Glaass Pro Reviews & Product Details

Being able to link cases together makes creating / finding QA very streamlined and simple. This also helps keep it as a "one source of truth" by having all relevant documentation in one location that can be easily accessed.

The team at GLAASS are very helpful and always willing to lend a hand whenever we have questions - this is a great aspect!

While I find there to be a small learning curve, it is relatively straightforward and simple to learn how to use / navigate all the features. Our people on the ground find it easy to use and this is a massive bonus in this industry so they are not getting stuck with technical issues. This means less time spent on figuring out how to use the software and more time gathering essential data.

The analytics are an amazing tool to get a high level overview of key aspects, which helps streamline reporting and provides useful figures/charts. Review collected by and hosted on G2.com.

For some aspects, it would be much simpler to have simple PDF's or other documents as opposed to the text-based style. This is largely due to the ease and familiarity of reading documents, and for formatting purposes - much of the details in reports are lost when using text boxes instead of formatted reports.

I think the notifications could use improvement. When creating a case and sending it, I would like to see the email come through similar to how a regular email would. Currently, there is the notification of a new case created or replied to, but you have to click the link to the case to read the replies. It would be beneficial to see the message in that notification email. I also notice that when I create cases or reply to them and include myself in the loop, I do not receive notifications of this - that would also be great to have. Review collected by and hosted on G2.com.

I appreciate how Glaass Pro centralizes case management, workflows, and registers into one platform. It’s very user-friendly once you get familiar with it, making day-to-day tasks like creating, editing, and linking cases straightforward. The ability to customize templates, manage metadata, and control folder permissions gives our team confidence that processes are consistent and compliant. The analytics and dashboards make it easy to track performance at a glance, simplifying reporting and helping identify trends.

I also value how easily data can be exported to Excel, saving time on reporting, analysis, and stakeholder updates. Beyond the software itself, the support and training provided have been excellent — making adoption smoother for new users and ensuring our team can maximize all features. The combination of intuitive software, helpful training, and responsive support makes Glaass Pro a reliable system that truly streamlines our quality and assurance processes. Review collected by and hosted on G2.com.

For new users, the system can have a bit of a learning curve — though once trained, it becomes intuitive. A few more customization options for workflows and templates would make it even more powerful. Review collected by and hosted on G2.com.

The single most helpful feature is the real-time visibility and mobile capability for the field. The major upside of Glaass Pro is the significant reduction in risk and increase in efficiency achieved through a single, compliant system. Review collected by and hosted on G2.com.

The loading time for detailed analytical dashboards and reports can sometimes be slow, hindering immediate data review for management. Review collected by and hosted on G2.com.

While I don’t use Glaass Pro extensively, I’ve been genuinely impressed by the level of support and training the team provides. Their responsiveness and commitment to onboarding make a real difference Review collected by and hosted on G2.com.

I would love to see more integration options with other systems to enhance workflow flexibility. That said, it’s clear the team is making strong progress, and I’m optimistic about what they’re continuing to build. Review collected by and hosted on G2.com.

Layout of GLAASS is easy to follow for most users Review collected by and hosted on G2.com.

Some limitations to analytics as well that could be improved Review collected by and hosted on G2.com.

It’s easy to tailor to our needs and create dashboards Review collected by and hosted on G2.com.

Can’t backdate entries, can’t enforce the attachment of evidence to a case, can’t send out automatic email reminders for overdue actions Review collected by and hosted on G2.com.

Glaass is a flexible project management software that was able to be setup custom to the projects need. Further to this, the templates can be updated daily or throughout the project to continuously improve the project record keeping or react to feedback from our field team on the accessibility.

Support for trouble shooting from the Glaass team is prompt and queries are closed out immediately or regular updates are provided on bugs. Review collected by and hosted on G2.com.

Requirement to 'send' documents or drawings it not always necesarry. Review collected by and hosted on G2.com.

Glaass pro is an amazing platform that uses a modern approach in its design, it's highly intuitive, easy to use and simple to implement.

With all important documents, work flows and information in one central location, with the added bonus of it being available as an app on the mobile phone makes it super-efficient to complete daily tasks that are updated in real time from anywhere. It offers many features that are customisable with modern short cuts such as the ability to @mentions in tasks to quickly add required users.

The support is very professional, helpful and friendly, quick turnaround in answering any questions and also providing solutions to cover every possible scenario. They also have a large library of videos and articles available with clear explanations. Review collected by and hosted on G2.com.

Glaass pro is one of the less complicated systems I have ever used - and I have used many from logistics to banking, I honestly don't dislike anything about the program. Review collected by and hosted on G2.com.

The GLAASS platform is easy to access which can be handy through your phone can be access anytime and anyrwhere real time. Couple of cool features like analytic graphs, flowchart process, linking of documents, templates and so on. Review collected by and hosted on G2.com.

At first hand you will get confuse on how to use the GLAASS system but later down the line you will be familiarize all the functions and mximixe the capability of paperless tech GLAASS that can offer.If you are still lost on process, there are videos helpful available in Youtube that will keep you posted and updated. Review collected by and hosted on G2.com.

We've had an excellent experience with Glaass Pro. Implementing it was easy thanks to its user-friendly design and intuitive interface. The support from the Glaass team has proven to be invaluable, ensuring a smooth transition and addressing any queries promptly.

The features offered by Glaass have enhanced our reporting efficiencies , particularly with external stakeholders. The training modules provided were comprehensive and easy to follow, further enhancing proficiency with the platform.

In summary, Glaass Pro is making our reporting more streamlined and productive. Review collected by and hosted on G2.com.

While Glaass has improved our reporting efficiencies and provided comprehensive training modules the only downside is the extended training sessions required for external users. However this initial time investment quickly proves to be worhwhile, as the platform's efficiencies ultimately save time in the long run. Review collected by and hosted on G2.com.