---
title: Glaass Pro Reviews
meta_title: 'Glaass Pro Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 71 reviews by the users' company size, role or industry to
  find out how Glaass Pro works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 71
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Construction Management
  url: https://www.g2.com/categories/construction-management
---

# Glaass Pro Reviews
**Vendor:** Glaass  
**Category:** [Construction Project Management Software](https://www.g2.com/categories/construction-project-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 71
## About Glaass Pro
Glaass Pro is an adaptable construction management platform that helps general contractors save time, reduce mistakes, and connect teams through one simple organised platform. Designed by construction professionals, for construction professionals with general contractors in mind, Glaass Pro is available on any device, online or offline, wherever you are. Glaass Pro bundles our advanced Glaass Core with construction specific modules and customisable templates that are configurable to project needs and requirements that help deliver projects on time and on budget. We work with international building and civil contractors to provide powerful tools that are proven to help teams work smarter with fewer delays and errors. At Glaass we are a full-service provider with an array of proven and personalised setup services that includes on-site training, inbuilt tutorials, video demonstrations, and go-live support.



## Glaass Pro Pros & Cons
**What users like:**

- Users find Glaass Pro&#39;s interface **user-friendly and intuitive** , streamlining workflows and enhancing daily task management. (4 reviews)
- Users commend the **excellent customer support** of Glaass Pro, which enhances training and fosters user confidence and satisfaction. (3 reviews)
- Users appreciate the **comprehensive coverage** of Glaass Pro, finding it effective for managing projects and data seamlessly. (2 reviews)
- Users value the **continuous improvement** features of Glaass Pro, enhancing usability and streamlining project management effectively. (2 reviews)
- Users appreciate the **data centralization** in Glaass Pro, enhancing efficiency and simplifying access to essential information. (2 reviews)
- Ease of Learning (2 reviews)
- Features (2 reviews)
- Reporting (2 reviews)
- Users value the **setup ease** of Glaass Pro, enabling quick customization and effective project management right away. (2 reviews)
- Communication (1 reviews)

**What users dislike:**

- Users find the **notification system inadequate** , preferring more straightforward email alerts for better engagement. (2 reviews)
- Users express frustration with **poor reporting** , highlighting difficulties in readability and missing crucial notifications. (2 reviews)
- Users find the **analytics limitations** of Glaass Pro to be a barrier that hinders better data management. (1 reviews)
- Users report **inefficient task management** due to lack of backdating entries and automated reminders for overdue actions. (1 reviews)
- Users find the **learning curve challenging** initially, but it becomes intuitive after familiarization with the system. (1 reviews)
- Limited Customization (1 reviews)
- Slow Loading (1 reviews)
- Slow Performance (1 reviews)

## Glaass Pro Reviews
  ### 1. Flexible, Lifecycle-Friendly System with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about Glaass Pro?**

Glass Pro is a system that can be easily interchanged to suit the lifecycle of a project. In addition, it is strongly supported by staff who are knowledgeable, understand its capabilities, and are always eager to help.

**What do you dislike about Glaass Pro?**

A limitation of the system is that some simple tasks, such as deleting a previous case, would be better handled through a user-accessible option rather than requiring contact with the technical team. While this may be more of a project-specific issue, integrating the entire workforce into Glass Pro and introducing a scan-on sign-off option would greatly improve documentation and record-keeping.

**What problems is Glaass Pro solving and how is that benefiting you?**

Digitalization of inspections, pre-starts, and toolbox talks.

  ### 2. One Stop Shop for QA

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dylan B. | Site Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Glaass Pro?**

Being able to link cases together makes creating / finding QA very streamlined and simple. This also helps keep it as a "one source of truth" by having all relevant documentation in one location that can be easily accessed.
The team at GLAASS are very helpful and always willing to lend a hand whenever we have questions - this is a great aspect!
While I find there to be a small learning curve, it is relatively straightforward and simple to learn how to use / navigate all the features. Our people on the ground find it easy to use and this is a massive bonus in this industry so they are not getting stuck with technical issues. This means less time spent on figuring out how to use the software and more time gathering essential data.
The analytics are an amazing tool to get a high level overview of key aspects, which helps streamline reporting and provides useful figures/charts.

**What do you dislike about Glaass Pro?**

For some aspects, it would be much simpler to have simple PDF's or other documents as opposed to the text-based style. This is largely due to the ease and familiarity of reading documents, and for formatting purposes - much of the details in reports are lost when using text boxes instead of formatted reports.
I think the notifications could use improvement. When creating a case and sending it, I would like to see the email come through similar to how a regular email would. Currently, there is the notification of a new case created or replied to, but you have to click the link to the case to read the replies. It would be beneficial to see the message in that notification email. I also notice that when I create cases or reply to them and include myself in the loop, I do not receive notifications of this - that would also be great to have.

**What problems is Glaass Pro solving and how is that benefiting you?**

Keeping track of QA documentation and processes. Particularly the linking aspect has been great to ensure all the relevant QA is easily accessible and doesn't get lost in amongst all the documents.

  ### 3. One Platform for Construction Management and Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ma Karen R. | Quality (Graduate) Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Glaass Pro?**

I appreciate how Glaass Pro centralizes case management, workflows, and registers into one platform. It’s very user-friendly once you get familiar with it, making day-to-day tasks like creating, editing, and linking cases straightforward. The ability to customize templates, manage metadata, and control folder permissions gives our team confidence that processes are consistent and compliant. The analytics and dashboards make it easy to track performance at a glance, simplifying reporting and helping identify trends.
I also value how easily data can be exported to Excel, saving time on reporting, analysis, and stakeholder updates. Beyond the software itself, the support and training provided have been excellent — making adoption smoother for new users and ensuring our team can maximize all features. The combination of intuitive software, helpful training, and responsive support makes Glaass Pro a reliable system that truly streamlines our quality and assurance processes.

