# Top 10 Freshdesk for G Suite Alternatives & Competitors
**Average Rating:** 4.4/5
**Total Number of Reviews:** 28
Freshdesk for G Suite is not the only option for Google Workspace for Sales Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to Freshdesk for G Suite include email and integration. The best overall Freshdesk for G Suite alternative is Zoho Desk. Other similar apps like Freshdesk for G Suite are Mixmax, Nutshell, Copper, and Pipeline CRM. Freshdesk for G Suite alternatives can be found in [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales) but may also be in [CRM Software](https://www.g2.com/categories/crm) or [Help Desk Software](https://www.g2.com/categories/help-desk).


## Best Paid & Free Alternatives to Freshdesk for G Suite
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Mixmax](https://www.g2.com/products/mixmax/reviews)
  - [Nutshell](https://www.g2.com/products/nutshell/reviews)
  - [Copper](https://www.g2.com/products/copper/reviews)
  - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews)
  - [folk](https://www.g2.com/products/folk-folk/reviews)
  - [NetHunt CRM](https://www.g2.com/products/nethunt-crm/reviews)
  - [Streak](https://www.g2.com/products/streak/reviews)
  - [Drag](https://www.g2.com/products/drag/reviews)
  - [SaneBox](https://www.g2.com/products/sanebox/reviews)

## Top 10 Alternatives to Freshdesk for G Suite Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Freshdesk for G Suite stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Financial Services, and Computer Hardware, and find the best product for your business.


  ### 1. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
By Zoho
**Average Rating:** 4.4/5
**Total Reviews:** 7,785
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.


Reviewers say compared to Freshdesk for G Suite, Zoho Desk is:
- Slower to reach roi
- Better at meeting requirements
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs Zoho Desk](https://www.g2.com/compare/freshdesk-for-g-suite-vs-zoho-desk)
**Compare Zoho Desk with other alternatives:**
- [Zoho Desk vs Mixmax](https://www.g2.com/compare/mixmax-vs-zoho-desk)
- [Zoho Desk vs Nutshell](https://www.g2.com/compare/nutshell-vs-zoho-desk)
- [Zoho Desk vs Copper](https://www.g2.com/compare/copper-vs-zoho-desk)
- [Zoho Desk vs Pipeline CRM](https://www.g2.com/compare/pipeline-crm-vs-zoho-desk)
- [Zoho Desk vs folk](https://www.g2.com/compare/zoho-desk-vs-folk-folk)
- [Zoho Desk vs NetHunt CRM](https://www.g2.com/compare/nethunt-crm-vs-zoho-desk)
- [Zoho Desk vs Streak](https://www.g2.com/compare/streak-vs-zoho-desk)
- [Zoho Desk vs Drag](https://www.g2.com/compare/drag-vs-zoho-desk)
- [Zoho Desk vs SaneBox](https://www.g2.com/compare/sanebox-vs-zoho-desk)

  ### 2. [Mixmax](https://www.g2.com/products/mixmax/reviews)
By Mixmax
**Average Rating:** 4.6/5
**Total Reviews:** 1,458
Mixmax makes Gmail your 'workflow control center' so you win more deals, engage more customers and streamline recruiting processes.


Reviewers say compared to Freshdesk for G Suite, Mixmax is:
- Slower to reach roi
- Easier to set up
- Easier to do business with
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs Mixmax](https://www.g2.com/compare/freshdesk-for-g-suite-vs-mixmax)
**Compare Mixmax with other alternatives:**
- [Mixmax vs Zoho Desk](https://www.g2.com/compare/mixmax-vs-zoho-desk)
- [Mixmax vs Nutshell](https://www.g2.com/compare/mixmax-vs-nutshell)
- [Mixmax vs Copper](https://www.g2.com/compare/copper-vs-mixmax)
- [Mixmax vs Pipeline CRM](https://www.g2.com/compare/mixmax-vs-pipeline-crm)
- [Mixmax vs folk](https://www.g2.com/compare/mixmax-vs-folk-folk)
- [Mixmax vs NetHunt CRM](https://www.g2.com/compare/mixmax-vs-nethunt-crm)
- [Mixmax vs Streak](https://www.g2.com/compare/mixmax-vs-streak)
- [Mixmax vs Drag](https://www.g2.com/compare/drag-vs-mixmax)
- [Mixmax vs SaneBox](https://www.g2.com/compare/mixmax-vs-sanebox)

  ### 3. [Nutshell](https://www.g2.com/products/nutshell/reviews)
By Nutshell
**Average Rating:** 4.3/5
**Total Reviews:** 1,443
Nutshell is CRM software that helps small-business sales reps win more deals.


