# Gladia Reviews **Vendor:** Gladia **Category:** [Voice Recognition Software](https://www.g2.com/categories/voice-recognition) **Average Rating:** 4.8/5.0 **Total Reviews:** 23 ## About Gladia From async to live streaming, Gladia's API empowers your platform with accurate, multilingual speech-to-text and actionable insights. Over 300,000+ users and over 700+ enterprise customers, including Attention, Aircall, Circleback, Method Financial, Recall, and VEED.IO trust us to deliver fast and accurate transcriptions that can be easily scaled and integrated into existing tech stacks. With Gladia, you can accelerate your roadmap with top-tier models for speech recognition and analysis, with industry-leading performance. ## Gladia Pros & Cons **What users like:** - Users commend Gladia for its **high accuracy** in speech recognition across multiple languages in professional settings. (12 reviews) - Users commend Gladia for its **excellent multilingual transcription** , effortlessly handling diverse languages in customer support interactions. (10 reviews) - Users value the **easy integration and deployment** of Gladia’s API, enhancing productivity and workflow efficiency. (7 reviews) - Users are impressed by the **incredible speed** of Gladia, facilitating quick and accurate transcription in professional workflows. (7 reviews) - Users praise Gladia for its **excellent multilingual real-time transcription** and seamless integration into workflows. (7 reviews) - Users value the **real-time transcription** of Gladia, enhancing productivity with its speed, accuracy, and easy integration. (6 reviews) - Transcription Accuracy (6 reviews) - Users commend the **high-quality customer support** from Gladia, including direct access to the CTO and a responsive team. (5 reviews) - Ease of Use (5 reviews) - Integrations (5 reviews) **What users dislike:** - Users find Gladia's **high costs** challenging, especially when transcribing large volumes of audio, affecting overall value. (4 reviews) - Users find that Gladia has **improvement needed** in multilingual support, usage tracking, and occasional service reliability. (3 reviews) - Users find that **pricing issues** can diminish the benefits of Gladia, especially for large audio transcription volumes. (3 reviews) - Users experience **user interface issues** with Gladia, especially if they are not tech-savvy or due to poor navigation features. (3 reviews) - Users note the **missing features** in Gladia, particularly fewer integrations and lack of diarisation compared to competitors. (2 reviews) - Poor Transcription Accuracy (2 reviews) - Users note that **slow performance** and missing features hinder effective management and debugging on the portal. (2 reviews) - Users note that **accent recognition can struggle with heavy accents** , leading to occasional transcription inaccuracies needing corrections. (1 reviews) - Users report **accuracy issues** with Gladia, particularly when handling noisy audio or heavy accents, requiring corrections. (1 reviews) - Cost (1 reviews) ## Gladia Reviews ### 1. Best multilingual real-time transcription on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Yassine R. | Senior Full Stack Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Gladia?** - Excellent multilingual real-time transcription with smooth language switching - Superior accuracy on accented speech compared to competitors - Clean API, easy to integrate and deploy to production **What do you dislike about Gladia?** - The minimum "maximum duration without endpointing" is 5 seconds. For real-time dictation use cases, this makes the experience feel slightly slow. Competitors offer 4-second minimums, and that 1-second difference is noticeable in practice. **What problems is Gladia solving and how is that benefiting you?** I integrated Gladia into my production app for real-time voice input and it quickly became my go-to for multilingual transcription. My user base is international, many speak English plus German, French, Polish, etc., and frequently switch languages mid-dictation. Gladia handles this seamlessly. I tested it side-by-side against a prominent model without dropping names 😅 Gladia consistently outperformed, especially with accented English and language-switching scenarios. The accuracy is genuinely impressive. Bit slower than I hoped for but definitely not that bad. ### 2. Fast, Human-Like Transcriptions with Room for Multilingual Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Pratik S. | Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Gladia?** I truly appreciate how fast Gladia is; it's incredibly efficient in handling conversations that are rich in context, which is vital for our operations. The conversations feel natural and human-like rather than robotic or AI-generated, which is critical, especially in customer support where maintaining a calm and controlled interaction is paramount. Gladia's transcriptions cater well to multilingual requirements, thus significantly aiding our customer support in a complex multilingual setup. Moreover, seamlessly integrating Gladia into our existing pipelines and workflows has greatly enhanced our operations. The setup process was straightforward, and the user experience is intuitive, allowing for a smooth transition and familiarity for our team. Our decision to switch to Gladia was influenced by how our developers found it to be a better choice for our needs compared to other text-to-speech platforms like Eleven Labs. **What do you dislike about Gladia?** The offering from Gladia is relatively new, and while the overall experience has been great, we have encountered some issues in our pipelines. Additionally, while the multilingual feature works well for English translation, there is room for improvement in other languages. **What problems is Gladia solving and how is that benefiting you?