Freemius Features
Revenue Optimization (4)
At-Risk Customers
Identify customers that are more likely to cancel their subscriptions
Offer Optimization
Optimize product offerings and packages to increase customer loyalty
Customer Churn
Address customer churn by identifying the causes of cancellations
Revenue Forecasting
Estimate future changes in revenues per product type or customer category
Revenue Recognition (2)
Usage Tracking
Track usage per company, custom time period, or contract
Deferred Revenue
Track payments received for products that haven't be delivered yet
Billing and Payments (3)
Payment Terms
Provide multiple payment terms per customer or contract
Personalized Billing
Different types of billing such as: recurring, one time changes, based on number of seats or usage
Custom Pricing
Manage customer specific pricing as well as coupons, discounts, and gift plans
Billing (4)
Automation
Ability to create and send invoices automatically at predefined or custom frequencies.
Consolidation
Consolidate invoices so customers can make one payment for multiple bills.
Adjustments
Adjust invoices to handle exceptions and correct errors.
Blacklisting
Allows users to temporarily or permanently block potential fraudsters.
Dunning (3)
Collections
Assists users in collecting payments for unpaid invoices.
Dispute Management
Manages disputes regarding billing and payments.
Escalation
Define escalation processes to suspend service for unpaid invoices.
Performance (3)
Packages
Track the financial performance of various types of packages.
Discounts
Identify the impact of special pricing and discounts on revenue.
Plan Changes
Monitor plan changes such as upgrades and downgrades, or cancellations.
Data Sources (3)
Internal
Import data from internal software or databases
External
Import data from external systems such as PayPal or Stripe
Consolidation
Consolidate data from multiple sources, internal and external
Analysis (7)
KPIs
Include KPIs for various types of payments
Compliance
Provide compliance analytics for fraud prevention
Dashboards
Deliver dashboards to display and compare KPIs
KPIs
Includes standard KPIs such as monthly recurring revenue (MRR) or customer lifetime value (CLTV)
Dashboards
Dlivers standard dashboards for subscription analysis that can be customized by users
Segmentation
Allows users to analyze subscription data by product, time period, type of contract, etc.
Revenue Optimization
Provides insights that can be used to improve sales and revenue
Reporting (3)
Dimensions
Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts
Deferred Revenue
Tracks revenue for goods or services that have yet to be collected
Revenue Recognition
Accurately determines and reports the accounting period when revenues are recognized
Order Management (4)
Opportunities
Manage open opportunities for new or existing customers.
Order History
Track all open and closed orders by customer, or by product and plan.
Upsell & Cross-sell
Identify opportunities to upsell and cross sell based on product usage.
Renewals
Plans can be renewed automatically or manually, when changes are required.
Products & Plans (4)
Packages
Track the financial performance of various types of packages.
Multi-part Deals
Create deals that combine multiple products and plans, with differrent pricing
Plan Changes
Monitor plan changes such as upgrades and downgrades, or cancellations.
Bundles
Ability to group standard plans and products to create bundles
Pricing (3)
Standard Price
Assign standard monthly and yearly prices to products, plans, and packages
Discounts
Define standard and custom discounts that can be applied to one or more products and plans
Optimization
Analyze pricing data to identify opportunities to improve prices.
Revenue Management (4)
Automation
Ability to create and send invoices automatically at predefined or custom frequencies.
Consolidation
Consolidate invoices so customers can make one payment for multiple bills.
Adjustments
Adjust invoices to handle exceptions and correct errors.
Billing Types
Provide the option to combine recurring, one-time, and usage based billing
Integration (3)
Payments
Integrate with payment processing software and payment gateways.
Accounting
Integrate with financial management systems such as accounting and ERP.
CRM & Sales
Integrate with software that manages customers, sales, and marekting.
Tracking (6)
Sales Tax
Tracks and applies sales tax rates and rules
VAT
Tracks and applies VAT (value added tax) rates and rules
GST
Tracks and applies GST (goods and services tax) rates and rules
Exemptions
Tracks and applies tax exemptions for the appropriate products, transactions, or accounts
Adjustments
Adjusts sales tax prices for certain products, customers, or occasions where necessary
Localization
Applies the appropriate local and federal rules and rates
Integrations (1)
Integrations
Integrates with ERP, accounting, or other transaction software
Remittance (4)
Returns
Automates and manages returns and remittance for different jurisdictions
Notifications
Sends notifications for important tax filing dates
Global/Cross Borders
Helps simplify duties and cross-border tariffs, such as estimating import taxes
Analytics
Provides insights and analytics to make informed decisions about tax compliance, tax obligations, tax codes, etc.
Data Management (3)
Updating
Updates subscription data automatically at predefined time periods that can be customized by users
Data cleansing
Processes and cleans subscription data from multiple sources, automatically or on demand
Integration
Provides integration with subscription billing, subscription management, and other solutions to capture subscription data
Payment processing - Merchant of Record (6)
Automation
Define and manage automated payment processing, from authorization to settlement
Cross Border
Support cross border and international payments for B2B
Payment Options
Support credit and debit cards, digital wallets, and local payment options
Multi-Currency
Allows users to process payments in multiple currencies
Reconciliation
Compare payment transactions with bank statements and financial records
Chargeback
Handle chargeback disputes effectively to minimize revenue loss
Tax management - Merchant of Record (3)
Automated tax calculation
Calculate various types of taxes such as sales tax, VAT, GST and other applicable taxes
Standard compliance
Ensure compliance with numerous tax laws across various jurisdiction
Tax reporting
Creates tax reports for authorities according to government and local requirements
Security and Compliance - Merchant of Record (4)
AML-KYC
Adopt Know Your Customer (KYC) procedures to comply with Anti-Money Laundering (AML) laws
Secure SLC
Ensure software development lifecycle is compliant with the PCI Secure SLC Standard
PCI-DSS
Comply with payment card industry data security standard to ensure secure handling of payment card information
Encryption and tokenization
Built-in security to protect payment information in order to prevent fraud and unauthorised transaction
Administration - Merchant of Record (3)
E-commerce Integration
Allow to integrate directly with an e-commerce platform/marketplaces and other retailers websites
Reporting & Analytics
Provide features to monitor transactions, revenue, taxes, and other key metrics
Customer support
Assist customers with any issues or inquiries related to payment processing, tax management, or compliance
Agentic AI - Subscription Management (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Subscription Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Subscription Billing (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Agentic AI - Sales Tax and VAT Compliance (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation





