FundRaiser Spark Reviews & Product Details

It is a great platform for higher education universities or any larger type of non profit. Review collected by and hosted on G2.com.

I don't like how the website is a bit lagging at times. It is hard to put in recurring gifts at times because the systems sometimes complicates the process. Review collected by and hosted on G2.com.

I can easily look at someone's giving record or pull report of who has given certain kinds of gifts. I also like being able to merge form letters in the program without doing a separate mail merge. Review collected by and hosted on G2.com.

Not all of the types of reporting allow you to control for the same types of data. For example, I can control for certain gift motivations in donor report feature but not simple-defined. Also the exporting to Excel doesn't always look clean and needs lots of editing. Review collected by and hosted on G2.com.

Lots of room to store data on our donors, phone call records, call-back and to-do prompts, Review collected by and hosted on G2.com.

It is difficult to get the report you desire, and have it total when and where needed. Review collected by and hosted on G2.com.

I like the customer service providers and sales department staff who are extremely responsive and helpful. They are a pleasure to work with -- and the best thing is that you are talking to a LIVE customer service or sales representative. You are not required to go through a long "screening menu", but are connected to a person who is knowledgeable and gets working on your problem instantly. I really like the FRhelp.com "Go to Meeting" feature which allows the reps to see your screen and take over if coding needs to be done. Extremely helpful! Review collected by and hosted on G2.com.

When I was using the FundRaiser Select installed system, there would be occasional issues when running reports. But, once we went online, it has been problem-free. Review collected by and hosted on G2.com.

Fundraiser is easy to use database that provides a seamless donor management process as well as beneficial reporting options. I use the cloud based system which is very affordable and allows me to access the data base securely, anytime, anywhere. Review collected by and hosted on G2.com.

Needs a reporting function that breaks out donations in gift/non-gift for the purpose of generating end of the year tax summary letters. I think Fundraiser is working on this feature. Review collected by and hosted on G2.com.

Navigating the site overall is more intuitive / logical than other fundraising software with which I've worked.

I like the "save" reminders before moving to a different tab.

I also like many of the "auto-fill" features. (E.g after entering a new donor name and hitting the "reform" button, all salutations fill in.) Review collected by and hosted on G2.com.

Sometimes the donors name (in the upper left) doesn't match the donor on whom I'm actually working. There seems to be a delay when I switch to a new donor file, which can be confusing for data entry. (I get around the lag by triple checking the "name details" section before making any changes/additions anywhere else.) Review collected by and hosted on G2.com.