Reviewers say compared to Freshdesk for G Suite, Nutshell is:
- Slower to reach roi
- Easier to set up
- Easier to do business with
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs Nutshell](https://www.g2.com/compare/freshdesk-for-g-suite-vs-nutshell)
**Compare Nutshell with other alternatives:**
- [Nutshell vs Zoho Desk](https://www.g2.com/compare/nutshell-vs-zoho-desk)
- [Nutshell vs Mixmax](https://www.g2.com/compare/mixmax-vs-nutshell)
- [Nutshell vs Copper](https://www.g2.com/compare/copper-vs-nutshell)
- [Nutshell vs Pipeline CRM](https://www.g2.com/compare/nutshell-vs-pipeline-crm)
- [Nutshell vs folk](https://www.g2.com/compare/nutshell-vs-folk-folk)
- [Nutshell vs NetHunt CRM](https://www.g2.com/compare/nethunt-crm-vs-nutshell)
- [Nutshell vs Streak](https://www.g2.com/compare/nutshell-vs-streak)
- [Nutshell vs Drag](https://www.g2.com/compare/drag-vs-nutshell)
- [Nutshell vs SaneBox](https://www.g2.com/compare/nutshell-vs-sanebox)

  ### 4. [Copper](https://www.g2.com/products/copper/reviews)
By Copper
**Average Rating:** 4.5/5
**Total Reviews:** 1,157
Copper is a smart & simple CRM that helps you close deals faster.


Reviewers say compared to Freshdesk for G Suite, Copper is:
- Slower to reach roi
- Easier to set up
- Easier to do business with
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs Copper](https://www.g2.com/compare/copper-vs-freshdesk-for-g-suite)
**Compare Copper with other alternatives:**
- [Copper vs Zoho Desk](https://www.g2.com/compare/copper-vs-zoho-desk)
- [Copper vs Mixmax](https://www.g2.com/compare/copper-vs-mixmax)
- [Copper vs Nutshell](https://www.g2.com/compare/copper-vs-nutshell)
- [Copper vs Pipeline CRM](https://www.g2.com/compare/copper-vs-pipeline-crm)
- [Copper vs folk](https://www.g2.com/compare/copper-vs-folk-folk)
- [Copper vs NetHunt CRM](https://www.g2.com/compare/copper-vs-nethunt-crm)
- [Copper vs Streak](https://www.g2.com/compare/copper-vs-streak)
- [Copper vs Drag](https://www.g2.com/compare/copper-vs-drag)
- [Copper vs SaneBox](https://www.g2.com/compare/copper-vs-sanebox)

  ### 5. [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews)
By Pipeline CRM
**Average Rating:** 4.3/5
**Total Reviews:** 952
Pipeline CRM is the first sales productivity platform to combine sales engagement and CRM in one simple app


Reviewers say compared to Freshdesk for G Suite, Pipeline CRM is:
- Slower to reach roi
- Easier to set up
- Easier to do business with
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs Pipeline CRM](https://www.g2.com/compare/freshdesk-for-g-suite-vs-pipeline-crm)
**Compare Pipeline CRM with other alternatives:**
- [Pipeline CRM vs Zoho Desk](https://www.g2.com/compare/pipeline-crm-vs-zoho-desk)
- [Pipeline CRM vs Mixmax](https://www.g2.com/compare/mixmax-vs-pipeline-crm)
- [Pipeline CRM vs Nutshell](https://www.g2.com/compare/nutshell-vs-pipeline-crm)
- [Pipeline CRM vs Copper](https://www.g2.com/compare/copper-vs-pipeline-crm)
- [Pipeline CRM vs folk](https://www.g2.com/compare/pipeline-crm-vs-folk-folk)
- [Pipeline CRM vs NetHunt CRM](https://www.g2.com/compare/nethunt-crm-vs-pipeline-crm)
- [Pipeline CRM vs Streak](https://www.g2.com/compare/pipeline-crm-vs-streak)
- [Pipeline CRM vs Drag](https://www.g2.com/compare/drag-vs-pipeline-crm)
- [Pipeline CRM vs SaneBox](https://www.g2.com/compare/pipeline-crm-vs-sanebox)

  ### 6. [folk](https://www.g2.com/products/folk-folk/reviews)
By folk
**Average Rating:** 4.5/5
**Total Reviews:** 334
folk is the all-in-one tool to put your contacts at work. The contact-centric collaborative tool to centralize, organize and activate contacts. Our mission is to give individuals and teams whose jobs revolve around managing and activating contacts a powerful tool to get their work done.