**What do you dislike about Glaass Pro?**

For new users, the system can have a bit of a learning curve — though once trained, it becomes intuitive. A few more customization options for workflows and templates would make it even more powerful.

**What problems is Glaass Pro solving and how is that benefiting you?**

Glaass Pro is solving the challenge of managing quality documentation, ITPs, and lots across a large project in one centralized platform. Instead of relying on multiple spreadsheets and manual registers, everything is captured in a consistent and traceable way. This improves compliance, reduces errors, and saves significant time in reporting.

The ability to link cases, track workflows, and export data to Excel has made it much easier to provide accurate updates to stakeholders and maintain visibility across the project. Overall, it benefits us by streamlining processes, improving collaboration between teams, and giving us reliable data for dashboard reporting and decision-making.

  ### 4. Highly Recommended: Glass Pro is a Must-Have

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Glaass Pro?**

The single most helpful feature is the real-time visibility and mobile capability for the field. The major upside of Glaass Pro is the significant reduction in risk and increase in efficiency achieved through a single, compliant system.

**What do you dislike about Glaass Pro?**

The loading time for detailed analytical dashboards and reports can sometimes be slow, hindering immediate data review for management.

**What problems is Glaass Pro solving and how is that benefiting you?**

We are using it at a construction project and the core problem Glaass Pro solves is the management of vast amounts of complex, real-time construction data and the communication across numerous project teams and contractors in a remote, challenging environment.

  ### 5. Great support, very adaptive, reactive support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Glaass Pro?**

While I don’t use Glaass Pro extensively, I’ve been genuinely impressed by the level of support and training the team provides. Their responsiveness and commitment to onboarding make a real difference

**What do you dislike about Glaass Pro?**

I would love to see more integration options with other systems to enhance workflow flexibility. That said, it’s clear the team is making strong progress, and I’m optimistic about what they’re continuing to build.

**What problems is Glaass Pro solving and how is that benefiting you?**

It is controlling and logging our on site activities

  ### 6. Great experience working with GLAASS PM setting up for Project

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about Glaass Pro?**

Layout of GLAASS is easy to follow for most users 

**What do you dislike about Glaass Pro?**

Some limitations to analytics as well that could be improved

**What problems is Glaass Pro solving and how is that benefiting you?**

GLAASS was implemented for our Project which is in early stages of implementation, I think we had the advantage of starting our systems right from the start with GLAASS, rather than have the challenge/headache of having to merge or migrate from existing systems. In this way, all users will just learn one system from the get-go

  ### 7. Tarek and the team are so helpful and supportive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Glaass Pro?**

It’s easy to tailor to our needs and create dashboards

**What do you dislike about Glaass Pro?**

Can’t backdate entries, can’t enforce the attachment of evidence to a case, can’t send out automatic email reminders for overdue actions

**What problems is Glaass Pro solving and how is that benefiting you?**

Tracking our inspections and KPIs

  ### 8. Glaass Shift and Production Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Railroad Manufacture | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2025

**What do you like best about Glaass Pro?**

Glaass is a flexible project management software that was able to be setup custom to the projects need. Further to this, the templates can be updated daily or throughout the project to continuously improve the project record keeping or react to feedback from our field team on the accessibility.
Support for trouble shooting from the Glaass team is prompt and queries are closed out immediately or regular updates are provided on  bugs.

**What do you dislike about Glaass Pro?**

Requirement to 'send' documents or drawings it not always necesarry.

**What problems is Glaass Pro solving and how is that benefiting you?**

Production and record keeping across multiple work fronts and locations on a Project.

  ### 9. Highly intuitive construction platform to manage tasks in real time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenny H. | HSEQ | Quality Management System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Glaass Pro?**

Glaass pro is an amazing platform that uses a modern approach in its design, it's highly intuitive, easy to use and simple to implement.

With all important documents, work flows and information in one central location, with the added bonus of it being available as an app on the mobile phone makes it super-efficient to complete daily tasks that are updated in real time from anywhere. It offers many features that are customisable with modern short cuts such as the ability to @mentions in tasks to quickly add required users.

The support is very professional, helpful and friendly, quick turnaround in answering any questions and also providing solutions to cover every possible scenario. They also have a large library of videos and articles available with clear explanations.

**What do you dislike about Glaass Pro?**

Glaass pro is one of the less complicated systems I have ever used - and I have used many from logistics to banking, I honestly don't dislike anything about the program.

**What problems is Glaass Pro solving and how is that benefiting you?**

The ability to to complete tasks in real time via desktop or mobile device makes Glaass pro fast and easy to use on and offsite, more productive by eliminating  the need to scan paper to file.

**Official Response from Lachlan Knight:**

> Thanks for sharing your experience with Glaass Pro. As a software / technology / construction enthusiast, it's really interesting to hear how it compares to corporate banking and logistics software. Thanks again for your review.

  ### 10. GLASS handy technology tool for construction

**Rating:** 4.5/5.0 stars

**Reviewed by:** jayson m. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Glaass Pro?**

The GLAASS platform is easy to access which can be handy through  your phone can be access anytime and anyrwhere real time. Couple of cool features like analytic graphs, flowchart process, linking of documents, templates and so on.

**What do you dislike about Glaass Pro?**

At first hand you will get confuse on how to  use the GLAASS system but later down the line you will be familiarize all the functions and mximixe the capability of paperless tech GLAASS  that can offer.If you are still lost on  process, there are videos helpful available in Youtube  that will keep you posted and updated.

**What problems is Glaass Pro solving and how is that benefiting you?**

Scheduling of workflow process for hold point and witness point from the respective stakehloders invloved.