** I use Gladia for real-time and asynchronous transcriptions, helping with complex multilingual customer support and automating workflows. It integrates seamlessly into our systems, offering a fast, human-like interaction that enhances our multilingual communications and customer experiences. ### 3. Powerful, Developer-Friendly ASR with Great Support, Minor Docs and Latency Issue **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmik V. | Associate Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Gladia?** Gladia is a powerful automatic speech recognition for developers, which has accuracy, end low latent c multilingual support. And also, its intelligence audio brings transcriptions just beyond the Ability as it is developer, friendly, and I use\n It around 4 to 5 times a day, and it's implemented is super easy and refined. The customer support is very friendly and its integration. It is very user-friendly too. This kind of software program I would definitely recommend to any of my friends **What do you dislike about Gladia?** Is API centric focus is designed for developers, but it is less begin and friendly. Non codes add the new player for a younger company. Should have full range of expertise certificate. No, it's actively working With minor documentation issues and sometimes the latency is ideal. In the Voicebox is not so smooth as well. **What problems is Gladia solving and how is that benefiting you?** It's solves many of my problem in real-time environments. I am very comfortable integrating into AP. I end the existing workflow, it's flexible ingenres, free tear end page, you go customer enterplay enterprise plans. Is it very convenient for any is scalable small-scale projects? Does developer friendly option enables me to make customer support very frequent? They were made a highly reactive. And helpful, also. ### 4. Accurate Fast and Developer Friendly Transcription API for Multilingual Audio **Rating:** 5.0/5.0 stars **Reviewed by:** Faes W. | Sales manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Gladia?** Gladia deliver real time highly accurate transcription with minimal latency, even accross multiple languages and ascents, The API is straightforward and well documented, Making integration into our internal tools quick and easy. The speech to text quality for meetings, support calls, and voice notes has been consistently impressive, The dashboard and usage analytics help us track performance easily, i use it weekly, **What do you dislike about Gladia?** The pricing model could be clearer for large volume enterprise use **What problems is Gladia solving and how is that benefiting you?** We needed a reliable way to convert audio conversation into searchable and analyzable text for internal reporting and complaince purposes. Gladia automate this process helping us save manual effort, improving meeting summaries, and ensure accurate documentation ### 5. Fast, Accurate Transcriptions with Easy API—Documentation Could Be Clearer **Rating:** 4.5/5.0 stars **Reviewed by:** Adam B. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Gladia?** The speed and accuracy of the transcriptions is really solid, especially with challenging audio. I also like how easy the API is to setup, it works nicely without too much fiddling. **What do you dislike about Gladia?** Some of the advanced features could use clearer documentation, it’s sometimes tricky figuring out the best settings. And pricing can add up if you proces a ton of audio. **What problems is Gladia solving and how is that benefiting you?** It takes care of repetitive manual transcription tasks so we can focus on reviewing and using the content instead of typing everything out. This saves a lot of time and makes our workflow much smoother especialy with longer recordings. ### 6. Blazing Fast Speech Recognition with Impressive Multilingual Accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Paul B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Gladia?** It's an incredible fast model. We are using the speech recognition model and it's unbelievably good for single or multi-language detection. We've integrated many models into our platform at Line 21, but Gladia is definitely in the top. **What do you dislike about Gladia?** It currently lacks diarisation, but I know it's in their roadmap. **What problems is Gladia solving and how is that benefiting you?** It is very good at multi-language detection. This is the main use case in our platform for Gladia. It's incredible they support some many languages in a code-switching context. And also does this super fast. ### 7. Does Gladia AI Delivers Accurate Transcriptions? **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed M. | Student, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Gladia?** Gladia AI impresses with its speed and transcription accuracy. The platform is extremely user-friendly—you simply upload an audio or video file, and within seconds, you receive a clear, well-organized transcript. I especially appreciate how easy it is to get started; there’s no need for a complicated setup or integrations. Additionally, I’ve noticed that if the transcription is incorrect at first, it often takes just a few seconds for the system to correct itself and provide the right result. **What do you dislike about Gladia?** I just wish there were more generous free usage limits **What problems is Gladia solving and how is that benefiting you?** Gladia AI helps automate transcription and note-taking, saving hours every week. It eliminates the need for manual typing. ### 8. Feature-Rich, Developer-Friendly, and Multilingual Powerhouse **Rating:** 3.5/5.0 stars **Reviewed by:** Neha J. | UX/UI Designer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Gladia?** Supports 100+ languages and is designed to handle on the fly language switching Developer friendly with easy integration. Good speed & accuracy per user reviews Features like built in summarisation, translation, entity extraction, timestamps and optional audio intelligence etc. **What do you dislike about Gladia?** Compared with Google Cloud / AWS / Microsoft, Gladia has fewer unique enterprise integrations.Independent benchmark coverage is smaller than for AssemblyAI / Deep gram / Google. A bit complicated vendor reliance & limiting customised needs. **What problems is Gladia solving and how is that benefiting you?