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Get The Referral Reviews & Product Details

GetTheReferral is an app-based SaaS referral platform that combines communication, project management, and engagement tools that drive high-quality referrals. GTR combines an integrated dashboard that manages customer leads and communications, with an engaging, branded mobile app that makes it easier for their customers to actively refer and be rewarded quickly for their efforts.

Seller

GetTheReferral.com

Discussions

Get The Referral Community

Languages Supported

English

Product Description

Track, manage and reward your customers for their referrals with a custom branded mobile and web app specific to your company.

Overview by

GTR Marketing

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Get The Referral Media

Get The Referral Demo - Let Us Help Grow Your Business!

Let GTR help you create and manage a thriving referral business with your own mobile app and backend platform.

Get The Referral Demo - Generate, Manage, and Pay Referrals

Get The Referral provides an intuitive backend system to track and pay all of the referrals generated through the app.

Get The Referral Demo - Make Money, Save Money, and Save Time with GTR

Discover how our platform was designed to drive business growth and hear what our customers have to say about working with GTR.

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Stephen O.

GM and VP

Small-Business (50 or fewer emp.)

7/23/2025

"Over Sold Underdelivered"

1/5

What do you like best about Get The Referral?

They have a platform for referral tracking, paying out, and continued engagement. Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

Their tech and onboarding is extremely lacking. Review collected by and hosted on G2.com.

Verified User in Publishing

Small-Business (50 or fewer emp.)

6/15/2023

"Do not recommend"

0/5

What do you like best about Get The Referral?

It's very expensive software and they don't care if it makes sense for you, they are very pushy and only in it to sell the software not to benefit you as they claim. Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

They communicate a lot to sell you or upgrade you. If there is a misunderstanding then there is little communication regardless of the circumstances. They push you into an upgrade and misrepresent the costs verbally but sneak it in writing knowing you didn't notice. When you notice, they state they will help and review but they don't get back to you for a long time and won't answer your questions. They are unprofessional in their communication with each other when they didn't realize they copied you. Review collected by and hosted on G2.com.

Response from Mikayla Martinsen of Get The Referral

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Thank you for sharing your feedback about Get The Referral. We appreciate your honesty and apologize for any negative experiences you've had. Our software is designed to enhance your referral marketing efforts and generate meaningful results. We strive to provide exceptional value and customer service to our clients, so we are disheartened to hear you feel otherwise. We take your feedback seriously and are constantly working to improve our communication processes. We would appreciate the opportunity to address your concerns directly and provide a resolution. Please reach out to our customer support team, and we will be more than happy to assist you. Thank you for bringing this to our attention.

Jessica P.

Marketing Director

Small-Business (50 or fewer emp.)

9/27/2022

"Great for our Referral Program"

5/5

What do you like best about Get The Referral?

This app is excellent for helping our company capture referrals, this app manages the entire process for us from referral to payment and makes it super simple for our partners to use. Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

Sometimes the terminology used as advocate, referral, sales rep advocate, gets a little confusing to our sales team, but otherwise no complaints at all with the GTR app Review collected by and hosted on G2.com.

Response from Mikayla Martinsen of Get The Referral

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Hi Jessica,

We're thrilled to hear we've helped improve your company's referral process and made it simpler for your partners. The ability to sync with your CRM is powerful!

We understand learning new terminology can be challenging! It's one reason for our knowledge base, which we hope you'll pass on to your sales team for reference if needed. https://knowledgebase.getthereferral.com/knowledgebase/glossary-of-terms-categorical We're always here to help!

Thank you for being a part of the GTR family. We appreciate you and value your business. We look forward to continuing to serve you!

-The GTR Team

Jeff H.

Vice President of Sales

Small-Business (50 or fewer emp.)

9/27/2022

"High Converting Referral Leads"

4.5/5

What do you like best about Get The Referral?

Using GTR gives us referral leads that convert at a very high percentage and keeps our entire referral process organized. Using links that tie referring "Advocates" to a specific sales person is brilliant, it gives the sales team real incentives to max out their efforts to get Advocate signups and keeps everything organized in our CRM/Sales software as well. Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

The process of integrating GTR with our CRM was sold as a slam dunk. It wasn't, but GTR stuck with it and wound up delivering everything they said they would. Support staff are responsive and friendly. Review collected by and hosted on G2.com.

Response from Mikayla Martinsen of Get The Referral

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Hi Jeff,

We're excited to hear you had such a positive experience with GTR! Keeping your referral program process organized is key, so we're pleased to know we've been able to help you with that.

As you know, CRM integrations can be tricky sometimes, but I'm glad to hear we found a way forward.

Thank you so much for joining the GTR family. We appreciate you and value your business. We look forward to continuing to serve you!

-The GTR Team

Tyler M.

Marketing Coordinator

Small-Business (50 or fewer emp.)

5/5/2022

"GTR has always been helpful to us and our app."

4/5

What do you like best about Get The Referral?

I like the simplicity of the interface for my usage as the Marketing Coordinator for Hail Pro. It is very straight forward when I need to compensate advocates for their referrals. Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

I would say that the user experience although it is very simple, some customers don't like that they have to "cash out" manually in the rewards wallet section. Sometimes they assume as soon as a referral is approved they will recieve their reward but realize later they must manually transfer the money to their bank account. Review collected by and hosted on G2.com.

Response from Mikayla Martinsen of Get The Referral

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Hi Tyler!

Thank you for your review and for sharing your feedback. We’re pleased to hear that you’ve seen an expansion in business opportunities from your advocates with the use of our platform. Our goal is always to continue to improve and to provide a quality customer experience for all, so we appreciate sharing your experience.