  ### 11. Glaass Pro Implementation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pippa H. | Social Procurement & Industry Engagement Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2023

**What do you like best about Glaass Pro?**

We've had an excellent experience with Glaass Pro. Implementing it was easy thanks to its user-friendly design and intuitive interface. The support from the Glaass team has proven to be invaluable, ensuring a smooth transition and addressing any queries promptly.

The features offered by Glaass have enhanced our reporting efficiencies , particularly with external stakeholders. The training modules provided were comprehensive and easy to follow, further enhancing proficiency with the platform.

In summary, Glaass Pro is making our reporting more streamlined and productive.

**What do you dislike about Glaass Pro?**

While Glaass has improved our reporting efficiencies and provided comprehensive training modules the only downside is the extended training sessions required for external users. However this initial time investment quickly proves to be worhwhile, as the platform's efficiencies ultimately save time in the long run.

**What problems is Glaass Pro solving and how is that benefiting you?**

The implementation of Glaass is addressing our challenges with reporting inefficiencies and streamlining integration with external stakeholders. 
Consolidating external subcontractor reporting onto a single, user-friendly platform not only resolves inefficiencies but also saves valuable time for our subcontractors by simplifying all reporting requirements in one place.

**Official Response from Lachlan Knight:**

> Hi Pippa, thanks a lot for taking time out of your day to write a review. You made the implementation process so easy with your clear direction on how you wanted your social procurement processes handled in Glaass Pro. Thanks for your support and congratulations on the great outcome you achieved.

  ### 12. Outstanding Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carmel S. | Senior H&S Advisor - SSTOM (Stations, Systems, Trains, Operation and Maintenance), Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Glaass Pro?**

The system is easy to use on a daily basis. It has various features including ongoing customer support. The system is used with ease of implementaion and intergration.

One of the advanges is you don't need to worry about paper as it's all captured in one system online or on your phone with easy reporting fuctions to suite the business.

Glaass works with the business frequently, and caters to the needs of the business which makes it easy when setting up systems for what is required to get the results. 

I would highly recommend Glaass to anyone, it's a user friendly system with plenty of functions.

**What do you dislike about Glaass Pro?**

Nothing to dislike, the system is user friendly.

**What problems is Glaass Pro solving and how is that benefiting you?**

Reporting requirements and functions within construction that is required.

**Official Response from Lachlan Knight:**

> Hi Carmel, thank you for taking the time to write such a flattering review about the level of service we deliver. Always striving for 6 star service!

  ### 13. Glaass Pro is a great cloud collaboration platform for the global construction industry.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Temitope O. | Senior Quality Engineer, Construction, Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Glaass Pro?**

Work Inspections 

Managing and coordinating construction inspections with the project team and stakeholders can be challenging in the construction industry.  Glaass Pro provides instant collaboration while allowing any team to request an inspection, track and assign required stakeholders, and easily report on inspection requirements and progress and promotes data transparency.
Glass Pro has an option to upload an Inspection test plan which helps in effective management of work lots and inspections and easier for the project team to understand acceptance criteria for each work inspections activities.  

Document Management

Glaass is efficient in managing project documents, it controls a single source of project truth, provides a comprehensive history of documents. It eliminates obsolete document and allow implementation of recent version of documents. 

User-friendly interface

Glaass Pro is easy to use. Easy to create workflow, modify forms, upload documents etc.

**What do you dislike about Glaass Pro?**

To store any additional supporting documentation or records relevant to a work lot, I suggest adding a folder within the work lots. Alternatively, "attach" function at the top to avoid having to click "reply" each time when there is a need to attach documents to a work lot.

**What problems is Glaass Pro solving and how is that benefiting you?**

Work inspections , records and document management. 

•	Glass Pro helps to implement effective quality management processes on the project such as inspection test plans, check list and other quality forms.
•	 It stores all the quality records needed in accordance with the project requirements.
•	Glass Pro assists in overseeing work inspections, which helps to reduce rework and nonconformity and saves money for the organisation.
•	It facilitates the implementation of compliance documents.
•	 It eliminated the need for paper-based processes by digitising all project forms.

**Official Response from Lachlan Knight:**

> Hi Temitope, thank you for your very detailed and overwhelmingly positive review of Glaass Pro! Very happy to hear that it is helping you and the project with the work inspections and document management. I will pass on your feedback on the user-interface experience to our designers, they will be very pleased to hear this.

  ### 14. Excellent platform to manage business processes in construction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Glaass Pro?**

Ultra user friendly for site staff to use on both a mobile device or via a computer. Once the forms and workflow is set up, review and supervision of tasks and reporting functions works well. I have found Glaass Team extremely resourceful and responsive to requests and provides timely support to get our functional area forms adjusted to suit site staff use.

**What do you dislike about Glaass Pro?**

When setting up Glaass, you will need to have a clear idea on what processes you want to use Glaass for, and how your processes intertwine with other functional areas. It is beneficial to map out processes in advance to make Glaass as functional as possible. In construction projects, insufficient process planning upfront impacts on how Glaass is set up for your project. Whilst there are fixes available, some upfront broader project planning in advance could have avoided some situations.

**What problems is Glaass Pro solving and how is that benefiting you?**

Glaass Pro is used on a daily basis to capture inspections required of traffic management setup on-site. Glaass Pro makes it easy for me to monitor what is happening out on-site based on reports compiled and submitted in real time across multiple sites. It allows us to schedule in additional detailed inspections and streamlining our entire workflow.

**Official Response from Lachlan Knight:**

> Thank you for the kind review of Glaass Pro related to your traffic management needs. Pleased to hear it has helped you and your traffic controllers manage their daily and weekly tasks!

  ### 15. Ashleigh M

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashleigh M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Glaass Pro?**

GLAASS is a super easy and straightforward system to use. The platform has many features which is able to capture a wide spread of data for the company, and is of course captured in the one system making reporting both simple and quick.

