51-1000 emp.)
40.4%

Enterprise(\> 1000 emp.)
52.6%

**Reviewers' Industry**

[![Coveo](https://images.g2crowd.com/uploads/product/hd_favicon/f06135e6a842b9c170ecf3167f1ddd80/coveo.svg "Coveo")](https://www.g2.com/products/coveo/reviews)
Coveo

Retail
14.2%

Telecommunications
10.6%

Computer Software
10.6%

Information Technology and Services
8.5%

Financial Services
5.7%

Other
50.4%

[![Glean](https://images.g2crowd.com/uploads/product/hd_favicon/61fc2dd1b8055dd0dad4fac4cca7ad6e/glean-technologies-glean.svg "Glean")](https://www.g2.com/products/glean-technologies-glean/reviews)
Glean

Computer Software
35.3%

Information Technology and Services
23.1%

Financial Services
6.1%

Computer & Network Security
3.1%

Marketing and Advertising
2.7%

Other
29.8%

Alternatives

**Coveo Alternatives**

 ![Bloomreach](https://images.g2crowd.com/uploads/product/hd_favicon/acd3373828bc7684cdbada5df73826f4/bloomreach-bloomreach.svg "Bloomreach")

[
Bloomreach
](/products/bloomreach-bloomreach/reviews)

 ![Lucidworks Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/461570090aacaef70c28ec53779b18b0/lucidworks-fusion.svg "Lucidworks Fusion")

[
Lucidworks Fusion
](/products/lucidworks-fusion/reviews)

 ![Algolia](https://images.g2crowd.com/uploads/product/hd_favicon/879f5b5f5ad6000281c7c48f17d0e442/algolia.svg "Algolia")

[
Algolia
](/products/algolia/reviews)

 ![Elasticsearch](https://images.g2crowd.com/uploads/product/hd_favicon/e7602b1e1f7be279a08b2d0959fa2432/elastic-elasticsearch.svg "Elasticsearch")

[
Elasticsearch
](/products/elastic-elasticsearch/reviews)

**Glean Alternatives**

 ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg "Guru")

[
Guru
](/products/guru/reviews)

 ![Notion](https://images.g2crowd.com/uploads/product/hd_favicon/43bf53de40136acd6c0aed67eb459fcd/notion.svg "Notion")

[
Notion
](/products/notion/reviews)

 ![ServiceNow EmployeeWorks](https://images.g2crowd.com/uploads/product/hd_favicon/f619f7cb75105cae5ab835c59f1c582d/servicenow-employeeworks.svg "ServiceNow EmployeeWorks")

[
ServiceNow EmployeeWorks
](/products/servicenow-employeeworks/reviews)

 ![Kore.AI](https://images.g2crowd.com/uploads/product/hd_favicon/a393abea50ebeb1acd100fe66ba5af81/kore-ai.svg "Kore.AI")

[
Kore.AI
](/products/kore-ai/reviews)

## Coveo vs Glean FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Coveo vs Glean?

Glean stands out from Coveo with a higher G2 rating, stronger Ease of Setup and Quality of Support scores, and a more recent focus on ease of use and integrations.

| [Coveo](https://www.g2.com/products/coveo/reviews) | [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) |
| --- | --- |
| 4.3/5 (142 reviews) | 4.7/5 (169 reviews) |
| — | — |
| 7.6 | 8.9 |
| 8.8 | 9.2 |
| Search Efficiency (27 all-time mentions) | Ease of Use (5 all-time mentions) |

### How do the pricing models of Coveo and Glean compare?

Glean is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Coveo.

- **Coveo:** In recent reviews, several reviewers note that Coveo's pricing can be high for small to mid-sized organizations and mention challenges with its consumption-based pricing model.
- **Glean:** Reviewers describe Glean's pricing as high for small companies but generally see it as providing strong value, especially for organizations centralizing AI and search capabilities.
- **Switching reasons:** Some reviewers have switched away from Glean due to perceived lack of incremental value as LLMs improve and cite cost as a factor.

