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Fundly

By NonProfitEasy

2.9 out of 5 stars

How would you rate your experience with Fundly?

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Fundly Reviews & Product Details

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Fundly Reviews (14)

Reviews

Fundly Reviews (14)

2.9
14 reviews

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Verified User in Management Consulting
UM
Small-Business (50 or fewer emp.)
"Terrible platform"
What do you like best about Fundly?

There is not much to like about the serice except maybe that it's easy to set up Review collected by and hosted on G2.com.

What do you dislike about Fundly?

1) Fundly suspended my campaign after donations were made without an explanation.

2) There is no customer support. Emails went unanswered

3) The Stripe checkout was not easy to set up and it's unclear whether Stripe allows for personal payouts which aren't a business Review collected by and hosted on G2.com.

Hannah K.
HK
At Risk Ministry Leader
Mid-Market (51-1000 emp.)
"So many glitches"
What do you like best about Fundly?

If it worked well it's nice that people can just enter the amount they want to donate all from the comfort of their own couch. A one-time donation typically works fine. Review collected by and hosted on G2.com.

What do you dislike about Fundly?

It only allows the donor to set up their donation on the exact day that they're doing it. They are not able to forward date a monthly donation. Therefore if you want a monthly donation to come out on the 5th of every month you HAVE to donate on the 5th and then set it up as monthly. It also continually glitches and does not set up "monthly" as monthly. It continually only goes through as a "one time gift" when the donors click monthly. This has caused quite a bit of frustration with donors and the loss of some support, understandably. The fundly staff don't seem to be able to remedy these problems as they are continuing month after month to no avail. Review collected by and hosted on G2.com.

MW
Administrative Support Services Coordindator
Small-Business (50 or fewer emp.)
"Fundly Works - But Can be a Challenge"
What do you like best about Fundly?

Fundly is fairly easy and straightforward to use and is a powerful tool - plus, it's in the cloud (so it can be accessed anywhere). Review collected by and hosted on G2.com.

What do you dislike about Fundly?

There is quite a learning curve when it comes to getting the software to do what you'd like it to do when it comes to running reports and creating communications. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fundly works great for businesses to hold data for employees. "
What do you like best about Fundly?

I appreciate the amount of information it holds and how it helps companies to stay organized, give tasks, hold employee data, etc. Review collected by and hosted on G2.com.

What do you dislike about Fundly?

I dislike how it seems less secure than some other sights. My company has had a breech in fundly a few times. Review collected by and hosted on G2.com.

Verified User in Performing Arts
UP
Small-Business (50 or fewer emp.)
"Efficient and helpful, with caveats"
What do you like best about Fundly?

As the first CRM at our organization, Fundly has been transformational, especially for organizing paid and free events with online signups. Review collected by and hosted on G2.com.

What do you dislike about Fundly?

Fundly is a young CRM, and still has some significant bugs or inadequacies: for example, patrons can't pay an invoice that Fundly sends, so we have to do a workaround with PayPal. But their staff is very open to troubleshooting, which helps. Review collected by and hosted on G2.com.

Veronica F.
VF
Student Technician
Higher Education
Enterprise (> 1000 emp.)
"Great option for fundraising"
What do you like best about Fundly?

It is very easy to set up a fundraiser and share it with a lot of people. A lot of useful tools are available on the website and the customer support is really good. Review collected by and hosted on G2.com.

What do you dislike about Fundly?

I can't really think of anything to dislike. Maybe they could allow more personalization on a campaign's page, but it's not a must, Review collected by and hosted on G2.com.

Vivian M.
VM
Non-Profit Management Leadership Intern
Music
Small-Business (50 or fewer emp.)
"Easy to Use, Easy to Find"
What do you like best about Fundly?

It was really easy for me to figure out how to use Fundly and navigate all of the aspects of the website. I like how easy it was to find and connect with others. Review collected by and hosted on G2.com.

What do you dislike about Fundly?

Fundly, compared with other big grassroots fundraising programs, is less well known. You would have to have a lot of connections to really raise money on the website, as you don't receive a lot of exposure. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Raising power"
What do you like best about Fundly?

The simplicity of the website and how easy it is for donors to find a cause based on their category breakdown. Review collected by and hosted on G2.com.

What do you dislike about Fundly?

I'm not a fan of some of the fees they incorporate into donors contributions. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business (50 or fewer emp.)
"Fundly helps me fundraise for my business"
What do you like best about Fundly?

I really like the interface and the design, and how fundraisers are organized on the site. Review collected by and hosted on G2.com.

What do you dislike about Fundly?

Some features are difficult to use, or required me to do research on how to use them. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Easy to set up but comes with hefty fees"
What do you like best about Fundly?

Fundly allows people to raise funds with no requirements which provides a lot of flexibility to set up different types of campaigns. They also offer some support along the way by presenting some campaign ideas. And for those who are accustomed to mobile, the experience is all mobile optimized. Review collected by and hosted on G2.com.

What do you dislike about Fundly?

The hefty 8% fees are tough to swallow, particularly when your funds are below $50,000 and every penny counts. They take fees for services and credit card processing. Also, if donors want to see the campaign they have to sign up for an account first in order to even know what the campaign entails which seems like a pain. Review collected by and hosted on G2.com.

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