GLAASS can also be downloaded on IOS and/or Anroids and the app is also easy to navigate, thus meaning you can easily report any data instantly on via the app on your mobile phone.

Customer support are extremely helpful and correspond in a timely manner.

**What do you dislike about Glaass Pro?**

Nothing to dislike about GLAASS Pro, user friendly system.

**What problems is Glaass Pro solving and how is that benefiting you?**

GLAASS is assisting us in collecting data across a wide range of project sites.

  ### 16. QA for construction - fast and flexible

**Rating:** 4.0/5.0 stars

**Reviewed by:** SUDEEP B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Glaass Pro?**

Linking of Hold Points/Witness Points, ITPs to lots or vice versa. In some cases, it so happens that hold points need to be created prior to the lot being created, for eg. submission of method statements or PQP or procedure or documents of that kind. The good thing about glaass is you can create the hold point now and then once the lot is created in future, the linking of hold point can be done to the lot. In addition, the register view is helpful to provide an overall QA summary. And the mobile version for glaass is very user-friendly, I use it on site all the time when I am to retrieve a lot or a corresponding hold or witness points or project documents/specification.

**What do you dislike about Glaass Pro?**

Workflows once created and step 1 is accepted, we are unable to delete the workflow, or edit the workflow. The initial set up and working on the platform could be a little daunting at first which was the case with me, but with continuous training and practicing on the platform, it would become second nature. Also the timeline could not be edited once correspondence send.

**What problems is Glaass Pro solving and how is that benefiting you?**

Less paperwork on site as the line items in the ITP serve as the checklist, closing out QA records and documentation digitally. All QA summary in one place eg. NCR/lots/RFI/Survey requests/Test orders etc.

**Official Response from Lachlan Knight:**

> Thank you for your review of Glaass Pro, Sudeep. The decision to not enable workflows to be removed once the first step is actioned is intentional as this is a formal digital signature. To allow it to be removed would be removing a formal approval process. Of course, if a workflow has not been actioned, then it can be removed by the user as the signatory process has not been initiated. Thank you again for your feedback and don't hesitate to reach out to our support team if you need anything in the future!

  ### 17. Glaass Pro Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sonja B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about Glaass Pro?**

It is very easy and intuitive to use. The team is very responsive with quick turnarounds for queries. We had an new module built that sits outside the standard suite and the team to great care to understand our needs and built this module to our specs. Customised User Manuals ensure that new users can quickly understand and confidently use the product. Customer service is exceptional and very supportive.

**What do you dislike about Glaass Pro?**

Some functionality and visuals can be improved.

**What problems is Glaass Pro solving and how is that benefiting you?**

Glaass is assisting us in collecting data across a wide range of materials and suppliers. Having an easy to use application makes it easy for suppliers and contractors to use and be compliant with contractual requirements.

**Official Response from Lachlan Knight:**

> Hi Sonja, thank you very much for your review. A special thanks to you for your great feedback and ideas during the implementation, a number of great features were added as a result of your inputs. Looking forward to continuing the great collaboration.

  ### 18. Glass Review during construction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elias N. | Site Supervisor, Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about Glaass Pro?**

Glass Pro allows everything to be digitalized, formatted and filed away at your fingertips. This creates an easier way to implement all policies and procedures of the business within all program regarding safety. Whenever they was some teething issues, there was immediate customer support and was fixed within hours. This is a program I use frequently during the day.

**What do you dislike about Glaass Pro?**

The only bad thing about Glass Pro, is that it didn't come out sooner

**What problems is Glaass Pro solving and how is that benefiting you?**

Glass Pro is solving the issue of a magnitude of paperwork that piles up on your desk. Creating a system to make everything digitalized.

**Official Response from Lachlan Knight:**

> Hi Elias, thank you for your review of Glaass Pro. I've seen firsthand how much of Glaass Pro you are leveraging each day with pre-starts, START cards, daily diaries, toolbox talks, and more. You are a real powerhouse with that Glaass app on your phone. Looking forward to seeing more of it!

  ### 19. Glaass has provided a significant improvement from our existing paper based safety system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan D. | General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2019

**What do you like best about Glaass Pro?**

A primary reason for choosing Glaass over other systems was Lachlan’s accessibility and passion for the product.  Lachlan's assistance during initial setup, training and ongoing support has been excellent.

**What do you dislike about Glaass Pro?**

Issues that we had with Glaass have all been addressed.  Including - 
•	A dedicated app for iPhones and Androids
•	Revised register which allows you to search and isolate the Action Items
•	Fully redesigned and configurable analytical dashboards and widgets

**Recommendations to others considering Glaass Pro:**

The product provides allot of flexibility and we're continually finding new creative ways of using it.  

**What problems is Glaass Pro solving and how is that benefiting you?**

Searchability of content, the organisation of photos and the central accessibility of records have all provided substantive improvements from our previous paper based system.  We have also seen a marked increase int the quantity and quality of our inspections.

**Official Response from Lachlan Knight:**

> Thanks for your kind words, Dan. It has been a pleasure working with you and your team over the past 5 years. We've taken a lot of the feedback you've provided and imbedded it into the platform to make Glaass Pro better and better. Thanks again and looking forward to our continued future collaborations.

  ### 20. One of the best QMP software i've ever seen

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about Glaass Pro?**

All of the cases look the same; simple to use and not complicated; mobile interface is excellent; very easy to modify templates without contacting Glaass; Great traceability; can create any kind of register to find or analyse data; widgets provide fantastic graphical representation of Project Health.

**What do you dislike about Glaass Pro?**

As the Inspection and Test Plan case creator, I get sent a notification every time a lot has been created which fills up my dashboard. Makes it harder to see the cases that are sent to me for action. I would love an undo button so I can stop these notifications.