### What are the best alternatives to Coveo and Glean?

The top three alternatives to Coveo and Glean are Guru, Bloomreach, and Algolia.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Coveo](https://www.g2.com/products/coveo/reviews) | 4.3/5 (142 reviews) | — | Pricing can be high for small to mid-sized organizations | Search Efficiency (27 all-time mentions) |
| [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) | 4.7/5 (169 reviews) | — | Generally strong value, but high for small companies | Ease of Use (5 all-time mentions) |
| [Guru](https://www.g2.com/products/guru/reviews) | 4.7/5 (2322 reviews) | Mid-Market | — | Knowledge management and quick answers |
| [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) | 4.6/5 (777 reviews) | Mid-Market | — | Personalization and commerce search |
| [Algolia](https://www.g2.com/products/algolia/reviews) | 4.5/5 (453 reviews) | — | — | Fast, developer-friendly search |

### Which AI Search and Discovery Platforms features should I prioritize when comparing Coveo and Glean?

Buyers should prioritize Search Functionality, Ease of Use, Integrations, Analytics, and AI Features when comparing Coveo and Glean.

- **Search Functionality:** Coveo (19 all-time mentions), Glean (1 all-time mention)
- **Ease of Use:** Coveo (26 all-time mentions, 8.0 score), Glean (5 all-time mentions, 9.5 score)
- **Integrations:** Coveo (14 all-time mentions), Glean (1 all-time mention)
- **Analytics:** Coveo (18 all-time mentions), Glean (—)
- **AI Features:** Coveo (16 all-time mentions), Glean (—)

### What are the pros and cons of Coveo vs Glean?

Coveo's headline strength is search efficiency, while Glean's is ease of use.

- **Coveo strengths:** Search Efficiency (27 all-time mentions), Ease of Use (26), Search Functionality (19), Analytics (18), AI Features (16), Customization (15), Integrations (14), Personalization (13)
- **Coveo trade-offs:** Learning Curve (13 all-time mentions), pricing can be high for small to mid-sized organizations, initial setup and customization require technical expertise
- **Glean strengths:** Ease of Use (5 all-time mentions), Speed (5), Time-saving (4), Fast Search (2), Intuitive (2), Integrations (1), Collaboration (1)
- **Glean trade-offs:** Improvement Needed (3 all-time mentions), Search Functionality (2), Limited Customization (1), Slow Loading (1), high pricing for small companies

### Is Coveo or Glean better for small businesses?

Glean is better suited for small businesses, with reviewers highlighting its ease of use and onboarding.

- **Coveo:** Largest segment not specified; reviewers note Coveo's pricing can be high for small to mid-sized organizations and mention a steeper learning curve for smaller teams.
- **Glean:** Largest segment not specified; reviewers consistently praise Glean's ease of use, fast onboarding, and value for small teams, despite some concerns about pricing for very small companies.

### Which AI Search and Discovery Platforms platform has better integrations?

Glean is favored over Coveo for integrations, with reviewers citing broader and deeper integration support.

- **Coveo:** Integrates with Sitecore and Slack, each mentioned in recent reviews, with 4 all-time mentions for both.
- **Glean:** Integrates with Slack (65 all-time mentions), Confluence (33), and Jira (22), with reviewers frequently highlighting the breadth and utility of these integrations.

### How do Coveo and Glean compare on customer support?

Glean has a higher Quality of Support score than Coveo, with a 0.4-point advantage indicating a meaningful difference.

- **Coveo:** Reviewers describe support as knowledgeable and responsive, with 13 all-time mentions of customer support, but some note challenges with documentation and support response times.
- **Glean:** Reviewers consistently praise Glean's ongoing support, fast responses, and helpful onboarding, reflected in its 9.2 Quality of Support score.

### Which is easier to implement, Coveo or Glean?

Glean is easier to implement than Coveo, with a 1.3-point higher Ease of Setup score.

- **Coveo:** Reviewers note that setup can require technical expertise and has a learning curve, but also mention comprehensive documentation and support resources.
- **Glean:** Reviewers highlight straightforward onboarding, a user-friendly interface, and fast initial setup, with many citing ease of implementation as a key benefit.

### Which product has better Search?

Glean is rated higher than Coveo for Search, with reviewers emphasizing its speed and relevance across integrated sources.

- **Coveo:** Search Functionality (19 all-time mentions), Search Efficiency (27), Search Quality (14), 8.0 Ease of Use score
- **Glean:** Search Functionality (1 all-time mention), Fast Search (2), Speed (5), 9.5 Ease of Use score