Reviewers say compared to Freshdesk for G Suite, folk is:
- More expensive
- Easier to set up
- Easier to do business with
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs folk](https://www.g2.com/compare/freshdesk-for-g-suite-vs-folk-folk)
**Compare folk with other alternatives:**
- [folk vs Zoho Desk](https://www.g2.com/compare/zoho-desk-vs-folk-folk)
- [folk vs Mixmax](https://www.g2.com/compare/mixmax-vs-folk-folk)
- [folk vs Nutshell](https://www.g2.com/compare/nutshell-vs-folk-folk)
- [folk vs Copper](https://www.g2.com/compare/copper-vs-folk-folk)
- [folk vs Pipeline CRM](https://www.g2.com/compare/pipeline-crm-vs-folk-folk)
- [folk vs NetHunt CRM](https://www.g2.com/compare/nethunt-crm-vs-folk-folk)
- [folk vs Streak](https://www.g2.com/compare/streak-vs-folk-folk)
- [folk vs Drag](https://www.g2.com/compare/drag-vs-folk-folk)
- [folk vs SaneBox](https://www.g2.com/compare/sanebox-vs-folk-folk)

  ### 7. [NetHunt CRM](https://www.g2.com/products/nethunt-crm/reviews)
By NetHunt CRM
**Average Rating:** 4.6/5
**Total Reviews:** 280
NetHunt CRM integrates entirely with Gmail, placing the full-featured Sales CRM right next to the work emails. Everything a salesperson needs is now available in the Gmail inbox - email tracking, customer profiles, deals and opportunities, data filters and views, team collaboration, bulk email and much more! The idea behind NetHunt is to add CRM functionality to every service and app you use daily and make the CRM follow you, not the other way around. A full-featured CRM right next to work emails, chat messages, social media profiles or calendar events. We're making this possible.


Reviewers say compared to Freshdesk for G Suite, NetHunt CRM is:
- Easier to do business with
- Easier to set up
- Easier to admin
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs NetHunt CRM](https://www.g2.com/compare/freshdesk-for-g-suite-vs-nethunt-crm)
**Compare NetHunt CRM with other alternatives:**
- [NetHunt CRM vs Zoho Desk](https://www.g2.com/compare/nethunt-crm-vs-zoho-desk)
- [NetHunt CRM vs Mixmax](https://www.g2.com/compare/mixmax-vs-nethunt-crm)
- [NetHunt CRM vs Nutshell](https://www.g2.com/compare/nethunt-crm-vs-nutshell)
- [NetHunt CRM vs Copper](https://www.g2.com/compare/copper-vs-nethunt-crm)
- [NetHunt CRM vs Pipeline CRM](https://www.g2.com/compare/nethunt-crm-vs-pipeline-crm)
- [NetHunt CRM vs folk](https://www.g2.com/compare/nethunt-crm-vs-folk-folk)
- [NetHunt CRM vs Streak](https://www.g2.com/compare/nethunt-crm-vs-streak)
- [NetHunt CRM vs Drag](https://www.g2.com/compare/drag-vs-nethunt-crm)
- [NetHunt CRM vs SaneBox](https://www.g2.com/compare/nethunt-crm-vs-sanebox)

  ### 8. [Streak](https://www.g2.com/products/streak/reviews)
By Streak
**Average Rating:** 4.5/5
**Total Reviews:** 265
Streak lets you keep track of all your deals right from your inbox.