**What problems is Glaass Pro solving and how is that benefiting you?**

Glaass’ approach to Quality Management saves time and money while remaining simple. It’s easy to use, by all staff members from Engineers to Foreman. Its mobile interface means that Engineers are spending more time in the field as they can order their tests and complete their quality inspections. External subcontractors and our surveyors are using the platform where test results, conformance documents are being entered directly into Glaass saving time and money.

**Official Response from Lachlan Knight:**

> Amy, thank you for your review. You have been an integral part of this project in terms of setup, it has been a pleasure working with you and your colleagues. You have been precise, dedicated, and efficient in your communication throughout the implementation phase and the project's successful configuration has a lot to thank you for. 

  ### 21. Best System (and Customer Service) on the Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Glaass Pro?**

Glaass is a simple to use, intuitive system that has introduced significant (between 25% and 50%) efficiencies in the administrative load on our engineers.
The team at Glaass provided industry leading support through the procurement process.  As a result of an onerous internal procurement and approval process the implementation program was put under pressure.  The team at Glaass worked closely with us to halve the contracted implementation time frame and ensure that the system was up and running by the immovable milestone of our construction start-up.
Their ongoing support, post implementation, is unrivalled in the industry.  Lachlan and his team are available to us, online, over the phone and in person at a moment’s notice to resolve the inevitable start up glitches (of which there have been few) and nothing is too much trouble for him and his team.
I hope that the use of Glaass on my Project is the start of a long working relationship with Glaass, Lachlan and his team.  If it is up to me Glaass is the only system I will use on future projects.

**What do you dislike about Glaass Pro?**

I have yet to find a downside.  The system does what it says on the box

**What problems is Glaass Pro solving and how is that benefiting you?**

Primarily, significantly reducing the administrative workload of our engineers.

Proactively working with us to provide paperless solutions to various traceability challenges.  For example, working with our key suppliers to engineer a paperless interface for project records.

**Official Response from Lachlan Knight:**

> Thank you for your glowing review and for sharing the real-world statistical advantages you have achieved using Glaass Pro. It has been a pleasure for my team and I to work on your project and we can't wait to see what other benefits you and discover throughout your project!

  ### 22. GLAASS Pro Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about Glaass Pro?**

GLAASS Pro provides efficient way of managing project documentations.

**What do you dislike about Glaass Pro?**

I dont have anything in particular to comment on this section.

**What problems is Glaass Pro solving and how is that benefiting you?**

- project document management digitalised

  ### 23. Glaass Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharman A. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Glaass Pro?**

Glass Pro combines the features of all previous EDMS and sums it up as the best I have ever used. It is user-friendly and easy to navigate. Easy to retrieve and search data. When using the search option, the suggestive possible results are given, whereas, in other EDMS, possible representative results are not shown.

**What do you dislike about Glaass Pro?**

The challenges we faced during updates it is not applied retrospectively.  When we archive a case, it is not captured in the register when you generate it.

**What problems is Glaass Pro solving and how is that benefiting you?**

Secure the documents and access them anywhere. Create digital files and convert paper documents into digital resources. Easily share documents without boundaries as long as you have an internet connection.

**Official Response from Lachlan Knight:**

> Thanks for taking the time to review Glaass Pro, Sharman. Glad to read that you find Glaass Pro user-friendly and easy to navigate!

  ### 24. GLAASS FOR SITE WORKS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sari  A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Glaass Pro?**

Glaass is covering all the need for engineers and construction teams to use different types of documents onsite, changing most of the paper documentation into and electronical documents help enhance the site works and save records more efficiently.

**What do you dislike about Glaass Pro?**

GLAASS needs some more improvement in making the tasks easier to complete and to make the font clearer and bigger.

**What problems is Glaass Pro solving and how is that benefiting you?**

Easy way to find any required document and complete documentation work on spot

  ### 25. GLAASS user review.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshaya G. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Glaass Pro?**

Flexibility and User Friendliness are the best aspects of GLAASS Pro,

**What do you dislike about Glaass Pro?**

Could not find any downsides, to be honest. Its just for new users it can take few days to getting used to as like to any other software.

**What problems is Glaass Pro solving and how is that benefiting you?**

Organising documents, raising confirming inspection requests, inspection checklists, etc everything can be managed inside the software itself which is very easy to compile and produce later during handover.

  ### 26. Glaass is a great tool for quality system management!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Owen  L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2023

**What do you like best about Glaass Pro?**

Glaass Pro has the powerful function of register and analytics, It is very easily to find out the status of all the quality assurance documentation. Also the section function in Glaass Pro is very useful when you try to find a specific case.

**What do you dislike about Glaass Pro?**

The images can not follow the ITP together when people create the lot, It take time for people to look for some of the information when ITP itself has multiple images.

**What problems is Glaass Pro solving and how is that benefiting you?**

Glaass Pro help me to manage the quality documentation in the project which I can verify the engineers' work easily.

**Official Response from Lachlan Knight:**

> Thanks Owen for your review. Glad you are have a great experience with our register and analytics tools! I will take your feedback on the Inspection and Test Plan images to our development team to see how this can be improved.

  ### 27. Glaass is the software that I need to use to complete my everyday tasks.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Glaass Pro?**

Glaass has the best structure as software, it's hard to lose track of your own activities and it easy to use.
I helped to set up, with different templates that best describe our quality system and we can add more. it is all digitalised, even verification checklists. with the register we can send reports to our client and our lots can have the BIM model linked.

Glaass has the capability to connect all different department in one software, and have all documentation on it.

**What do you dislike about Glaass Pro?**

It does not give the title of the ITPs automatically

**What problems is Glaass Pro solving and how is that benefiting you?**

I'm using Glaass for the Qualiy Module, it helps me to create reports and track the work on site.