** Gladia is an AI tool that quickly turns audio or video into text, translations, and summaries in many languages, is easy and affordable for developers. ### 9. Advanced Speech-to-Text with Impressive Accuracy and Real-Time Processing **Rating:** 4.0/5.0 stars **Reviewed by:** Prathmesh G. | security support engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Gladia?** Gladiator offers an advanced speech to test with features like high accuracy low latency support for languages and real time for processing developers to build applications **What do you dislike about Gladia?** Gladia struggles with transcription accuracy, and the costs can become quite high when dealing with large volumes. **What problems is Gladia solving and how is that benefiting you?** Gladia addresses the challenge of achieving both accuracy and efficiency when converting speech to text in complex, real-world situations. This is particularly valuable for businesses, as it delivers results that are not only fast but also highly accurate. ### 10. Flexible and Secure, But Initial Complexity **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos C. | Head of Projects & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Gladia?** Its Flexible, Modern and Global Language Support . Compare with AssemblyAI, much better in overall **What do you dislike about Gladia?** the costs ,While Gladia offers good prices for moderate volumes, the cost can outweigh the advantage if you have large volumes of audio to transcribe. **What problems is Gladia solving and how is that benefiting you?** THE Main thing was transforms unstructured audio into text and global reach, handeling multilangual ### 11. Easy-to-Use AI Tools **Rating:** 5.0/5.0 stars **Reviewed by:** andré P. | WEB DEVELOPER, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Gladia?** I like how simple it is to use for audio and speech processing. The platform makes tasks like transcription and voice analysis really straightforward. **What do you dislike about Gladia?** Sometimes the results aren’t 100% accurate, especially with noisy audio. Also, advanced features can take a bit of time to figure out. **What problems is Gladia solving and how is that benefiting you?** It helps save time on manual transcription and makes audio processing much easier. Using Gladia speeds up my workflow and improves efficiency. ### 12. In less than a day of dev work we were able to release a state-of-the-art speech-to-text engine! **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier G. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Gladia?** First of all, their S2T engine works great. We have tested it across many many languages (we work with commentators in pro sports around the world) and have found great accuracy even with custom fields such as team names, player names, etc. We have never come across any sort of hallucination. Extending translations is extremely easy with the API, which is by-the-way really well documented, with a direct link with the support team through slack. Pricing is also very competitive. **What do you dislike about Gladia?** Not much to say in this section! In the future I'd love to have a search-engine inside Gladia, so that we don't need to manage that internally :D **What problems is Gladia solving and how is that benefiting you?** We are a media platform made for professional sport teams, leagues and federations. We use the result of speech-to-text from Gladia to further index and classify content automatically. We also allow users to clip footage burning subtitles in automatically. ### 13. An incredibly efficient and user-friendly transcription tool **Rating:** 4.5/5.0 stars **Reviewed by:** Mathieu F. | Dev Ops, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Gladia?** Gladia stands out as one of the best transcription tools on the market. Its ease of use makes it accessible even for beginners, and the comprehensive documentation provides clear guidance. The tool excels in speed, rich features, and overall user experience, making transcription tasks smooth and efficient. **What do you dislike about Gladia?** So far, I haven't encountered any significant downsides. However, continuous updates with new features could further enhance the platform's value. **What problems is Gladia solving and how is that benefiting you?** Gladia effectively solves the issue of transcription inaccuracies, especially hallucinations, without requiring any pre-processing of audio. I use it to transcribe calls from our VOIP solution, and it delivers fast, reliable, and accurate results. Additionally, its speed and excellent price-to-performance ratio make it one of the best solutions on the market for handling large volumes of audio data efficiently. ### 14. A reliable EU-based solution for transcription powered by AI **Rating:** 5.0/5.0 stars **Reviewed by:** Robin L. | Co-fondateur & CPO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Gladia?** - It's based in EU so it fits our GDPR compliance requirements - The team is very reactive and helpful - The product works great - They're improving the product continuously **What do you dislike about Gladia?** It's still a relatively new product. However as per our experience, they've had great reliability **What problems is Gladia solving and how is that benefiting you?** As a video conferencing software, Gladia powers some key accessibility features like automatic transcription and some AI features like automatic summaries. ### 15. Gladia is the kind of company we love to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre B. | Deputy Manager CTO, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Gladia?** - Their product is the best that can be found on the market. - Their state of mind: they are very innovative and listen to their customer needs to always provide feature before we ask for them. **What do you dislike about Gladia?** - The back office of their solution lacks monitoring features (even if you can retrieve anything from their API). **What problems is Gladia solving and how is that benefiting you?