Reviewers say compared to Freshdesk for G Suite, Streak is:
- Easier to set up
- Easier to do business with
- Easier to admin
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs Streak](https://www.g2.com/compare/freshdesk-for-g-suite-vs-streak)
**Compare Streak with other alternatives:**
- [Streak vs Zoho Desk](https://www.g2.com/compare/streak-vs-zoho-desk)
- [Streak vs Mixmax](https://www.g2.com/compare/mixmax-vs-streak)
- [Streak vs Nutshell](https://www.g2.com/compare/nutshell-vs-streak)
- [Streak vs Copper](https://www.g2.com/compare/copper-vs-streak)
- [Streak vs Pipeline CRM](https://www.g2.com/compare/pipeline-crm-vs-streak)
- [Streak vs folk](https://www.g2.com/compare/streak-vs-folk-folk)
- [Streak vs NetHunt CRM](https://www.g2.com/compare/nethunt-crm-vs-streak)
- [Streak vs Drag](https://www.g2.com/compare/drag-vs-streak)
- [Streak vs SaneBox](https://www.g2.com/compare/sanebox-vs-streak)

  ### 9. [Drag](https://www.g2.com/products/drag/reviews)
By DragApp.com
**Average Rating:** 4.5/5
**Total Reviews:** 261
Drag is the fastest and most cost-effective way to build team workflows within Gmail. It makes it easy to collaborate on emails, tasks, chat, notes and files on the place you spend your day - your inbox.


Reviewers say compared to Freshdesk for G Suite, Drag is:
- Easier to do business with
- Better at support
- Easier to set up
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs Drag](https://www.g2.com/compare/drag-vs-freshdesk-for-g-suite)
**Compare Drag with other alternatives:**
- [Drag vs Zoho Desk](https://www.g2.com/compare/drag-vs-zoho-desk)
- [Drag vs Mixmax](https://www.g2.com/compare/drag-vs-mixmax)
- [Drag vs Nutshell](https://www.g2.com/compare/drag-vs-nutshell)
- [Drag vs Copper](https://www.g2.com/compare/copper-vs-drag)
- [Drag vs Pipeline CRM](https://www.g2.com/compare/drag-vs-pipeline-crm)
- [Drag vs folk](https://www.g2.com/compare/drag-vs-folk-folk)
- [Drag vs NetHunt CRM](https://www.g2.com/compare/drag-vs-nethunt-crm)
- [Drag vs Streak](https://www.g2.com/compare/drag-vs-streak)
- [Drag vs SaneBox](https://www.g2.com/compare/drag-vs-sanebox)

  ### 10. [SaneBox](https://www.g2.com/products/sanebox/reviews)
By SaneBox
**Average Rating:** 4.8/5
**Total Reviews:** 227
SaneBox prioritizes important email and moves everything else into a separate folder. The contents of this folder are summarized in a daily digest for quick and easy bulk processing.


Reviewers say compared to Freshdesk for G Suite, SaneBox is:
- Easier to admin
- Easier to set up
- Easier to do business with
Categories in common with Freshdesk for G Suite: [Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

**Compare:** [Freshdesk for G Suite vs SaneBox](https://www.g2.com/compare/freshdesk-for-g-suite-vs-sanebox)
**Compare SaneBox with other alternatives:**
- [SaneBox vs Zoho Desk](https://www.g2.com/compare/sanebox-vs-zoho-desk)
- [SaneBox vs Mixmax](https://www.g2.com/compare/mixmax-vs-sanebox)
- [SaneBox vs Nutshell](https://www.g2.com/compare/nutshell-vs-sanebox)
- [SaneBox vs Copper](https://www.g2.com/compare/copper-vs-sanebox)
- [SaneBox vs Pipeline CRM](https://www.g2.com/compare/pipeline-crm-vs-sanebox)
- [SaneBox vs folk](https://www.g2.com/compare/sanebox-vs-folk-folk)
- [SaneBox vs NetHunt CRM](https://www.g2.com/compare/nethunt-crm-vs-sanebox)
- [SaneBox vs Streak](https://www.g2.com/compare/sanebox-vs-streak)
- [SaneBox vs Drag](https://www.g2.com/compare/drag-vs-sanebox)


---
## Freshdesk for G Suite Alternatives FAQs

### What are the best alternatives to Freshdesk for G Suite?

The best alternatives to Freshdesk for G Suite include [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) (4.4/5 with 7,638 reviews), [Mixmax](https://www.g2.com/products/mixmax/reviews) (4.6/5 with 1,457 reviews), [Nutshell](https://www.g2.com/products/nutshell/reviews) (4.3/5 with 1,431 reviews), and [Copper](https://www.g2.com/products/copper/reviews) (4.5/5 with 1,156 reviews). These alternatives offer superior usability, richer feature sets, and better integration with Google Workspace tools, enhancing sales and support workflows.