**Official Response from Lachlan Knight:**

> Thanks for taking the time to write a review of Glaass Pro and for your valuable input during the configuration phase. Glad to hear it is helping in your quality assurance needs in relation to the BIM models. I will be sure to pass on your feedback related to ITP titles automatically transferring.

  ### 28. Easy digitalized site templates for quick creation and dispersion

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas B. | Senior Project Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2023

**What do you like best about Glaass Pro?**

Glaass Pro allows quick creation of templates, easy storage and archieving, and clear vision on outstanding works.

**What do you dislike about Glaass Pro?**

The cases are visualy bland, however this is the program leaning into the simplicity it is trying to acheive

**What problems is Glaass Pro solving and how is that benefiting you?**

Remote work being completed while still being a button away from upper management. Clearing permits can be compelted in the field and signed off in the office within seconds, without the need for emails and scanning.

**Official Response from Lachlan Knight:**

> Thank you for your review, Tom. Happy to hear you find the templates easy to use and helpful to you and the team.

  ### 29. First time user and liking it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about Glaass Pro?**

> User friendly between desktop and andriod.

> Support.

> Adaptability.

**What do you dislike about Glaass Pro?**

Very little things do dislike.  It is a very well organised software.

**What problems is Glaass Pro solving and how is that benefiting you?**

Transperancy between all stakeholders.

  ### 30. The tool is easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Glaass Pro?**

The drop down option to answer each question.

**What do you dislike about Glaass Pro?**

In the short time using Glaass I have found the phone app not formatted the display correctly on Android.

**What problems is Glaass Pro solving and how is that benefiting you?**

The ability to perform field inspections and easily referencing previous inspections.

**Official Response from Lachlan Knight:**

> Thanks for writing a review of Glaass Pro. If you are experiencing problems with the phone app on Android devices, please reach out to our support line support@glaass.net and they will be sure to help you in no time. Until then, happy inspecting in Glaass Pro!

  ### 31. Why Glaass Pro

**Rating:** 4.5/5.0 stars

**Reviewed by:** Keith B. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2023

**What do you like best about Glaass Pro?**

We use Glaass to control all the quaity records on a very major Australian Project.  We have found that Glaass in an intuitive and effective tool. Also the customer support is second to none.

**What do you dislike about Glaass Pro?**

We have not found any major downsides in our use of Glaass, there are always  areas of improvement for any software, and Glaass are always open to liten to suggestion for improvement.

**What problems is Glaass Pro solving and how is that benefiting you?**

Glaass is coordiating the processing and tracking of project quality documents

**Official Response from Lachlan Knight:**

> Hi Keith, thank you for taking the time to review Glaass Pro. Appreciate your comments around customer support, as this is one area we have a lot of focus on, as there is nothing worse than getting something that doesn't work, and even worse, when you can't call someone to get it fixed! I'd been a great collaboration together and I am looking forward to our continued relationship together.

  ### 32. GLAASS Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about Glaass Pro?**

Very friendly and easy application.
Not cumbersome at all.
Phone app is amazing and the help desk is very efficient

**What do you dislike about Glaass Pro?**

Have been administrator in GLAASS for the past few months and haven't really found anything that I dislike with this application.

**What problems is Glaass Pro solving and how is that benefiting you?**

Paper less Quality System and Subcontract Management is working well

**Official Response from Lachlan Knight:**

> Thank you for your review and for your comments about out phone app. We took great care and consideration in developing it and I will be sure to share your positive comments with our design and development teams.

  ### 33. Excellent Online Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jane S. | Safety & Environmental Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2022

**What do you like best about Glaass Pro?**

GLAASS is extremely user-friendly and super easy to follow, we used all our own templates so employees took to it quickly and extensively.
As part of our company accreditations, GLASS ticks all the boxes for training and environment meaning we could go paperless and have all systems and processes in one place.
Technical support is always available, Lachlan could be contacted at any time and was always friendly and able to fix any issues.

**What do you dislike about Glaass Pro?**

Having to close down and reopen to refresh changes is the only problem 
Yes, just time onsite, improved internet service by provider
Nowhere at present

**What problems is Glaass Pro solving and how is that benefiting you?**

Benefits include that GLAASS is fast and easy to use onsite, no more paper and scanning to file, therefor more productive

**Official Response from Lachlan Knight:**

> Thank you for your review and positive feedback on the platform and support. It has been a pleasure working with you and the team and we're looking forward to seeing how you continue to digitise your paper processes in Glaass Pro.

  ### 34. Brown Contractors

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2022

**What do you like best about Glaass Pro?**

The interactive platform which allows the client, admin and contractor to see live documents and Quality information. The ability to bulk download cases and also the function to allow direct emailing notifications.

**What do you dislike about Glaass Pro?**

Not sure yet as an early trial period. All information needed is quickly accessible and is on a user-friendly platform.

**What problems is Glaass Pro solving and how is that benefiting you?**

The ability to perform Quality Assurance in a transparent delivery which allows all parties involved to see live documents and edit if required.

**Official Response from Lachlan Knight:**

> Thanks for taking the time to write a review of Glaass Pro and for sharing your positive feedback. Glad you are getting use out of the bulk download features and direct email notifications. If you need any help along the way, don't hesitate to reach out to us. 

  ### 35. Efficient, Simple and Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Glaass Pro?**

GLAASS Pro is quite efficient and easy to navigate. With simple and quick traceability, finding and issuing all your new or existing lots and checklists within seconds. It does save a lot of my time on and off the site when it comes to QA issues.

**What do you dislike about Glaass Pro?**

I couldn't find any issue with the software.

**What problems is Glaass Pro solving and how is that benefiting you?**

Issuing the new lots and easy to track the site progress.
Easy to communicate between the site enginner, supervisor and inspector.

**Official Response from Lachlan Knight:**

> Thank you for taking the time to review Glaass Pro and for your valuable feedback. Great to hear how it is saving you time and effort in your everyday.

  ### 36. Not Convinced, perhaps it's the way the Contractor uses it.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about Glaass Pro?**

Register search function/Excel output. The ability to upload photos. Previews when hovering over-attached files and the ability to log in with smartphone (web version) as the app was very clumsy at first glance. GLAAS appears to run faster than other web-based QA applications I have used previously.

**What do you dislike about Glaass Pro?**

Thousands of emails in the inbox. Difficult to pick out the important ones. Especially difficult to keep track of a particular thread which you have commented on and waiting on a revision submitted. Subject of the email is difficult to interperate. Downloading multiple files auto zip. The busy screen. The ITP page should open the ITP in a format that is the same as the PDF file and have the ability to sign in the ITP document. There was no record that the contractor had released their control point (WP/HP)/workflow. The process of creating a control point then workflows and acceptance is very monotonous.

**What problems is Glaass Pro solving and how is that benefiting you?**

Too early to tell. Perhaps it is that all documents are uploaded in one place and the system appears to operate faster than other QA systems I have used in the past.

**Official Response from Lachlan Knight:**

> Thank you for taking the time to write a detailed review. We are pleased you are finding positive impacts using our solution. We would like to address some of the dislikes as we believe these can be managed throughout the application. For instance, regarding the number of emails in your inbox, each user can toggle on what emails they would like to receive in personal preferences. Downloading multiple files to zip is intended to aid bulk downloading, though you will find that if you download a single file, it will not be zipped. Inspection and Test Plans in Glaass are purposefully vertical and not horizontal due to screen real-estate constrains of a digital platform, thereby allowing an unlimited number of headings and items, allowing Glaass to cater to any complexity of Inspection and Test Plan. Control Points can include default workflows, meaning that there is one less step; however, this is up to Administrators in the project to enable this. We really appreciate your feedback and would like to connect with you to help further and offer you a workshop session where we can also run through the iOS and Android app. Please reach out to us at support@glaass.net as we would be more than happy to help.

  ### 37. Glaass Pro

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ben J. | P, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Glaass Pro?**

I like that Lots and all relevant documents are detailed on one screen.  The calendar function is good when used correctly by the Admin.

**What do you dislike about Glaass Pro?**

I found Glaass very difficult to navigate in the first few weeks however I am more comfortable with it now.  I think a lot of the poor navigation is due to poor set up initially on the specific project.  If there was a way to lay the whole project out it would be more helpful - Project Overview Map, for example.

**What problems is Glaass Pro solving and how is that benefiting you?**

Closing workflows, these can be difficult to understand whether they have been raised or are outstanding.

**Official Response from Lachlan Knight:**

> Thank you for your detailed review, customer feedback is greatly appreciated. We do have a range of training courses available, along with tutorials and a full video library, though it sounds like you have the hang of it now. Every Glaass Pro project is setup differently to suit each project's individual needs and requirements. If you need additional assistance please contact support@glaass.net and we will help you out.

  ### 38. GLAASS is user friendly and flexible

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohsen J. | Quality Inspector, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2021

**What do you like best about Glaass Pro?**

The flexibility of GLAASS to adjust and modify based on your requirements

**What do you dislike about Glaass Pro?**

It is a little bit slow and not fast enogh to open folders and cases

**What problems is Glaass Pro solving and how is that benefiting you?**

Raising workflows with different steps between client and contractor

**Official Response from Lachlan Knight:**

> Mohsen, thank you for your considered and constructive review. I will pass your feedback onto the team. Thanks again for your support and keep up your great work.

  ### 39. Survey.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Glaass Pro?**

The ease of closing out & reviewing all the control points. How tasks are come up on the calendar to action is excellent. The ease of navigating through the system makes this one of the most user-friendly systems I have ever used in all my time in construction.

**What do you dislike about Glaass Pro?**

Nothing. It is the best system I have used. I will be pushing to use the design on all future projects as it removes frustration from other forms of completions programs.

**What problems is Glaass Pro solving and how is that benefiting you?**

All control points that require rectification are well presented and make it clear. Communication is always a mission on these projects, but this system makes it a breeze to contact and close any issues between parties.

**Official Response from Lachlan Knight:**

> Appreciate the review and positive feedback. Keep up the great work in Glaass Pro!

  ### 40. I use Glaass every day for quality completions, all departments can share and approve our docs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2021

**What do you like best about Glaass Pro?**

Graph easy to make, check all lots in few clicks

**What do you dislike about Glaass Pro?**

Glass can be use in a different way from each of us

**What problems is Glaass Pro solving and how is that benefiting you?**

Close the worklots and make a easy spreadsheet and graphs

**Official Response from Lachlan Knight:**

> Thank you for sharing your positive impressions of Glaass Pro. It is great to hear you are making the most out of the customisable graphs.

  ### 41. great format suitable for everyone!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Glaass Pro?**

Ease of navigation to all areas, access to up-to-date drawings and designs.

**What do you dislike about Glaass Pro?**

Nothing, everything is so easy and straightforward

**What problems is Glaass Pro solving and how is that benefiting you?**

Up to date drawings are easily accessible the benefits are endless

**Official Response from Lachlan Knight:**

> Thank you for taking the time to review Glaass Pro. Great to hear that the solution is easy to navigate and is straightforward. Thanks for your support.

  ### 42. Good Session

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Glaass Pro?**

Session was very interesting and useful and interactive.

**What do you dislike about Glaass Pro?**

Did not find anything. All the training sessions were good.

**What problems is Glaass Pro solving and how is that benefiting you?**

Sending document for internal review. creating and sending a document .

**Official Response from Lachlan Knight:**

> Thank you for the positive comments. If you need any further assistance, you are most welcome to reach out to us at any time.