** We are transcribing call recordings that we display in our internal app our Quality Department Agents are using to review our Sales Agents work. These transcription are also used to perform automatic script verification using arithmetic validation or by prompting LLMs about some parts of the transcription. ### 16. Solid Speech to text API service **Rating:** 5.0/5.0 stars **Reviewed by:** Ankur D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Gladia?** API is simple to get up and running. The team is supportive on slack. **What do you dislike about Gladia?** The online portal for managing or debugging lacks some features like searching by link. Also resposne times are a bit slower than others. **What problems is Gladia solving and how is that benefiting you?** We use Gladia for their speech to text API. ### 17. Great team and great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Gladia?** The system is very affordable, a great tool and the team is very reactive when needed. **What do you dislike about Gladia?** If you are not tech-savvy, you might have some issues using it the first time... **What problems is Gladia solving and how is that benefiting you?** Creating transcripts for my tool. ### 18. Super Accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Gladia?** Their transcription quality is the best for many languages. Their support is high quality; you can even contact their CTO, etc. It made a difference for our services. Their documentation is clear and easy to integrate, and implement. **What do you dislike about Gladia?** When you have a high volume, it is difficult to track your usage/transcription. Refactoring is needed here. Not rare, but sometimes they have service downtimes. **What problems is Gladia solving and how is that benefiting you?** Speech Transcription ### 19. The best speech to text out there **Rating:** 5.0/5.0 stars **Reviewed by:** Anis B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Gladia?** Reliable, accurate, and all languages. Supports all our clients. **What do you dislike about Gladia?** Nothing, really. It's been very reliable and accurate. **What problems is Gladia solving and how is that benefiting you?** It helps us transcribe conversations in any language, that we can then send to the LLMs ### 20. Accurate ASR for seamless downstream tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Gladia?** Gladia delivers precise speech-to-text transcriptions with reliable timestamps, making it perfect for downstream tasks. It saves time and ensures smooth integration into our workflows. **What do you dislike about Gladia?** Honestly, I haven’t encountered any downsides so far. The service works seamlessly and fits perfectly into my workflow for downstream tasks. **What problems is Gladia solving and how is that benefiting you?** Gladia solves the challenge of accurately transcribing speech to text with precise timestamps. It is usful for our downstream tasks, e.g. captioning, translation. ### 21. Preferred vendor for speech-to-text speed & accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Gladia?** Gladia provides a highly accurate real-time speech-to-text solution for high volumes of support and service calls. Latency is low and accuracy high, even for numericals. We've appreciated the quality of support across pre-processing, post-processing, and model optimization. **What do you dislike about Gladia?** Nothing of note. We've appreciated their expertise and customized support. **What problems is Gladia solving and how is that benefiting you?** Method uses Gladia for a highly accurate real-time speech-to-text transcription services within our system. ### 22. Performances at the level of English! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Gladia?** Very easy to integrate, always responsive and attentive support, and top performance in French. **What do you dislike about Gladia?** a document not always up to date, a live transcript not great on the phone, a custom vocabulary not respected enough **What problems is Gladia solving and how is that benefiting you?** a performance in French at the level of English ### 23. Gladia is a top player for speech to text **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Gladia?** Transcription in 120 languages is outsdanding **What do you dislike about Gladia?** still working on being the best for diarization **What problems is Gladia solving and how is that benefiting you?** Multi lingual speech to text - [View Gladia pricing details and edition comparison](https://www.g2.com/products/gladia/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A06%3A08+-0500&secure%5Bsession_id%5D=89d818ce-33a1-4dd0-ab46-cae7a9590131&secure%5Btoken%5D=afa7d19865531839d86ff85723b35f3061e21851ea7fbcd3c7433acda45c9e8e&format=llm_user) ## Gladia Integrations - [Speechmatics](https://www.g2.com/products/speechmatics/reviews) ## Gladia Features **Voice** - Dictation - Accuracy **Deployment & Integration - Voice Recognition** - Installation & setup Ease - Developer API & SDK - Software Integration - Multi-Device Support **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Performance Optimization - Voice Recognition** - Accuracy in Noisy Settings - High-Volume Scalability - Environmental Noise Adaptation - Multilingual Voice Recognition - Low-Latency Processing **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Security & Compliance - Voice Recognition** - Liveness Detection - Regulatory Compliance - Secure Communication Channels **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Advanced AI & Biometric Features - Voice Recognition** - Voice-Based Authentication - Machine Learning & Adaptive Speech Recognition - Speaker Differentiation - Sentiment & Tone Analysis **Agentic AI - Voice Recognition** - Natural Language Interaction **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Gladia Alternatives - [Deepgram](https://www.g2.com/products/deepgram/reviews) - 4.6/5.0 (436 reviews) - [Rev](https://www.g2.com/products/rev/reviews) - 4.7/5.0 (590 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (481 reviews)