Thank you so much for joining the GTR family. We look forward to continuing to serve you!

- The GTR Team

Debbie R.

Staff Accountant

Small-Business (50 or fewer emp.)

9/27/2022

"Get the Referral"

4.5/5

What do you like best about Get The Referral?

The ease of the system. It is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

It freezes up a bit and I have to refresh. It doesn't have any indication of whether an account has been paid or not. Review collected by and hosted on G2.com.

Response from Mikayla Martinsen of Get The Referral

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Hi Debbie,

The Get The Referral team is glad to hear that you’re having a good experience! We’re also happy to hear that you find our platform easy and user-friendly. The ability to reward and reimburse people in a more efficient manner saves so much time. Your feedback is appreciated.

Thank you so much for joining the GTR family. We appreciate you and value your business. We look forward to continuing to serve you!

- The GTR Team

Lisa S.

Allied Ambassador

Mid-Market (51-1000 emp.)

9/27/2022

"From Allied Experts"

4.5/5

What do you like best about Get The Referral?

It is easy to navigate and easy to explain to customers how to navigate Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

Sometimes the customer service It department is slow in responding to issues Review collected by and hosted on G2.com.

Response from Mikayla Martinsen of Get The Referral

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Hi Lisa,

Thank you for your review and for sharing how much you enjoy the power and simplicity of our product! We work hard to continuously provide a quality customer experience at Get The Referral so we value your feedback. We appreciate you taking the time to share your review and your thoughts on how we can improve.

- The GTR Team

Kristi C.

Small-Business (50 or fewer emp.)

5/4/2022

"Create Customer Loyalty in a Snap"

4/5

What do you like best about Get The Referral?

GTR has made it simple to track who our loyal customers are without manually monitoring the process. Offering a referral award is managed once a week with minimal effort. As a company, we are seeing quality leads come in and with the administration being minimal our ROI is efficient. I would recommend GTR to any company that can integrate this with their CRM. It is easy to communicate with our customers and they enjoy the reward of referring neighbors and friends to us. Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

We wish our reward balance would load quicker. There is often a delay of 24 hours or more before we can send out loyalty rewards and sometimes our advocates don't like to wait. Not sure that is really a GTR issue as much as it is a bank issue, but that improvement would be helpful. Review collected by and hosted on G2.com.

What problems is Get The Referral solving and how is that benefiting you?

We were tracking our loyalty program manually prior and the amount of monitoring between spreadsheets and reports from our CRM to ensure everyone was properly credited was cumbersome and only became worse with staff turnover. GTR eliminated that hassle for us. It wasn't long before we decided we would like to offer our staff the ability to refer employee candidates through the App and that has been a great asset making it easy for our team to help fill our employment roster. Review collected by and hosted on G2.com.

Response from Mikayla Martinsen of Get The Referral

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Hello Kristi!

We’re very happy to hear that your referral program has been streamlined by using GTR! Our platform is designed to do just that, while also saving you time and money so we’re always pleased to hear it is performing successfully for our customers.

In addition, thank you for sharing your thoughts on how we can improve. We greatly value your feedback. We hear you and do understand that sometimes advocates want to access their referral rewards sooner than 24 hours. As we consistently strive to improve our product and the experience you, your customers, and advocates have with it, we’ll be sure to keep you in the loop on product updates in the future.

Thank you so much for taking the time to leave a review and share your feedback. We appreciate it and we appreciate you!

- The GTR Team

Alan T.

Sales Director

Small-Business (50 or fewer emp.)

4/19/2022

"Loving GTR!"

5/5

What do you like best about Get The Referral?

I love the platform. It is vibrant and super east to use! I love the project management feature and the ability to leave referrals right from the app! Also, this avoids us from cutting checks to clients. Makes our lives so much easuer. Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

We would like to have the option to message clients directly from the app. We can track conversations as a company this way and it would be great to do this! Otherwise, I think it has everything we were looking for. Review collected by and hosted on G2.com.

Response from Mikayla Martinsen of Get The Referral

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Hi Alan!

We’re excited to hear that you’re pleased with Get The Referral and that our platform has streamlined your business’ referral process. We are big fans of the Project Status Tool as well! The ability to manage customer projects and provide them with automatic updates via push notifications is a powerful and well-liked feature.

We also wanted to make sure you’re using the In-App Messaging feature of the app. It allows you to message customers directly from within your app and keep track of conversations, similar to private messages or texts. If you’d like more information on this feature, please don’t hesitate to reach out to our Customer Success Team at support@getthereferral.com. We are always happy to help and we definitely want to make sure you’re making the most of your app.

- The GTR Team

Trevor S.

President

Mid-Market (51-1000 emp.)

4/22/2022

"Perfect product for streamlining referrals."

5/5

What do you like best about Get The Referral?

The ability to manage referral payments. Review collected by and hosted on G2.com.

What do you dislike about Get The Referral?

At the moment, there is nothing I find disappointing in this app. Review collected by and hosted on G2.com.

Recommendations to others considering Get The Referral:

It is well worth the investment. Review collected by and hosted on G2.com.

What problems is Get The Referral solving and how is that benefiting you?

Tracking referrals, paying out bonuses and notifying our customer base when we have a promotion. Takes far less time to pay out referrals now, thank you GTR Review collected by and hosted on G2.com.

Response from Mikayla Martinsen of Get The Referral

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Hello Trevor!

Thank you for your positive feedback and for your 5-star review. At Get The Referral, we continuously strive to improve our service and provide a quality customer experience. It’s always great to hear how well our products and services help solve the problems many referral programs have with generating, tracking, and rewarding referrals.

We look forward to your continued success!

- The GTR Team