  ### 43. Easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Glaass Pro?**

Linking Lots is the best as it allows traceability. Anything to do with allowing you to links tests and CPs to Lots allows you to trace results in the future.

**What do you dislike about Glaass Pro?**

When I edit a Test Request I can't remove a Lot link (e.g. I had three lots linked to a Test Request). I later tried to edit one Lot out as it was no longer relevant. Software didn't allow this.

**Recommendations to others considering Glaass Pro:**

Link Lots

**What problems is Glaass Pro solving and how is that benefiting you?**

Traceability.

**Official Response from Lachlan Knight:**

> Thank you for taking the time to review Glaass Pro. By default, links cannot be removed; however, if the Lot is no longer relevant it can be archived by the creator or an Administrator. Thanks for your support.

  ### 44. A decent tool for traceability

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shaun V. | Project Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Glaass Pro?**

Good in terms of linking mechanisms for QA traceability

**What do you dislike about Glaass Pro?**

-Search function could be improved
-Further inputs required such as drop-down lists for common info

**What problems is Glaass Pro solving and how is that benefiting you?**

The main purposes I use this program is for Quality Assurance/Control via traceability and linking of information from a number of sources. This aspect works very well and has a real productivity benefit by saving quite a lot of time spent collating info.

  ### 45. Easy to navigate, sometimes difficult to find and follow.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Glaass Pro?**

In general good design and good structured. Good explanation videos.

**What do you dislike about Glaass Pro?**

I get sometimes lost in the trail of documents. Especially for a beginner like myself it can be overwhelming and I still sometimes struggle to find the doc/lot record etc I was looking for. Also we have to juggle between glaass and aconex which can be frustrating.

**Recommendations to others considering Glaass Pro:**

Take your time familiarising with glaass, watch the how to videos.

**What problems is Glaass Pro solving and how is that benefiting you?**

I check if the contractor has uploaded inspection reports and survey points. I download and review them. Once you know where things are and how they are structured, it's easy to follow the process in glaass.

  ### 46. Quality-Glaass

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Glaass Pro?**

Glaass is the fast way for the project to collect all the records from concrete pour to create new ITPs

**What do you dislike about Glaass Pro?**

If the people are not trained to use as told, they can find their way to open Cases and can be hard to find if they do not link to the Lot

**What problems is Glaass Pro solving and how is that benefiting you?**

Closing work lots, send to the client the records on time

  ### 47. Glaass Review - Lombrum Project (PNG)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Grant W. | Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2021

**What do you like best about Glaass Pro?**

The support from the Glaass Team is awesome.

**What do you dislike about Glaass Pro?**

The terminology, eg cases should be able to be changed for the go live version

**Recommendations to others considering Glaass Pro:**

Ensure your Inspection and Test Plan are manageable.

**What problems is Glaass Pro solving and how is that benefiting you?**

We are using Glaass for our Quality Control and Lot Management.

**Official Response from Lachlan Knight:**

> Thanks for your review, Grant. It has been a pleasure working with you and your team.

  ### 48. I have had an overall positive experience with glass

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2021

**What do you like best about Glaass Pro?**

it is helpful to use as it keeps all parties informed of what is happening and when it's happening

**What do you dislike about Glaass Pro?**

It can be hard to keep track of when there are lots of control points and test requests. I need to use an excel spreadsheet to keep track of everything.

**What problems is Glaass Pro solving and how is that benefiting you?**

keeping track of lots of quality control documents

**Official Response from Lachlan Knight:**

> Thank you for your review of Glaass Pro. Tracking control points and test requests can be managed through either register or analytics. For example, you can setup a saved register search based on different test request metadata, or alternatively, you can setup analytical widgets for your control points. Further, register and analytics can also be set as a default starting screen, so when you log in, you are immediately taken to it. Thank you again for your review. 

  ### 49. Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2021

**What do you like best about Glaass Pro?**

Glaass is user-friendly and a complete system for construction management processes.

**What do you dislike about Glaass Pro?**

Being a new user, it took a few weeks to learn all the processes. Completly different system to others out there.

**What problems is Glaass Pro solving and how is that benefiting you?**

Quality process of Lot completion has been simp[lified by use of Glaass on our project.

**Official Response from Lachlan Knight:**

> Thank you for your review and kind words. If you ever need additional help, please feel free to reach out to our team at support@glaass.net alternatively, you can find tutorials and a full video library under Settings within Glaass Pro. 

  ### 50. Glaass Pro Is Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Glaass Pro?**

It is easy to find lots and quality information/documentation.

**What do you dislike about Glaass Pro?**

Glaass sends a lot of email notifications about lots but doesn't send the comments that were written on the lots in those emails. More detail would be appreciated.

**What problems is Glaass Pro solving and how is that benefiting you?**

Glaass Pro is good for sharing quality documentation with various parties. This helps collaboration between teams.


## Glaass Pro Discussions
  - [What is Glaass Pro used for?](https://www.g2.com/discussions/what-is-glaass-pro-used-for)

- [View Glaass Pro pricing details and edition comparison](https://www.g2.com/products/glaass-pro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+22%3A27%3A30+-0500&secure%5Bsession_id%5D=f85cf9dc-4d46-4b1f-bff6-4fdea9ec3308&secure%5Btoken%5D=3b90a7b37209a1a94ab95d8882153975c1592e57beca3a1dab6283b46e0b40a2&format=llm_user)
## Glaass Pro Integrations
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Oracle Aconex](https://www.g2.com/products/oracle-aconex/reviews)

## Glaass Pro Features
**Task Management**
- Information Management
- Communication and Collaboration

**Site Management**
- Field Service Management
- Field Collaboration
- Mobile App
- Field Reporting
- Photo and Video Uploads

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