### Which Google Workspace for Sales tools do reviewers recommend instead of Freshdesk for G Suite?

Reviewers recommend [Mixmax](https://www.g2.com/products/mixmax/reviews) for its seamless Gmail integration, powerful email tracking, automated sequences, and scheduling features that significantly boost sales engagement efficiency. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) is favored for its comprehensive ticket management, automation, and multi-channel support at a competitive price. [Nutshell](https://www.g2.com/products/nutshell/reviews) is praised for its intuitive interface, pipeline management, and excellent customer support, making it ideal for small to mid-sized sales teams. [Copper](https://www.g2.com/products/copper/reviews) is highlighted for its deep Google Workspace integration, ease of use, and automation that reduces manual data entry, helping teams focus on relationship building.



### How does Freshdesk for G Suite compare to Zoho Desk?

According to G2 data, both [Freshdesk for G Suite](https://www.g2.com/products/freshdesk-for-g-suite/reviews) and [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) hold an equal average rating of 4.4 out of 5. Freshdesk for G Suite scores higher in usability (8.8 vs 8.5), ease of setup (8.3 vs 8.1), ease of administration (8.7 vs 8.3), support (8.9 vs 8.3), and ease of doing business with (8.7 vs 8.4), while Zoho Desk leads slightly in meeting requirements (8.7 vs 8.6). Freshdesk users emphasize its seamless Gmail integration, automatic email-to-ticket conversion, and ease of setup, highlighting efficiency and organization benefits. Zoho Desk users praise its extensive features, strong automation, multi-channel ticket management, and deep integration within the Zoho ecosystem, though noting a steeper learning curve and occasional interface complexity. Zoho Desk's larger review base (7,638 vs 28) reflects broader adoption and detailed feedback on customization, automation, and scalability. Overall, Freshdesk for G Suite excels in Google Workspace integration and user-friendly administration, while Zoho Desk offers a more feature-rich, customizable platform with robust automation and multi-channel support.



### Why do users choose Zoho Desk over Freshdesk for G Suite?

Users choose [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) over Freshdesk for G Suite primarily for its comprehensive feature set, strong automation capabilities, and cost-effectiveness. With 7,638 reviews highlighting ease of use (622 mentions), extensive features (462), ticket management (337), and integrations (317), Zoho Desk appeals to teams needing flexible workflows and multi-channel support. Its automation tools, including Blueprints and SLA management, reduce manual tasks and improve operational efficiency. The platform's seamless integration with other Zoho products enhances centralized customer data management and workflow continuity. Additionally, users appreciate Zoho Desk's affordability and scalability, making it suitable for small to mid-sized businesses seeking advanced help desk functionality without enterprise-level costs. Despite a noted learning curve and occasional interface complexity, Zoho Desk's balance of power, customization, and price delivers strong ROI, driving preference over Freshdesk for G Suite among buyers prioritizing these factors.



### What features do alternatives offer that Freshdesk for G Suite does not?

Freshdesk for G Suite lacks advanced automation capabilities, deeper Gmail and Google Workspace integration, and more intuitive sales engagement features found in alternatives.




## Explore Articles
- [What is the best free time tracking software for businesses?](https://www.g2.com/discussions/what-is-the-best-free-time-tracking-software-for-businesses)
- [Best pricing software for small tech business](https://www.g2.com/discussions/best-pricing-software-for-small-tech-business)
- [Which AI content tool is best for social media posts?](https://www.g2.com/discussions/which-ai-content-tool-is-best-for-social-media-posts)
- [JumpCloud vs Okta for a mid-size company that needs cloud directory and identity management without paying for an enterprise IAM suite?](https://www.g2.com/discussions/jumpcloud-vs-okta-for-a-mid-size-company-that-needs-cloud-directory-and-identity-management-without-paying-for-an-enterprise-iam-suite)
- [Best platforms for retargeting campaigns](https://www.g2.com/discussions/what-are-the-best-platforms-for-retargeting-campaigns)
- [Recommended app for global payroll processing](https://www.g2.com/discussions/what-s-a-recommended-app-for-global-payroll-processing)

## Spotlight Categories
- [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)
- [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)
- [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm)