# FundRaiser Spark Reviews **Vendor:** FundRaiser Software **Category:** [Donor Management Software](https://www.g2.com/categories/donor-management) **Average Rating:** 3.7/5.0 **Total Reviews:** 6 ## About FundRaiser Spark FundRaiser Software offers three powerful, complete donor management packages designed to fit the needs, budgets and installation environments of all nonprofits. For more than 30 years, nonprofits have been using FundRaiser Software to build stronger relationships with donors, raise more money, execute more effective campaigns, grow constituency and expand their reach. ## FundRaiser Spark Reviews ### 1. Great for a Nonprofit organization **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandra (Ally) Z. | Implementation Team Lead - Conversion Analyst ll, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2018 **What do you like best about FundRaiser Spark?** It is a great platform for higher education universities or any larger type of non profit. **What do you dislike about FundRaiser Spark?** I don't like how the website is a bit lagging at times. It is hard to put in recurring gifts at times because the systems sometimes complicates the process. **Recommendations to others considering FundRaiser Spark:** Fundraiser works great if your company is large and have a lot of prospects to manage. If you have a high volume of leads and many donors, it helps tremendously to use FundRaiser. **What problems is FundRaiser Spark solving and how is that benefiting you?** Using FundRaiser as our Donor Management tool has made processes more efficient and very strategic. We have a heavy load of a lot of prospects which demands a quality software to organize. FundRaiser is a great tool to organize all prospects and helps in all forms for donor management. ### 2. FundRaiser is okay for some things, not others **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about FundRaiser Spark?** I can easily look at someone's giving record or pull report of who has given certain kinds of gifts. I also like being able to merge form letters in the program without doing a separate mail merge. **What do you dislike about FundRaiser Spark?** Not all of the types of reporting allow you to control for the same types of data. For example, I can control for certain gift motivations in donor report feature but not simple-defined. Also the exporting to Excel doesn't always look clean and needs lots of editing. **What problems is FundRaiser Spark solving and how is that benefiting you?** We use FundRaiser as our complete donor and ticket buyer database. It is helpful in generating lists for mass mailings, sending donor thank you notes, and setting reminders of when to contact people to renew their membership. ### 3. keeps track of donors great, but reporting is difficult **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Philanthropy | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about FundRaiser Spark?** Lots of room to store data on our donors, phone call records, call-back and to-do prompts, **What do you dislike about FundRaiser Spark?** It is difficult to get the report you desire, and have it total when and where needed. **Recommendations to others considering FundRaiser Spark:** More thought regarding the long-term use of the product should have been done initially, along with estimated costs for developing reports. Initial cash outlay was VERY affordable, and was significant reason for selecting the software. Working with donor records is very easy, and intuitive with respect relations management. **What problems is FundRaiser Spark solving and how is that benefiting you?** initially it was purchased to track and create a donor database. Importing thousands of records collected from our website donation page was easy, However, once we wanted to store donor gifts and beneficiary allocations there were limited fields for doing so. To be fair, perhaps we needed to invest in more consulting by the developer, once we realized this additional information needed to be stored.. ### 4. Great (and Friendly) Customer Service at FundRaiser! **Rating:** 4.0/5.0 stars **Reviewed by:** Maureen C. | Administrative Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2016 **What do you like best about FundRaiser Spark?** I like the customer service providers and sales department staff who are extremely responsive and helpful. They are a pleasure to work with -- and the best thing is that you are talking to a LIVE customer service or sales representative. You are not required to go through a long "screening menu", but are connected to a person who is knowledgeable and gets working on your problem instantly. I really like the FRhelp.com "Go to Meeting" feature which allows the reps to see your screen and take over if coding needs to be done. Extremely helpful! **What do you dislike about FundRaiser Spark?** When I was using the FundRaiser Select installed system, there would be occasional issues when running reports. But, once we went online, it has been problem-free. **What problems is FundRaiser Spark solving and how is that benefiting you?** We are able to manage all our donor contact information and giving histories, run reports for our Board or Fundraising Committee -- and it's really easy. Now that we've installed our donor portal and our online donations go directly into the FundRaiser database, it's really helped save time (and cut down on errors) since there is a lot less "manual entry" of gifts involved. **Official Response from Autumn Shirley:** > Thank you for your generous review - we are so happy that you have been pleased with FundRaiser Select! ### 5. Easy to Use, Affordable, Flexible, Functional **Rating:** 5.0/5.0 stars **Reviewed by:** Martha W. | Development Associate, Performing Arts, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2017 **What do you like best about FundRaiser Spark?** Fundraiser is easy to use database that provides a seamless donor management process as well as beneficial reporting options. I use the cloud based system which is very affordable and allows me to access the data base securely, anytime, anywhere. **What do you dislike about FundRaiser Spark?** Needs a reporting function that breaks out donations in gift/non-gift for the purpose of generating end of the year tax summary letters. I think Fundraiser is working on this feature. **Recommendations to others considering FundRaiser Spark:** Fundraiser offers top quality support--responding in a timely manner to questions in a friendly and professional manner. **What problems is FundRaiser Spark solving and how is that benefiting you?** Moving our donors up to higher giving levels. Fundraiser gives us the capacity to plan strategically with specific donors. **Official Response from Autumn Shirley:** > Thank you for your generous review, Martha. You are correct that we are enhancing our reports so that they include the functionality that you mentioned and expect to implement it soon! ### 6. Jean Otto Ford's Fundraiser Review **Rating:** 3.5/5.0 stars **Reviewed by:** Jean Otto F. | Employee Coordinator, Writing and Editing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2016 **What do you like best about FundRaiser Spark?** Navigating the site overall is more intuitive / logical than other fundraising software with which I've worked. I like the "save" reminders before moving to a different tab. I also like many of the "auto-fill" features. (E.g after entering a new donor name and hitting the "reform" button, all salutations fill in.) **What do you dislike about FundRaiser Spark?** Sometimes the donors name (in the upper left) doesn't match the donor on whom I'm actually working. There seems to be a delay when I switch to a new donor file, which can be confusing for data entry. (I get around the lag by triple checking the "name details" section before making any changes/additions anywhere else.) **What problems is FundRaiser Spark solving and how is that benefiting you?** Effective and timely donor management. **Official Response from Autumn Shirley:** > Thank you for your generous review of our software! ## FundRaiser Spark Discussions - [What is FundRaiser Spark used for?](https://www.g2.com/discussions/what-is-fundraiser-spark-used-for) - [View FundRaiser Spark pricing details and edition comparison](https://www.g2.com/products/fundraiser-spark/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+03%3A37%3A02+-0500&secure%5Bsession_id%5D=102ad8a2-b165-4a5b-a2e1-2f1b3a7d53d9&secure%5Btoken%5D=8b39b1fcde49bd6923fe1d10f943d82de582a8687993a8e93c583adc2d2da737&format=llm_user) ## FundRaiser Spark Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting ## Top FundRaiser Spark Alternatives - [Snap! 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